Trusted Agent profile · West Derby

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Belvoir Liverpool (West Derby) reviews

4.6

★★★★★ Excellent

131 reviews across 1 platform

54 Mill Lane, West Derby, L12 7JB

Part of Belvoir, see every office.

Belvoir's office in West Derby, at 54 Mill Lane, is rated 4.6 out of 5 across 131 reviews on 1 platform, including 131 Google reviews rated 4.6.

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4.6 / 5

131

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Derby office, from every platform, shown as written. First names only.

5/5

Google

Stacey has provided such reassurance and excellent communication throughout the whole process of letting my property. Stacey has really made the experience easy, nothing has been too much trouble and she has put my mind at rest so many times. I am very grateful and would really recommend the service from Belvoir. Letting my property could have been such a stressful procedure but has not been at all. Excellent service. Thanks so much

Jen · 19 July 2018

Agent replied · 31 December 2024

Jen Stoddern, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Belvoir Liverpool (West Derby). Thank you again for leaving us this response!

5/5

Google

Rebecca and Stacey were very helpful and professional from my initial viewing to eventually moving in. I would highly recommend Belvoir in West Derby.

Frank · 2 January 2019

Agent replied · 31 December 2024

Frank Minghella, we are so happy to read such a great review about Belvoir Liverpool (West Derby)! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Went and viewed a property when I arrived met James was very welcoming and helpful thanks James great customer service

Robert · 6 March 2024

5/5

Google

We would like to thank all the staff at belvoir for all your help they are very help full and hands on made are move very easy for us we are very happy we would reckon amend them to everyone and we would like to say a big thank you Karlaya for looking after us x

Ashley · 2 January 2018

5/5

Google

We rented two properties from Belvoir West Derby and all of the staff were friendly and helpful. They knew exactly what we wanted and were constantly on the ball. If any of my family or friends need to rent a property I will most definitely be recommending to Adam and the team at Belvoir West Derby.

Caslin · 3 January 2014

5/5

Google

I sold my property through Belvoir West Derby. Liam was an absolute pleasure to deal with. Highly professional, communicative, and provided a faultless service. I've dealt with many estate agents over the years and this has been by far the best experience from start to finish. Many thanks! 100% recommended.

Ben · 19 July 2019

5/5

Google

Tom was unbelievable throughout the whole experience. We couldn't have asked for a better estate agent. Tom kept us informed each and every step and was in regular contact throughout. He made a stressful purchase go through with minimal … More

Thomas · 18 September 2021

5/5

Google

We are really happy with the service we receive from Belvoir West Derby. They take the hassle out of letting our apartment. We have had 2 tenants now and both were found in super fast time. I always receive a professional, friendly service when I contact the office. Would definitely recommend to others.

Nicola · 20 July 2013

5/5

Google

Just rented my first flat through Belvoir, West Derby. Stacey was fabulous and made the whole process as stress free as possible. Highly professional and an absolute pleasure to deal with. Would highly recommend to anybody looking to rent in the Liverpool area. Many thanks :)

Georgia · 2 January 2020

5/5

Google

Belvoir West Derby have been brilliant, Heather and the rest of the team have been 1st class with the service and Heather has addressed everything promptly, professionally and couldn't do enough for us. I would strongly recommend them and I'm sure that the excellent service will continue, thanks for everything!

Steve · 2 January 2017

5/5

Google

Really pleased with all the help, hard work, and good communication of Stacey and all of the team at West Derby branch. Complicated move from the north down to Liverpool and finally have my keys. SO THANKFUL! And absolutely LOVE my new house thank you!!

Roseline · 11 January 2020

5/5

Google

Recently just rented a property through Belvoir and was very hapy with the service I recieved throughout. Stacey was a pleasure to deal with during the whole process and made it easier. Can not thank enough! would reccomend to anyone looking to rent in Liverpool.

Ryan · 2 January 2020

5/5

Google

What an excellent team at the west derby office. I have never had the pleasure of meeting such friendly, professional people. Nothing was too much trouble for them. Thank you all for your help. With special thanks to Micheal and Heather. Highly recommended if you are looking to rent.

Sharon · 2 January 2017

4/5

Google

Been renting for 4 years from Belvoir. A lot of issues until the last few months when Michael visited on the yearly inspection and stepped up realising a lot of work needed doing and that things haven’t been getting done. After 4 years of a washer outside in the shed we finally get it inside on Tuesday! 😍 …

Alix · 2 January 2020

Agent replied · 31 December 2024

Hi Alix Robinson, we are very happy to have provided you with such a positive experience!

5/5

Google

I was really impressed with the service provided by Belvoir. There was no charge for the initial valuation unlike a rival company. Despite the disruption caused by the lock down the house sale was processed as efficiently as possible.

Paul · 1 January 2021

5/5

Google

Pleasure to deal with... Stacey was helpful, reliable and professional... highly recommended...

Kim · 2 January 2019

Agent replied · 31 December 2024

Kim O Connor, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!

5/5

Google

We applied for a house through belvoir and really happy we chose them. Heather was the person who we dealt with and found her so helpful. she was lovely and explained everything we needed to know . i would happily recommend belvoir to others!!

Stacey · 2 January 2017

5/5

Google

Helpful and friendly staff…thank you Jennifer…

George · 6 March 2024

5/5

Google

Moving house is so stressful, but the team at Belvoir where so helpful and professional making my move as plain sailing as possible. Would highly recommend for all tenants & landlords. Thank you to Michael & Heather for all their help & support.

Joe-Ann · 2 January 2017

5/5

Google

The ladies that I dealt Rebecca and Stacey were so helpful and very polite. Any Query I had they were happy and quick to respond. I am very happy with the service I received from such a lovely team.

Jodie · 2 January 2019

5/5

Google

Placed a house with them for them to find tenants and then manage. Their service so far has been excellent, the staff are really friendly and approachable and they respond very quickly to queries. We found the advice to be solid when looking for tenants and they were proactive in keeping us informed. Would recommend

Helen · 2 January 2019

Agent replied · 31 December 2024

Hi Helen Young, we are very happy to have provided you with such a positive experience!

5/5

Google

It's a stressful time during this lockdown but Cheryle has been an absolute delight in helping us find a house and go through the whole process. Can not recommend her or Belvoir enough.

Amy · 1 January 2021

5/5

Google

a very positive experience , as a key worker that needed to relocate in difficult times I cannot praise the team enough, specifically Cheryle - of all the estate agents i contacted via Zoopla and Rightmove she was the only on that responded to my enquiries - she has been a wonderful support throughout the process that did have some glitches but her support both on weekdays and weekends was invaluable I am also very impressed with the repair portalPositiveResponsiveness, Quality, Professionalism, Value

Debby · 1 January 2021

5/5

Google

Having been messed around by two other agents, I appointed Belvoir for the sale of my property. On walking into their office, the first thing that struck me was their friendliness. After a little chat, I knew I'd made the right decision. Paul came to my house for the valuation and was so helpful and informative. A really great guy. I was kept informed all the way through the sales process - even through lockdown where staff were still beavering away at home. Lauren, who dealt with my sale has been amazing. She really is an asset to the Company and I can't praise her enough. Just wish I'd gone to Belvoir in the first instance. Well done guys and thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 18 July 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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