Your Move Wellington reviews

★★★★★ 5/5

Google

Our hunt for our forever home is being managed at Your move by Thomas Austin. So far he has been so professional and very considerate, and understanding of our situation, when it comes to the needs of our disabled daughter, when finding a house that is suitable for all the family.PositiveResponsiveness, Quality, Professionalism

Bex · 20 June 2022

★★★★★ 5/5

Google

Sophie and Tim were excellent, when initial buyers couldn't proceed quite a way in, they were quick to react and had the process back on track instantly. Would certainly use again.

Liam · 6 February 2023

★★★★★ 5/5

Google

Had a very positive experience when dealing with this company. Sophie Talbot was fantastic from start to finish and kept me regularly updated throughout the whole process. Fantastic service!

Hamish · 6 February 2023

★★★★★ 5/5

Google

They have helped us achieve our goals with an extremely quick turnaround even during the festive period. Francis Ewins and Zoe Panicca are THE number one realtors in Telford. Thanks, :)

Joe · 7 January 2024

★★★★★ 5/5

Google

We chose YourMove to sell our four bedroom detached house through a friend’s recommendation. The staff, Sophie, was very helpful. She kept us informed all the time and gave us suggestions on how to make the house appealing. She made the process simple and easy to understand for us, and we appreciated her patience and expertise. Her insight was extremely valuable to us and I don't think we could have done this without her.

Poggus · 13 March 2023

★★★★★ 5/5

Google

From the initial contact and valuation with Tim straight through to the completion overseen by Anthony everyone was professional and friendly. Would not hesitate to instruct Your Move again or recommend them to a friend. Everyone was helpful, special thanks to Tim and Anthony.

Jackie · 7 February 2019

★★★★★ 5/5

Google

Great service from start to finish! Tim and the team were very helpful.

Matthew · 8 December 2023

★★★★★ 5/5

Google

I used this branch to sell my property in Telford. Not only was the whole process extremely helpful and professional from the start, their support through the whole process was just super! I need to mention Sophie. She was a massive support through what was in the end a very long process. I really wouldn’t hesitate to recommend them! Thank you so much guys! Couldn’t have done it without you! ☺️⭐️⭐️⭐️⭐️⭐️

Deborah · 6 February 2023

★★★★★ 5/5

Google

Victoria Rashleigh dealt with the sale of our house. She was amazing! From start to finish she kept us up to date, was very professional yet personable and I really felt like she cared. Nothing was too much trouble for her. Vary pleased and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 20 June 2021

★★★★★ 1/5

Yell

WORST EXPERIENCE!

THEY ARE A DISASTER!I used YourMove for a tenant find service and they could not have found me worse tenants if they had tried! The tenants were rude, late on their rent and disrespectful to my property. I had to chase various people at YourMove multiple times to get any sort of a response. When I tried to escalate issues up to the Branch Manager it seems that they couldn't care less.Joe would talk your ear off at a million miles an hour, promising everything under the sun and delivering nothing. I cannot describe what a horrendous state my property was left in and now, worryingly, getting the deposit back is in the very incapable hands of YourMove.I would strongly advise anyone thinking of using them to think twice. There are far far better estate agents in the area for more reasonable prices.

KittyR-11 · 15 March 2021

★★★★★ 1/5

Google

This company has gone downhill dramatically over the last year. They do not manage your property, are rude to you on the phone when you enquire about your property, slam the phone down, pass on cases to head office to different people who dont know your case so things get missed due to increased inconsistency. Our property has gone doen hill as did the relationship with the tenant due to Your Move only and now we are left with an empty property. Thankfully we can afford it but do not take the risk is my advice no matter how desperate. Fees are high and you end up managing it yourself.

Nikki · 6 February 2021

★★★★★ 1/5

Google

Very slow and unprofessional. Occasionally the Wellington office helped but the maintenance side is a complete joke, never getting back to you even when you constantly chase them (8 weeks to fix outside tap) and other issues never got done one of which was a faulty boiler, the same goes for the head office. Getting deposit back has taken 2 months up till now. This company should change its name to “False Promise” NEVER AGAIN WILL I USE YOUR MOVE!!NegativeResponsiveness, Quality, Professionalism

AARON · 20 June 2020

★★★★★ 5/5

Google

We been house hunting for nearly a year now and I can honestly say Your move was by far the friendliest most efficient people we have dealt with. I didnt have to chase them for info, they made appointments quickly and emailed me with updates and appointments. I would definitely recommend them as they where absolutely brilliant with us.

Vanessa · 13 March 2023

★★★★★ 5/5

Google

Buying a house is a scary process but having someone like Emma (@ Your Move Wellington) helping you through the process was a real joy. She was honest, helpful and refreshingly patient during a time of absolute stress. Emma showed us our (now) new home and was with us from beginning to end. The staff at Your Move took my endless harrassment in their stride and I would not hesitate to refer them or use them again.

Laura · 7 February 2020

★★★★★ 5/5

Google

A huge thank you to manager Anthony, Senior Sales assistant Sophie and valuer Tim for your advice, assistance and sheer hard work and dedication to the cause. You are all a credit to your profession and Your Move. We have bought from you and sold through you and it has been a pleasure. Best wishes for the future.

Carole · 6 February 2023

★★★★★ 5/5

Google

Although we found a property through another agent, Thomas Austin from your move wellington, was super efficient in keeping us upto date on any new properties that came into the market that he thought we would be interested in, and called us time to time to see how our search was going and to keep up to date with our progress. A very switched on professional agent .PositiveResponsiveness, Professionalism

V · 20 June 2021

★★★★★ 5/5

Google

After a private sale fell through , I got in touch with Thomas Austin to list our house with your move , he was nothing but helpful from the beginning and managed to sell our house within 7 days of the offices reopening. Very professional throughout and always happy to help us with any questions we had, he kept us well informed through the whole process. Thank you for everything.

Matthew · 6 February 2021

★★★★★ 5/5

Google

Our contact with Emma was fantastic....! Brilliant customer service and she ensured our sale & purchase went through without any hitches. Can't recommend her enough!

Cheryl · 7 February 2020

★★★★★ 5/5

Google

Very competitive price, excellent and very helpful service and sold our property within a week. I would also highly recommend Clare Wooton for mortgage and insurance advice.

Emma · 7 February 2019

★★★★★ 5/5

Google

Bethany in lettings has been absolutely amazing, got us a house that fut our budgets and wants and was brilliant and quick through that whole application process and when we've had questions and issues she's been quick in solving them and getting a quick result.. all the staff I've encountered are lovely and helpful.

Emily · 6 February 2023

★★★★★ 1/5

Google

Really poor communication from the Wellington branch promised phone calls back which never happen some very unprofessional comments made and still waiting for completion which is now over due

Craig · 6 February 2022

★★★★★ 5/5

Google

Beth helped myself move into my first place, she was extremely helpful, responsive and professional throughout. I couldn't have done it without he. A credit to the company!

Daniella · 6 February 2022

★★★★★ 5/5

Google

A lovely easy transaction Thomas Austin (tom) has been outstanding from the start! i am relocating he listened to everything i was looking for, a very charming young man, he found me my new home!😊excellent service i would highly recommend anyone to be using your move done deal less than 24 hrs of viewing. Thank you tom Jan and rob.PositiveResponsiveness, Quality, Professionalism, Value

Jan · 20 June 2021

★★★★★ 5/5

Google

Thanks to Anthony, Olivia and Emily for all their support and help

Dinu · 7 February 2020