Every review we hold for the Waverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling a house is pretty much always a thing with big ups and downs, but the team at Henry Adams were always reliable to keep us informed and knowledgeable about what we should expect.
Throughout the whole process I don't think tehre is anything they could've improved on for us. We trialled a few different agents, and despite Henry Adams being at the more expensive end of the scale, we were very confident we made the right decison to go with them.
Ian · 9 September 2024
Agent replied · 8 November 2024
Thank you for taking the time to leave us a review Ian, we really do appreciate it.
★★★★★ 5/5
GoogleWe have just sold our house with Henry Adams in Haslemere and the service we received was excellent.
Toby Miller and the team provided us with all the help we could need and went the extra mile to chase any queries and sort out any issues that arose during the sale.
I would highly recommend them for the sale of a property as I really can't fault them from the initial consultation through to completion.
Tom · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for your review. We really appreciate it!
★★★★★ 5/5
GoogleToby miller and the whole team at Henry Adams couldn’t have been more helpful with the sale of my home, they are incredibly pro active, and kept me up to date with everything! I couldn’t have asked for better! Through the whole process of … More
Jessica · 23 October 2025
Agent replied · 17 October 2025
We really appreciate your kind words Jessica, thank you so much.
★★★★★ 5/5
GoogleToby at Henry Adams dealt with the sale of my property in Haslemere and I am very happy to say that everything went smoothly with no issues. Toby was always professional, he clearly recognised I was his client and always put my requirements first and his liaison with my solicitor really helped move things along. I'm sure it was a team effort at Henry Adams so a big thankyou to Toby and his team.
James · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for your review, we really appreciate it.
★★★★★ 5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
Nikki · 28 February 2023
Agent replied · 23 October 2024
We're so pleased you've found your dream home - we hope you love living there!
★★★★★ 2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
Mr · 22 August 2025
Agent replied · 17 October 2025
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
★★★★★ 5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Frank · 28 February 2024
Agent replied · 23 October 2024
Thank you for your 5 star review - it is very much appreciated.
★★★★★ 5/5
GoogleWe purchased our house using the Haslemere branch and had the pleasure of dealing with Florrie. She was excellent and the leading light throughout the always difficult house purchase process. She did all she could to keep us informed and was happy to field our relentless questions over the three month process. We certainly would recommend Henry Adams and particularly Florrie to all!PositiveResponsiveness, Quality, Professionalism
Freddie · 9 November 2021
Agent replied · 8 November 2024
Thank you so much Freddie, we will make sure Florrie reads this!
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
David · 13 September 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
★★★★★ 5/5
TrustpilotThe agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly.
I would definitely use this company again .
Barry · 20 February 2026
Agent replied · 20 March 2026
Thank you for your 5 star review :)
★★★★★ 5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated.
Thank you for all your hard work.
GuyS · 19 May 2026
★★★★★ 5/5
TrustpilotGreat team effort
Great team effort. Chrissie demonstrated real determination to get the sale across the line.
Doug · 8 June 2026
Agent replied · 22 September 2026
Thank you for your review - we will be sure to let Chrissie know of your kind words! :)
★★★★★ 5/5
GoogleThe team at Henry Adams are a pleasure to work with. I would particularly like to thank Beth & Toby for their time and continued endeavour to make the process as smooth as possible, despite not being easy at times! Thank you!
Sarah · 9 November 2023
Agent replied · 8 November 2024
Thank you so much Sarah, we really appreciate this.
★★★★★ 5/5
GoogleI have recently exchanged on a property sold by Henry Adams in Haslemere. I found working with Mark Thomas to be a pleasure. He always responded to e-mails immediately and with a very positive approach, he managed to achieve a selling price above my expectations and kept me informed throughout the transaction. I would absolutely recommend Mark and Henry Adams, Haslemere.PositiveProfessionalism
Patrick · 9 November 2021
Agent replied · 8 November 2024
Thank you so much for your review Patrick.
★★★★★ 5/5
GoogleA huge thank you to Toby and his team (it was a joint effort!) for helping to sell our apartment. I shopped around and although not the cheapest in Haslemere, we liked Toby's proactive hands-on approach. The team were always on the end of the phone and chasing until exchange. I wouldn't hesitate to recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 9 November 2021
Agent replied · 8 November 2024
Thank you for your review Sam, we do appreciate it.
★★★★★ 5/5
TrustpilotHenry Adams Storrington - Excellent service
Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.
Michelle · 13 November 2024
★★★★★ 5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
Jess · 28 April 2023
★★★★★ 5/5
GoogleWe worked with Florrie on purchasing a property - she, and the team at Henry Adams, were a pleasure to deal with. They were uniformly responsive, professional and really helped to keep things on track.
Thank you to Florrie and the team for all of your assistance in getting this over the line!
Katie · 9 November 2022
Agent replied · 8 November 2024
Thank you so much for your review Katie.
★★★★★ 5/5
GoogleHenry Adams could not have been more professional or worked harder for us. The whole team were knowledgeable, professional and patient throughout. Nothing was too much trouble with advice based on our best interests. There was real service and effort at all times, earning every penny of their fee. We would not hesitate to recommend them and will use them again in the future.PositiveProfessionalism
Sara9 · 9 November 2020
Agent replied · 8 November 2024
Thank you so much Sara, we really appreciate your review.
★★★★★ 5/5
GoogleToby and his team worked diligently to support my sale. His personal attention was very helpful and all the team made huge efforts to keep me updated. Massive thank you ! Melanie Lewis
Melanie · 12 February 2024
Agent replied · 8 November 2024
Massive thank you to you too for leaving us such a lovely review :)
★★★★★ 5/5
GoogleI recently sold my house in Haslemere with Henry Adams and had a very positive experience. The staff were all extremely professional and went that extra mile. Toby Miller was always available to answer emails or queries and on the evening of completion waited in the office for several hours to give the purchasers the keys to the property. I would certainly recommend Henry Adams.
Jane · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for taking the time to review us, we really appreciate it.
★★★★★ 5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Luiza · 28 February 2024
Agent replied · 23 October 2024
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
★★★★★ 5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Hannah · 3 February 2023
Agent replied · 23 October 2024
Thank you so much Hannah, we really appreciate your review!
★★★★★ 5/5
TrustpilotExcellent customer service
Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.
Fiona · 27 January 2024
Agent replied · 23 October 2024
Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!
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