Every review we hold for the Watton office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotCommenting as a landlord
I can only comment as a landlord, I have no experience of the sale side.
Unfortunately my experience as a landlord with Longsons has not been great and I am now financially out of pocket. Their communication is abysmal. Inspections are carried out but faults are not reported back until it's too late. The old saying of no news is good news does not apply here. Shop around before you commit.
Katie · 2 June 2023
★★★★★ 5/5
FacebookMy mum moved today. Lynn kept us informed every step of the way. Brilliant service from the Longsons team. And to cap it off a little present for mum when we collected our new keys. Thanks to Lynn and the team, we will be using you again
Colin · 14 July 2017
★★★★★ 5/5
TrustpilotChoose Longsons as had used before for…
Choose Longsons as had used before for previous sale, very professional, house sold within a few days of going live. Kept up to date by the team who are all very knowledgeable and helpful. The team worked hard for us and we are very grateful. Would definitely recommend their services.
Tania · 1 February 2022
Agent replied · 15 June 2024
Hi Tania, thank you for taking the time to leave such a lovely review and for sharing your customer experience. We are delighted to hear that you ad such a positive experience with us and that the team provided such a wonderful service! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotFantastic service.
Fantastic service from Kyle, Vicki and the rest of the team at Longons. Very competitive fees from an independent local estate agent. Nothing was too much trouble and I was regularly updated on how the sale was progressing. I have no hesitation in recommending them.
Steve · 20 August 2022
Agent replied · 15 June 2024
Hi Steve, thank you for taking the time to leave such a wonderful 5 star review! It's always so lovely to hear that you had such a positive experience with us and would recommend our service to others. Thank you for choosing Longsons! We wish all the best! Kind regards, The Longsons Team.
★★★★★ 5/5
GoogleVery positive experience . Longsons team kept us posted at every stage. Would certainly recommend them in future .
Gail · 18 May 2024
Agent replied · 17 June 2024
Hi Gail, thank you so much for your kind review! We're thrilled to hear that our team provided you with a positive experience and kept you updated every step of the way. It was a pleasure working with you and we truly appreciate your recommendation. We hope you're very happy in your new home! We wish you all the best. Kindest regards, The Longsons Team
★★★★★ 5/5
GoogleKept us up to date and chased things down during the process
Steve · 6 August 2024
Agent replied · 27 August 2024
Hi Steve, thank you so much for your positive feedback! We are thrilled to hear that you felt well-informed and supported throughout the process.
Our team takes great pride in ensuring our clients are continuously updated and that we follow through on every detail. We're delighted that this made a difference for you.
We wish you all the best or the future and hope that you’re very happy in your new home!
Kindest regards, The Longsons Team
★★★★★ 5/5
GoogleGreat Team , Couldnt be more helpful . I would highly reccomend using in the future
Jo · 18 April 2024
Agent replied · 17 June 2024
Thank you for the kind words and recommendation, Joanne! We are delighted to hear that our team at Longsons was able to provide excellent service and that you would recommend our service to others. It was our absolute pleasure assisting you throughout the home-buying process and hope that you're very happy in your new home! Kindest regards, The Longsons Team
★★★★★ 5/5
TrustpilotWe have just completed on our purchase…
We have just completed on our purchase through Longsons today and have been really impressed. Always very friendly and easy to reach and even left us a goody box and bottle in the new property.
Damon · 4 November 2022
Agent replied · 15 June 2024
Thank you so much for your 5-star review! We truly appreciate your kind comments and the time taken to write this wonderful review. We are so pleased to hear that you had such a positive experience with us and will be sure to pass this on to the team. We hope that you're very happy in your new home! Kindest regards, The Longsons Team
★★★★★ 5/5
TrustpilotLongsons made the move very smooth and…
Longsons made the move very smooth and the staff are excellent. Would deffinitely recomend using them for a personal service that keeps you informed at every step
John · 27 June 2023
Agent replied · 15 June 2024
Thank you very much for your kind words, John! It is our pleasure to assist you through the process and we are delighted to hear that your experience with us was positive. We hope that you are very happy in your new home! Kind regards, The Longsons Team
★★★★★ 5/5
GoogleFantastic service. Highly recommend Longsons. Beautiful welcome goodie bag when we pick up our keys.
Annabel · 13 July 2025
★★★★★ 5/5
TrustpilotLongsons was very helpful and friendly
Longsons was very helpful and friendly, would recommend them alot, thankyou for the hamper it was a very sweet gesture, thankyou for all your hard work
Sky · 22 February 2025
★★★★★ 5/5
GoogleExceptional service from start to finish. Highly recommended.
ANDY · 28 July 2024
Agent replied · 27 August 2024
Hi Andy, thank you so much for taking the time to leave such a lovely five-star review! We're thrilled to hear that you had such a positive experience with our service from start to finish. Your recommendation means a lot to us and we truly appreciate you choosing Longsons. Kindest Regards, The Longsons Team
★★★★★ 5/5
TrustpilotLongsons estate agents Swaffham
From start to finish the team at Longsons were brill,
Kept us well informed throughout the whole process of our house sale and offered a very professional and friendly can do attitude.
Thank guys
Steve
Steve · 2 August 2022
Agent replied · 15 June 2024
Hi Steve, thank you for taking the time to leave such a fantastic five star review! We are so pleased to hear that you had such a positive experience with us. We'll be sure to pass on your kind comments to the team! Thank you for choosing Longsons. We wish you all the best! Kind regards, The Longons Team
★★★★★ 5/5
TrustpilotSwaffham Estate agent excellence.
Property presentation excellent. All contact was prompt, civil and meaningful. No broken promises of 'I'll call you back'. Needless to say we're very happy with our house purchase.
David · 27 March 2023
Agent replied · 15 June 2024
Hi Dave, thank you so much for your kind words and five star review! We are so pleased to hear that you had a positive experience throughout your house purchase. We hope that you're very happy in your new home! Kindest regards, The Longsons Team
★★★★★ 5/5
GoogleVery helpful and updated with regular progress updates.
Jeanette · 18 May 2024
Agent replied · 17 June 2024
Thank you so much for your kind words, Jeanette! We are so pleased to hear that you had such a positive experience with us with the team providing regular updates throughout the process. We wish you all the best! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotHighly recommend
Longsons have been amazing when buying our first home. All of the staff are very friendly and helpful. Always kept us up to date with what was happening. Highly recommend!
Christopher · 6 August 2022
Agent replied · 15 June 2024
Hi Christopher, thank you for taking the time to leave such a wonderful five star review and for recommending our services! We are truly pleased that you had such a positive experience with us and we hope that you're very happy in your new home! Kind Regards, The Longsons Team
★★★★★ 5/5
TrustpilotHighly recommend
Longsons have been amazing when buying our first home. All of the staff are very friendly and helpful. Always kept us up to date with what was happening. Highly recommend!
Christopher · 6 August 2022
Agent replied · 29 May 2026
Hi Christopher, thank you for taking the time to leave such a wonderful five star review and for recommending our services! We are truly pleased that you had such a positive experience with us and we hope that you're very happy in your new home! Kind Regards, The Longsons Team
★★★★★ 5/5
GooglePleasant and efficient team found suitable new tenants quickly
Ruth · 19 March 2024
Agent replied · 17 June 2024
Hi Ruth, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team pleasant and efficient, and that we were able to find suitable new tenants for you quickly.
We look forward to continuing to provide you with the best possible service in the future. If you have any further needs or questions, please don't hesitate to reach out. Kindest Regards, The Longsons Team
★★★★★ 4/5
GoogleGreat communication and lovely service. Thanks very much
Josh · 19 March 2024
Agent replied · 17 June 2024
Hi Josh, thank you so much for your kind words! We're absolutely thrilled to hear that you had a positive experience with our service and appreciated our communication. We hope that you're very happy in your new home! Kindest regards, The Longsons Team
★★★★★ 5/5
TrustpilotExcellent
Good estate agency , polite estate agents, there weren’t any hidden fees or reservations deposits for buyers, as most other estate agencies have. I would highly recommend. ☺️
Tadeus · 25 August 2022
Agent replied · 15 June 2024
Hi Tadeus, thank you for taking the time to leave such a wonderful five star review. We are so pleased to hear that you had such a positive experience with us and would recommend our services. We wish you all the best! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotVery helpful and friendly service
Very helpful and friendly service. Made moving home very easy and they where very quick to keep you updated on progress.
April · 20 March 2023
Agent replied · 15 June 2024
Hi April, thank you for taking the time to leave such a lovely review and for sharing your customer experience. We are so pleased to hear that you a positive experience with the team! We wish you all the best! Kindest regards, The Longsons Team
★★★★★ 5/5
FacebookI’ve now used Longson’s twice and cannot fault them. All queries have been responded to on the same day and both sales/purchases have been smooth
Jamie · 10 August 2022
Agent replied · 22 September 2025
Hi Jamie, thank you for taking the time to share your experience and for recommending our services. The Longsons team are dedicated to providing the highest quality level of customer service so it's wonderful to read such lovely review! We hope that you're very happy in your new home! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotSplendid sterling service and dealings…
Splendid sterling service and dealings with Longsons. From initial renting of property to its sale. Efficient, informative and helpful throughout. Cannot recommend highly enough
Chappell · 3 July 2022
Agent replied · 15 June 2024
Hi there, thank you for taking the time to leave such a wonderful five-star review! We are so pleased to hear that you had a positive experience with us and that you would recommend our services to others. We'll be sure to pass on your kind words to both our lettings and sales team. Thank you for choosing Longsons! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotSplendid sterling service and dealings…
Splendid sterling service and dealings with Longsons. From initial renting of property to its sale. Efficient, informative and helpful throughout. Cannot recommend highly enough
Chappell · 3 July 2022
Agent replied · 29 May 2026
Hi there, thank you for taking the time to leave such a wonderful five-star review! We are so pleased to hear that you had a positive experience with us and that you would recommend our services to others. We'll be sure to pass on your kind words to both our lettings and sales team. Thank you for choosing Longsons! Kind regards, The Longsons Team
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