5/5
GoogleAlways receiving a friendly and professional service when dealing with the property management team. Sophie is always very helpful.
Trusted Agent profile · Welwyn Garden City · Hertfordshire
Verified
Martin & Co Welwyn Garden City reviews
★★★★★
284 reviews across 2 platforms
16 Howardsgate, Welwyn Garden City, Hertfordshire, AL8 6BQ
Part of Martin & Co, see every office.
Martin & Co's office in Welwyn Garden City, Hertfordshire, at 16 Howardsgate, is rated 4.7 out of 5 across 284 reviews on two platforms, including 270 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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About Martin & Co Welwyn Garden City
With over 29 years' experience in property and as a landlord himself, Franchise owner Stephen Dooley, opened the Martin & Co Welwyn office in 2011 and in March 2017 moved to new high profile premises, where he and his team deliver exceptional service to the community. Located in the prestigious Howardsgate, the multi award winning team* at Martin & Co Welwyn specialises in property sales, corporate lettings and property management. We can include - aerial video photography, professional internal and external photographs, including video tours, floor plans and premium and featured listings on all three property portals. Martin & Co advertise your property on our 24 hour window display Touchscreen, in additional we advertise online with several of the Broadsheet Newspapers, as well as Social Media advertising on Facebook & Twitter. You can also track sales progression via our web portal and of course we will provide a very personal service. So whether you have a property for sale or a Landlord with a property to let or you are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Welwyn Garden City on 01707 334576 *WGC Business Improvement District Awards 2018 Overall Business Winner for Customer Service Excellence 2018 Winner Best Estate Agent for Customer Service 2017 Winner Best Estate Agent for Customer Service
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
Google5/5
GoogleTruly excellent service and by far the best agents to deal with. They care about their customers, always obliging and prompt with responses. They may not be the biggest or well known in the area but they are the most supportive, empathetic and helpful organisation who give a personal service. My first experience is as a buyer but I would recommend their services on all levels.
5/5
GoogleExcellent service, professional staff. Hi-tech support: web page where you can log in and it shows all your up to date documents and notification regarding your tenancy (payments... etc.). 5 star.
Agent replied
Really pleased Sandor that you are happy with our service and our software. We are mindful that Estate Agents must move with the times and make themselves available 24/7. Once again thank you for your constructive comments. Kind regards Stephen Dooley Director
5/5
GoogleHave been dealing with Sandra on property sale. Must say service has been excellent throughout a difficult period. Great job Sandra we got there in the end.
Agent replied
Dear Richard Thank you for your positive feedback on what was quite a protracted sale, delighted you were happy with the service. Kind regards Stephen Dooley Principal
1/5
GoogleVery bad mood in the flat Not painting before you go in
5/5
GoogleProfessional but above all efficient. They bring you solutions instead of problems, which saves having to individually deal with every little issue that comes up.
Agent replied
Dear Tony Thank you for your very constructive feedback, we strive always to deliver the highest standard of service to our clients and to hear we met your expectations is both positive and encouraging. Thank you Kind regards Stephen Dooley Principal
5/5
GoogleExcellent Customer Service. High Property Quality. Extremely recommended agent for letting.
Agent replied · 31 August 2023
Dear Tyron Thank you for your positive feedback about our letting service. It is appreciated. Kind regards Stephen Director
5/5
FacebookExcellent service and support from the beginning. Ivan and Holly have been utmost helpful. Always attentive and prompt. A pleasure to work with...
5/5
GoogleThanks to their work and great support. I recommend them for sure if you need to let. Friendly and skilled for that kind of job. Grazie mille
Agent replied
Thank you and appreciate your positive comments. We always endeavour to make the move-in process as straight forward as possible for all our tenants. Kind regards Stephen Dooley Director
5/5
GoogleGreat and supportive team - quick turnaround for queries and ensures that you feel@home in the property. Best service and value provided for the money. Highly recommended!!
Agent replied
Appreciate your very positive comments Remya, we always strive to provide the best possible service for our customers.
5/5
FacebookBrilliant agency to deal with, Sophie was always available, polite and very professional!
5/5
GoogleSophie is always very helpful and efficient when dealing with any queries.
5/5
GoogleExcellent company, responsive and experienced, they have always been happy to help and made the whole process seamless and painless, 5 stars, definitely recommend!
Agent replied
Thank you for your complementary feedback - it's very much appreciated by the team as we always strive to provide the highest possible service to customers Kind regards Stephen Principal
5/5
GoogleExcellent service and very helpful staff. Helped me all the way from finding my rental property to get my deposit back after moving out. Thank you
Agent replied · 30 July 2024
Many thanks for your constructive comments, we are pleased you were very happy with the service provided Kind regards Stephen Dooley Director
5/5
GoogleExcellent service and very helpful staff. Helped me all the way from finding my rental property to get my deposit back after moving out. Thank you
Agent replied
Many thanks for your constructive comments, we are pleased you were very happy with the service provided Kind regards Stephen Dooley Director
5/5
GoogleStaff are very professional. I have used Martin & co for several years to find tenants for me and I wouldn't go anywhere else. First class service.
Agent replied
Delighted you are happy with our tenant find service. Thank you Kind regards Stephen Dooley Director
5/5
GoogleI have been working with Martin & Co Welwyn Garden City since 2016. I have found them to be professional, kind, efficient and very helpful. Their communication with me has been excellent. They always return my phone calls and I cannot speak highly enough of them. Their work ethic and people skills are a credit to Martin & Co.
5/5
GoogleThe excellent service from this company made the sales process smooth. I found them to be professional and approachable, and I have no hesitation in recommending them.
Agent replied
Thank you for your comments. Selling a property can be fraught and having a dedicated Sales Manager on hand to work through issues as they arise, does make a difference.
5/5
GoogleExcellent service from Katie and Ivan. Kept me informed of every step and sent communications promptly. Would highly recommend
Agent replied
Thank you Jackie for your really positive comments. Good communication with clients is a must for us and we are pleased to have met your expectations in this regard. Once again thank you Kind regards Stephen Dooley Principal
5/5
GoogleJust like express my sincere gratitude to all at Martin&co for your help and support over the last few months,you are a fantastic team.
Agent replied
As a Landlord for many years - a sincere thank you Peter for your really positive comments about the team. Kind regards Stephen Dooley, Director
5/5
GoogleVery polite and friendly staff. Alex was exceptionally helpful!
5/5
GoogleThank you for helping us to rent a beautiful flat in Welwyn Garden City, especially to Ivan and Katie.
Agent replied
Dear Marius Thank you for your positive comments regarding Katie and Ivan, both will be delighted to hear you were pleased with the service provided. Kind regards Stephen Dooley Principal
5/5
GoogleI moved out recently and the process was very efficient. The team were very professional. Thanks for all your help.
Agent replied
Thank you for your very positive comments we are glad you found the process smooth and efficient, best of luck in your new property Kind regards Stephen Dooley Principal
5/5
GoogleMartin & co estate agent Welwyn Garden city excellent service the staff are so helpful and knowledgeable 👍👍 …
Agent replied
Hi Dritan Thank you for your positive and considerate comments Kind regards Stephen Dooley Principal
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Questions about Martin & Co Welwyn Garden City
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Welwyn Garden City won Trusted Agent.
Want Martin & Co Welwyn Garden City to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Welwyn Garden City and up to three other top-rated agents near Welwyn Garden City.
