Trusted Agent profile · West Bridgford
★★★★★
395 reviews across 1 platform
10 Central Avenue, West Bridgford, NG2 5GR
Frank Innes's office in West Bridgford, at 10 Central Avenue, is rated 4.7 out of 5 across 395 reviews on 1 platform, including 395 Google reviews rated 4.7.
Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
5/5
GoogleVery positive experience working with Tony and Sharon. Very professional and efficient at every stage. Highly Recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrank Innes have been really good with us from the get go, nothing is ever too much trouble, especially for Kath who is my go to contact there!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
5/5
GoogleAbsolutely amazing service from Jessi Pabla, shes helped us find our perfect home and was there every step of the way. Such a lovely young lady and always smiling! thank you.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleGreat service, emailed Holly to get a issue resolved and by the end of the day was all sorted. Can’t fault the service! Thank youPositiveResponsiveness
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
1/5
GoogleTerrible customer service. Always slow to respond to calls and queries. Lost a huge deposit and cost us a fortune in simply using them. Avoid.
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleThe Frank Innes West Bridgford team were excellent. Keeping us fully informed about the sale of our property. They were friendly, professional and efficient and I would recommend the team to everyone!
Hello, Thank you for the excellent 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Frank Innes in the West Bridgford branch.
5/5
GoogleFantastic, prompt service from Jessi under tough Covid lockdown circumstances - made even better by securing a new tenant without break in occupancy. Great job!PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleJessi Pabla from Frank Innes has been amazing from start to finish! From the first inquiry to finding our property her service is second to none!
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
5/5
GoogleExcellent service from Sharon Walker. Friendly, helpful and empathetic. Very helpful during a complicated sale.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMoving house is the most stressful thing you will ever do. I found this sale seamless with this support from Kim
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSharon is a cool head when the going gets tough and Tony provides sage advice
5/5
GoogleJust wanted to say that we received excellent, friendly professional service from Jessi. We will have no hesitation in contacting Jessi in the future.Thank you
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleHayley helped me to find rental properties in NG12. She was friendly, professional and very committed to the role.
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe received excellent services from Emma at Frank Innes. The sale progressed very quickly and we were kept well informed during the process. Highly recommended!
Thanks Michaela for your kind recommendation. Best wishes, Mark
5/5
GoogleExcellent service from Morgan Lees-Collier, Very friendly and attentive over the months long buying process.PositiveResponsiveness, Quality, Professionalism
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleAbsolutely fantastic service from Georgie, so friendly, helpful and quick to respond to my query. Thank you.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. Staffs are welcoming, responsive and professional. Faye, Tom have looked after us very well, they have responded promptly to all our queries.
Thank you Hari for your lovely comments. I have passed your feedback to Faye, Tom and everyone else involved at Frank Innes, West Bridgfords. Many thanks.
5/5
GoogleExcellent state agency..I had sold my property in about three weeks.. They took great care all the way through...excellent communication...highly recommended!!!...
Wonderful to read Blanca, that you would recommend our local Frank Innes team to others looking to buy or sell. Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
1/5
GoogleSTAY AWAY these scammers don't aim to provide a service. Their goal is profit at the expenses of their customers.
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind regards, Sarah.
5/5
GoogleI know my investment portfolio is in safe hands with the lettings team at Frank Innes West Bridgford
Thank you Ian for the fantastic 5* review. Kind regards, Lucy.
5/5
GooglePurchased a property through Frank Innes. Great comms by Faye and generally a smooth and very informative purchase
Hello, Thank you for this great 5 star review. It is wonderful to read that Faye and the entire Frank Innes team in West Bridgford made the purchase of your property a straightforward process. Best wishes in settling in to your new home. Kind Regards, Sarah
5/5
GoogleSimple and straightforward. I made lots of house visits and they always managed to fit me in. Very good
Good morning. Thank you for your review.It is always great to receive feedback like this. It confirms to us that we agree delivering the excellent service that we always aim to provide to all of our customers. Many thanks
5/5
GoogleFantastic service as always from the whole lettings team at Frank Innes West Bridgford. Thank you
Hi Eliza, thank you for your kind words and 5* review. I'm pleased to hear that the service was to a high quality. Kind regards, Mike.
5/5
GoogleGreat service and the team were very helpful and professional. I'd definitely use them again.
Thank you Rosie for your amazing 5* review. Best wishes Lucy
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