Trusted Agent profile · Waverley
★★★★★
311 reviews across 2 platforms
Georgian Court, High Street, Haslemere, GU27 2LA, Waverley, GU27 2LA
Henry Adams's office in Waverley, at Georgian Court, is rated 4.4 out of 5 across 311 reviews on two platforms, including 119 Google reviews rated 5.0.
Every review we hold for the Waverley office, from every platform, shown as written. First names only.
5/5
GoogleAfter trying for six months to rent out my property with four other Agents, a friend of mine recommended Henry Adams. While I was cruising off the Brittany coast, Daniel Wood found suitable tenants and arranged all the cleaning of the property, its inventory and liaised with the tenants on the fitting of new carpets and redecoration. Truly an excellent professional service. Thank you Daniel
Our pleasure! Thank you so much for your review.
5/5
GoogleI can't recommend Mark, Toby and team at Henry Adams enough. Faultless Service, continual proactive communication and help throughout the process. We went with another agent first and didn't get anywhere in three months. We made the decision to go with Henry Adams and sold the house within a couple of weeks. Outstanding.PositiveResponsiveness, Quality, Professionalism
Thank you so much Jon, we really appreciate your review.
1/5
TrustpilotNever again
Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.
Hi Wendy, I'm sorry that you have had a negative experience. I believe that Sophie is in contact with you in regards to this matter.
5/5
TrustpilotRoksana was so helpful and provided me…
Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.
Thank you for your 5-star review - this will be passed to Roksana and the Bognor Lettings team!
5/5
GoogleAs executor of my sister’s Will, I chose Henry Adams Haslemere to sell the property following receipt of the Grant of Probate and have absolutely no regrets in doing so. … More
Thank you so much for this kind review John, we really appreciate it and will make sure Mark reads your feedback.
5/5
TrustpilotI would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS
I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.
5/5
GoogleAn excellent service. Toby is very proactive chasing things up and always responds quickly to emails or phone calls. A very professional service that I don't think could have be any better. Thank you
Thank you so much Russell! We really appreciate your review.
5/5
TrustpilotWe did not sell with Henry Adam’s but…
We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch
5/5
TrustpilotCant fault the Storrington Lettings team.
We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.
5/5
GoogleThis was a really tricky house move for Toby and the team, but they stayed professional and got it over the line. Very impressed and would definitely use them again! Thankyou!! Sarah
Thank you Sarah! We really appreciate your review.
5/5
GoogleI’d highly recommend Henry Adams in Haslemere. Mark and Toby have been extremely helpful and very patient with us while we found our new home. Thank you both.
Thank you Caroline, we really appreciate your review.
5/5
GoogleMark was great, kept us in the loop, chased when necessary and responded to queries straight away
Thank you Richard!
5/5
TrustpilotSeamless, helpful & professional
This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.
5/5
GoogleThe team at Henry Adams, Haslemere, have been extremely helpful, given accurate, professional, and fair advice, and maintained a positive can do attitude throughout both the buying and selling process - what could have been a stressful time has instead has gone surprisingly smoothly and to plan.
Thank you for your kind review Chris, it really is appreciated.
4/5
TrustpilotAlways gave feedback from the viewings…
Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a difficult market and Henry Adams worked very hard to secure a sale on our behalf.
1/5
TrustpilotCriminal Exploitation
This is the most horrible letting agent I have ever encountered in my life, they're a nightmare. their activities and tendency to collude with landlords to rip you off your holding deposit runs against the acts of the UK paliaments, I can give you several tenants identities they have ripped off, a searchlight needs to be conducted into their activities if the labour government which we voted for will survive in their plans for housing in that axis.
5/5
GoogleFab experience working with the team in particular Mark Thomas.
Thank you so much Victoria! Your review is much appreciated.
5/5
GoogleToby and the team were so helpful and took care of everything for the sale of my Mothers house. This was a very sad time to see the family home go but Toby and his team took all the pressure off, therefore taking away the stress and the pain! Thank you
So glad we could be of help Christina, thank you for your review.
5/5
GoogleToby and his team have been nothing but professional, transparent and approachable. Above all they are excellent communicators which was important to us. Thankyou!
Thank you Alison! We really appreciate your review.
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.
Thank you for your kind words. We are delighted to hear you were so happy with the team in Selsey. Enjoy your new home!Henry Adams
5/5
GoogleHenry Adams what can we say. Amazing in every aspect with selling our home. We could not have managed without all their help at the end of the phone or email. Massive shout out to Toby and Florrie and all at Henry AdamsPositiveResponsiveness, Professionalism
Thank you so much Amanda, much appreciated!
5/5
GoogleWe have sold 2 houses over the years through Henry Adams in Haslemere and the service has been exceptional in both cases. They are extremely thoughtful and considerate. During viewings they have been excellent with our indoor cat and watched out for him. I would highly recommend Henry Adams for their personal and caring approach.
Thank you so much Lynda! We really appreciate your lovely review.
5/5
TrustpilotHenry Adams, Storrington
I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.
Thank you so much Caren, we really appreciate your review!
5/5
TrustpilotLorena has been brilliant in helping…
Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁
Thank you for taking the time to leave a review, this has been passed onto Lorena!
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