Your Move Wellington reviews

★★★★★ 1/5

Google

Disappointing and underwhelming estate agent despite a very good salesman pressuring us into high pricing of our home. Tim is an excellent sales person and I'm ashamed to say I let him manipulate myself and my wife. He pushed us to market our house at a price we were uncomfortable with and subsequently had to drop twice in order to secure an offer. (Surprise surprise, the price was dropped to a level we suggested during our initial chats) Poor communication from the company in general, having to chase them for feedback from viewings and chase them to drop the price when nothing was happening. This did improve after we complained but that's typical reactive service rather than the proactive service promised. Very pushy now we are SSTC and not giving us any breathing room despite making it abundantly clear we are struggling to find our onward move home. Pushing for various solicitors fees through their partner company which is considerably overpriced compared to most solicitors. Yourmove were by far the most expensive agent we had valuations for and we were fooled into thinking they would be a safe bet. I cannot recommend them based on our experience. Update: £175 fine for parking in their carpark despite Tim stating it was safe to do so and offering to fight the ticket for us - evidently he did nothing about the ticket and it's shot from £90 to £175.

Philip · 6 February 2023

★★★★★ 5/5

Google

We can’t really comment on the selling aspect as the house sold before it was officially advertised however, the process leading up to completion was excellent. Tim found the buyers and then Tom handled process thereon. The house sale was particularly distressing for us however Tom was extremely personable, professional, tactful, and always available to help which was a huge help. We were particularly impressed that Tom and the team did what they said they would do and regularly kept us updated, calling back when they said they would. In our general experience these days, this is priceless.

Tina · 6 February 2023

★★★★★ 5/5

Google

Great experience, Sophie was very helpful and kept me informed throughout the whole process and made it painless and easy. Thanks for your help 🙂. …

Martin · 17 June 2024

★★★★★ 5/5

Google

We have recently sold our house through Your Move Wellington. Georgia and Tim have been very helpful. Any issue that arose was dealt with very promptly. This is the second time I have used Your Move Wellington and I was not disappointed.

Muhammad · 13 August 2025

★★★★★ 5/5

Google

Smoth and polite professionals

Ama · 22 June 2026

★★★★★ 5/5

Google

Just want to say thank you so much to Your Move. We had issues that were out of ours and YM’s control, but unlike the solicitors they were constantly informing us of any changes/issues. Would 100000% recommend Your Move. Thank you to Anthony and Tom, Tim and the rest of Team!!🥳

Karen · 6 February 2022

★★★★★ 5/5

Google

Wellington yourmove go that extra mile for there customers.. friendly staff and smiles everytime ive been into the office. Tom has been a star ... a solicitor. and a lovely friendly main man. Thank you Tom and team. Sell your house with Wellington you wont be disappointed... jean logan

Jean · 6 February 2022

★★★★★ 5/5

Google

I have had a very positive experience selling my property through YourMove Wellington, Georgia especially has been very professional dealing with the sale of my property not sitting back and waiting for information from 3rd parties calling and chasing documents and Information she is an excellent senior sales consultant.

Mark · 23 March 2025

★★★★★ 5/5

Google

Well what can I say, we started with a bad experience with an alternative agent. BUT then we met Tim the valuer at Your Move. What a genuinely lovely gentleman. He held our hand through the journey. From our first phone call on the Monday, coming out to value, to getting the photographer in (who is very lovely and takes the best photos and 360 videos ever thank you Adam) to been put live on the market in that same week on the Friday!!!! Wow how quick!! Tim sets up a whats app group between all vendors and himself, and tells you he is always there. Well he was right! That was so much easier, in between work we had constant communication. Then on the Saturday I had a call from the lovely Tom, to introduce himself and tell us that he was going to be trying everything he could to sell our property. He was so enthusiastic and just genuinely seemed to care about us and our property. We also had a great laugh and chat every time we spoke, just made the whole experience so lovely. And then 7 days to the day, we have sold!!! We seriously can't thank you Tim, Adam and Tom enough, you run such a tight team, yet still don't loose the personal touches and genuinly care about us all the way through. Thank you guys. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Sheryl · 20 June 2021

★★★★★ 5/5

Google

After buying our current house 17 years ago from Your Move we decided to sell with a different agent and what a mistake that was. Complete waste of time and we soon changed to Your Move. What a different service we received! Weekly updates and emails, all staff extremely pleasant and polite and only too willing to help. Communication has been spot on all the way through and I cannot find any reason to fault them, the service really has been first class by everyone. I must mention the lovely Tom. Tom is the most enthusiastic, hard working and caring person I have come across. He genuinely wants to help and clearly loves his job and goes above and beyond everyday. Many times he put my mind at ease when I rang him in a panic. He is an asset to Your Move. We also used the services of Your Moves financial advisor, Clare Wootton. We would have been lost without her. Clare has been so patient with us and guided us through our options. She is professional, friendly and someone we knew we could trust to sort out finances out. I cannot recommend Your Move and Clare Wootton enough. Keep up the good work guys.PositiveResponsiveness, Quality, Professionalism, Value

Aimi · 20 June 2021

★★★★★ 5/5

Google

My Partner and I are first time buyers and during our search for our home we found your-move to be the most reliable and effective estate agents in the area. Thomas Austin was the agent we dealt with he was very friendly and accommodating. He always kept us up to date with the progression of buying our first home. We can't thank him enough for making this stressful time more easier, with phone calls, emails and recommendations. Would recommend Your-Move for selling or buying. We are finally going to be home owners so thank you all.PositiveResponsiveness, Quality, Professionalism, Value

Connor · 20 June 2021

★★★★★ 5/5

Google

They sold our house before it was put online , as they had a couple of people interested and sold it with the second investor withing 2 days, everything went really well, can't fault these estate agents at all, they kept us informed with everything, and we used there conveyancers and it worked perfect. Thank you Tim and Sophie and Tom 🙂

Sarah · 11 July 2023

★★★★★ 5/5

Google

They sold our house before it was put online , as they had a couple of people interested and sold it with the second investor withing 2 days, everything went really well, can't fault these estate agents at all, they kept us informed with everything, and we used there conveyancers and it worked perfect. Thank you Tim and Sophie and Tom 🙂

Sarah · 20 June 2023

★★★★★ 1/5

Google

Booked viewing with them after a week on the day of the viewing they called me and saying the property it’s sold now They’ve unfair they don’t give you the chance to view and purchase …

Hamdi · 13 June 2025

★★★★★ 5/5

Google

I’d like to leave a review for Tom Austin who has been superb in helping us get our purchase over the line. We ran into a number of issues and if it wasn’t for Tom I think we would have pulled out and looked elsewhere. However his persistence has allowed us to get our forever home. So once again thank you Tom for making it happen

Dominic · 6 February 2023

★★★★★ 5/5

Google

I am really happy and grateful with your excellent service towards find my dream house.My special thanks goes to Mr Alex. He done marvelous job. He is very genuine and professional ,always available and assisted for every step. Answered our …

Chamila · 13 April 2025

★★★★★ 5/5

Google

I have dealt with this office on 2 separate occasions, for my first purchase a few years ago and recently with regards to buying and selling, Tom was a great person to have around with selling our house and showing us around ones for us to buy, Tim was very clear and concise when he came round to help take details and put our house on the market, we had great photos and marketing and we had an offer in less than 1 month. The branch manager Anthony was always available by phone or email and if he wasn't available he would get back straight away and listen to any queries or concerns I had. With regards to the in house solicitor that was offered, I have reviewed them separately on their Google page.

John · 6 February 2021

★★★★★ 5/5

Google

What can we say, what a fantastic service to the very end of our sale and purchase. Anthony visited to value the property, very professional and very helpful! We needed a quick turn around to get the property on the market and your move did not disappoint. Tom at Your move dealt with our sale and purchase and was very helpful and professional. He worked really hard to push the sale and purchase to our specified deadline. Tom was always very prompt and always called with important updates. We can not fault Tom or your move. Would highly recommend. 5* service went above and beyond.

Abi · 6 February 2021

★★★★★ 5/5

Google

We used your move to sell the house as they had a good rating & a branch near us. Tim & Jenny were our main contacts going through the house sale process & we must say they were very good. Ready to solve the problems that come along. A very good service with people who you can trust.

Francis · 11 July 2023

★★★★★ 5/5

Google

Your Move were superb . The only good part in a long, drawn-out process. They went above and beyond when we were having no joy getting answers

Janet · 13 August 2025

★★★★★ 5/5

Google

We would like to say a big ‘Thank You’ to the team at Yourmove Wellington for making our sale go through efficiently and without any undue stress. You made what was a difficult time due to the recent loss of both parents a little easier to deal with. Five star service.

Malcolm · 8 December 2023

★★★★★ 5/5

Google

Sophie, Anthony and YourMove were INSTRUMENTAL in our house move process. We used YourMove for selling our property which sold within days of being listed! Their services didn’t end there though, YourMove did everything and anything in their power to chase our buyers solicitors when all other parties in the chain were unable to do so and the buyers solicitor went radio silent. Nothing was too much to ask of the team at YourMove and I wouldn’t hesitate to use them again in the future or recommend them to family and friends! They were worth every single penny 👌

Beckie · 9 November 2024

★★★★★ 5/5

Google

Highly recommend! I bought my property through this branch in December last year and couldn't be happier with the communication and care i had from the team. Emily and Clare were fantastic and kept me fully in the know at all times and made the whole process very comfortable and easy. I now feel confident that i will know what I'm asking and what I'm looking for due to the way they took me through the purchase.

Sam · 7 February 2020

★★★★★ 5/5

Google

I would like to say my sincere thanks for the professionalism shown in a number of services you’ve offered over the past couple of years. These include the management of the property whilst on rent, to marketing the property for sale and finding a buyer, all the way to completion. The property was sold today seamlessly with both Sophie and Bethany keeping me in the loop on both the exit of the tenants and the progress of the sale of the property to completion. The communication, speed of work and the professionalism was second to none. I wish you all the best and have a very merry Christmas, RanjPositiveResponsiveness, Professionalism, Value

Ranj · 20 June 2022