Every review we hold for the Waverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHenry Adams Storrington Were Amazing
James, Alex and the rest of the Henry Adams Storrington team have been fantastic. Incredibly communicative, forthcoming with nuances and made the entire process as simple as it could be.
TroyL · 23 May 2026
Agent replied · 22 September 2026
Thank you for your 5 star review of Henry Adams Storrington Lettings!
★★★★★ 1/5
TrustpilotBe careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!
Samantha · 21 November 2025
Agent replied · 22 December 2025
Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.
★★★★★ 5/5
GoogleFast, honest and get the job done ( They sell your house ! )
Pleasure working with Toby, Mark and the team at Haslemere.
Mark · 22 April 2025
Agent replied · 8 July 2025
Thank you Mark! We really appreciate you leaving us a review.
★★★★★ 5/5
GoogleWriting on behalf of my partner Mark and his mum: Henry Adams, comprising Toby and his team, have been the best agents we have experienced in many moves over the years. From what has been a testing time trying to sell pre-Brexit and then during lockdown ...Toby’s communication was prompt and helpful throughout - and we always felt looked after and valued, even when things were slow moving. Would highly recommend these estate agents whose standards of service are way above the majority in our view.PositiveResponsiveness, Quality, Professionalism
Julie · 9 November 2020
Agent replied · 8 November 2024
Thank you for your review Julie, much appreciated.
★★★★★ 5/5
GoogleWe have just completed the sale of our house through Henry Adams, Haslemere, and can thoroughly recommend Toby Miller and his team. Throughout the whole process we’ve found them highly professional, helpful and friendly, going to exceptional lengths to help deliver a successful outcome.
We benefitted from their experience and in-depth knowledge of the market which was reflected in the quality of their advice and engagement. If we were starting the sales process again we wouldn’t hesitate to appoint Henry Adams.PositiveResponsiveness, Quality, Professionalism, Value
June · 9 November 2020
Agent replied · 8 November 2024
Thank you so much June, this is lovely to read and we really appreciate it.
★★★★★ 5/5
GoogleWhen selling your most valued asset, you need to ensure it's in the best hands. Toby Miller and all his team were utterly fantastic and surpassed every expectation. In a challenging environment whilst social distancing was still in progress, Toby and his team in just three days, found a cash buyer and negotiated for us the full asking price. They were friendly and thoroughly professional and we wouldn't hesitate to recommend them, whatever price of property you own.Thank you Henry Adams Haslemere!PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 9 November 2020
Agent replied · 8 November 2024
Thank you so much for this review Andrew, we really appreciate it.
★★★★★ 5/5
TrustpilotI have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.
Julie · 18 February 2026
Agent replied · 20 March 2026
Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.
★★★★★ 5/5
TrustpilotHenry Adams Letting Agent for property owners
I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.
MAB · 25 March 2024
★★★★★ 5/5
GoogleThe whole operation from start to finish has been very efficient, professional, and friendly. All the staff have been on the same page at all times, so one can make contact knowing that info will be passed on accurately throughout the team. Mark who looked after our sale has been outstanding from the valuation right through to exchange of contracts. We made the right choice!
Philip · 25 June 2025
Agent replied · 8 July 2025
Thank you so much for this kind and considerate review Philip, we really do appreciate it!
★★★★★ 5/5
GoogleMany thanks to Toby and his team for all their help with our house move. What makes them stand out as Estate Agents is their friendly and positive manner which makes them easy to communicate with. They were quick to respond and resolve problems and they supported us through every part of the move.
Louise · 9 November 2023
Agent replied · 8 November 2024
Thank you so much for this lovely review Louise, we really do appreciate it.
★★★★★ 5/5
GoogleToby and his team were thoroughly professional during a protracted buying and selling process. They were extremely efficient, attentive and communicative and went out of their way to help and support me over many months, which at times, was very stressful.
I would whole-heartedly recommend Toby Miller and Henry Adams, Haslemere. Five star service!
Alison · 9 November 2023
Agent replied · 8 November 2024
Thank you so much Alison! We really do appreciate your review.
★★★★★ 5/5
TrustpilotMoving into rental property
Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.
Precious · 11 March 2024
★★★★★ 5/5
GoogleWe dealt with Toby Miller at Henry Adams when buying our first flat in Haslemere. They were a pleasure to deal with from day one and we had an excellent experience with them.We always felt like Toby was 'in our corner' and he was always available (even out of hours!) just for a quick chat or an email. We had *such* a bad time with numerous estate agents, but this was a breath of fresh air. Thank you all for being so brilliant.
Annabel · 10 November 2019
Agent replied · 8 November 2024
Thank you for your brilliant review!
★★★★★ 5/5
GoogleI cannot thank Toby and his team at Henry Adams in Haslemere enough, from the time of our initial meeting; Toby was utterly professional, supportive and considerate to our needs. From start to finish the process of selling my property was made far less stressful by the entire team; who provided guidence and support through the whole process. I cannot thank them all enough; i would have no hesitation in recommending them in the future. Thank you to them all!!!
Karen · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for your lovely review, we really appreciate it!
★★★★★ 5/5
GoogleFrom first entering their office in Haslemere to the successful completion of our house sale, Toby and his team have been simply amazing.
With Toby's knowledge of the area, his skills in identifying 'genuine' potential buyers, his negotiation skills and his professionalism, certainly made the whole process much easier.
We were always kept in the loop throughout the process and Toby's advice and guidance ensured that we achieved a realistic outcome.
If you have a property to sell, I would confidently recommend Toby and his team.
Paul · 10 November 2019
Agent replied · 8 November 2024
Thank you so much for taking the time to write this, we really appreciate it.
★★★★★ 5/5
GoogleToby has been absolutely amazing whilst helping us to sell our property. It has been a bit of a tricky journey but his professionalism has been consistently outstanding and I would thoroughly encourage everyone I know to sell their property with him. He is very easy to talk to and he has ALWAYS dealt with any queries very quickly. He has made the whole experience of selling our property much easier and I am so thrilled we used Henry Adams.
Eleanor · 10 November 2019
Agent replied · 8 November 2024
This is fantastic to read, thank you so much for reviewing us.
★★★★★ 5/5
GoogleHenry Adams - exceptional customer service - highly recommended: the Henry Adams team offered exceptional service in completing our property sale in Haslemere: proactive, transparent, clear, efficient, expert and swift, as well as polite, friendly and respectful at all times. The team delivered a 100% say/do ratio - very impressed! Thanks to Florrie, in particular for the diligence, and Toby for all the support.
Nigel · 9 November 2022
Agent replied · 8 November 2024
Thank you so much Nigel, this is a joy to read, I will make sure all the team see it!
★★★★★ 1/5
TrustpilotI would give less but it's not…
I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart
Margaret · 4 June 2026
Agent replied · 22 September 2026
Dear Margaret,
We're sorry to hear of your disappointment with Henry Adams - if you'd like to discuss your complaint further please email operations@henryadams.co.uk
★★★★★ 5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Emma · 28 February 2023
Agent replied · 23 October 2024
Thank you so much Emma, we really appreciate your review!
★★★★★ 5/5
GoogleWe couldn’t have had a better experience. Toby and his team have gone above and beyond. Toby was always available and really helped the get the sale over the line keeping all involved up to speed. We would definitely recommend Henry Adams.
Genevieve · 12 May 2024
Agent replied · 8 November 2024
Thank you Genevieve, your kind review is much appreciated.
★★★★★ 5/5
GoogleMark was very professional and ensured that the process was as smooth as possible from start to finish. Mark is very responsive and helped us with any queries that we had promptly. I highly recommend!
Megan · 9 September 2024
Agent replied · 8 November 2024
Thank you so much for your kind review Megan, we really appreciate it!
★★★★★ 5/5
GoogleIt was an amazing experience with Henry Adams when we dealt with them for a flat to rent in Haslemere. Daniel Wood was the letting manager who deserves great appreciation in showing the flat in no reluctance and to deal with all our needs quicky. The communication was faster as compared to other agencies either through email or phone calls. The process was quick and professional. All of the process except application form is online so we don’t loose the copy of them, as we get a copy emailed. No concerns, very happy with their service.⭐️⭐️⭐️⭐️⭐️...
Robin · 10 November 2018
Agent replied · 8 November 2024
Excellent, thank you for your review.
★★★★★ 5/5
GoogleToby and Mark @Henry Adams are fantastic to work with. They correctly positioned the property, found a no-nonsense buyer, and chased the legal process all the way through to completion. Thank you Team HA
IAN · 9 September 2024
Agent replied · 8 November 2024
Thank you Ian! Much appreciated.
★★★★★ 5/5
TrustpilotAdam came round to value our house
Adam came round to value our house.
He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.
Valda · 30 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.