Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were purchasing a property through the Wellingborough office and were primarily dealing with Mica who, throughout the whole process, was patient and friendly.
We encountered a few issues (relatively minor ones caused by external factors) along the way which Mica was happy to help guide us through and work to help get them resolved quickly. On the day of completion, things went very smoothly.
Prior to the purchase, Simpson & Weekly had shown us a couple of properties and found them to be very amenable and polite with no pushy sales techniques at all.
Overall, very happy to deal with them and would certainly use them again if we needed to.
Debbie · 26 March 2023
Agent replied · 8 June 2023
Hi Debbie, thank you for providing us with a review we really appreciate it! Wishing you all the best in your new home! Simpson and Weekley.
★★★★★ 5/5
GoogleMy husband and I cannot recommend Simpson and Weekly enough. They have amazing throughout the whole process, and they have answered any questions or queries quickly. We are so glad we chose them as they go above and beyond. Especially Chris!
E · 26 March 2025
Agent replied · 10 November 2024
Thank you so much for your lovely review Emily. We are so happy we could be of help and Chris in particular will be over the moon to hear this.
★★★★★ 5/5
GoogleI like to thank Chris and becca for your help in my purchase and becca for keeping me in the loop and allways getting back to me great team 👍 …
Mick · 26 June 2025
Agent replied · 26 March 2026
Thank you Mick for your kind review. It is very much appreciated and we wish you well in your new home
★★★★★ 5/5
GoogleSince registering my interest for a certain property type two years ago with Melanie & her team, they contacted me each time a possible match came onto the market & accompanied me on more than half a dozen veiwings, until I decided on the one that was perfect for me in February of this year.
Throughout, the team have been understanding and proffesional, answering all of my questions, making enquiries & generally making me feel at ease.
On the day of completion I was, as always, warmly welcomed into the office, taken through the final stages and even presented with a beautiful box of 'goodies'.
I cannot rate Melanie, Chris & Zara highly enough! Fantastic in every way & a joy to deal with.
Matt · 29 April 2025
Agent replied · 26 March 2026
Thanks Matt for your kind review, we wish you all the best in your new home
★★★★★ 5/5
GoogleAmazing estate agents, we dealt with Mel from the very start and she went above and beyond to get us in our house as quick as she could, I am probably the most annoying person with all my phone calls and nothing was ever an issue, we were kept updated the whole process and Mel was chasing documents for us and getting the ball rolling so much quicker, she helped us understand the process and the steps along the way, always professional and knows her job inside out, Would recommend and 100% use again! Thank you Simpson and Weekley!
Tiffany · 26 March 2022
Agent replied · 8 June 2023
Thank you Tiffany for your review, we really appreciate it! Wishing you all the best in your new home!
★★★★★ 1/5
GoogleI put two offers in with this company, one with Nicola and one with Chris. I had to chase Chris twice to see if my higher offer had been accepted and he said he would get back to me. ( nearly two weeks ago ) He never did, and today I find out another offer has been accepted and I didn’t even get the courtesy of being asked if I wanted to place a higher offer, or that it wasn’t accepted. This is all over a three week period. I could have offered their client more, and I am a certified buyer with no chain. Absolutely useless service.
The manager of the branch was also supposed to call me back as I wasn’t happy with the service. Guess what…. They never did.
Lee · 26 March 2025
Agent replied · 25 August 2024
Hi Lee, we are sorry you are left feeling unhappy and ignored, this is certainly not our intention and as you can see from other reviews we pride ourselves on good customer service and customer satisfaction. The Directors have been informed of this and will be conducting a full investigation into the issues you have raised as they do not take any form of complaints lightly. Once the investigation has taken place, we will come back to you privately.
★★★★★ 5/5
GoogleFrom my first interaction with Chris I knew he was a stand up guy, very professional, personable and knowledgeable. He made the process so easy from start to finish and I enjoyed our chats outside housing about the football!
Unfortunately I didn't end up buying a property through Simpson & Weekley due to various external factors but the professionalism and care that was shown throughout was exceptional, they've ensured that when the stars align I will be going through them to complete my next house sale.
Aaron · 26 March 2025
Agent replied · 22 November 2024
Thank you Aaron for your lovely review. We wish you well in your new home
★★★★★ 5/5
GoogleI cannot thank Mel & Jemma enough. As a first time buyer I can honestly say I was clueless to the process but they supported us fully throughout and went above and beyond to reassure and update us. Nothing was ever too much trouble and I was always greeted with a friendly voice or email response whenever I contacted them. If we ever were to sell our house in the future, we would definitely use Simpson & Weekley! Thank you so much ladies 🥰PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 26 August 2021
Agent replied · 8 June 2023
Thank you for review we really appreciate it! Wishing you all the best in your new home! Simpson and Weekley Estate Agents
★★★★★ 5/5
GoogleFrom the first phone call to arrange for mel to come round to value the property to the last call I knew I had made the right choice using simpson&Weekley they are fantastic they explain everything and anytime I had a question they was so happy to help nothing was to much trouble for them I would highly recommend the team and would definitely use again if I was to ever need them
Darren · 20 April 2025
Agent replied · 26 March 2026
Thank you Darren, what a lovely review. Very much appreciated and wish you the best in your new home
★★★★★ 5/5
GoogleI just bought a house from them. I am very happy with them. They help you immediately and if a problem is not theirs they guide you. I thank them very much and I will recommend them with all my heart.
Nicoletata · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind review. We are so please we could be of help to you and wish you all the best for the future
★★★★★ 5/5
GoogleChris, Zara, Becka and the team are absolutely lovely, so helpful and kind throughout the whole process making everything go smoothly.
Could not reccomend enough.
Nathan · 26 March 2025
Agent replied · 26 March 2026
Thank you Nathan, WE really appreciate you taking the time to leave us a review. We wish you well in your new home and for the future
★★★★★ 5/5
GoogleMy husband and I cannot recommend Simpson and Weekly enough. They have amazing throughout the whole process, and they have answered any questions or queries quickly. We are so glad we chose them as they go above and beyond. Especially Chris!
Emily · 26 July 2024
Agent replied · 25 August 2024
Thank you so much for your lovely review Emily. We are so happy we could be of help and Chris in particular will be over the moon to hear this.
★★★★★ 5/5
GoogleNatalie at Simpson & Weekley is superb! Throughout the process of buying our first home (and being very naive about it) Natalie has been kind, friendly and extremely helpful. She was always happy to answer the smallest silliest question or go the extra mile on any big asks we had. She was also very respectful of my working hours as I work nights.
I cannot recommend her more! On top of how fantastic Natalie was, I can honestly say the whole team is wonderful. Every interaction I have had either via phone or face to face has been very friendly and welcoming. I would recommend this incredible team to everyone!!!
Ione · 8 June 2020
Agent replied · 8 June 2023
Thank you Ione for your feedback, we really appreciate it! :)
★★★★★ 5/5
GoogleAlways a very helpful and positive experience. Mel and the team go out of their way to get you the result you are looking
Mary · 26 March 2025
Agent replied · 10 November 2024
Thank you Mary for your kind review. Its very much appreciated
★★★★★ 5/5
GoogleI had an excellent experience with this estate agency. The staff are professional, friendly, and very responsive to any requests. The rental/purchase process was fast and easy, and all my questions were answered promptly. I highly recommend this agency to anyone looking for a reliable and efficient service.
VASILICA · 28 November 2025
Agent replied · 26 March 2026
Thank you for leaving a 5* review, it is very much appreciated
★★★★★ 5/5
GoogleI can't thank Simpson and weekley enough for all the support that I received in my sale process. All staff members are extremely professional and friendly . They always go extra miles to help their customer. I highly recommend them to anyone who wants the best service in industry
Harmeet · 29 October 2025
Agent replied · 27 January 2026
Thank you so much for taking the time to leave a review. We wish you and your family all the best for the future
★★★★★ 5/5
GoogleAll the staff were excellent! Chris was super friendly and gave some great support and advice.
Everyone was really friendly and happy to help. We had some unfortunate delays which were out of everyone’s control but they were really supportive and helpful throughout!
Daniel · 26 March 2024
Agent replied · 1 January 2024
Thank you for the review Daniel, it means a lot. Good luck in your new home
★★★★★ 5/5
GoogleWe have just exchanged on a sale and purchase both of which were with Simpson & Weekley. We were dropped by our previous agent when our buyer pulled out on exchange day and decided to reach out to S&W. Mel came to meet us and discuss what …
Shauna · 26 October 2025
Agent replied · 26 March 2026
Thanks Shauna, we are so glad we could be of assistance and wish you and your family all the best in your fantastic new home.
★★★★★ 5/5
GoogleRegular contact throughout the sales process with frequent updates and advice where needed. Extremely punctual when we had viewings. Good communication, always friendly and professional. Very straightforward to get the property on the market and did everything to help ensure a sale was agreed.
Brandon · 26 October 2025
Agent replied · 26 March 2026
Thank you Brandon, it was lovely to work with you both and we wish you all the best in your new home
★★★★★ 5/5
GoogleExperience was overall positive, there were unforseen issues with the tenants and council and the estate agents were responsive throughout! Definitely recommend, I'm sure all the staff are helpful but only worked with Chris and he was brilliant!
D · 26 March 2024
Agent replied · 28 April 2024
Thank you for your kind review, Chris will be very happy he could help
★★★★★ 5/5
GoogleGave me alot of help when I needed it. Especially Chris who was great.
Steve · 26 March 2025
Agent replied · 26 March 2026
Thanks Steve for your review. Chris strives to be as much help as possible so he will appreciate your kind words
★★★★★ 5/5
GoogleBrilliant agency to work with. They kept me informed and updated throughout the entire process. If I ever had any issues no matter how great or small, I often call and they were always on the other end of the phone willing to help. Very well done to Melanie, Chris and the entire team.
Shaz · 26 June 2025
Agent replied · 26 March 2026
Thank you Sharon, it was a pleasure working with you and you are always welcome to pop in if you are ever passing by
★★★★★ 5/5
GoogleI had a great experience with Chris from Simpson and Weekley, Wellingborough. He was very knowledgeable about the area and the property and was very responsive with any questions I had throughout the purchase process. The whole process from start to finish was very smooth and I would use him in the future should I look to sell.
Phoebe · 26 March 2025
Agent replied · 24 December 2024
Thanks Phoebe for the lovely review. Chris will be very pleased to hear he could be of help and we wish you well in your new home
★★★★★ 1/5
GoogleWhere do I begin…the customer service at this place is shocking!! So much so, that we were able to end our contract early due to multiple complaints being emailed. Thank god for that! if you’re not a fan of an estate agent who lie and tell you all that you want to hear, just to entice you to their company. Then this is not the place for you!
We joined Simpson and Weekley, with the hopes that they would help us out in selling our house. Having placed our house on the market prior to Simpson and Weekley, with a different estate agent. When we initially met Melanie she spoke very highly of her team and ensured us that they would do all they could to sell our house. Not knowing that this would just be all talk, in order to get us on board. We were promised prompt feedback after a viewing and instead had to chase them up for feedback. Upon chasing them up, we were told by Chris how he did phone us. When in fact there was never any missed calls, or voicemails on our phone to show this. We then took this to Melanie to express our upset about being lied to and Melanie very much sided with Chris and even stated how we could have simply not heard the phone. Since this incident, we had not heard from either Chris, or Melanie and felt like this complaint made us be treated differently by them. So much so, that when we initially started with Simpson and Weekley. It was explained to us that we would get sent a market report, as well as followed by a phone call every two weeks. We received the market report. But no phone call. We had phone calls prior to the complaint. But coincidentally, the complaint occurred and no phone calls.
Not only this, but a few weeks ago we had a viewing on our property and was met with a new employee called David. After our viewing and feedback was given. We then received a leaflet in the post from this man, showcasing his own real estate company. We felt it was very odd that this employee of Simpson and Weekley, would be trying to entice customers. Even though he works for their company now. When we voiced this matter, we were told that there was a perfectly good explanation for why this employee was sending out leaflets to promote his own business. But frankly, from what had happen before. We could not trust anything that anyone says from this company.
It has upset us immensely that we have been treated in this way. We have been wanting to sell our house from January and have had difficulties in doing so because of the market. Something that Simpson and Weekley knew very well about. We came to this company as we really felt that they could help us. Instead we were left with disappointment from their poor customer service and we are now back to square one.
Maria · 26 March 2024
Agent replied · 29 October 2023
Hi Maria,
Firstly, we are sorry to hear you are disappointed with the customer service you received. As discussed with yourself in our previous response, you were not lied to at any point, and you were contacted every 14 days with market updates and feedback. We also covered in our previous response that David has recently joined the company. He worked on a self-employed basis for another company, and the touting material for this company was already signed off for delivery. If you would like to discuss further, please feel free to contact us on 01933 224953. Simpson and Weekley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.