Every review we hold for the Wednesbury office, from every platform, shown as written. First names only.
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5/5
GoogleFound a perfect flat with Belvoir. I'm not tech savvy so I kept coming into branch and Liam and Tammy were so helpful and I couldn't thank them enough
Jay Β· 23 March 2025
Agent replied Β· 28 May 2025
Dear Jay, Thank you for your glowing review! We're thrilled to hear that you found the perfect flat with us. It was our pleasure to assist you in-branch; Liam and Tammy are delighted to have been of help. We're always here to support our clients, tech-savvy or not. Don't hesitate to reach out if you need anything further.
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5/5
GoogleBelvoir have been brilliant from start to finish, and Chloe in particular has been amazing.
Itβs been a long process, but absolutely no fault of theirs. Chloe has stayed helpful, responsive, and on it the whole way through. Nothing ever felt like too much trouble, and I always felt kept in the loop.
After using other agents, the difference was night and day. Belvoir managed to get buyers lined up really quickly, and handled everything in a calm, professional way.
If youβre selling and want someone who actually follows things through, ask for Chloe. Couldnβt fault her.
Connor Β· 15 January 2026
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5/5
GoogleI would like to go on record giving my thanks to Alex and all of the team at Belvoir in Wednesbury. I was looking for a rental property and the service and professionalism that shown me was exceptional. The ease at which I found and acquired a property is a testament to their service. Although I only intended to be there for a year I enjoyed 18 months of quality service and communication throught my stay. When I recently left the property the checking out process was a again easy and thoroughly stress free. I would recommend Alex and the team in Wednesbury to anyone. Many thanks again for all your help.
Gary Β· 2 June 2024
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5/5
GoogleBelvoir have been a huge help to me over the years. Rented with them now for over 12 years and as a long standing tenant in 3 different properties with Belvoir, I have nothing but good words to say about them as a team, 2 people stand out in particular; Robert Beech and Alex Round.
They have helped me so much over the years, when landlords have withdrawn or I've needed a new place, they've done all they can to provide me with somewhere new to rent as quickly as possible.
They go out of their way to help all they can. Alex replies to my emails as quickly as possible, always tries his best to resolve any issues and pushes for the repairs and follows up with a call to ensure that the work needed has been carried out. A friendly, polite, professional and genuine guy.
Thanks Belvior, heres to many more years as a customer of yours.
Sarah Β· 5 April 2024
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5/5
GoogleWe have dealt with a few estate agents over the years and we have to say belvoir is by far one of the best we have dealt with the transaction when we moved into our property was so seemless and no trouble at all. Alex Round is one of the best property managers we've ever had any time we've had an issue it has been resolved very quickly and it seems like nothing is too much trouble for him. Overall if we was to move we would definitely be using these guys again. Thank you Alex you have been great π.
Ryan Β· 29 March 2024
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5/5
GoogleNothing is to much trouble for these guys especially when it gets to solicitors stage Liam and Tammy have been exceptional yes a long hard up hill battle , but always been there ready to help, big big thankyou would highly recommend ....
Lynne Β· 19 September 2026
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3/5
GoogleI have just had a phone call from Robert to inform me that this should be a branch reveiw rather than a belvoir reveiw. Branch was OK, other than telling us we couldn't move in until a certain date (due to electric work being done) and when I rang to chase it up I was informed the landlord wanted people in sooner rather than later (I hadn't been told the electricity had been sorted) also I was told I had to give one month's notice to end the tenency, when in fact it worked out to 2 months, so we had to find another months rent.
I still wouldn't use belvoir to rent a property again. Customer service wasn't the best overall, and lots of fees to start and end the tenancy.
Stace Β· 2 January 2020
Agent replied Β· 31 December 2024
Hi Stace, we regret to hear that you are displeased with your experience with us.
We'd like the opportunity to discuss this with you. Please reach out to us at 0121 506 7670 at your earliest convenience to discuss how we can turn your experience into a positive one.
Thank you.
Michael
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5/5
GoogleExceptional Service from Alex at Belvoir!!!
I recently had the pleasure of working with Alex from Belvoir, and I cannot express my gratitude enough for the outstanding service I received. I reached out to Belvoir with a pressing issue, and Alex's unwavering commitment to resolving it promptly left a lasting impression on me.
From the very beginning, Alex demonstrated a remarkable dedication to addressing my concern. His professionalism and willingness to go above and beyond were truly commendable. I was impressed by his thoroughness and attention to detail, ensuring that every aspect of the problem was thoroughly examined and addressed.
What sets Alex apart is his exceptional commitment to customer satisfaction. He pursued the matter tirelessly, leaving no stone unturned until a solution was found. I could tell that he genuinely cared about resolving my issue, and that level of dedication is something you don't come across every day.
Thanks to Alex's expertise and relentless efforts, my problem was resolved promptly and efficiently. I couldn't be happier with the service I received, and I want to take this opportunity to express my sincere appreciation for his exceptional work.
Thank you once again, Alex, for your outstanding commitment to your customers. You truly made a difference, and I am grateful for your exceptional service.
Henri Β· 1 January 2024
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5/5
GoogleOur experience of using Belvoir as our chosen Estate Agent to handle the sale of our property in West Bromwich proved to be one of the best decisions we made. From the moment one of their Property Valuer,s Nathan walked through the door we felt assured that the Sale was in good hands.The whole team at Belvoir dealt with every step and kept us fully informed throughout . They handled all the viewings for us, did all the checks on prospective buyers.kept us fully informed of all interest, and in the end even managed to get us over the asking price. The team At Belvoir clearly work together to make the whole process as stress free as possible for their clients. We really cannot praise them enough β¦..Excellent
James Β· 1 January 2024
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5/5
GoogleI was with another agent before and struggled with their performance. I thought I would just call round to the Belviour's office in Wednesbury where I met Alex Round who was a bright and professional individual and filled me with confidence immediately. His performance with my property was excellent, within a few days it was up for let and fews days later we had a good tenant in place. The same service has continued during the tenancy. I find Alex and the team at Belovoir to be very attentive and professional throughout.
Tajinder Β· 1 January 2024
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5/5
GoogleLiam was very helpful with assisting me with my questions I had regarding a property. I would recommend them for the best customer service & experience.
Eldis Β· 4 January 2025
Agent replied Β· 20 July 2025
Dear Eldis,Thank you so much for your kind words and five-star review! We're delighted to hear that Liam provided you with helpful assistance and an excellent customer service experience. Your recommendation means the world to us. We look forward to serving you again in the future!Best regards, Thank you. Michael
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1/5
GoogleCanβt rate zero stars otherwise I would, had a viewing at Powell Street. No agent arrived, no one opened the door called the agency to hear itβs been cancelled. I was the one to inform the other 4 families also present. Was waiting for 30 minutes before I called them, absolute joke! Glad I didnβt do business with them.
Jai Β· 7 July 2025
Agent replied Β· 15 July 2025
Hi Jai,
This viewing was booked and confirmed directly with the occupants to attend. Sadly, although attempts were made to call them when you had called in, we received no response.
It is an unfortunate circumstance, but we do everything we can to confirm viewings. We will reach out once again to you to reschedule your viewing.
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5/5
Googlevery patient, very helpful, nothing was toomuch trouble, my first time selling, thanks belvoir Wednesbury.
Anthony Β· 3 May 2025
Agent replied Β· 28 May 2025
Dear Anthony, Thank you so much for your wonderful review! We are thrilled to have provided you with the support needed for your first sale. Your positive experience with Belvoir Wednesbury is our top priority. If you require assistance in the future, please don't hesitate to reach out. Warm regards, The Belvoir Wednesbury Team
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1/5
GoogleNothing but awful management! I asked for my windows to be repaired after 3 years of suffering with freezing temperatures and when they finally sent someone out (Yes it literally took them three years) they gave me a section 21 as they convinced the Landlord it was easier to turf me out than to actually fix the windows after they finally did an assessment.
When questioned about the section 21, they said that it was the landlord wanting the place empty. Belvoir have now actually put up a 'to let' sign. So they obviously lied.
The property was absolutely disgusting when I moved in, it hadn't been cleaned and had only been painted. The front door was hanging off, the floor was poorly tiled so kept sticking to mine and my cats feet.
Infested with flour beetles and silverfish. Was consistently gaslit by Penny and Alex claiming it was all the Landlord, when in reality it was Belvoir sending out the cheapest cowboys.
I had their section 21 assessed by Citizens Advice and found it wasn't actually a legal one due to a number of missing documents they never legally supplied to me and that if taken to court it would be thrown out but I have opted to move due to how much I hate this property and it's 'Management'.
Quick to take your money and demand rent increases, but will never help you or do the repairs needed. AVOID AVOID. Unprofessional. The worst agents I have ever dealt with.
(As you can see from the photos, these are an example of some of the shoddy conditions they said the flat was perfectly fine to let for. Please take note of the front door that had a gaping whole in it and their cowboy builder filled it with expanding foam, the door barely locked and I had to get the council out to force Belvoir to fix it due to it not meeting safety regulations.)
Charlotte Β· 10 October 2025
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5/5
GoogleI highly recommend Belvoir estate agent as a real estate agent. Their dedication, expertise, and friendly approach not only made my home-buying experience smooth and efficient, but also enjoyable. The Belvoir estate agent was professional, efficient, honest and straight-talking. I never thought this day would come - I am writing a thank you letter to the Belvoir estate agent! It has been a pleasure to have you as our agent, and we would not hesitate to recommend you to others; Belvoir's estate agent is the best! They are knowledgeable and a great realtor to work with. I will refer my friends and families to Belvoir estate agents again and again.
I truly appreciate the Belvoir estate agent's thoughtfulness and generosity. It's been a pleasure working with you, and Β I'm thrilled that our real estate journey together has resulted in success. I look forward to the opportunity to work with you again in the future.
Simpson Β· 10 October 2025
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4/5
GoogleLiam has been so friendly and helpful during the latter stages of our house buying process. It really has made what is a stressful experience a little bit lighter! Thank you Liam and the rest of the team at Wednesbury
Grace Β· 1 July 2025
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5/5
GoogleI used Belvoir to sell my house. Originally Connells had my contract but I switched to Belvoir and im glad I did. Tammy and heidi were amazing. Im a naturally anxious person and they eased the process for me. 5 stars and more! Thank you Belvoir!
Shamima Β· 30 September 2025
Agent replied Β· 30 September 2025
Hi Mrs Begum,
Your words mean a lot to us - being a family-run business means we always try to differentiate ourselves from your typical estate agent, and I'm glad that we've been successful in being a part of your journey.
If you, family or friends need anything else from us, please don't hesitate to reach out.
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5/5
GoogleHello,
I am happy to share my positive experience with the Belvoir agency, during the purchase of a home. throughout the purchase period, they showed their professionalism and punctuality when different situations appear and they had to respond. There was a very good communication between me and them showing a total interest in helping me. in this way I want to thank them and congratulate them for their professionalism.
Thank you guys π
Ionut Β· 1 January 2024
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5/5
GoogleAs a landlord, I've had the pleasure of working with Alex Round as my meeting agent, and I must say that my experience has been nothing short of exceptional. Alex's professionalism, efficiency, and attention to detail have made a significant positive impact on my rental property management.
I wholeheartedly recommend Alex as a meeting agent for any landlord seeking a reliable and efficient partner in property management.
Best Regards
Puneet Sharma
Pooja Β· 1 January 2024
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5/5
GoogleFriendly and helpful team.
Thank you Liam Hack for all help and support during the buying process. It is a pleasure to deal with such an amazing and friendly person.
My appreciation for going above and beyond doing your job, giving useful advices and having loads of good contacts.
Also, Heidi and Jack were happy to help anytime I asked for help.
Thank you guys for your amazing job!
Natalia Β· 1 January 2024
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5/5
GoogleI would just like to say a massive thank you to Nathan Lofthouse, & his colleagues at Belvoir for helping with the sale of our property. After having no luck with another agent we tried Belvoir and our house was sold in a few days. Nathan also advised us with the purchase of our new home. I would definitely recommend them.
Dawn Β· 4 June 2024
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5/5
GoogleI currently rent from Belvoir and have been dealing with Alex, the property manager @ the Wednesbury office for a few years now. When of late I had a few things go wrong at the property, the boiler etc, he acted on it fast to get me back up and running. After checked in to make sure all was gone ok. So no issues!
Pamela Β· 5 April 2024
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5/5
GoogleSold my apartment using this agency. It was a long slog taking over a year as the market is difficult for apartments in Oldbury town centre, however the staff at Belvoir endeavoured, advised me on what improvements I needed to make and found a purchaser with a reasonable offer. Big thank you to Katie Frost & Heidi Warke throughout the process. The sale is now completed and I can breathe easy. Finally Belvoir's fees are reasonable so I would highly recommend them to all vendors.. well done!
Parvez Β· 1 January 2023
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5/5
GoogleHad a wonderful interaction with Liam. Hes knowledgeable, easy going and handled everything very professionally. Thank you for your assistance 5*
Frankie Β· 26 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.