Trusted Agent profile

Gascoigne Pees Farnham Sales reviews

4.1

★★★★★ Great

242 reviews across 2 platforms

50 The Borough, Farnham, GU9 7NW, Waverley GU9 7NW

Gascoigne Pees's Waverley office at 50 The Borough is rated 4.1 out of 5 across 242 reviews on two platforms, including 156 Google reviews rated 4.8. The 86 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

156

Reviews on Google

This office

Trustpilot logo

86

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waverley office, from every platform, shown as written. First names only.

5/5

Google

I spoke with Richard today to organise a viewing for a property weve been looking at, after fruitlessly trying to view several different places with different estate agent companies who couldnt book us in before the properties were let - thanks to Richard we got an appointment the same day! He was really friendly and helpful, and was on the phone after only about 2 rings! - youve made the whole experience so much easier and more hopeful than weve been able to have with any other estate agents! Thank you so much! :)

Jenny · 24 October 2022

Agent replied · 23 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

THE BEST ESTATE AGENT EXPERIENCE WE HAVE EVER HAD and I don’t actually believe we would have exchanged on our dream home without them. I just want to share our journey to help everyone understand.. Our flat was on the market for over 18 month until Gascoigne Peas took over and we managed to get it sold in a couple of months. Firstly, our photos and all the description on our advert just massively out done any of our previous estate agents. Clearly put a lot more effort and care into our sale and didn’t just throw high valuations at us to get us to agree to use them. As everyone knows, buying and selling houses is one of the most stressful things ever, and was amazed at Gascoigne Peas commitment to helping us find our dream home didn’t just end with selling our flat for us. They were so invested in helping us and even when I was stressed and feeling the pressure of the chain falling about (I’m a bit of an overthinker) they were chasing up our solicitors for us, calling myself and my wife back and emailing us more promptly than anyone else involved. They didn’t really have to do all this and I honestly think we have Gascoigne Peas for getting our exchange over the line. Anyone else that is looking to sell and move house take my advice and dont go anywhere else. We learned a lot in our very long and stressful journey to our dream home. Go to this company before anyone else. Thank you again to Alex, Nigel and the team in Farnham. Can’t really thank you enough to be honest.

George · 24 October 2022

Agent replied · 23 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard and the team at GP were brilliant at helping me secure a rental flat recently. From start to finish, the communication, ease of correspondence and personal attention to customer service was exemplary. Would highly recommend.

Simon · 11 April 2025

Agent replied · 8 September 2025

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team at GP provided you with excellent customer service and made the process of securing a rental flat easy and efficient. We truly appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Madison has been fantastic! Madison and her colleague Molly have been incredibly supportive throughout the process of buying my first home. They really went above and beyond to help as much as they could, and I’m incredibly thankful for their patience from start to finish. Thank you both! :)

Oliver · 24 August 2024

Agent replied · 23 October 2024

Thank you for your kind words Oliver! We're thrilled to hear that Madison and Molly were able to support you throughout the process of buying your first home. Congratulations, and we wish you all the best in your new place! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024

5/5

Trustpilot

Great service from Basingstoke branch

We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.

Chris · 16 October 2025

5/5

Trustpilot

Mel went above and beyond

Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI

Camille · 30 July 2025

5/5

Google

Richard was an absolute gem! I needed helped with some documentation and he rose to the challenge and sent it over via email in 10 mins. Definitely a great add to that team. Keep up a the amazing work

Chanel · 2 October 2024

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I had found a property already and it was through Gascoigne Pees. I sent them a text indicating I was interested in the place and sent it to them that day. Half an hour later Richard rang and we arranged to meet the next day. What a great chap he is, and the rest of the arrangements where through Gemma, a bonus! They where always professional and I don't think I could ask for a better team to help me through this, what I thought, was a daunting few weeks. Gemma and Richard made moving a real pleasure and I am more than extremely happy with how they handled things. I'd certainly recommend Gascoigne-Pees, professional, courteous and reliable. Full marks to them and to the team! Thankyou Gascoigne-Pees!!

Neil · 24 October 2020

Agent replied · 23 October 2024

Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack has been unbelievable helpful and has walked me through every step of renting a property in the UK. I recently immigrated and had no idea how it all works ,Jack took the time and today I have a house for my family and I to move into. I highly recommend not only Jack but Gascoigne-Pees to anyone wanting to rent a property. The entire team has been helpful and I'm truly grateful. A big thank you to all and thank you Jack.

Athanasios · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Trustpilot

Gascoigne-Pees Maidenhead gave us a…

Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.

Jean-Marc · 22 January 2026

5/5

Trustpilot

Fantastic, really recommend!!

I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!

Człowiek · 28 March 2025

5/5

Google

Hi I’m Gabor I’m on the way to buy a house. I got two guys Mark and Norbert they are part of this team. I have to say a big Thanks for both of you guys because with out you I’m not sure to get there. You are very nice and helpful guys , thanks all your times when you made an answer for all my questions. You was always trying to find the best as possible for me. We didn’t meet personally yet but I did promise you we will!!! I wish all the best for both of you!!!

Kosa · 25 October 2019

Agent replied · 23 October 2024

Thank you Gabor for your kind words and 5* review, I will make sure your kind words are forwarded to Mark and Norbert. Kind regards, Scott

5/5

Trustpilot

Sarah was great

Sarah was great. Kept me in the loop.

Sabrina · 4 June 2026

1/5

Google

Not happy with them at all. I was basically asked 3 times if they’ll give me a better mortgage deal will I take it or not, when I have told them I have already a deal that I am happy with. In addition, when viewing the house for sale the person did not even try to advertise the house or speak about it at all.

Denisa · 26 May 2025

Agent replied · 8 October 2025

Thank you for bringing this to our attention. We apologise for any inconvenience and miscommunication. We strive to make all of our customers happy and we will address this issue with our team. Please reach out to us directly for further assistance. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Scammed by branch in Basingstoke, avoid them

These agents in Basingstoke pressured me into making a holding deposit after seeing a property that I was interested in. I provided all the details for reference checks. They later came back telling me that my employers declined giving a reference until my probation is ended which is no fault of mine. I have contacted my employers personally on more than one occasion to get this sorted out, but was not successful. This agency contacted me requesting for a guarantor and as a foreigner, I could not provide the needed guarantor (UK home owner with £44k annual salary). The next few hours, the property was back on the market without saying anything to me about my holding deposit. When I contacted them, they told me I have provided false and misleading information (failed reference checks) which was very shocking to me. Avoid them at all cost.

Ruth · 14 November 2025

5/5

Google

Norbert was the agent when I’ve had the first viewing for a property and he was providing a high class service from start to finish, waiting for me as I was running a bit late, giving me directions and waiting for me with a big smile that relaxed us instantly; then offering all the help needed, advising what to do next, booking appointments with financial adviser and so on; thank you very much for a high class service Norbert!!

Alina · 25 October 2019

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

5/5

Google

Can't recommend Richard and Chloe enough! I've been renting my property through Gascoigne Pees Farnham for 4 years now and needed to chat to them about some changes we were hoping to make when renewing our tenancy - They took care of all my questions really promptly and kept us informed throughout the whole process. Really friendly and great to deal with!

Emily · 24 October 2022

Agent replied · 23 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I was the buyer of a property sold by Gascoigne Pees. They didn’t work for me but I felt throughout the whole process I was treated with respect and kindness. They were quick to respond and answer the phone and worked hard to get the sale through as quick as possible. From making an offer through to picking up the keys I was kept up to date and informed and I had to do very little chasing. I was very impressed and happy with my experience with them throughout the whole process and will remember this when it comes to sell this property and move on. Also the moving in day box was a lovely touch 😊

Alanna · 24 September 2024

Agent replied · 23 November 2024

Many thanks Alanna so much for your wonderful 5* review! We're delighted to hear that you felt respected and well-informed throughout the process. Your kind words and positive experience mean a lot to us! Best wishes, Lucy, Customer Relations Team

5/5

Google

I was the buyer of a property sold by Gascoigne Pees. They didn’t work for me but I felt throughout the whole process I was treated with respect and kindness. They were quick to respond and answer the phone and worked hard to get the sale through as quick as possible. From making an offer through to picking up the keys I was kept up to date and informed and I had to do very little chasing. I was very impressed and happy with my experience with them throughout the whole process and will remember this when it comes to sell this property and move on. Also the moving in day box was a lovely touch 😊

Alanna · 23 September 2024

Agent replied · 23 October 2024

Many thanks Alanna so much for your wonderful 5* review! We're delighted to hear that you felt respected and well-informed throughout the process. Your kind words and positive experience mean a lot to us! Best wishes, Lucy, Customer Relations Team

5/5

Trustpilot

Six-star service from Farnham office lettings

I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!

Pippa · 6 November 2023

5/5

Trustpilot

Jemma Sexton is cheerful and very…

Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.

Wong · 11 December 2025

1/5

Trustpilot

Maidenhead branch: Weirdest state agent interaction I’ve ever had

Was already feeling an odd vibe from the agents - they sounded annoyed or something. Put an offer in a house less than 6% off the original price. They told me the owners didn’t accept it - fair enough.

Joyce · 21 August 2026

5/5

Google

I am a first time landlord and called Gascoigne-Pees and Adam arrived he was extremely knowledgeable of the local area and bought paperwork to show me why he quoted the value. They found someone for my property in less than 24 hours and everything was so smooth and hassle free. Thank you to the whole team especially Adam.

Katie · 24 October 2022

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Pees's Google reviews

Questions about Gascoigne Pees Farnham Sales

How many reviews does Gascoigne Pees Farnham Sales have?

Gascoigne Pees's Waverley office has 242 reviews across two platforms: 156 on Google, 86 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gascoigne Pees Farnham Sales's rating?

Gascoigne Pees Farnham Sales is rated 4.1 out of 5 across all 242 reviews, and 4.8 out of 5 on Google from 156 reviews, checked 9 October 2026.

Where is Gascoigne Pees's Waverley office?

Gascoigne Pees Farnham Sales, 50 The Borough, Farnham, GU9 7NW, Waverley GU9 7NW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.