Trusted Agent profile

Longsons reviews

4.8

★★★★★ Excellent

115 reviews across 3 platforms

18 High Street, Watton IP25 6AE

Longsons's Watton office at 18 High Street is rated 4.8 out of 5 across 115 reviews on three platforms, including 56 Google reviews rated 5.0. Checked 9 October 2026.

Google logo

5.0 / 5

56

Reviews on Google

This office

Facebook logo

4.8 / 5

18

Reviews on Facebook

This office

Trustpilot logo

41

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watton office, from every platform, shown as written. First names only.

5/5

Google

Longsons review My seller along with other vendors in our chain used Longsons and they were nothing short of exceptional and Ryan is a credit to their team. We have just completed after a long and arduous selling and purchasing process which I was starting to lose all hope for and thanks to the help from Ryan, we have now finally finished the process. Ryan was proactive, and helped as much as possible towards the end after we had been let down numerous times by solicitors below us in the chain; trying to push things through and going above and beyond. I would highly recommend Longsons.

RYAN · 2 December 2024

Agent replied · 9 December 2024

Hi Ryan, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with Longsons and that Ryan provided exceptional support throughout the process. We understand how challenging and stressful moving can be, especially when the chain presents unexpected hurdles, so it's fantastic to know Ryan's proactive approach helped push things through and make the difference for you. We'll be sure to pass along your kind words to him. We hope you are settling well into your new home and wish you all the best. Should you need any further assistance in the future, please don’t hesitate to reach out. Thank you once again for recommending Longsons! Warm regards, The Longsons Team

5/5

Google

Longsons have been so supportive and helpful throughout the whole process. We had a buyer drop out of the chain, but held on and the team from Longsons got us over the line. So a huge Thank You to Andrew, Ryan, Gary and Luisa for going above and beyond what could have been expected of them! I would definitely recommend them. A good local business.

Cheryll · 11 March 2025

Agent replied · 25 April 2025

Hi Cheryll, Thank you so much for your fantastic five-star review and for taking the time to share your experience with us! We’re delighted to hear that Andrew, Ryan, Gary, and Luisa were able to provide the support and guidance you needed, especially during a challenging moment in the process. We understand how stressful it can be when problems arise, so we’re thrilled that our team could help you stay on track and successfully see things through to the finish line. Going above and beyond for our clients is what we strive for, and it’s wonderful to know that we made a difference for you. Thank you once again for your kind words and for recommending us, your support of a local business like ours makes all the difference. Wishing you all the best! Kindest regards, The Longsons Team

5/5

Google

A dedicated team of professionals who never gave up supporting the sale and the family . They (particularly Ryan) went that extra mile to keep me informed about the status of the sale during some extremely difficult times. On the basis of the work they did for me and my family I would recommend the with a 5 star rating.

Jill · 26 March 2025

Agent replied · 18 May 2025

Hi Jill, Thank you so much for your kind words and this wonderful 5-star review. We truly appreciate you taking the time to share your experience with us. It was an absolute pleasure assisting you and your family during the sale, and we're so pleased to hear that Ryan and the team’s dedication and support made a difference during those challenging moments. Going the extra mile to keep you informed and provide dedicated support is something we strive for with every one of our clients, and it’s wonderful to know we made a difference for you. We truly appreciate your kind recommendation and 5-star rating, it means so much to us. Wishing you and your family all the very best for the future! Kindest regards, The Longsons Team

5/5

Google

First of all just want to say a massive thank you to Kyle and Imogen at Longsons! They were absolutely fantastic from the first visit all the way up to exchanging and completing. Nothing was to much for them so helpful in every aspect of us selling our house. They kept us up to date at every step and were on hand for any queries or questions we had. An absolutely amazing experience and it made selling our house so easy.

Clive · 19 March 2024

Agent replied · 17 June 2024

Hi Clive, thank you so much for your kind words and for taking the time to share your experience with Longsons. We are thrilled to hear that Kyle and Imogen provided you with excellent service during your home-selling process. Thank you once again for placing your trust in Longsons. It was our absolute pleasure to assist you throughout the process and we wish you all the best! Kindest regards, The Longsons Team

5/5

Google

Just wow! Having been as estate agent myself for the last 30 years my expectations and demands are very high as a vendor and Longsons certainly didn't disappoint. The communication throughout the whole transaction has been brilliant, nothing was to much trouble. For somebody that hasn't had to pay agency fees for years i don't begrudge them a penny of my fee. In an industry that has such a bad reputation for shocking service which in a lot of cases is certainly justified (my buying experience through a competitor was ridiculous), i really cant fault Longsons and would highly recommend them to anyone. Special thanks to Luisa and Andrew. Keep doing what you're doing so well and you should dominate the Watton market!

Donna · 19 January 2024

Agent replied · 17 June 2024

Hi Donna, thank you so much for taking the time to write such a kind 5-star review! It has been our absolute pleasure to assist you during the process. We are thrilled to hear that our communication and services exceeded your expectations, especially coming from someone with 30 years of experience in the industry. It's wonderful to hear that our team, particularly Luisa and Andrew, were able to meet your needs and provide excellent communication throughout the transaction. We truly believe that exceptional service is key in this industry and we are glad this was evident during your experience with us. Thank you for choosing Longsons as your estate agents and for recommending us to others. We hope that you're very happy in your new home. Kindest regards, The Longsons Team

5/5

Google

Amazing service from Longsons from start to finish. We felt incredibly looked after in what, at times, was quite a stressful process. Ryan went above and beyond to help keep everyone updated throughout the sale and was the main reason we hit the very tight deadline for our move! An outstanding, professional and friendly service. We can't recommend Longsons highly enough!

Jodie · 14 December 2024

Agent replied · 28 December 2024

Hi Jodie, Thank you so much for taking the time to share such a glowing review of your experience with Longsons. We’re thrilled to hear that you felt well looked after throughout the process and that Ryan could provide the support needed to meet your tight deadline. Buying or selling a home can be stressful, and it’s wonderful to know that we were able to help make the process smoother for you. Your kind words about our professional and friendly service mean the world to us, and we truly appreciate your recommendation. Wishing you all the very best! Warm regards, The Longsons Team

5/5

Trustpilot

Longsons Estate Agents in Watton were…

Longsons Estate Agents in Watton were engaged to sell my 90 year old parents Bungalow in Hingham this year and I am delighted to say that their client care and customer service was without doubt second to none!! Louisa, Nick, Luke and Andrew were outstanding throughout the entire process. Their willingness to help out (with me living in London) to act as witness signatures and travel back and forth to their property exceeded all my expectations. I would not hesitate to recommend Longsons in Watton to anyone wishing to sell their property or indeed buy their onward purchase. A huge thank you to the entire team there for all the help and assistance you provided us with…..10/10 Brian Furness

Brian · 26 July 2023

Agent replied · 15 June 2024

Hi Brian, thank you so much for taking the time to leave such a wonderful review and for sharing your experience. We are so pleased to hear that our Watton team exceeded your expectations! As a family-run business, customer care is at the heart of what we do, so it is truly rewarding that this was recognised by yourselves. Thank you for choosing Longsons and we wish you and your parents all the best! Kindest regards, The Longsons Team

5/5

Trustpilot

Highly Recommended

Lonsons in Watton were recommended to us by 3 separate locals, one of whom was a Landlord, and we were not disappointed. We had 2 1/2 sales chains, each time we had problems lower down in the chain with the 3x 1st time buyers. Longsons had good communication and advice throughout, and we would definitely use them again.

Dawn · 24 September 2024

Agent replied · 26 July 2025

Hi Dawn, Thank you so much for taking the time to leave us such a lovely five-star review! We are delighted to hear that you had a positive experience with Longsons in Watton and that our team was able to assist you through the complexities of your sales chain. Your kind words and recommendation mean a lot to us. We wish you all the best! Kindest regards, The Longsons Team

5/5

Google

A fantastic experience with Longsons, thank you to Luke Harding who made the process simple and kept us fully informed every step of the way. Luke was very professional, attentive and easy to contact. He recommended Spires solicitors where everyone worked as a team. I was very impressed with the service offered and i cannot recommend highly enough Luke, Thank you to him the process did not take that long. If i could give you more stars i would.

Paula · 18 June 2023

Agent replied · 17 June 2024

Hi Paula, thank you for taking the time to leave such a lovely five star review and for recommending our services to others! We are so pleased to hear that you had such a positive experience with us and that Luke in particular provided an excellent service. We'll be sure to pass on your kind words to the team! We wish you all the best. Kindest regards, The Longsons Team

5/5

Google

Huge thanks to Kyle Imogen Andrew Vicki and Amber for their highly professional expertise and support when working with buyers. We were kept informed every step of the way of the sale by Imogen and Kyle and kept well up to date with how the chain was progressing. We most strongly recommend Longsons-a modern up to date estate agents with excellent interpersonal and communication skills.

Cros · 18 April 2024

Agent replied · 17 June 2024

Thank you so much for the kind words and 5-star review! We're so happy to hear that our team at Longsons provided you with professional expertise and support during your selling process. Our team is dedicated to keeping our clients informed and up-to-date throughout the entire process, and we are thrilled to see that this was reflected in your experience. Thank you for recommending us and we hope that you're very happy in your new home! We wish you all he best! Kindest regards, The Longsons Team

5/5

Google

Great team family run business and it shows. Took me on a journey over 1 year keeping me in the loop all the way... kept me motivated to continue with the process. Big shout out to Kevin for managing a complex and challenging buyer. He was brilliant. Again thank you Team Longsons for a great experience.

Selina · 28 July 2024

Agent replied · 27 August 2024

Thank you so much for your kind words and for taking the time to share your experience with Longsons. We are thrilled to hear that you felt supported and motivated throughout your property journey. It was our absolute pleasure to assist you throughout the process, and we're delighted that Kevin was able to manage the complexities and challenges effectively. Your appreciation means a lot to us, and we will certainly pass on your kind words to Kevin. We wish you all the best and hope that you're very happy in your new home! Kindest regards, The Longsons Team

5/5

Trustpilot

Outstanding Service

Bought a house through Longsons and was amazed at their level of service. It was a difficult purchase due to the seller who seemed totally out of his depth, at every stage Kevin and Kyle were there holding his hand and keeping the process on track. The energy and time they put in to seeing the process through was quite an eye opener. I would not hesitate to use Longsons for my next sale as they are a very dedicated, professional and friendly company. Well done and thank you to Kevin and team

Christopher · 14 November 2022

Agent replied · 15 June 2024

Hi Chris, thank you so much for taking the time to leave this wonderful 5-star review and for sharing your customer experience. It was an absolute pleasure to help you with the purchase of your new home. We'll be sure to pass your kind comments to the Kevin and the team! Wishing you the very best in your new home! Kindest regards, The Longsons team

5/5

Trustpilot

proffesional service

im truelly gratefull for the proffesional services of Longsons Watton .in particular Andrew and Ryan . i live abroad and in selling my fathers house was not easy living so far away..Longsons constantly kept me informed of all visits and progresses throughout the sale process..i would have no hessitation in recomending them .100 percent proffesional

Stephen · 4 April 2024

Agent replied · 26 July 2025

Hi Stephen, we're absolutely thrilled to hear such positive feedback about our services and the professionalism of our team, particularly Andrew and Ryan. At Longsons, we strive to make the sales process as smooth and stress-free as possible, and we're delighted to know we succeeded in doing so for you, especially given the challenges presented by distance. Thank you for taking the time to share your experience and for recommending us, it means the world to our team. We're grateful for the trust you placed in us for such an important transaction as selling your father's house. We wish you all the best! Should you require assistance in the future, please do not hesitate to reach out. Kindest regards, The Longsons Team

5/5

Google

I cannot praise Longsons enough, especially Ryan. We had a very difficult time with our move and Longsons were with us all the way, they were very professional and patient. Do not hesitate to use this company.

Rodney · 4 December 2024

Agent replied · 9 December 2024

Hi Rodney, Thank you so much for your kind words and for taking the time to share your experience with Longsons. We’re truly delighted to hear that Ryan and the team were able to support you through what can be such a challenging time. Your feedback means a great deal to us, and we’re so pleased we could assist you throughout your move. Wishing you all the best and hoping you are settling in happily to your new home! Warm regards, The Longsons Team

5/5

Google

Longsons are very professional and are very good at what they do, whichever member of the team you speak to on the phone gets what your asking for sorted, but Luke who dealt with our purchase was outstanding, the extras what I ask him if he could do for me, no problem, thank you longsons and thank you Luke 👍. …

Aiden · 18 June 2023

Agent replied · 17 June 2024

Hi Aiden, thank you so much for taking the time to leave such a lovely 5-star review and for sharing your customer experience. We are so pleased to hear that you had a positive experience and truly appreciate your kind words. We'll be sure to pass them on the team and Luke in particular! We hope that you're very happy in your new home! Kindest regards, The Longsons Team

5/5

Trustpilot

Extremely Satisfied

We found Longsons to be an extremely professional estate agents to deal with. We were in a chain of five and Kyle Clarke of Longsons was very pro active in finding out the situation of buyers and sellers up and down the chain. He went above and beyond in keeping us informed over what turned out to be a long and protracted process brought about by people lower in the chain. Longsons and Kyle in particular were a pleasure to deal with throughout.

Martin · 5 November 2024

Agent replied · 26 July 2025

Hi Martin, Thank you so much for taking the time to share your experience with Longsons. We are thrilled to hear that you found our services professional and that Kyle Clarke was able to assist in navigating the complexities of your property chain. Kyle is a valued member of our team, and it’s wonderful to know his proactive approach made a positive impact during what was a protracted process. We hope you are settling in well and are very happy in your new home. Please do not hesitate to reach out if there's anything more we can do for you in the future. Warm regards, The Longsons Team

5/5

Google

I have recently sold and purchased properties with the help and support of the Longsons Team. They keep you informed every step of the way, which makes the process easier and less stressful. I would particularly like to Thank Imogen and Kyle.

Jane · 18 May 2024

Agent replied · 17 June 2024

Hi Jane, thank you so much for taking the time to leave such a lovely review. We are delighted to hear that the Longsons Team, particularly Imogen and Kyle, provided you with exceptional support throughout your recent property transactions. We'll be sure to pass on your kind comments. It has been our absolute pleasure to have assisted you with both the sale and purchase of your properties, and we hope that you're very happy in your new home! Kindest Regards, The Longsons Team

5/5

Google

Longsons recent sold my house for me. They offered really good service ensured I was supported all the way through the process. Great Estate Agent would definitely use them again. Thank you Longston you were well worth 5 🌟 …

Tudor · 14 June 2024

Agent replied · 27 August 2024

Thank you so much for taking the time to leave us such a wonderful five-star review. We are delighted to hear that you had a positive experience with Longsons during the sale of your house. Our team strives to provide exceptional service and support throughout the entire process, and it’s incredibly rewarding to know we’ve succeeded in making your experience smooth and stress-free. We wish you all the best! Kindest Regards, The Longsons Team

1/5

Trustpilot

Incompetent staff on booking viewings!

Abysmal service from this company regarding booking a viewing. I arranged to view a 4 bed bungalow in Ashill on Saturday 7th September. I was the first person who had asked to view. I said I wanted to see it ASAP as it was a lovely bungalow and I knew it would get snapped up quickly. I have been house hunting for 2 years and hardly seen anything I want to view! I was told I couldn't see it before Saturday as the owners had dogs and worked and the agent couldn't get in to the house on week days. I said if anything changes please do let me know as I can view any day any time and I absolutely love it. Today I get a call saying my viewing is cancelled as someone has viewed it and an offer has been accepted. To say I'm upset is an understatement. So I've lost the chance of viewing one of the only properties I have liked because Andrew did not take any notes down that I wanted to view it earlier! I should have viewed it before the people who have managed to view and offer on it! I'm sure I would have offered on it and got my chance to get that property instead! I would give zero stars if I could. Very unprofessional and total incompetence! I would suggest Andrew needs further training! It doesn't take a lot to write a note saying when a potential buyer is able to view!

Joanne · 3 September 2024

Agent replied · 26 July 2025

Thank you for sharing your experience, although we are deeply sorry to hear about the inconvenience you faced regarding your viewing appointment. First and foremost, please accept our sincerest apologies for the distress and frustration this situation has caused you. We understand how challenging house hunting can be, particularly when you've been searching for an extended period, and it's disheartening to miss out on a property you were excited about. It's evident there was a breakdown in communication regarding your viewing request. We take full responsibility for this oversight. Please know that this is not reflective of the service standards we strive to uphold. If there's anything we can do to assist you further in your property search, please do not hesitate to reach out. We would be more than happy to personally help you find another suitable property that meets your needs. Once again, we are very sorry for the inconvenience and disappointment this has caused. Kind Regards, The Longsons Team

5/5

Facebook

I cant thank Andrew and the team in Longsons Watton enough! Our sale and purchase with them was brilliant. Andrew went above and beyond for us it seemed. The team were very professional and anything I asked of them wasn't a problem. I highly recommend them.

Sam · 13 March 2025

5/5

Google

We recently dealt with Longsons to sell my mum’s bungalow and we cannot recommend them enough. From the initial valuation with Andrew, to Gary undertaking the sales particulars and video tour, and finally Ryan updating us with sale progress, the team has been very friendly and informative at all stages. They found a buyer very quickly and nothing was ever too much trouble for them. We really did appreciate the weekly updates, even when there wasn’t a great deal to tell us … just to know things were on track was enough. Thank you Longsons. Your professionalism, enthusiasm and communication was first class and we would definitely use you again in the future and will recommend you to family and friends too.

Sally · 5 August 2025

5/5

Google

The Swaffham branch of Longsons listed and sold my house in Necton. They were always on hand to assist with prospective buyers, and the team were very professional during the process. From start to finish was approx 8 months - and listed the property at the correct price where I got the best price compared to others valuations. I would recommend the Longsons Team for any future sales I may have. Thank you

David · 28 July 2024

Agent replied · 27 August 2024

Hi David, thank you so much for taking the time to leave such a wonderful five-star review! We're so pleased to hear that you had such a positive experience with our Swaffham branch. It was our absolute pleasure to assist you with listing and selling your house in Necton, and we’re glad to hear that you found our team professional and helpful throughout the process. Achieving the best price for your property is always our goal, and we're delighted that you were happy with the valuation and outcome. Your recommendation means a lot to us, and we look forward to the opportunity to assist you with any future property sales. Thank you once again for choosing Longsons. Wishing you all the best for the future. Kindest Regards, The Longsons Team

5/5

Google

I cannot express enough my gratitude and appreciation towards Longsons Estate Agents for their outstanding service and assistance in helping me purchase my property. From the very beginning, they were communicative and attentive to my needs, making the process smooth and stress-free. Their attention to detail and friendly approach were truly remarkable, and I am so grateful for their hard work. I would wholeheartedly recommend their services to anyone in need of a reliable and trustworthy estate agent. Thank you again, Longsons Estate Agents, for your excellent service.

Emma · 18 February 2024

Agent replied · 17 June 2024

Thank you so much for sharing your experience with us, Emma. We are delighted to hear that our communication and attention to detail helped make the process smooth and stress-free for you. Our team works hard to provide exceptional service to all our clients, and we are thrilled that this was reflected in your experience with us. Thank you for recommending us to others and entrusting us with such an important decision. Congratulations on your new property, and please don't hesitate to reach out if you need anything further in the future.

5/5

Google

Although the process of selling the bungalow was long and protracted (not the fault of Longsons) at all time the staff were extremely professional and went that extra mile to keep up to date as the sale progressed. The Watton office team are extremely customer focused and very supportive in what could potentially be a stressful time. I particularly would like to extend my personal thanks a member of staff Mr Ryan Herring for his help, assistance and professionalism......an excellent ambassador for Longsons.

Robert · 11 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Longsons's Google reviews

Questions about Longsons

How many reviews does Longsons have?

Longsons's Watton office has 115 reviews across three platforms: 56 on Google, 18 on Facebook, 41 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Longsons's rating?

Longsons is rated 4.8 out of 5 across all 115 reviews, and 5.0 out of 5 on Google from 56 reviews, checked 9 October 2026.

Where is Longsons's Watton office?

Longsons, 18 High Street, Watton IP25 6AE.

The Trusted Agent

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