Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.
★★★★★ 4/5
FacebookI initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems. Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive. -------------------------------------------------------------------------------------------Initial review:Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.
Nicky · 16 August 2016
Agent replied
Dear Nicky
I'm very sorry that you encountered difficulties following your recent move into the property. I was pleased to be able to meet you personally this week and as agreed I'm overseeing some required maintenance issues. And I've taken steps to …See more
★★★★★ 5/5
GoogleI had a great experience purchasing my property through Curchods in West Byfleet. The entire team has been excellent to deal with throughout this rather stressful time and I would highly recommend their services! Special thanks to Jordan, Mark and Ruth who have been there throughout the last few months!
Rebecca · 29 March 2025
★★★★★ 5/5
GoogleGreat experience with the team at Curchods West Byfleet - always happy to answer any questions I had and give updates. Thank you to Jordan and the team!
Eva · 13 September 2025
★★★★★ 5/5
GoogleI’ve had a wonderful and superb service from Mark and the amazing team at Curchods West Byfleet. They made sure I was always informed of any issues and they really took great care of me right up until the sale. Highly recommended them.
Dennis · 13 September 2025
Agent replied · 13 April 2026
Thank you for choosing Curchods West Byfleet. Our team is dedicated to providing exceptional service and ensuring our clients are always informed. We are thrilled to hear you had a wonderful experience and appreciate your recommendation.
★★★★★ 5/5
GoogleAmazing service and a really friendly team. We worked with Nicole and Sally on the purchase of a property and really appreciated their honesty, professionalism and expertise. We were first time buyers and they helped make the process as easy and straightforward as possible with their approach. Couldn't recommend Sally, Nicole and Curchods more - great estate agent!PositiveResponsiveness, Quality, Professionalism
M · 21 June 2021
Agent replied · 20 June 2024
Thank you Mark - I really hope you are loving your home in Chertsey Road!
★★★★★ 5/5
GoogleGreat team at West Byfleet office. A difficult market but they stuck at it and communicated well throughout the transaction
Graham · 13 March 2026
Agent replied · 13 April 2026
Hi Graham, thank you for your review and business. It was our pleasure! Charlie & the West Byfleet team
★★★★★ 5/5
GoogleWe were very pleased with the way the Curchods team handled our house sale
Mike · 23 April 2026
Agent replied · 7 May 2026
Mike, thank you for your kind review and it was our pleasure to help you with your sale and purchase. Wishing you all the best in your new home. Charlie & the West Byfleet team
★★★★★ 5/5
GoogleI cannot speak highly enough of the team in the Brentwood office. Right from the initial contact and valuation Michael was first class and kept me regularly updated with progress, even if there was nothing to report. Fantastic team and i would not hesitate to recommend if you are thinking of selling
Jason · 31 July 2024
★★★★★ 5/5
GoogleAmazing service and a really friendly team. We worked with Nicole and Sally on the purchase of a property and really appreciated their honesty, professionalism and expertise. We were first time buyers and they helped make the process as easy and straightforward as possible with their approach. Couldn't recommend Sally, Nicole and Curchods more - great estate agent!
Mark · 2 October 2020
Agent replied
Thank you Mark - I really hope you are loving your home in Chertsey Road!
★★★★★ 5/5
GoogleA big thank you to Mark, Paul, Dan, Kevin and the whole team for going the 'extra mile' to sell my house. They provided a dedicated, professional and personal service throughout the process. I can thoroughly recommend them.
David · 13 May 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave a review and recommendation. It means a lot to us.
★★★★★ 5/5
GoogleWe can’t praise Curchods enough for their expertise, dedication and care in selling my Mum‘s house.
She had lived in it for 67 years since it was built, so it was a tremendous wrench to part with it. They were so supportive throughout, and were so efficient in always giving us updates on progress and viewings etc.
I particularly would like to thank and praise Mark and the rapport that he built up with my mum. She is 94 now, and in a care home. He always took the trouble to visit her and keep her informed, which she appreciated so much.
I would always recommend Curchods to potential buyers and vendors for a first class clientele service.
Christine · 4 October 2023
Agent replied · 25 November 2023
Thank you so much for your lovely feedback and review. It was a pleasure working with you and your mum, and I'm glad that you both felt supported through the process. We always aim to deliver a first class service, and understand how challenging it can be to sell the family home. We all wish you both the best of luck for the future.
★★★★★ 5/5
GoogleReally good experience buying our house through Curchods. Very happy with everyone we dealt with and they worked really hard to support us throughout the whole process
Robyn · 13 October 2025
Agent replied · 13 April 2026
Thank you; we really appreciate your feedback!
★★★★★ 5/5
GoogleI have been really impressed with the service from Curchods.
Sally was extremely helpful, friendly and knowledgeable on the viewings and Nicole has been so lovely to deal with. I have finally found my first property and I am delighted. Thank you!
Sarah · 13 May 2022
Agent replied · 20 June 2024
Hi Sarah
Thank you so much for your kind words, were hoping to get you through to a swift and smooth completion as soon as is possible.
Best wishes,
Nicole
★★★★★ 5/5
GoogleOur experience with Curchods West Byfleet has been brilliant! Right from the start of our property search we knew that they would be the company to find us our home. They took the time to really find out what we wanted and paid attention to …
Ryan · 4 October 2021
Agent replied
Thank you for your kind words Ryan! Hope you are enjoying your new home in Byfleet.
★★★★★ 5/5
GoogleCurchods were fantastic, so easy to work with- Jordan in particular. Very friendly, very easygoing, very efficient.
Lizzie · 13 December 2025
Agent replied · 13 April 2026
We are so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleJamie, Joe and the team did a great job of handling a tricky property sale. They kept me informed and advised throughout the process. I couldn’t have asked for better Thank you all very much for such a professional and effective service.
Guy · 31 July 2024
★★★★★ 5/5
GoogleProfessional service. Kept informed of proceedings. Helpful and polite, especially Dan, Paul and Emma
Angela · 13 May 2024
Agent replied · 25 November 2023
Thank you for your great feedback and review. Wishing you all the best for the future.
★★★★★ 5/5
GoogleThe service provided by Curchods was excellent from start to finish. We had several offers on our property and although the sale took some time Chris kept us informed throughout. When we encountered problems in the chain he was quick to …
Pippa · 4 October 2021
Agent replied · 20 June 2024
Thank you so much Pippa, your lovely words mean a lot to us and it’s been a delight to help get this sale through to completion for you and your family.
Kindest regards
Nicole
★★★★★ 5/5
GoogleMASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!
Kirils · 31 July 2024
★★★★★ 5/5
GoogleWe cannot praise the team at Curchods in West Byfleet enough! Sally Aldridge was delightful to deal with, she was friendly and approachable when showing us the house and stepped in when necessary to negotiate the sale. Kevin Green, their …
Mandy · 8 October 2021
Agent replied · 20 June 2024
Thank you Mandy - I hope you are enjoying your new home.. you've got yourself a beautiful home there.
All the best
Nicole
★★★★★ 5/5
GoogleGreat team, really helpful, would recommend
Samantha · 13 February 2026
Agent replied · 13 April 2026
Hi Samantha, thank you for your review! Wishing you the best in your new home. Charlie and the West Byfleet team
★★★★★ 5/5
GoogleWe were very impressed with all the staff at the West Byfleet office. We were keen to move quickly. Edward Wheatley was our main point of contact and was always responsive and a pleasure to deal with. At a point in the process when it …
Julia · 4 October 2019
Agent replied
Julia,
Thank you very much for taking the time to leave a review. I am delighted that … More
★★★★★ 4/5
View AgentsOur experience with the purchase of our new home has been really good. The highlight was that the person who showed us the property knew what he was doing. He has a very good understanding about what it meant to us to find our new home therefore has the perfect approach and also was able to show us the potential that the property has, and finally pictured us living in there. Thank you Edward.
We also like that our contact in the office was very sharp and approachable.
As a improvement I like Curchods to welcome their clients to their new homes - we feel that you could close the experience in a much better way.
Yohana · 26 September 2016
★★★★★ 5/5
GoogleCurchods Estate Agency in West Byfleet is professionally well-run, with a dedicated mature staff and an experienced approach to the management of matching clients to both local and countrywide potential buyers. Viewings are well-timed to …
Marjorie · 8 October 2021
Agent replied
Judith thank you so much for your kind words, I am so glad we got this through for you as quickly as required!
We hope you are loving your new home!
All the best,
Nicole
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
