Stags reviews

★★★★★ 5/5

Trustpilot

I was not a client but a fellow agent…

I was not a client but a fellow agent acting in a chain with Lisa from the Barnstable office. She is an outstanding agent who knows not only how to do her job with skill but equally how important communication is with our job. I cannot recommend her and her office more highly. Thank you Lisa !

Miss · 20 August 2026

★★★★★ 5/5

Trustpilot

Becky at the Lettings Dept of Stags…

Becky at the Lettings Dept of Stags Tiverton was a pleasure to deal with. Becky was very professional and friendly and guided us through a process we were very unfamiliar with. Becky is an absolute credit to the Tiverton Office.

Ann · 1 August 2026

★★★★★ 1/5

Trustpilot

I submitted a review yesterday about…

I submitted a review yesterday about Stags, which is now published. I wish I had searched Trustpilot before I made contact with them. Out of the 42 reviews, mine included, 47% were 1 Star, which you can accept are genuine. However, when I read those that gave 5 Stars, I became very dubious: One from the Netherlands, one from the USA, one from New Zealand from someone who predominantly comments on online gaming casinos! There was one who praised Luke from Stags at Totnes (see the review given about Luke by Tom!! The wording on many of the others doesn't ring true either, but who am I to say they are staged? Draw your own conclusions!!

Mark · 30 May 2025

★★★★★ 5/5

Google

We were given top service from the Wellington Branch. Feeling stotally tressed out, we were listened to given information that helped to put our minds at ease. After completing necessary documents and information we were treated with care and compassion throughout our dealing with the staff. We appreciate all they did going out of their way to assist us. We would have no problem recommending Stags Wellington to friends family and our local community. Thank you

Winnie · 16 December 2025

★★★★★ 1/5

Trustpilot

They ignore your emails unless it suits them

They are utterly useless at replying to emails! I'd asked them multiple times for help with certain things in the property. And finally after ringing them they had to respond, they then put in the end of the email "if you have any questions please ask" I responded with a few questions which they thwn ignored indefinitely but as soon as they want something from you. Constant ringing everyday from different numbers...

Mathew · 7 September 2026

★★★★★ 5/5

Google

We recently had the pleasure of dealing with stags for the purchase of the property. Fabulous team in Stags of wellington. Claire is a superstar.

Callum · 16 December 2025

★★★★★ 5/5

Google

I’ve had such a positive experience with this lettings team from start to finish. They’ve been professional and genuinely helpful throughout my tenancy. Any queries were dealt with quickly and efficiently, and communication was always clear and reassuring. I wouldn’t hesitate to recommend them to anyone looking to rent. Thank you for making everything so straightforward and stress-free.

Rebecca · 16 March 2026

★★★★★ 5/5

Google

Excellent support and engagement from Claire at the Stags Wellington office. Our feedback is based on purchasing a property they were selling and we really can't fault any part of the process. Claire was extremely communicative throughout …

Sarah · 16 April 2025

★★★★★ 5/5

Trustpilot

Exceptional service 👏

We recently sold our house through Stags in Barnstaple. Exceptional service. Ben, Lynne and Zack were our main contacts. Nothing was too much trouble. Kept us calm through a stressful process. Big shout out to Ben. He was just superb. We had complete faith in him. Highly professional. Would highly recommend 👌

Jane · 10 October 2025

★★★★★ 5/5

Google

Great communication with stags in regards to moving into a rented property. We viewed the property and within a month we moved in. No question was too much and it was very smooth and easy process. Would definitely recommend and look forward to working along side stags during our tenancy.

Sophie · 16 March 2026

★★★★★ 5/5

Google

We have used this branch for the sale of our home and found them to be very professional, conscientious and friendly. The lady we dealt with was Addie Holmes and she couldn’t have been more helpful, we were kept updated and informed regularly. Would definitely recommend this branch of Stags. All the staff were excellent. Thank you

Sally · 16 December 2025

★★★★★ 5/5

Google

Excellent service from the Stags team. From the initial viewing to completing the tenancy agreement, the team was professional, efficient, and very supportive. All communication was clear throughout the process, and any questions I had were addressed promptly. Strongly and unreservedly recommended.

Mugove · 16 March 2026

★★★★★ 5/5

Google

We have recently brought a property through Stags Wellington. Addie was absolutely fantastic, I can’t praise her enough. She was always super helpful and got things moving when they needed chasing. She is a real asset to Stags, we found her to be friendly and really easy to deal with! Thank you

Natalie · 5 July 2025

★★★★★ 5/5

Google

Started with Bacon and Lee team, I remember Mandy and Jonathan. Excellent team. Later it was taken over by Stags. Good customer service in my experience, responsive and helpful. Thank you for good 2 years former Bacon and Lee team and Stags. Also thanks to our former landlord - 19 W.

Jonathan · 16 November 2025

★★★★★ 5/5

Google

We recently bought a house through stags, and they provided an excellent service all the way through, from the viewing to completion. Nothing was ever too much hassle, and they always got back to us very quickly.

Harry · 16 March 2026

★★★★★ 5/5

Trustpilot

We have just used their Tiverton office…

We have just used their Tiverton office to sell a house for us. Throughout the process Jacob, Lisa, Charity and the rest of the team were excellent, keeping us fully informed over the progress of chivying up the buyer, mortgage broker and solicitors. Not the cheapest but you often get what you pay for in life!

Mr · 13 June 2026

★★★★★ 5/5

Google

I have bought and sold with Stags for a number of years, they are always highly professional and polite with a personal approach.The most recent sale has just been finalised following a particularly difficult process which without the Manager Claires exceptional profesional skills and determination i doubt would have achieved an exchange of contracts. Also of special mention is Addie who as usual can be totally relied upon.Well done Wellington team !

Stuart · 15 March 2025

★★★★★ 1/5

Trustpilot

DO NOT USE

PLEASE READ MESSAGE WHICH I SENT TO STAGS (LETTINGS - HONITON) Remove me from your mailing list immediately please. After my conversation with you moments ago, it is obvious that the way you treat your customers that have interest in any of your properties is as just a number and not an individual. You have dangled a carrot in front of me once again with a property that is of massive interest to me, as it would be perfect for family to visit, only to be completely non-flexible. As soon as I received your 'Spammed' email for the Barn Conversion in Whimple, I responded and stated my keen interest. I then receive a phone call today to say the only time you can give me is 0945hrs on 22/10/25. I then explain that I am on nights and can't make that time, with your only other option being 8am!!?? It just shows your inept ability to listen to the individual/customer and furthermore, only clarifies that you work on purely a numbers basis, without the customers needs at heart. In other words it's more like: - Thanks for showing your interest in the property, this is the only time we have, so tough luck if it doesn't suit you & thanks for building our customer list so we can Spam out more properties!! Simply numbers bias, without treating people as an individual. Oh yeah, most people that would be interested in properties like this would be a professional couple/individual. Myself, I am a professional working individual. Therefore, I work either a full day and/or night shift. So how on earth would I be able to visit a property between 8am-9.45am at the drop of the hat/less than 48hrs notice?? Thank you so much for ruling out Individuals who go out and work!!

Carl · 20 October 2025

★★★★★ 5/5

Trustpilot

Purchase experience

I dealt with Ben in Barnstable on the successful purchase of a sea facing apartment near Woolacombe. Extremely professional and efficient throughout. Gave sound advice and helped me a lot.

Laurence · 15 August 2025

★★★★★ 5/5

Trustpilot

From start to finish Michelle and…

From start to finish Michelle and Claire , and of course Ashton, .were always friendly , helpful, efficient and extremely caring and patient with the difficulties we faced. Thank you so much for helping us sell our home, we have already told numerous people how fantastic you have been and recommend you emphatically.

Gerrard · 9 March 2026

★★★★★ 5/5

Trustpilot

One of best estate agents--Stags, Totnes

One of best estate agents in Totnes---Stags!! I used the same agent twice for selling my properties in the past. I also used their rental section as well. They are professional yet very approachable. Always friendly and good communications. Especially Luke and Imogen are excellent. I highly recommend the Stags, Totnes!!

Shimako · 12 September 2024

★★★★★ 1/5

Trustpilot

Two months ago I went to view a…

Two months ago I went to view a property to rent in Simonsbath on Exmoor. I was shown around a spacious bungalow and decided there and then that I would apply to rent it. I was told that there were two other parties applying and that all of our applications would be sent to the landlord. I didn't hear anything for a week, so I called Stags to enquire as to whether a decision had been made. I was told that the landlord was very apologetic about the delay, and a decision was imminent. Another week went by and again I called, and received more or less the same update. After more time had gone by, I searched on Rightmove/Zoopla/OnTheMarket for a different property. But I found that the bungalow I had applied for at Simonsbath was still being advertised, even though there were three parties had applied and were being considered by the landlord. Not only that, but the photos had also been updated as there were no kitchen appliances in the original photos. A day later I received an e-mail from the Tiverton office of Stags, stating that they were extremely sorry about the delay, but it was basically the landlords fault. I responded to this e-mail, stating that they were actually also to blame, and that they were working with the landlord for alternative applicants, and that their advert had been updated. Needless to say, I have never heard from them since. I have dealt with other letting agents, who have had the manners to keep me updated, and to tell us straight away if our application was unsuccessful, and not been lied to. As far as I know we still have a live application submitted, but two months on we have settled into a nice cottage in South Wales, where the agent told us within two hours that we had been successful applying. So Stags, please take this review as a termination of our application, you are extremely unprofessional, have no compassion towards customers at a stressful time, and are dishonest.

Simon · 27 September 2022

★★★★★ 5/5

Trustpilot

A big thanks for the wonderful team…

A big thanks for the wonderful team especially Jackie and Tess at Stags Exeter. They were polite, professional, helpful, friendly, and a real pleasure to work with. At best agents can be 'dream makers' and creating the possibility of finding your perfect home and in this case they made that happen. Stags are also very methodical too, in the package they give and inventory check from start to finish. Each person i speak to at Stags I have had the same great service and experience. I give them 10/10!

Tara · 1 September 2022

★★★★★ 5/5

Trustpilot

Ben from stags in Barnstable must be…

Ben from stags in Barnstable must be one of the best estate agents in the country. Profensional, Honest, Knowledgeable and always goes the extra mile. It was a pleasure working with him and his team.

Smk · 26 June 2026