Cubitt & West Uckfield reviews in Wealden

★★★★★ 5/5

Trustpilot

Great service, great team

From the moment we met zoey we knew it was only cubitt and west for us! She was engaging and it felt a less business like approach which we preferred, also straight talking with little fluff - a great quality as robotic and passionless approaches put us off other agents. Julie Bramble was fantastic in her role pushing things along meaning we didnt have to and her responses were quick - she particularly excelled when she looked into a request I put in and also getting a tricky exchange/completion over the line - very professional, courteous and for me should be employee of the month. Other interactions with the team including samara were great and I would recommend anyone to use this branch.

Mike · 5 October 2026

★★★★★ 5/5

Trustpilot

I can’t recommend Cubitt & West highly…

I can’t recommend Cubitt & West highly enough for the excellent service and support I received throughout the sale of my house. My initial correspondence was with Zoey, who was incredibly supportive, friendly and informative from the very beginning. She was always happy to answer my questions and made me feel reassured and well looked after, which made the whole process much less daunting. I was then fortunate to have Julie supporting me with the sale. Julie was fantastic throughout, professional, approachable, knowledgeable and always there when I needed help or advice. She kept me informed at every stage, communicated clearly and went above and beyond to make sure everything progressed as smoothly as possible. Selling a house can be a stressful experience, but having such caring and dedicated people supporting me made a huge difference. I genuinely felt that both Zoey and Julie cared about achieving the best possible outcome for me, rather than simply seeing it as another sale. A huge thank you to Zoey and Julie for all your hard work, patience and support. You were both a pleasure to deal with, and I would have absolutely no hesitation in recommending Cubitt & West to anyone looking to sell their home.

Claire · 5 October 2026

★★★★★ 5/5

Trustpilot

I wanted to specifically recognise…

I wanted to specifically recognise Thomas Goodchild for the support he has given me throughout what has unfortunately been a very difficult tenancy experience. I first dealt with Thomas shortly after my tenancy began, when an arrangement I had agreed prior to signing had not been properly communicated internally. Thomas took the time to understand what had happened, reviewed the correspondence I provided and resolved the issue for me fairly and with genuine understanding. When more serious issues arose with the tenancy and I was struggling to get a response, I reached out to Thomas again. Although the matter was not directly his responsibility, he helped me escalate it to the appropriate people, which ultimately resulted in me getting the response I needed. Most recently, Thomas has supported me through the checkout process. Once again, he has been responsive, kind, clear and genuinely helpful, making sure everything was properly documented and explaining what was needed from me. What stands out is that this wasn't a one-off interaction. Every time I dealt with Thomas, he showed the same professionalism, empathy and willingness to help. During an experience that has been incredibly stressful both personally and financially, being treated with basic human kindness genuinely meant a lot. Thomas is a real credit to the team and I wanted to make sure his individual service was recognised. Thank you, Thomas.

Olly · 21 September 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Cubitt & West. The process was handled professionally and efficiently, and communication was clear throughout. In particular, Thomas Goodchild was extremely helpful, responsive and professional. He was quick to answer questions, kept me updated and was always happy to help resolve any issues along the way. It made the overall process much easier and gave me confidence that everything was being dealt with properly. I would happily recommend both Thomas and Cubitt & West to other landlords.

Kamel · 14 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service!

We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic. She was professional, friendly, patient and incredibly supportive throughout what could have been a very stressful process. Her communication was excellent, she always kept us updated and she went above and beyond to help keep everything moving forward. Esme genuinely cared about helping us get into our new home and was always there whenever we had questions or needed reassurance. Her professionalism and personal approach made such a difference to us. We are so grateful to Esme and the whole team for all their hard work and support. We would highly recommend them to anyone looking to buy a new home. Thank you so much, Esme!

Natalie · 9 September 2026

★★★★★ 5/5

Trustpilot

Amazing Letting Agents

I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free! I had my viewing and, incredibly, moved into my new home within just one week! Emily was always there to answer my questions and kept everything moving smoothly. I’m really grateful for all her help and support in finding my new home. I would highly recommend Emily to anyone looking for a letting agent, truly excellent service! 🏡✨

Luna · 4 September 2026

★★★★★ 5/5

Trustpilot

My journey with Cubitt & West…

My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!

Melania · 24 August 2026

★★★★★ 5/5

Trustpilot

Lost engagement ring !

Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!

PEDRINA · 21 August 2026

★★★★★ 5/5

Trustpilot

Thomas Godchild is exceptionally…

Thomas Godchild is exceptionally helpful, extremely knowledgeable and understanding, he was always follows up on any actions that are borne out of our discussions, and this has helped immensely. I am perhaps not the most easygoing of landlords, however, since Thomas has become my single point of contact my experience using the help centre has been elevated significantly. He always follows up and gets things done, more people like Thomas please.

Jo · 7 October 2026

★★★★★ 5/5

Google

Dan and his team are all excellent! Richard, prior to Dan’s arrival, set things up ready for when we sold and this is now paying dividends. Dan, since arriving has been very proactive and realistic about managing our expectations and we agreed a strategy that has led to our sale. Jemma, Kelly and before her Rose, have all been extremely helpful in arranging the marketing and attending the viewings for us. They are all very good “front of house” people with a lovely attitude being helpful and constructive with our viewings. Overall, an excellent team who persevered in getting over the line with our property sale. Many thanks to one and all. Sally and Gary

Gary · 10 July 2026

★★★★★ 5/5

Trustpilot

Cubitt were great from start to finish

Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.

Colin · 25 August 2026

★★★★★ 5/5

Trustpilot

Viewings with Lucia

Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.

Andreea · 29 August 2026

★★★★★ 5/5

Google

I recently came into the cubitt and west office in Uckfield and had a incredibly friendly chat with all the staff there Kelly, Dan, Jemma and Julie were all chipping in filling me with great information about the town and different properties it had to offer, once I’m ready I’ll definitely go back to see them all

Charlotte · 10 September 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Julie…

We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.

Brooke · 25 August 2026

★★★★★ 5/5

Trustpilot

Thanks Cubitt & West

Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!

Owen · 4 September 2026

★★★★★ 5/5

Trustpilot

From start to finish Cubitt and West…

From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .

Beverley · 20 August 2026

★★★★★ 5/5

Trustpilot

Agreement signing went so smooth all…

Agreement signing went so smooth all because of the branch team especially Emily who guided throughout which was highly appreciated and this was my first time signing with cubit and west I am feeling very satisfied about the process.

Abinath · 3 October 2026

★★★★★ 5/5

Google

We have just purchased a property through cubit and west and they have been faultless, Jemma was kind, professional and flexible making all our contact with them easy, Lisa the sales progressor was a thorough communicator and did all we needed her to do. Thank you.

Josie · 10 August 2026

★★★★★ 5/5

Trustpilot

Smooth process

The transition from old tenant to new tenant was very smooth with fortunately a very short vacant period. Emily kept me informed at all times and responded quickly when I asked a question. Excellent services from her

Belinda · 30 September 2026

★★★★★ 5/5

Trustpilot

Julie was just incredible from the get go…

Julie was just incredible from the get go and was so patient in walking us through the entire process - even with my sometimes asinine, unfiltered questions. I would highly recommend this company !

Pamodzi · 8 October 2026

★★★★★ 5/5

Google

It is understood that selling your home is a stressful experience, so having a team who support you through the process can help greatly. However, it is not just about selling the house, that is obviously in your estate agent’s best interest, it is the incidental details: how quickly they respond to your questions, how empathetic are they to your concerns and requirements and how willing are they to assist you with matters that are beyond their remit? Richard and his team, Cubitt & West, Uckfield, have ticked all of those boxes and more. A delightful, efficient and supportive team that I have no hesitation in recommending. My thanks to them: December 2024

René · 10 October 2025

★★★★★ 5/5

Google

My partner and I recently popped into the Uckfield office and were so very impressed with how knowledgeable, friendly and helpful all the staff were. Thank you Dan, Jemma, Kelly and Julie for your time and advice

Nikoleta · 10 September 2026

★★★★★ 5/5

Google

My partner and I recently viewed a few properties through Cubitt and West, both Jemma and Kelly were a breath of fresh air, they knew the houses well and were both super helpful and professional throughout.

Alex · 10 September 2026

★★★★★ 5/5

Trustpilot

The team was super helpful and made the…

The team was super helpful and made the whole process easy and smooth. We’re really happy with our new place. Highly recommend! Thanks to Holly and her team.

Milana · 27 September 2026