Strutt & Parker Haslemere reviews in Waverley

★★★★★ 1/5

Trustpilot

Not responding since we left the flat. Not returning the deposit

After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.

Julien · 3 August 2022

★★★★★ 5/5

Google

Jen and the Team made our purchase as stress free as possible from start to finish. We have found other agents lack 'follow up and follow through', but everyone we dealt with at Strutt & Parker was proactive without being pushy. Thank you

David · 17 December 2024

★★★★★ 5/5

Google

As a buyer of a property through Strutt and Parker in Haslemere I found them very helpful, and good with communication at the relevant moments.

Julia · 15 July 2025

★★★★★ 1/5

Google

Your are advertising a property in Plaistow, which you are saying is grade two. From having spent £2,500 on searches, planning, survey. Turns out the property is grade one listed, and the green land opposite has planning permission for eleven houses. Naughty naughty. You should be more honest with your clients.

Tats · 24 July 2024

★★★★★ 5/5

Trustpilot

From the moment we met Sarah and some…

From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.

Becky · 19 April 2022

★★★★★ 5/5

Trustpilot

The Exeter office gave us exceptional…

The Exeter office gave us exceptional service in times of adversity & achieved a good price for our Passivhaus Certified Penthouse at Seaton Beach. Special thanks to Isabel for extra service to ensure our buyers were looked after.

Mike · 5 March 2021

★★★★★ 5/5

Google

Very professional, effective and efficient approach to presenting and marketing our property. Provided prompt and valuable feedback followings viewings and then acted as the primary liaison between parties through to exchange and sale completion.

Brian · 9 March 2025

★★★★★ 5/5

Trustpilot

Gina Simpson has been a fantastic…

Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.

Mehdi · 25 September 2021

★★★★★ 5/5

Trustpilot

I recently had to decide which estate…

I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills

Ian · 25 February 2022

★★★★★ 5/5

Trustpilot

I would give Victoria six stars if I…

I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.

SARAH-JANE · 20 December 2024

★★★★★ 5/5

Trustpilot

Gerrards Cross Lettings Team ......First Class

Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process

J · 21 October 2020

★★★★★ 5/5

Trustpilot

I recommend Michael Houlden and his team in Cambridge

I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.

Vanda · 27 September 2021

★★★★★ 5/5

Trustpilot

Professional and efficient

Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.

Ann · 14 February 2021

★★★★★ 1/5

Trustpilot

This agents refuse to take me off their…

This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.

Elena · 1 March 2024

★★★★★ 5/5

Google

We highly recommend using this estate agent. The process from start to finish was carried out in a friendly and professional manner. We cannot thank James and his team enough.PositiveResponsiveness, Professionalism

Anita · 23 October 2021

★★★★★ 5/5

Trustpilot

Amazing service

We recently brought a house through Strutt and Parker. All I can say is they have been amazing from start to finish. Belinda at the Cambridge branch helped us from the minute she showed us around our home , until after we exchanged. She was incredible at advising us on what we needed to do, liaising with the buyers, dealing with solicitors and getting so many answers for our questions. She always responded to emails in a timely manner and was so wonderfully kind. We can not thank her enough. If I was selling my house she is exactly the person you would want to deal with.

FC · 18 August 2021

★★★★★ 5/5

Google

Very grateful to Paula and all of the excellent team at S&P Haslemere. They have guided us through the sale of our much loved home with professionalism, sound advice and understanding. They are also just extremely friendly and kind. A pleasure to deal with.

Jane · 23 August 2024

★★★★★ 5/5

Trustpilot

Great service from start to…

Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team

Lynne · 11 November 2020

★★★★★ 5/5

Trustpilot

Very good experience; recommended.

We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.

Chris · 10 February 2021

★★★★★ 5/5

Trustpilot

Outstanding service both buying and selling

Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!

Debbie · 10 February 2021

★★★★★ 5/5

Google

Extremely pleased with Strutt and Parker with their kind and professional help in selling our house. I can fully recommend the team!

Annette · 27 December 2023

★★★★★ 5/5

Trustpilot

The Strutt and Parker team in Exeter…

The Strutt and Parker team in Exeter led by Ollie have just sold our farm house, a range of stone barns and our Q barn.It started by two visits by the team discussing how to go about the sale and how to divide the property up.We then put it on the market and left them to sort all the problems out.What a fantastic decision that was, It was a difficult property to market but they made it look easy, we even had discussions with them well outside office hours.A big thank you to the whole team, we would not only use them again we have also recommended them to friends.First class service.

Selwyn · 28 January 2021

★★★★★ 5/5

Trustpilot

Great support from The Suffolk Office

We used Sharnie & Sophia from the Suffolk Office to successfully sell our house last year. From the initial visit for the valuation to the completion of the sale they held our hand the whole way through. They were very proactive in selling our house & didn't just wait for the internet & Rightmove to do their job for them.They were most supportive through the whole process & especially the problems caused by Covid-19We are not planning on moving house for many years to come but would use them again in a heartbeat

P1babe · 4 January 2021

★★★★★ 5/5

Trustpilot

Strutt & Parker, Gerrards Cross

Selling your house can be an emotional experience. You need an estate agent that not only knows the local (and national) market trends but can give you great advice. From valuation to the best marketing strategy; from understanding changing market circumstances to interpreting feedback from viewings; and remaining by your side - through the marketing phase to the all important offer; and thereafter during the legalities culminating in exchange and completion.Strutt and Parker, Gerrards Cross achieved all of these for me and I would not hesitate in recommending them if you are thinking of selling your property. J Thomson, Gerrards CrossDecember 2020

J · 4 January 2021