5/5
GoogleI found all the staff very professional and knowledgeable keeping us informed at all times and always available to give guidance throughout our buying and selling process. Many thanks to everyone especially Tony.
Trusted Agent profile
Robinson Jackson Welling reviews
★★★★★
314 reviews across 1 platform
146 Welling High Street, DA16 1TJ
Part of Robinson Jackson, see every office.
Robinson Jackson's Welling office at 146 Welling High Street is rated 4.8 out of 5 across 314 reviews on 1 platform, including 314 Google reviews rated 4.8.
Reviews
Every review we hold for the Welling office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat team at the Welling branch of Robinson Jackson, fast efficient and a huge thank you to Lilly, James and Wayne for their level of commitment and professionalism in dealing with our property.
1/5
Google18 Park View Rd, Welling Welling Rental Dept The only reason they have got such a high rating is because I cannot give them 0. Viewed two properties with them each time being shown round by a woman called Lily, each time we explained that we wanted a move because our current home had damp/mould issues and it was not pleasant, We liked the 2nd property 18 Park View Rd and decided to make an offer. Part of the process they gave you a form to fill out. On this form it asked for special requests, we specifically asked for guarantees that this property never had problems with damp, also asked verbally. We were told by the same woman there were no issues with damp. Got the keys on 26th Oct and started moving in gradually because of work. Finally moving in fully on 22nd Nov. To our horror in less than a week of fully moving in we had signs of damp and mould in two rooms which is slowly spreading. It is a property that they have had on their books for a period of time so they would have been well aware of all issues. BEWARE and trust at your peril
5/5
GoogleEstate Agents get a bad press but Robinson Jackson Welling deserve 5 stars particularly Tony Hodges who really pushed the sale through and was very helpful and professional throughout. Highly recommended.
5/5
GoogleI completed on a purchase with RJ Welling last week. I must say that the whole experience with Robinson Jackson Welling from start to end has been fantastic. Scott showed us the property initially & he didn't try any pointless sales spiel - nice guy. Scott handled our offer & got back to me in good time & from that point onwards, it was mostly managed by Tony Hodges, who was very thorough & informative & constantly kept us up-to-date throughout. I found at no stage did I need to chase anyone at RJ. We also used their in-house Mortgage Advisor Caroline (who is brilliant) & her colleague Gary for Life Insurance+Mortgage Protection (who is also brilliant). I phoned the branch directly a few of times & also spoke to other RJ staff & they were always friendly & helpful & always passed on my messages. Overall I would recommend them, friendly team & just seem like an organised branch. I have dealt with other RJ branches in the past & generally have had good experience where applicable.
5/5
GoogleThese guys are the busiest shop usually with the most properties in the area to sell so they must be doing something right. Ben and his professional team are polite,patient and extremely helpful to me during my recent purchase of a property in Welling. Also unusually for most shops on the strip the guys get in early and have been there to answer the phone at 8.30 when most others aren't reachable before 9. Many thanks to all who have been so helpful during my three months saga of finding the perfect home. In particular heartfelt thanks go out to the manager Ben and sales manager Conor who finally negotiated our sale and have been most helpful in helping us to find our dream home. Highly recommended.
2/5
GoogleDisappointed. It felt like they were working to get my buyer the best deal. I was advised to go along with whatever demands the buyer wanted or “I’d lose the sale” despite selling my house in 8 days. They were £8,000 under the asking price and Scott advised to accept with “no further reductions” ...but was then on the phone trying to get more money off For the buyer....reluctantly accepted and, once again, told by Scott that if they didn’t complete before the end of January, the further reduction wouldn’t apply.....when i pointed this out to Tony after the January deadline had passed, I was called “petty” and that I’d lose the sale.Just a long drawn out horrible experience. Can’t fault Anthony, he seemed to be the only one that listened and made sense. And hate to say or think this...but i was left feeling that if I wasn’t a single woman, they wouldn’t have spoken or dealt with me like they did. Over £5000 commission, I did most of the viewings and all that above.
5/5
GoogleI completed on a purchase with RJ Welling last week. I must say that the whole experience with Robinson Jackson Welling from start to end has been fantastic. Scott showed us the property initially & he didn't try any pointless sales spiel - nice guy. Scott handled our offer & got back to me in good time & from that point onwards, it was mostly managed by Tony Hodges, who was very thorough & informative & constantly kept us up-to-date throughout. I found at no stage did I need to chase anyone at RJ. We also used their in-house Mortgage Advisor Caroline (who is brilliant) & her colleague Gary for Life Insurance+Mortgage Protection (who is also brilliant). I phoned the branch directly a few of times & also spoke to other RJ staff & they were always friendly & helpful & always passed on my messages. Overall I would recommend them, friendly team & just seem like an organised branch. I have dealt with other RJ branches in the past & generally have had good experience where applicable.
5/5
GoogleWe have been using Robinson Jackson’s Property Management service for quite some time. This year has been rather troublesome with tenants staying in our property after a Section 21 notice was served and failing to pay rent. Despite this we never felt anxious or worried and that was all thanks to the hard work and the reassuring communications of the management team. The whole team are very competent, including Wendy, but we would like to particularly point out for praise Stephanie who this year we have mainly been dealing with. She has been efficient at organising and getting jobs done quickly, has a fantastic phone manner and you are left feeling that your property is in a safe pair of hands. This was particularly useful last week when we were out of the country as she diligently dealt with the process of house maintenance issues and preparatory work to enable the new tenants to move in. We are extremely thankful that we have this team working with us!
5/5
GoogleJames from Robinson and Jackson In Welling was very helpful enable me to move to my new property thanks Robinson and Jackson And the teams I’m satisfied Job well done.
5/5
GoogleMorgan has been excellent when assisting us with all queries associated with the renting of our apartment and acted promptly to resolve any problems. Friendly efficient and professional. Theresa and David
5/5
GoogleJames from Robinson and Jackson In Welling was very helpful enable me to move to my new property thanks Robinson and Jackson And the teams I’m satisfied Job well done.
5/5
GoogleSuperb service from James and Lilly and really helpful. One of the top staff in Robinson Jackson welling. I am really satisfied from them services.Thank you Lilly and James.
5/5
GoogleI would highly recommend. Process was smooth start to finish. Was kept well informed. Tony and Sue were brilliant. And can’t complain with getting a bottle of bubbly on completion either.
5/5
GoogleRecently sold through Robinson Jackson Welling. The whole process from start to finish was very smooth and hassle free. Found the staff to be very friendly, knowledgeable and quick to respond to queries. They were competitively priced too, which was an obvious bonus. I would definitely recommend their services.
5/5
GoogleLilly has been really helpful trying to find me a property with regular phone calls but unfortunately my circumstances changed but I would of definitely rented through Robinson Jackson
5/5
GoogleI would highly recommend. Process was smooth start to finish. Was kept well informed. Tony and Sue were brilliant. And can’t complain with getting a bottle of bubbly on completion either.
5/5
GoogleI would highly recommend. Process was smooth start to finish. Was kept well informed. Tony and Sue were brilliant. And can’t complain with getting a bottle of bubbly on completion either.
5/5
GoogleWhat a Team Tony Hodges for PM ! He could sort any problem And he won’t stop till it’s sorted no matter what Late in the evening he was emailing to try and sort out problems NOT caused by him or his team I can’t fault them extra viewing No problem, just wish they could have everything in house we would have been moved in a few weeks, Yes I would recommend them Many Thanks
5/5
GoogleThe process from viewing till we had the contract exchanged was very smooth and unexpectedly very quick. The staffs at Robinson Jackson( Scott and colleagues) and the solicitors( Cook Taylor and Woodhouse- Zara Wilkins), mortgage advisor( Nick) were fantastic in facilitating all the processes till the contract exchange. Very satisfied and would definitely recommend highly.
5/5
GoogleRobinson Jackson Welling have made our first time buying such an easy and speedy process. Would like to thank you specially Scott from the viewing right up until exchange as you been very supportive till whole process, it has been hassle free. Thank you to the team, Hazel a progressing departments for all the updates and suggestions.🙏🏻
5/5
GoogleSecond time using robinson jackson. Scott dealt with the sale of our home. He was very helpful throughout the whole process, nothing was ever too much trouble. Would highly recommend using them. Thank you for making our move as smooth as possible :-)
5/5
GoogleTony and the team were really great to work with and made buying our house a much less stressful process than we had previously experienced. Really recommend!
5/5
GoogleThank you so much, Scott @ Welling Robinson Jackson! Your support has been incredible. We are forever grateful that we completed on our forever home. Highly recommend. Thanks again! 😁 x …
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Questions about Robinson Jackson Welling
How many reviews does Robinson Jackson Welling have?
Robinson Jackson's Welling office has 314 reviews across 1 platform: 314 on Google.
What is Robinson Jackson Welling's rating?
Robinson Jackson Welling is rated 4.8 out of 5 across all 314 reviews, and 4.8 out of 5 on Google from 314 reviews.
Where is Robinson Jackson's Welling office?
Robinson Jackson Welling, 146 Welling High Street, DA16 1TJ.
