Every review we hold for the Welling office, from every platform, shown as written. First names only.
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5/5
GoogleLast year I sold a rental property through Anthony James, which was handled by Rick and his associate Kim. Nothing but good things to say. Everything was handled professionally and promptly. I was so impressed that when I decided to sell my home it was the obvious choice to use them again. Iβve used at least 3 other agents in welling in the past and always had issues with them. Cant recommend Rick and the team highly enough. Best agents in the area π
Kevin Β· 13 June 2022
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5/5
GoogleAbsolutely brilliant agents from the Welling branch from the beginning and still continue to be. David Dyer is so personable and sought to identify my needs as a tenant, with relevant options. The team that I also interacted with were Tommy-Lee and Matthew- their communication as a team is impeccable. No matter who I spoke to, they were able to follow up efficiently. On managing to lock myself out of my flat on a Sunday afternoon, I was relieved and surprised at the quick response I received from Tommy-Lee! Within half an hour, he was ready to meet me and communicated again to check all was well. I have full confidence in using this agency moving forward as a future tenant or property purchase and highly recommend them.
Stacey-Ann Β· 13 June 2022
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5/5
GoogleI was well looked after by Tommy and the team at Anthony James. They were extremely professional throughout the sale process, keeping me up to date every step of the way. They were also very quick to deal with any problems that arose creating a stress free, smooth sale. Selling or buying a house can be a stressful process but Anthony James made it seem easy and stress free. I would highly recommend using this agency for your property needs.PositiveResponsiveness, Quality, Professionalism, Value
Alex Β· 13 June 2022
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5/5
GoogleFantastic Estate Agents, I would highly recommend to anyone looking to sell their property. This is the second time I've enlisted Anthony James - and they've gone above and beyond again to see my sale through in what has been a very difficult market. Rick, Kim and the team remained professional, personal and helpful at all times. Thank you Anthony James once again.
Reena Β· 24 November 2023
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5/5
GoogleHi, my experience with Anthony James Residential Agency was a very pleasant one. Janice Delaney and Tommy-Lee provided us with support throughout. We recommend this agency and thank the employees for all their efforts.
Elena Β· 15 March 2025
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1/5
GoogleVery bad experience and communication.
We've seen a property, we made a generous offer for a rental, and the agent Stephanie just disappeared on us. As we are relocating we had offered 12months advance. After few days I had to call them back and chase them via email, to than been told 4 days later that the landlord had accepted our offer.
In the main time another agency came along or another property and they really helped us to get a credit check done without having to pay the 12months advance. So we passed the check and when I told Anthony James agent our decision to for the other property she called me dishonest?
What kind of professionalism is this.
Giovanni Β· 18 July 2023
Agent replied Β· 12 June 2024
The landlord lives abroad and in a completely different time zone which means communication is more difficult than we would hope and this was shared with you. Also your offer had a number of requests which needed to be agreed with the landlord and quotes needed to be obtained. Once your offer was agreed, we sent you the paperwork to move forward straight away. This was 2 days ago and you replied to inform us you would sign and pay that deposit in the evening as you was out celebrating your new home. In the last 2 days we have had no communication from yourself to inform us that you had found another property. So, I am surprised to receive a bad review regarding communication, as communication is a two way street. However, I am glad to hear you have found another property and wish you all the best.
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5/5
GoogleFrom start to finish Anthony James estate agents have been amazing. Kim and Dave were fantastic and made our selling and purchasing journeys as straight forward and stress free as possible. We are very grateful for all the help and support and would highly reccomend them to everyone. Thank you again for being a big part of our journey to purchasing our dream home.
Rachel Β· 18 July 2023
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5/5
GoogleFantastic Estate Agents, I would highly recommend to anyone looking to sell their property. This is the second time I've enlisted Anthony James - and they've gone above and beyond again to see my sale through in what has been a very difficult market. Rick, Kim and the team remained professional, personal and helpful at all times. Thank you Anthony James once again.
Reena Β· 18 July 2023
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5/5
GoogleWe have just manged to buy our first house through them in this pandemic and glad to say I made the right decision to have chosen Anthony James! Whole team that were involved have been a great help throughout the process and big shoutout to Eamonn and Helen who have been very supportive all along. Even though the agent are mainly working from the seller side, they also made sure that our side is running smoothly as well so that the process goes as smoothly as possible. Definitely will be considering them for next purchase in the future. Wishing Anthony James team the very best and hope they keep up with their great work :)PositiveResponsiveness, Quality, Professionalism, Value
Smriti Β· 13 June 2021
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1/5
TrustpilotThe worst agent ever
The worst agent ever. Booked viewing appointment at a property in Ridgeway, Dartford last 2 weeks & on the viewing day they sent email ask me to call to confirm which normally agent has to do that. I called to confirm & say that little complain then the guy at office reply that's how they work & asked me rudely to cancel viewing or not. Of course we are forced to cancel with that RUDE attitude! Never go with this agent!
Phan Β· 30 January 2025
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5/5
GoogleFantastic agency who made what could have been a very stressful move very easy for me, Kim was incredible from day one! Had a mishap (not their error) and her calm and proactive aid throughout meant I didnβt get a chance to stress or worry before she had fixed it. If you want a friendly professional service this is the one!
Claire Β· 13 June 2023
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5/5
GoogleExcellent service and support in the process of selling my property. Great care was taken and strenuous efforts made to ensure completion went through speedily.
The video made of the property to promote sale was very well produced and professional.
Property was only on the market for a few days before offer made and accepted. Promotional skills outstanding.
Highly recommended agent.
Andy Β· 13 June 2023
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5/5
GoogleExcellent. Janice is amazing in prompt response and helping us to get the property on rent. Thanks whole team of Anthony James Estate
Jigonkumar Β· 16 April 2025
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5/5
GoogleWe had an amazing experience with Anthony James, they kept us up to date with everything happening with our sale and were a really honest company to deal with.
Tommy in particular was extremely helpful throughout, always prompt to reply and easily contactable. We would happily sell with Anthony James again
Jason Β· 29 October 2025
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5/5
GoogleThanks to Kim and the team at Anthony James Estate agents (welling) for helping us with the purchase of our 1st time buy. Some hiccups along the way but their communication was swift and problems resolved quick and efficiently. Also another thanks to James the Mortgage broker in branch, thanks for helping us find the best mortgage.
Sophie Β· 13 June 2023
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5/5
YellOutstanding service
"I recently bought a property through Anthony James Estate Agents and was extremely impressed by the agencyβs customer-focused service.The particular property I was buying came with a small plot of land with development potential so there could have been innumerable snags, pitfalls or headaches. Director, Eamonn Delaney, however, was always on hand with highly-informative and practical advice throughout the purchase.Indeed the whole team - always in a supportive and non-intrusive way - kept us very well informed at all stages. Being so well supported and informed the whole purchase proceeded seamlessly and speedily. With such a warm, friendly and efficient team under him Eamon was able to transform what can often be a highly stressful experience into a relaxed and straightforward process resulting in the successful completion of the purchase.I cannot recommend the Agency highly enough. Great job β¦!Grace S, property purchaser
GraceS-33 Β· 24 August 2017
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5/5
GoogleFantastic agency who made what could have been a very stressful move very easy for me, Kim was incredible from day one! Had a mishap (not their error) and her calm and proactive aid throughout meant I didnβt get a chance to stress or worry before she had fixed it. If you want a friendly professional service this is the one!
Claire Β· 24 August 2022
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1/5
TrustpilotI would strongly advise anyoneβ¦
The complaint is being considered, so I will publish the feedback later.
Aamir Β· 21 July 2026
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5/5
GoogleEveryone knows that selling your home isnβt easy but if you choose Kim from Anthony James you will be so relieved! From a free valuation to sold my property only in 2 weeks can you believe that! Kim is so amazing and definitely would recommend them to all my family and friends!!!
Cindy Β· 13 June 2023
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5/5
GoogleGreat customer service everyone was so helpful special thanks to Janice Delaney for keeping us updated also letting hub was great, easy to use can track your application whenever you want, nice way of doing reference check. Overall everything was smooth and nice without any difficulties thanks to the whole team!!!
Aldo Β· 13 June 2023
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5/5
GoogleWe have just completed the sale of our rental property, which was very competently handled by Anthony James.
David Dyer and Tommy Lee-Staples dealt with the viewings in a very professional manner, and after we had received an acceptable offer, Kim Beattie progressed it to completion with terrier-like tenacity.
A good team.
Ian Β· 16 July 2025
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5/5
GoogleHighly recommend Anthony James . Tommy is outstanding, professional and his customer service is excellent.
Adil Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for your kind words Adil and the gifts. Much appreciated. You was a pleasure to work with. Thank you for your business and working so hard to get the property ready for the new tenants.
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5/5
GoogleHAVE RECENTLY RENT A LOVELY 2 BED HOUSE FROM ANTHONY JAMES ESTATE AGENTS, THEY WERE POLITE AND FRIENDLY, WENT OUT OF THERE WAY TO HELP US WITH PAPERWORK AND GUIDE US EVERY STEP OF THE WAY TO RENT THIS PROPERTY, NOTHING WAS TOO MUCH, THE STAFF WERE THERE TO HELP BIG THANK YOU TO BRANDON WHO ANSWERED ALL OUR QUESTIONS, MANY THANKS AGAIN ON FINDING OUR NEW HOME, KNOWING THAT THEY ARE OUR MANAGING AGENTS TAKES A LOT OF PRESSURE OF THE DAY TO DAY RENTING, WOULD RECOMEND THESE GUYS 5 STAR, THERE TO HELP AND MANNERS GO A LONG WAY , THE PERFECT AGENT IN OUR BOOK, CHEERS GUYS
Chris Β· 13 April 2024
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5/5
GoogleVery fast and convinient service from Anthony James Estate Agents. I have been hunting for a new home for quite a while and they delivered way beyond my expectations! Special mention to Mr. Tommy-Lee Staples who was able to answer all my questions and assisted me throughout this process. I would definitely recommend them!
Rey Β· 10 November 2023
Agent replied Β· 9 November 2024
Thank you for your kinds words Rey. I would also like to thank you for providing your documents so quickly as this really helped us to get your referencing passed and to get you into the property you wanted. We wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.