Trusted Agent profile · Wednesbury
Verified
★★★★★
204 reviews across 4 platforms
4 Woden House, Wednesbury, WS10 7AG
Part of Belvoir, see every office.
Belvoir's office in Wednesbury, at 4 Woden House, is rated 4.3 out of 5 across 204 reviews on four platforms, including 173 Google reviews rated 4.4.
173
Reviews on Google
This office
1
Reviews on Yell
This office
1
Reviews on Direct reviews
This office
29
Reviews on allAgents
This office
Every review we hold for the Wednesbury office, from every platform, shown as written. First names only.
5/5
GoogleAttention to detail and support in guidance and communication was flawless Thank you
Hi Shuhan'ul, We are thrilled to hear that we were exceeding your expectations - if you need anything else, please don't hesitate to reach out!
5/5
GoogleI’ve been renting with Belvoir Wednesbury for a couple of years and couldn’t fault the service. Alex is always efficient and great whenever I have a question or need any information! Whenever I’ve had a flat inspection or even just spoken to him on the phone he’s always been very polite and helpful! Would definitely recommend Belvoir Wednesbury!
4/5
GoogleI currently rent with Belvoir, at the beginning it was a slow and tricky process to view the property as they are difficult to get in contact with but I got there eventually, since moving in, Alex has been super helpful with assisting me with everything and making sure everything is passed on to the landlord, excellent service :)
5/5
GoogleI have rented with Belvoir for 7 years and have recently purchased a property from Belvoir. I use the Wednesbury branch and the staff in there are great, very friendly. Throughout the purchase of our apartment we have dealt with Heidi and Liam who have been great, updating us along the way. I would like to thank you all.
5/5
GoogleAlex has been very proactive in ensuring a smooth transition over to Belvior, he has gone above and beyond and took away all of the burden that comes with letting out properties. Belvoir also arranged for any outstanding checks and tests to be done quickly and efficiently so that the property was tenanted as quickly as was possible.
3/5
GoogleFirst of all .we are the sellers and not the buyers and didn,t move address, so can you get your facts correct .The service was lacking
Hi Ashok, Thank you for your feedback, and apologies for the review request mix-up. We understand how challenging the sales process can be, especially with multiple owners and added factors like solar panels. We always aim to keep everyone updated and appreciate your comments, which help us continue improving our service. Thanks again, Liam
5/5
GoogleAs a landlord Belvoir have always provided an excellent, professional service - special thank you to Penny Watson. I am now selling my property through Belvoir who have taken the stress out of this process taking control and providing regular updates. Property has sold within weeks of going on the market. Would recommend all services 100%
5/5
GoogleWorked with Liam from Belvoir throug the entirety of selling our property. He was always very attentive when needing to speak to him about our concerns, needs and last minute issues. He was always proactive, cheerful and helped bring a sense of calmness to a very stressful period. Thank you Liam and thank you Belvoir!
5/5
GoogleAlex Round of Belvoir Wednesbury has been managing my Tenant for me. He has done a wonderful job. He has a warm and professional manner. He responds in a timely way and is thorough in his approach. I have enjoyed working with him and he is currently following through on rental deposit next steps.
5/5
GoogleFaultless from start to finish. The customer service was what set them apart from the rest. Spoke to a number of estate agents but they stood out by a mile. The process from listing to completing was so easy with Belvoir. Definitely recommend them.
Dear Adam, We're elated to receive your glowing feedback! Our team strives to provide standout customer service, and we're thrilled to have made your experience seamless. Thank you for your high recommendation, it truly means the world to us. We look forward to assisting you again in the future! Warm regards, The Belvoir Team
5/5
GoogleLiam and all the team at Belvoir have been excellent. Communication impeccable would highly recommend to anyone who is looking for a house or selling.
1/5
GoogleNot worth speaking too, EDIT: Not left in error and this is exactly the reason I left the review because even though I have had a viewing of a property and rang for updates on numerous occasions as well as showed interest in another property which I was told I would get a viewing and would be called back but even after calling 3 times and each being told you would call me I still have not heard from you!!!
Dear Anthony, Thank you for your review apologies you are not 100% Content with our services, i have tried locating your details on our system but could not find you registered or any records of you being a client. Have you possibly left the review in error ? Please feel free to contact myself to discuss your concerns i will be happy to help on any queries. Best Regards Robert Beech Lettings Manager 0121 274 3601
5/5
GoogleBought my new house through Belvoir recently. A smooth professional process from start to finish.
Hi Nick, Super glad to hear that everything went smoothly for you - with the complexities of a sale, it can always be daunting, but I'm pleased we were able to make it through so easily. We hope you're settling into your new home well and hope you enjoy many a Merry Christmas and New Years there! If there's anything else you need, please get in touch. Liam @ Belvoir
1/5
allAgentsNothing but awful
Nothing but awful management! I asked for my windows to be repaired after 3 years of suffering with freezing temperatures and when they finally sent someone out (Yes it literally took them three years) they gave me a section 21 as they convinced the Landlord it was easier to turf me out than to actually fix the windows after they finally did an assessment. When questioned about the section 21, they said that it was Belvoir have put up a 'to let' sign. So they obviously lied. The property was absolutely disgusting when I moved in, it hadn't been cleaned and had only been painted. The front door was hanging off, the floor was poorly tiled so kept sticking to mine and my cats feet. Infested with flour beetles and silverfish. Was consistently gaslit by Penny and Alex claiming it was all the Landlord, when in reality it was Belvoir sending out the cheapest cowboys. I had their section 21 assessed by Citizens Advice and found it wasn't actually a legal one due to a number of missing documents they never legally supplied to me and that if taken to court it would be thrown out but I have opted to move due to how much I hate this property and it's 'Management'. Quick to take your money and demand rent increases, but will never help you or do the repairs needed. AVOID AVOID. Unprofessional. The worst agents I have ever dealt with.
1/5
allAgents"Nothing but awful..."
Nothing but awful management! I asked for my windows to be repaired after 3 years of suffering with freezing temperatures and when they finally sent someone out (Yes it literally took them three years) they gave me a section 21 as they convinced the Landlord it was easier to turf me out than to actually fix the windows after they finally did an assessment. When questioned about the section 21, they said that it was Belvoir have put up a 'to let' sign. So they obviously lied. The property was absolutely disgusting when I moved in, it hadn't been cleaned and had only been painted. The front door was hanging off, the floor was poorly tiled so kept sticking to mine and my cats feet. Infested with flour beetles and silverfish. Was consistently gaslit by Penny and Alex claiming it was all the Landlord, when in reality it was Belvoir sending out the cheapest cowboys. I had their section 21 assessed by Citizens Advice and found it wasn't actually a legal one due to a number of missing documents they never legally supplied to me and that if taken to court it would be thrown out but I have opted to move due to how much I hate this property and it's 'Management'. Quick to take your money and demand rent increases, but will never help you or do the repairs needed. AVOID AVOID. Unprofessional. The worst agents I have ever dealt with.
5/5
GoogleI am extremely happy with the service received from Belvoir in general. Not to mention Michael warke who is Head of Property Management, I have found Michael to be very polite and courteous. He has always gone that one step further to explain any queries I have had. He responds with prompt replies to emails even when he is out of the office. Keep up the good work!PositiveResponsiveness, Professionalism
5/5
GoogleThe team at Belvoir were friendly and extremely helpful throughout the entire process. Liam and Heidi were always a phone call away to give advice and updates! Brilliant team, thank you!!
5/5
GoogleI am so impressed with the help that Alex Round has given me with managing my property over the last few months. He has always done exactly what he said he would do. I would really recommend Alex to anyone needing the services of an estate agent.
5/5
GoogleThank you to the Belvoir team for the help and support in the selling of our property in Wednesbury. Especially Heidi who Kept us up to date with weekly calls and always responded to any queries promptly and professionally. S Jones
5/5
GoogleBeen with Belvoir for number of years now as a landlord can say they do fantastic job looking after me and my tenants very professional and polite. A special mention to Alex Round and Robert in lettings department keep up the good work 👍🏽 …
5/5
GoogleAs a landlord I must admit I have thoroughly enjoyed the service Alex Round has provided me, always attentive when you need him and no job is too big for him, highly recommend the state agent. Thank you to Alex and the team. Abdul.
5/5
GoogleAs a landlord I recently had problems with a bathroom at my property and asked Belvoir for help. Alex Round took on the case and dealt with it all very professionally and promptly keeping me and tenants informed all the way. Thanks Alex
5/5
GoogleA family member purchased a property through Belvoir and the service would not be any better! Liam ensured we was kept informed in every step and received updates when needed. Even took the time out to do a courtesy call a few weeks after the sale had gone through. Excellent service and would highly recommend.
4/5
GoogleJust like to thank Alex Round ,over the last few months he has been absolute gem helping me get through bit of a torrid time. His help has been tremendous .I would put Alex down as a great asset to Belvoir.
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