Trusted Agent profile Β· Wednesbury

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Belvoir Wednesbury reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

204 reviews across 4 platforms

4 Woden House, Wednesbury, WS10 7AG

Part of Belvoir, see every office.

Belvoir's office in Wednesbury, at 4 Woden House, is rated 4.3 out of 5 across 204 reviews on four platforms, including 173 Google reviews rated 4.4.

Google logo

4.4 / 5

173

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

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29

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wednesbury office, from every platform, shown as written. First names only.

5/5

Google

We have had a fantastic experience dealing with Alex Round at Belvoir Wednesbury, he helped us out with any problems that arose in a very professional manner

Susan Β· 1 January 2024

5/5

Google

Thanks Alex for all your help, advice, and for organising and managing my account throughout this year. Hope you have a great Christmas and New year!

D Β· 1 January 2024

5/5

Google

Alex Round has been an outstanding letting agent for my rental property. His professionalism and attention to detail have made rental process incredibly smooth. Highly recommended!

Puneet Β· 1 January 2024

5/5

Google

A massive thank you to Alex round he has been amazing helping us sort our problems with our rented property very professional and very helpful

Brendon Β· 1 January 2024

4/5

Google

Alex is always helpful and quick at responding to any queries/ repairs raised and following them up with the landlord. A credit to the team.

Nathan Β· 1 January 2024

5/5

Google

I had an outstanding experience with Belvoir! From the moment I put an offer in, they were incredibly responsive, attentive, and professional. They answered all the questions I had (and there were a lot of them). A special thanks in particular to Liam and Heidi who were helpful and reassuring when there were delays with solicitors. Love my new house!

Alissa Β· 30 August 2024

5/5

Google

Liam really supported me through the whole process, thank you Liam great communication πŸ‘ …

Jill Β· 4 July 2024

5/5

Google

Belvoir! - and Alex specifically - have been managing my property for around 18 months. Everything has been handled quickly, efficiently, and professionally.

Luke Β· 1 January 2024

1/5

allAgents

Nothing but awful

Nothing but awful management! I asked for my windows to be repaired after 3 years of suffering with freezing temperatures and when they finally sent someone out (Yes it literally took them three years) they gave me a section 21 as they convinced the Landlord it was easier to turf me out than to

Charlotte Β· 28 October 2024

5/5

Google

I must say everyone in the team are amazing and doing a great job, a special thank you to Penny and Trish who has always been great and always ready to help when needed. Keep up the great work guys!PositiveResponsiveness, Quality, Professionalism, Value

Abdul Β· 1 January 2022

1/5

Google

Utter time wasters, booked a property viewing which was cancelled 30 mins prior to the appointment. Rearranged for another day only to call up on the day & the agent had absolutely no knowledge of said appointment. They lack common courtesy to call clients to confirm anything, I've had to chase them all the way. Avoid costly mistakes with these bunch of clowns

Selina Β· 1 January 2021

Agent replied Β· 31 December 2024

Selina, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 0121 506 7670. We look forward to hearing from you.

5/5

Google

Whether I'm as rich as Tony Stark, or travelling the universe like Thor ⚑️there is only 1 person I would want on my team to manage my properties and that is Alex Round!! Efficiency, professionalism, kindness and truth all part of his daily approach to his tenants. That ladies and gentlemen is What Hero's Do! Thanks again Alex for all your support and efforts.

Mikey Β· 5 February 2024

5/5

Google

Fantastic service from all at Belvoir! They were great from start to finish. They always kept me informed and up to date with any progress and they were always there to answer any questions I had. Would highly recommend them to anyone thinking of selling a property. Thank you all so much.

Jenny Β· 28 August 2024

5/5

Google

Robert beech has been a πŸ’Ž. Best customer service I have received from a estate agency so far. Thank you

Hafizur Β· 2 October 2025

5/5

allAgents

"Fantastic we received keys to ..."

Fantastic we received keys to our new home from Belvoir wednesbury. We had Virtual tour on the home and moved in two weeks later. We dealt with Jack Cromar and Robert Beech at the office and could not fault their service

Yana Β· 26 February 2021

5/5

allAgents

Fantastic we received keys to

Fantastic we received keys to our new home from Belvoir wednesbury. We had Virtual tour on the home and moved in two weeks later. We dealt with Jack Cromar and Robert Beech at the office and could not fault their service

Yana Β· 26 February 2021

5/5

Google

Great team, helped me a lot with the sale of my home.

Kelly Β· 5 December 2024

Agent replied Β· 10 October 2026

Dear Kelly,We're thrilled to hear that you had a positive experience with our team during your home sale. Thank you for placing your trust in us and for taking the time to share your appreciation. Your satisfaction is our top priority, and we look forward to assisting you with any future property needs.Thank You Michael

1/5

Google

Nothing but awful management! I asked for my windows to be repaired after 3 years of suffering with freezing temperatures and when they finally sent someone out (Yes it literally took them three years) they gave me a section 21 as they … More

Charlotte Β· 30 November 2024

5/5

Google

Alex is very polite and professional whilst also maintaining a friendly and personal approach.

Paul Β· 1 January 2024

5/5

Google

Very approachable and efficient staff. I was kept informed and updated on a regular basis . All round excellent service at every step of the way

Karen Β· 30 June 2025

5/5

Google

I honestly cannot fault these guys. They have gone above & beyond for us every chance they got. It’s been a terbutaline journey & they’ve been supportive, reassuring, honest, just amazing professionals as well as down to earth people. If you live in this area & you’re selling your house, it’s the right choice to pick this estate agent.

Amy Β· 2 January 2020

Agent replied Β· 31 December 2024

Thank you Amy, we really appreciate your feedback.

1/5

allAgents

Do not even consider renting

Absolutely horrific. They do not care about their tenants all they care about is money. I had a virtual viewing (Note to self - never ever do this) due to Covid. They never showed any of the issues on the video they sent - hole in front door - kicked in previously and held together with masking tape, the toilet not fixed to the floor so it moves when you sit on it, no battery in smoke alarm yet they claim it was tested, bare bulb in bathroom, no lid on a medieval water tank causing water to drip down the walls when it is used never mind the cost of trying to heat the water!!! On the day I received the inventory I queried some of the things on it especially the door and the 'delightful' maintenance woman said "that's how it is" and "the landlord isn't happy with my raising issues so early in the tenancy" I HADN'T EVEN HAD THE KEYS AND SHE WAS THREATENING ME WITH EVICTION. Within 15 minutes of entering the property I knew i'd made a huge mistake, the walls were wet with damp - 4 months on I now have mold all over the bathroom, towels are permanently damp, it is impossible to dry washing in the property, even the toilet rolls have to be kept out of the bathroom as they are soaked within hours. When the water heater is on it is like living in a rain-forest and i'm sure having water running down the wall into the electric sockets is a bit of an issue too. There are so many issues that have been emailed numerous times and all Penny Watson does is threaten me with eviction for complaining. I wasn't even provided with an EICR certificate (required by law) until November after numerous requests. This was only discovered after the cooker blew the electrics and when the guy came to look his words were "don't use anything in this kitchen until the wiring is checked - I wouldn't touch this with a barge pole" The young woman is not capable of doing the job that she holds. She does not understand the most basic of concepts. When they fitted the shower (over 4 months after they said it would be fitted, I asked if they were fitting a screen or rail. Penny Watson said neither and when I queried this and asked how they would like me to stop the water going onto the floor she told me i'd said I was buying a curtain - you would not believe how many times I had to explain to her that a curtain does not float in mid air. I eventually gave up and instead sent pictures of water all over the floor with a disclaimer for any damage and assurances of legal action if I slipped due to their negligence. Amazingly within a week I had a shower rail. I genuinely do not know whether it is stupidity or lack of training within Belvoir, or an incredibly dodgy landlord. I fully expect that they are going to serve a section 21 at the end of my six month agreement in February (I WILL TAKE THEM FOR REVENGE EVICTION IF THEY TRY!) as they have absolutely no intention of fixing anything and all they will do is get another unsuspecting tenant in (probably at a higher rent)and this will happen over and over again. I have now been in hospital 3 times for a nebuliser due to the effects of condensation and mold on my asthma. Luckily I have insisted on all communication being in writing to ensure I have all the evidence I need when it comes to court. I am currently waiting for the council to reopen the case as they closed it instead of putting it on hold whilst i was in hospital for an operation. DO NOT USE THIS COMPANY EDIT: MR WARKE IS NOW TRYING TO BLAME ME FOR NOT GRANTING ACCESS AFTER I HAD ALREADY CANCELLED MY BACK OPERATION ONCE AND HE CLEARLY THINKS I SHOULD HAVE CANCELLED IT A SECOND TIME. THIS COMPANY BULLIES, THREATENS AND HARASSES TENANTS SO THEY ARE MADE SO ILL THAT THEY HAVE NO CHOICE BUT TO LEAVE.

Clare Β· 15 January 2022

5/5

Google

My experience with Belvoir has been a good one. I have let my property through them for a number of years. I have found the service to be responsive and helpful. I have also more recently use the sales department and finally managed to complete on my property. Again my experience has been a positive one dealing with Heidi, Katie and Emily. They have been great at keeping me up to date with progress or lack of it as times!! Whilst the whole process has been very frustrating with the length of time taken the girls have pushed and done everything within their power to keep things moving. Thanks ladies, job well done xPositiveResponsiveness, Quality, Professionalism

Laura Β· 1 January 2022

5/5

Google

I am very happy to recommend Belvoir and their sales service team. Heidi was exceptional with her regular updates and knowledge and the experience was flawless. Thank you BelvoirPositiveResponsiveness, Professionalism

Linda Β· 1 January 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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