Trusted Agent profile · Welwyn Garden City · Hertfordshire
Verified
★★★★★
283 reviews across 2 platforms
16 Howardsgate, Welwyn Garden City, Hertfordshire, AL8 6BQ
Part of Martin & Co, see every office.
Martin & Co's office in Welwyn Garden City, Hertfordshire, at 16 Howardsgate, is rated 4.7 out of 5 across 283 reviews on two platforms, including 270 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
5/5
GoogleI have received excellent service for Martin & Co Welwyn Garden City. Dealing with them is an easy and straight forward process. This is a very effective and professional estate agency in town which has saved me lots of time. definitely recommended.
Dear Hailong Very much appreciate your constructive and positive feedback - thank you Kind regards Stephen Principal
5/5
GoogleGreat experience. Hefina really looked after us and gave us great advice. Very prompt at responding. Would definitely recommend.
5/5
GoogleI have received excellent service for Martin & Co Welwyn Garden City. Dealing with them is an easy and straight forward process. This is a very effective and professional estate agency in town which has saved me lots of time. definitely recommended.
Dear Hailong Very much appreciate your constructive and positive feedback - thank you Kind regards Stephen Principal
5/5
GoogleJust rent a house from Martin Co, Katie. Fast and excellent service. I am so impressed with her fast response and professional advice. To rent house, Martin Co is a good choice.
Dear Cathy Thank you for this excellent feedback, it is appreciated. Kind regards Stephen Dooley Principal
5/5
GoogleVery professional and helpful real estate agency. We felt very comfortable to deal with Martin & Co (Ivan he was our agent) Very smooth and excellent process of finding our rented home. Thank you very much for all your help.
Dear Ana-Maria Thank you for your positive comments particularly about Ivan Ziff. He is appreciative of your feedback and we are delighted you found the moving in process very smooth as it can be quite a stressful time for people. Kind regards Stephen Dooley Principal
5/5
GoogleVery pleasant and efficient service. Sophie was very friendly helping with my queries and was happy to go out of her way to follow up with questions I had.
5/5
GoogleFirstly the letting service was flawless, and then when we decided to sell Ivan was on the ball, keeping on top of the issues that inevitable crop up .
5/5
GooglePurchased a new home through Martin & Co. The agent I dealt with (Keith) was professional and understanding throughout as the solicitors processed the paperwork.
Dear Peter Thank you for your positive review, we really appreciate this feedback and we're pleased you found the sales process professional throughout. Kind regards Stephen Dooley Principal
5/5
GoogleThe team in Welwyn Garden City have provided me with excellent, professional advice and service. They are experienced pro in the field. They managed some tricky tenancy issues for my colleague and myself very well, over the last few years.
Thank you for your very positive comments. There has been some major legislative changes of late affecting Landlords and we always seek to advise them of these changes at the earliest opportunity in order to ensure Landlords remain fully compliant Kind regards Stephen Dooley Director
5/5
GoogleI just rent a flat with Martin & Co and i’m really happy. All the employees are very kind and helpful, and also very quick to solve problems. I definitely recommend it
Dear Caner Thank you for your really positive feedback. Our reputation is very important to us and therefore we are especially pleased you will recommend us. Kind regards Stephen Dooley Principal
1/5
GoogleRent very humid flats, not tell you before, Rent flats very expensive and need to spend £200 a month for hitting
5/5
GoogleAll Ladies on the Property Management team (Sophie, Alex & Laura) are very professional, as a tenant they are always keeping me up to date with any maintenance works and always get issues resolved as quickly as they can.
Appreciate your comments Samantha and thank you. We strive to deliver an excellent Property Management service to all our tenants but it can be challenging at times to meet everyone's expectations, delighted we met yours.
5/5
GoogleWe let our house for 2 years and sold it through Martin & Co Welwyn. They continuously delivered excellent service and went 'above and beyond' on a number of occasions. We are obviously delighted by the experience. Highly recommend.
Thank you for your positive comments. We always strive to provide an exemplary service to our clients be they selling a property or letting a property. As a vendor we know selling a home can be a stressful time and we were delighted to hear the process went smoothly for you both. Once again thank you for your feedback. Director, Martin & Co WGC.
5/5
GoogleBy far the best estate agency around. I have had the pleasure of working with Martin & Co for some time now and can say that they are simply AMAZING. Best service provider, friendly, very helpful and a pleasure to work with. I would like to give Ivan Ziff a special recognition as my main point of contact who is always available, super efficient and very proactive. Thank you :)
5/5
GoogleIcon Relocation have worked with the Martin and Co Team for many years now helping to house our corporate clients. The level of service from the staff here is exceptional from start to finish and translate any issues in between, into a solution. We would recommend Martin and Co to any Applicant or Landlord looking for a highly efficient and professional agent to help with their housing needs. Icon Relocation (WGC)
5/5
GoogleIcon Relocation have worked with the Martin and Co Team for many years now helping to house our corporate clients. The level of service from the staff here is exceptional from start to finish and translate any issues in between, into a solution. We would recommend Martin and Co to any Applicant or Landlord looking for a highly efficient and professional agent to help with their housing needs. Icon Relocation (WGC)
5/5
GoogleSuperp service. Indi who was responsible for the rental was very professional. Everything she said she would do, was done on time and efficiently. I am very happy I came back to Martin & Co. Thanks
Likewise Steven, delighted to have you back with us as a tenant and thank you for your kind words.
5/5
GoogleWe have rented 3 different properties as company lets and have always found the process straightforwards. Our company has a good relationship with the team at Martin and Co, who are always professional and diligent.
We very much appreciate your constructive feedback - thank you Kind regards Stephen Dooley Director
5/5
GoogleWe had been looking for a house on a very short notice. Almost all agents were very placid with their approach in helping us. We then came across Martin & Co, they were very approachable and receptive. John set up an appointment and made it possible to view at our convenience. We found the service provided by him as professional. Would definitely recommend Martin&Co to anyone who wishes to move.
5/5
GoogleSuperp service. Indi who was responsible for the rental was very professional. Everything she said she would do, was done on time and efficiently. I am very happy I came back to Martin & Co. Thanks
Likewise Steven, delighted to have you back with us as a tenant and thank you for your kind words.
5/5
GoogleVery friendly and professional. Ivan dealt with my house sale and was there every step. Communication was amazing, kept us informed at all times. Highly recommend 😃 …
Dear Anthony We were very pleased to hear this feedback, selling any property can be a fraught process and we are delighted your sale concluded successfully and you were very happy with the service. We certainly believe communication is of paramount importance when dealing with clients. Once again thank you for your positive comments Kind regards Stephen Dooley Principal
5/5
GoogleFriendly, professional agents making sure we were informed at all stages in setting up our tenancy. Sent a gas engineer out within the hour on our moving weekend when our boiler played up.
Appreciate your feedback Joshua, as we always strive to keep tenants fully briefed as to what's going on with maintenance issues at their home. We also have software which allows our tenants to log issues 24/7. Once again thank you for your comments. Regards Stephen Dooley Director
5/5
GoogleExcellent service from Indi, she got us into the property in just over a week! Thank you
Dear Christina Many thanks for your positive feedback. Kind regards Stephen Director
5/5
GoogleAlways receiving a friendly and professional service when dealing with the property management team. Sophie is always very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
With over 29 years' experience in property and as a landlord himself, Franchise owner Stephen Dooley, opened the Martin & Co Welwyn office in 2011 and in March 2017 moved to new high profile premises, where he and his team deliver exceptional service to the community. Located in the prestigious Howardsgate, the multi award winning team* at Martin & Co Welwyn specialises in property sales, corporate lettings and property management. We can include - aerial video photography, professional internal and external photographs, including video tours, floor plans and premium and featured listings on all three property portals. Martin & Co advertise your property on our 24 hour window display Touchscreen, in additional we advertise online with several of the Broadsheet Newspapers, as well as Social Media advertising on Facebook & Twitter. You can also track sales progression via our web portal and of course we will provide a very personal service. So whether you have a property for sale or a Landlord with a property to let or you are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Welwyn Garden City on 01707 334576 *WGC Business Improvement District Awards 2018 Overall Business Winner for Customer Service Excellence 2018 Winner Best Estate Agent for Customer Service 2017 Winner Best Estate Agent for Customer Service
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Yes. Martin & Co Welwyn Garden City won Trusted Agent in The Trusted Agent 2026 awards.
