Belvoir Welwyn Garden City reviews

★★★★★ 5/5

Google

Belvoir have been brilliant at all stages of myself and my partners new tenancy. Having previously only rented privately I was sceptical about going through an estate agent but the professionalism, communication, and clarity from Dan, Rosie, Louise and Chelsea made the process uncomplicated and stress free. Dan Ansari and Rosie Moubray in particular were brilliant from the first day I contact Belvoir and couldn’t have been more helpful. I would highly recommend this company to anyone who is seeking a new home.PositiveResponsiveness, Quality, Professionalism

Diarmuid · 9 February 2021

★★★★★ 5/5

Google

***UPDATE*** They refund me the cost of the train and send me their apologies for the mistake. Thank you to Davinder, very kind and professional person. ****** They had a flat on Rightmove in Stevenage but they insert the map of Newhaven (77 miles away) and not only that, I received a message to confirm the address (again Newhaven) and they send me a link to maps with the exact address (again Newhaven). When I recognised the area was not that one on the pictures I call them and they say me that they had others views without problems. HOW?! Long story short: they send me 77 miles away from the actually house and I lost half day to go there and 35£ of train. Unbelievable.PositiveResponsiveness, Professionalism

Andrea · 1 January 2021

★★★★★ 5/5

Google

Impeccable service, timely and thorough advice provided by Davinder and his excellent team at Belvoir Welwyn gave us peace of mind with finding a new tenant for our property. Their attention to detail and regular correspondence gave reassurance that we were in good hands. This is the second time that we’ve had dealings with Davinder and his team and highly recommend the professionalism that they portray in every aspect of their business.PositiveResponsiveness, Professionalism

Sukhdip · 1 January 2022

★★★★★ 5/5

Google

Matthew and Billy did a great job marketing the sale of my mother’s home. They got plenty of good quality viewings and secured a buyer quickly. They also assisted with moving the sales process along to ensure a successful sale of the house.

David · 10 September 2026

★★★★★ 1/5

Google

Disgraceful, unprofessional and disrespectful letting agent. Let a 4 bedroom house via this agent and have had nothing not problems. This estate agent will string you along; not resolve issues; send you passive aggressive emails and outright lie when it suits them. Having moved in to our house we identified numerous maintenance issues. Half the lights didn’t work on move-in. Things were broken all over the house. Despite highlighting these issues, Belvoir continued to send us false and inaccurate check-in inventories for 6 months! We still haven’t got all of our maintenance issues resolved. The biggest issue was the unprofessional and dismissive attitude of the agency. Belvoir staff are routinely rude, dismissive, unhelpful and passive-aggressive. We have received numerous aggressively dismissive emails after simply following up on the long overdue maintenance and inventory issues. Every conversation with the office staff is a chore and fight- with the simplest of things escalates by office staff into a big challenge. Staff routinely twist facts and obfuscate the truth. It is really exhausting! I would recommend that anyone looking to rent avoid Belvoir like the plague! You won’t get any maintenance done and you will be treated like trash. I suspect (as detailed by other reviews and with our troubles with the inventory) they will try and fraudulently deduct money from you when you eventually leave. Avoid!! Update: A Belvoir manager called me the day after posting this review. Unfortunately, this conversation was just as unhelpful for example: 1. Denying things had taken place or issues had occurred 2. Making veiled threats to encourage my landlord to terminate my tenancy What was also interesting is that during the conversation, the manager indicated he was recording the call. When i asked for a copy of this recording he stated the line was not recorded. Highly suspect in my opinion. Throughout our conversation i was encouraged to remove this review with various statements such as "i'm not saying you should take the review down". etc. In short- what could have been a constructive reconciliation was marred by more unpleasant behavior and unprofessional attitude

Ian · 2 January 2020

★★★★★ 5/5

Google

Very convenient property management system from Belvoir. It is so easy to notify them about any maintenance issues at the property. The team is always happy to help. Carlie Hillas is an extremely professional property manager, always keeping in touch with all of the updates and always willing to help.

Magdalena · 1 January 2024

★★★★★ 5/5

Google

I had a very positive experience with the agent. They were friendly, professional, and helpful throughout the process. They responded promptly to my questions and provided clear information about the flat. I really appreciated their communication and assistance.

Ronnalyn · 7 October 2026

★★★★★ 5/5

Google

Belvoir in Welwyn have been looking after our property for 7 years and as a landlord they have made the renting experience stress free. Lisa Green and her team have all been highly professional & friendly through the highs & lows of renting There management team led by Megan again have handled all maintenance problems expertly. Lastly than you Ben Coss for your smooth & trouble free sale of the property. I cannot recommend Belvoir enough as they are the most professional & friendly agents I have ever dealt with.

Marilyn · 5 February 2024

★★★★★ 5/5

Google

Carlie Hillas and the team at Belvoir have always conducted themselves with the utmost professionalism. Their attention to detail combined with excellent communication skills make them a pleasure to do business with.

David · 20 November 2025

★★★★★ 5/5

Google

The service is always consistent and has been for the last 18 years or so. I've received a very good service. All the staff have been attentive whenever there has been the odd problem resulting in speedy solutions.

Martin · 3 October 2026

★★★★★ 5/5

Google

Carlie Hillas has been a fantastic property manager during my tenancy. She’s professional and always quick to respond. I appreciate how smoothly she handles any issues that come up. … More

Ben · 27 November 2025

★★★★★ 5/5

Google

We bought a property that was on the market with Belvoir. Joe was incredible throughout the entire process, he took the time to understand our personal circumstances and our requirements for a property. If you are lucky enough to buy a property on the market with Belvoir Welwyn branch you will find them a breath of fresh air compared with many other agents we have dealt with in the area.PositiveProfessionalism

Jamie · 1 January 2022

★★★★★ 5/5

Google

Dealing with Davinder was a pleasure. Everything fell into place, from him doing a viewing at very short notice, blitzing the room and organising paperwork. We were looking for a student property for my cousin, thinking this would take several days however with Davinder help we achieved this in the space of a few hours. We have had plenty of dealings with estate agents in the past who demonstrate how not to do things, this experience with Belvoir was a wholey positive one and how it should be done.

Karan · 10 February 2019

★★★★★ 5/5

Google

I recently sold my flat with Belvoir, after having it listed with other agents who sent me countless people to visit the property with no intention of buying it. They sent me one buyer who bought it! They are professionals and deal with all matters efficiently and promptly. They also have a great sense of humour which helps with the stress of house selling. A special shout out to Billy and Ben, I am sure you will miss me calling you every day. If you want your house to be sold, they are the people! Thanks so much for your help!

D · 1 January 2024

★★★★★ 5/5

Google

We began the journey with Chris of the Welwyn Garden branch with a little scepticism. But as the transaction progressed, with different obstacles, objections and difficult negotiations, he was very professional and calmly answered queries, handling every situations to the satisfaction of all parties concerned. At times things felt as if they could collapse momentarily, but each time he steered the ship in the right direction and fianally we arrived safely. Exchange was made possible, completion agreed. I would trust Chris to deal with future negotiation and would not hesitate to recommend his services for anyone who wants a smooth running agency to handle their property transaction. David Oginni.

David · 10 February 2018

★★★★★ 5/5

Google

Amazing Service from Julie. I was looking for a property for my younger brother when I met Julie. She was very professional and also very friendly during the house viewing. She explained all the tenancy requirements clearly and politely. Julie contacted me regularly to ensure I had no difficulty filling out all the paperwork. Julie is a very lovely Lady, my mummy was very pleased with the property and how nice Julie was to us. And we are in the last stage of finalising my brother's move.

Mustapha · 2 January 2018

★★★★★ 5/5

Google

Experience couldn't have been better while renting out the property. Magdalena Bogucka and the team were super helpful and responsive.

Karolina · 10 February 2026

★★★★★ 5/5

Google

An excellent service and communication from the sales team and an equally first class service from the lettings department. A special thank you to Sue Davies in Lettings who has always been a great support and is both polite and efficient in equal measure.

Sally · 9 February 2024

★★★★★ 5/5

Google

Billy has been nothing but professional and efficient throughout the sale of my leasehold flat. Would recommend 👌🏻 …

Lauren · 10 February 2026

★★★★★ 5/5

Google

Ben and Joe at Belvoir Welwyn were brilliant. They supported and advised us on selling our place, getting us a great price for it. They were excellent at communicating with us, always responding to calls and emails promptly. While we won't be moving again for some time, I would definitely recommend them to sell your house and support you with moving to your next property.PositiveResponsiveness, Professionalism, Value

George · 1 January 2022

★★★★★ 5/5

Google

Carlie Hillas has been exceptional on providing a fast and speedy service as well as trying to bring as many updates as possible and very helpful.

Leo · 10 December 2025

★★★★★ 5/5

Google

We only have good things to say about this letting agent and especially Megan who is always helpful, very kind and she is always doing her best. We are really happy to know that we have somebody who is really putting her heart to sort out things and doing 100%. Thank you it means a lot!

Nora · 1 January 2023

★★★★★ 5/5

Google

Always found property manager Magdalena and the team to be on the ball and very friendly and helpful no matter what the situation.

Roger · 7 December 2025

★★★★★ 5/5

Google

Belvoir Welwyn has been letting and managing my property from over 5 years now and are very professional, i am also very happy with Chelsea Garratt who has been very helpful and also available to all my calls and emails.

Harmeet · 9 February 2024