Trusted Agent profile
★★★★★
112 reviews across 2 platforms
7 High Street, Wellington TA21 8QT
Stags's Wellington office at 7 High Street is rated 3.9 out of 5 across 112 reviews on two platforms, including 51 Google reviews rated 4.9. The 61 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Wellington office, from every platform, shown as written. First names only.
5/5
GoogleI have recently sold my property through Stags in Wellington achieving full asking price. I cannot recommend them highly enough, Claire and Addie were professional and efficient and were always happy to answer any questions via the phone or by email. From initial contact to completion of the sale the service received was outstanding.PositiveResponsiveness, Professionalism
5/5
TrustpilotI purchased a farm through staggs in…
I purchased a farm through staggs in 2018, Greg sleeman was excellent, very helpful making it a pleasant experience! I’ve now rented the farm through staggs, I can honestly say Alisha, Emma have been fantastic! Kept me updated throughout, found great tenants, exactly how a professional estate agents should be. I could recommend highly enough.
5/5
TrustpilotThe team at the kingsbridge office were…excellent
The team at the kingsbridge office were professional , always good communication and gave good advice on handling a difficult sale - would wholly recommend to anyone in the area
1/5
TrustpilotA 3 and half year nightmare
Never have we been treated with such underhand and cruel behaviour. We rented a house via Stags in March 2020. We have just moved out. 3 and a half years of absolute purgatory. Not one single issue was addressed by Stags or the landlords during our tenancy. These included but not limited to: Scolding hot water from day one, Ridiculous electricity bills due to faulty water heating system, 2 Ombudsman cases with electricity suppliers, Property classified as commercial from a supply standpoint, Electricity being delivered to outbuildings not rented to us, Dangerous telegraph pole in the garden, Dangerous internal wiring, just avoided a fire, Falsified EPC rating outside of what is permitted to rent, Fraudulent re classification to a permitted EPC rating with no actual site attendance, currently in the hands of the regulatory body, Water system overheating, leaking and destroying the kitchen ceiling, Kitchen ceiling also falling down due to uninsulated tin roof causing severe damp, Both wood burning stoves needing work that the landlords refused to carry out therefore unusable, 2 working heaters disconnected on instruction of the landlord by his electrician claiming to attend for another reason on a freezing cold day. Hundreds of emails, a site meeting, and even recorded delivery letters all completely ignored by Stags and the landlords. 1 star is far too high a rating.
1/5
TrustpilotTerrible experience.
5/5
TrustpilotJonathan @ Stags, Tiverton.
We have recently sold our house near Tiverton. Through Stags we soon found buyers. This is when we needed someone who ‘knew the ropes’ and this fell to Jonathan Mowday. We were more that happy to leave the tricky bits, and all the rest, to Jonathan who deftly and professionally steered and supported us through the whole process. Our grateful thanks and best wishes to Jonathan. He did a great job !! Margaret and James
1/5
TrustpilotRude and disrespectful
On the hunt for a rental property- applied for one through stags and they made the decision that said property was “too small” for me and my family even though it has a more than adequate amount of space. Refused a viewing and refused to speak any further about the matter. Unprofessional and strange behaviour, rude to deal with on the phone and even though I am absolutely desperate to find a rental home with a good sized budget, I would rather stay where I am than deal with Stags again. Avoid!
1/5
TrustpilotExeter branch
Exeter branchTerrible at following up. Viewed a property on a Saturday and did not hear back from them on Monday. I had to phoned them to book a second viewing which was not a big deal.After the second viewing I said I would put an offer in the next day but again never got a call from them. I phoned again to make an offer. Again no big deal.However, I never heard anything from them ever since! Not even an update on whether my offer has been rejected! I found out the property was sold on Rightmove 2 days after I placed my offer. I do not usually leave any reviews but I found this unacceptable. I felt disrespected. I did not even put in a low ball offer. My offer matched the asking! No reason to treat your potential buyer like this. Will never have anything to do with Stags in the future.
1/5
TrustpilotI spent
I spent, the who of Christmas without heating or running water , I reported a leak on 19th Dec22, when I was promised a plumber the next day , no one turned up, when I rang the Office they had all gone on Christmas leave, Finally on Jan 4th I managed to get hold of some one, the leak was fixed on 7th Jan, I still have no Bathroom as the flooring needs replacing and the work is not finished. I was left to Freeze alone without support, when I challenged the company no reply just brushed off, without an apology. DO NOT USE THIS COMPANY!!!
1/5
TrustpilotI have never been more disappointed in…i dont know if they are humans, have emotions of a robot
I have never been more disappointed in my life with how Torquay stags conducted themselves through our buying one of there properties, it was a barn conversion.
1/5
TrustpilotDon’t trust these sites.
Don’t trust these sites.I was persuaded buy Stags estate agents to buy through Bamboo auctions on Friday, I did buy a parcel of land agreed at 67k and paid a £5,600 deposit. On Monday Stags called me to say they had an admin error and that I should pay another 10 k even though contracts had been exchanged and the land was sold. Don’t trust Stags estate agents.
1/5
TrustpilotStay away from stags.
I’d heard bad things about stage before I rented through them but I’d not realised how bad they would be. I was told (yelled at is more accurate) in November that the severe mould in my flat was my fault and that I should open my windows and get rid of a lot of my stuff! The mould was clearly eternal and was a problem in the rest of the building, I asked the other tenants in the complex what it was like and they had very similar stories. I was yelled at and spoken to with such little decency by them I was shocked. I complained multiple times but nothing was done. They had no emergency numbers should the situation arrive as it did for me when my fuse box blew and the hot water stopped working all in 1 day, as it was a Saturday I had to wait until the Monday to get it fixed. If I could describe this estate agency in a few words they would be - rude, incompetent, unprofessional and awful. I would never recommend to rent or buy through them, I would certainly never do so again. Stay away from them and tell as many people as possible to do the same.
1/5
TrustpilotBeware
Beware. Do not rent from this estate agents. They rent holiday homes that are not for full time rentals.
5/5
TrustpilotExcellent service!
We have used Stags in Tavistock to let our property. Maria and Catherine have been very friendly, helpful, knowledgeable and efficient. From going 'live' on their website to securing suitable tenants was all completed in about 10 days. I would highly recommend using Stags as they know the market very well and priced the property accordingly.
5/5
GoogleWe would like to extend our sincere appreciation and thanks to Claire Cressy, Branch Manager at Stags, Wellington for her consistent professionalism, kindness and solutions orientated approach.
5/5
GoogleAfter poor service from another Estate Agent we were really pleased to have Stags take on the sale. The whole experience was excellent and went smoothly. Every member of staff we dealt with (particularly the amazing Addie Holmes) was knowledgeable and friendly and they kept in touch when there was news and when there was no news (checking in calls make a huge difference to the experience). All in all I would strongly advise going with Stags for your sale.PositiveProfessionalism
1/5
TrustpilotHorrible agency that cannot be trusted
Horrible agency that cannot be trusted. They seem very willing to engage in gazumping. Best avoided.
5/5
GoogleVery helpful and friendly.
Dear Matt, Thank you very much for your kind review. Please let us know if we can be of any help in the future. … More
5/5
TrustpilotIt’s an excellent service
It’s an excellent service. They help me a lot in this journey.
5/5
GoogleWe are so greatful to Claire, Addie and the whole team at stags in Wellington for selling our property. We had been on the market for several years with different agents and started to think it wasn't going to sell, then we were advised to talk to Claire. She was amazing! So professional, as was her whole team. They answered questions and emails promptly and were always friendly to talk to. Highly recommend by us.PositiveResponsiveness, Professionalism
1/5
TrustpilotAvoid Stags if you want to buy a house
In the last 18 months we have had three run ins with stags as buyers.
4/5
TrustpilotI liked that all the people here
I liked that all the people here are very friendly and professional.
5/5
TrustpilotA total pleasure
Abby at the Kingsbridge office has been a pleasure to work with and the whole team have been very patient as we pushed through with our purchase in this very tricky climate. Thank you all so much for your hard work, we are delighted with our new house!
5/5
GoogleOver a number of years, Stags, Wellington have found both excellent tenants for my cottage and buyers when I wanted to sell. Stags have been professional, efficient and a pleasure to work with. I am delighted to recommend them and thank you Stags, for a job well done!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stags's Wellington office has 112 reviews across two platforms: 51 on Google, 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Stags is rated 3.9 out of 5 across all 112 reviews, and 4.9 out of 5 on Google from 51 reviews, checked 9 October 2026.
Stags, 7 High Street, Wellington TA21 8QT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.