Belvoir Welwyn Garden City reviews

★★★★★ 5/5

Google

Ben and the team were very helpful with chasing and keeping me updated on the purchase of my property.

Rochelle · 9 February 2023

★★★★★ 5/5

Google

Megan, my property manager from Welwyn agency is brilliant. Very prompt reply to all my issues - no matter how big or small they are.Very polite and incredibly friendly person. Also all staff starting from initial enquire to rent was absolutely amazing, helpful, non-judgemental, informative, fast and fair in the whole process. Amazing agency! Pleased to have buisness with! Would reccomend to anyone! Thank you, Iryna

Iryna · 9 February 2023

★★★★★ 5/5

Google

All the staff at Belvoir Welwyn has been amazing, nothing is ever too much trouble. Thank you all

Marisa · 9 February 2023

★★★★★ 5/5

Google

We have recently just started renting our first home with Belvoir and we cannot fault them at all. The process from the beginning up until now has been efficient and as non stressful as possible. Tilly particularly has been incredibly helpful during the process, she’s been informative and accommodating to our needs. The rest of the team have also been just as great, couldn’t recommend Belvoir enough.

Jade · 1 January 2023

★★★★★ 5/5

Google

I had a great service from Belvoir. Ellie Dickinson has been very helpful and very professional. Thank you Ellie.

Maria · 1 December 2024

★★★★★ 5/5

Google

The team at Belvoir Welwyn has been great and efficient throughout the process of renting a flat during the second lockdown (from arranging the viewing promptly til getting the keys) Special thanks to Sue for your support and kindness during the initial part and to Louise for your excellent, speedy communication dealing with my queries and admin work. Great service and highly recommended!PositiveResponsiveness, Professionalism

Sylvie · 1 January 2021

★★★★★ 5/5

Google

Great agency. Megan is managing the flat i am renting and she is very nice,polite and courteous. She is always willing to help and any issues or questions I need, she is there to answer. Thank you

Alexandra · 1 January 2024

★★★★★ 5/5

Google

Recently bought my property through Belvoir in Welwyn. The solicitor process was long and tedious, but Ben and Billy were very patient and helpful throughout, ensuring we got over the line. Thank you guys ⭐️

Joe · 9 February 2024

★★★★★ 5/5

Google

Carlie is very reliable and capable. A problem shared with Carlie is a problem solved. Keep it up!

Cherish · 1 December 2024

★★★★★ 5/5

Google

My partner and I have rented out an apartment via Belvoir. Louise Maskell was an absolute delight to work with! She was extremely responsive, always answered our questions in full and went above and beyond for us. We have so much gratitude towards Louise for making the process of renting so easy during a very difficult time. We highly recommend Louise!PositiveResponsiveness, Professionalism, Value

Katie · 1 January 2021

★★★★★ 4/5

Google

Thanks to Ben and colleagues for handling the sale of my property expertly and efficiently, making the sale such a smooth process.PositiveResponsiveness, Quality, Professionalism, Value

Janet · 9 February 2022

★★★★★ 5/5

Google

We’ve had the pleasure of carrying out most of Belvoir Estate Agents’ electrical work, and it’s always a great experience. The team is professional, and working with Carlie in the office is a real joy. She’s always organised, friendly, and ensures everything runs smoothly, making our job that much easier. It’s been a fantastic partnership, and we look forward to continuing to work with them. Highly recommended!

EcoGreen · 8 November 2024

★★★★★ 5/5

Google

What a great speedy service from Ben and Billy from offer to completion, great support, very professional. Because of you guys, I was able to buy the flat. Thank you very much guys. Good luck for the future ahead 🤩 …

Mustafa · 3 August 2024

★★★★★ 5/5

Google

Incredibly helpful and informative throughout my home buying process, thanks Ben for all your hard work!

Alex · 9 February 2023

★★★★★ 5/5

Google

Tilly and the team fantastic in providing a seamless move for myself will recommend to all

Dean · 9 February 2023

★★★★★ 5/5

Google

Genuinely the best agent I’ve come across. Everything was super slick, super efficient, and extremely professional. Louise was absolutely first class too and nothing was too much trouble. Thank you!!!

Chris · 9 February 2021

★★★★★ 5/5

Google

Belvoir recently helped me sell my father’s house. Excellent service, supportive and informative along the way. Very professional team, especially Ben and Joe.PositiveResponsiveness, Professionalism

Joanne · 9 February 2022

★★★★★ 5/5

Google

Carlie is always friendly, professional and efficient. An absolute please to deal with

Gordon · 5 January 2025

★★★★★ 4/5

Google

After being given further information, I am giving Belvoir a great score. They've sorted the issues out and I'm much happier. UPDATE 2: I received a phone call from Chanel, and it turns out that the issues were being caused by the landlord and not Belvoir. The landlord was attempting to claim full payment for the cleaning of the property, despite the property not being clean when we moved in. UPDATE 1: They've now attempted to deduct money from my deposit... FOR ANOTHER PROPERTY! As a student, all I can say is AVOID. This is my first experience renting, never again. I wouldn't have left this negative review if my current checking out process hadn't already become painful to the point of doubting the literacy of the staff involved. Recovering my deposit: We received our final check-out report for the property, with several claims that we need to replace/repair certain things in the property. It didn't take me long to notice they were stating a large chunk of things that were reported on the check-in document. As it turns out, the images provided in the check-out document, were the same images from last year, NOT this year. Demonstrating that their images support my claims, and not theirs. I stated that I would like them to provide me with a document that includes the images that support their claims, and made a list of the claims I disputed. The response email asked me to provide my own evidence within 7 days, despite their evidence already supporting my points. No acknowledgement of my previous points or clarification as to what they need evidence for. This makes me feel uncomfortable as I do not know if they are going to make it so I have to fight a battle with them over evidence they have already provided, but seemingly have ignored. Getting the property: The company doing the guarantor checks to a long period of time to process the guarantor information, and when I spoke to Belvoir about this, they stated that it wasn't their problem. I stated that we've done all we needed to do, and if the communication with the company they use to process these things, are not doing a good job, it reflects badly on them. My blunt, but controlled complaining led to the manager threatening to withdraw our tenancy, the day we were due to pick up the keys. This scared my fianceé, a 22 year old student from Lithuania with no experience of these types of disputes. I'm not an aggressive person, I feel like they would exaggerate any negative emotionality to ensure you play on their terms. While in the property: Generally our experience in the property was fine, apart from the extended period we had to wait for our heating to be fixed.

Ben · 2 January 2020

★★★★★ 5/5

Google

I had an excellent experience with Belvoir Estate Agents. My agent, Carlie Hillas, was incredibly helpful, professional, and always quick to respond. She made the whole process smooth and stress-free. Highly recommend!

Eren · 28 November 2025

★★★★★ 5/5

Google

Belvoir it's a great agency. I have rented a flat for the past two years and there have never been any problems with THIS agency.I would especially like to thank Julie, for the fact, that despite my poor English, she always helped me, advised me and responded very quickly when something happened and always with patience and a smile on face.Thank you very much to everyone.

Kamilla · 2 January 2019

★★★★★ 5/5

Google

Rosie and the team at Belvoir have provided an efficient, professional and friendly service consistently for years now. I wouldn’t hesitate to recommend them for tenancy services.PositiveResponsiveness, Professionalism

Katherine · 1 January 2021

★★★★★ 5/5

Google

Chelsea's responsiveness, attention to detail, and commitment to quality maintenance work ensured that my experience as a tenant was as hassle-free as possible. Her dedication to addressing and resolving repair issues is a testament to her professionalism and her genuine concern for the well-being of tenants. Highly Recommend Belvoir!

Theertha · 1 January 2024

★★★★★ 5/5

Google

Carlie Hillas along with the Belvoir team have been very helpful this year with our property management. Great communication and very professional - thanks for all of your assistance.

Judy · 11 December 2025