Every review we hold for the Watton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThroughout the ups and downs of selling…
Throughout the ups and downs of selling our beloved house, the team at Longsons held our hands throughout the process with friendly and professional attitudes. No hard sell like some companies, we appreciate all they have done for us and we highly recommend them. Many thanks Lynn & Jon Elsey
Lynn · 26 August 2022
Agent replied · 15 June 2024
Thank you, Lynn, for taking the time to leave such a wonderful five-star review! We are so pleased to hear that you had a positive experience and that you would recommend our service to others. We'll be sure to pass on your kind words to the team. Thank you for choosing Longsons! Wishing you all the very best from the Longsons Team!
★★★★★ 5/5
GoogleLongsons were extremely helpful and professional.
Luke was outstanding every step of the way and even assisted me when I hit numerous brick walls with my own Solicitor and a complicated chain. Thank you Luke!
I would highly recommend Longsons.
Laura · 18 June 2023
Agent replied · 17 June 2024
Thank you so much Laura for the wonderful review and for sharing your customer experience. We are so pleased to hear that you had such a positive experience with the team despite the complicated chain and that Luke in particular provided an excellent service. Wishing you all the best in your new home, from the Longsons Team!
★★★★★ 5/5
GoogleWe bought our new house through Longsons in Watton.
A very special shout out goes to Luisa, who chased progress, kept us informed and up to date throughout the various trials and tribulations that came our way... and there were a fair few. Without her pursuit of solicitors, I think we'd still be waiting for our move date! The welcome pack was a lovely touch and a nice treat, thank you.
Jen · 15 June 2024
Agent replied · 27 August 2024
Thank you so much for taking the time to leave such a glowing five-star review! We are thrilled to hear about your positive experience with us and it’s wonderful to know that Luisa provided such exceptional service throughout your home-buying process.Ensuring our clients are well-informed and supported throughout the process is a top priority for us, and it's heartening to know that her efforts made such a significant difference.
We hope that you've very happy in your new home and wish you all the best! Kindest Regards, The Longsons Team
★★★★★ 5/5
GoogleVery happy with Longsons for marketting our property. From the initial meeting to dealing with the Watton office on a day to day basis, they were always helpful pro -active and kept me upto date with progress of our sale. much better than another previous local agent we had used.
Terence · 5 April 2025
Agent replied · 25 April 2025
Thank you for sharing your kind words about your experience with Longsons. We are thrilled to hear that you were happy with the service provided, from the initial meeting to the continued support from our Watton office.
Ensuring a proactive and transparent approach during the process of marketing your property is something we take great pride in, and your feedback truly means a lot to us.
Wishing you all the very best for the future!
Kindest regards,
Amber
★★★★★ 5/5
GoogleLarry was brilliant and efficient throughout the whole process thank you so much !
Eva · 4 October 2024
Agent replied · 25 October 2024
Hi Eva,
Thank you so much for taking the time to leave us such a lovely five-star review! We're thrilled to hear that Larry was brilliant and efficient throughout the whole process. Your kind words mean a lot to us, and we'll be sure to pass them along to Larry.
We look forward to serving you again in the future. If there's anything more we can do for you, please don't hesitate to reach out.
Kindest Regards,
The Longsons Team
★★★★★ 5/5
GoogleFrom my first phone call to Longsons to my receiving the keys, Longsons have been extremely helpful, on occasions going above and beyond to help me.
As a self employed person, the process can be complicated and challenging, but Longsons reassured me every step.
I would highly recommend Longsons, a nice team and exceptional at their jobs.
Lee · 8 December 2024
Agent replied · 9 December 2024
Hi Lee,
Thank you so much for taking the time to share your kind words and leave such a glowing review. We're thrilled to hear that your experience with Longsons was helpful and reassuring throughout the process, especially as we understand how complex things can be for self-employed individuals.
Your recommendation means the world to us, and we're delighted to have been a part of your journey to finding a new home. We’ll be sure to pass on your kind words to the team!
We wish you all the best and hope you’re settling in beautifully into your new home. If there’s anything you need or if we can assist you further in the future, please don’t hesitate to reach out.
Warm regards,
The Longsons Team
★★★★★ 5/5
TrustpilotThank you again Longsons
Imogen has been great. It was a long drawn out purchase due to Probate. But she’s put up with my worries and uncertainties and I’ve been quite difficult at times. But thank you for keeping me informed and making it a little easier.
Sarah · 17 August 2022
Agent replied · 15 June 2024
Hi Sarah, Thank you for taking the time to leave us a fantastic 5* review and for your lovely comments regarding the level of service Imogen, in particular provided. We are so pleased to hear that you had a positive experience with us and hope that you are very happy in your new home! Kindest Regards, The Longsons Team
★★★★★ 5/5
FacebookWe brought a house in swaffham the staff are very friendly. Very helpful and would recommend thank you Logsons swaffham
Saran · 29 July 2025
★★★★★ 5/5
FacebookThanks to Kyle and all the team at Longsons for helping our house purchase go as smoothly as possible. A very professional, efficient and friendly service and we really appreciated the regular updates and information from Kyle. Highly recommended.
Sue · 20 October 2024
★★★★★ 5/5
TrustpilotExtremely helpful and professional
Everything was so nice and easy. Everyone very helpful and always did what they said they would do. I highly recommend longsons in Watton
Maxine · 5 December 2023
Agent replied · 26 July 2025
Hi Maxine, thank you so much for taking the time to leave such a wonderful five-star review! It was our absolute pleasure to assist you throughout the purchase and we hope that you're very happy in your new home! We wish you all the best. Kindest regards, The Longsons Team
★★★★★ 5/5
GoogleThe staff at the Watton branch were in regular contact advising me of appointments both by text and email. They were professional in their dealings inspite of a rude timewaster and quickly sought out a second and successful buyer and would happily recommend them to anyone thinking of putting their house on the market
Dave · 25 September 2024
Agent replied · 25 October 2024
Hi Dave,
Thank you so much for taking the time to leave such a lovely five-star review! We're thrilled to hear that our Watton branch kept you well-informed about your appointments through both text and email. It's wonderful to know that you found our staff professional, even in challenging situations.
Your recommendation means a lot to us, and we truly appreciate your kind words. We wish you all the best in the future and hope to have the opportunity to assist you again should the need arise.
Kindest regards,
The Longsons Team
★★★★★ 5/5
TrustpilotSelling a property through Longsons - Watton Branch.
I recently sold my property through Longsons Watton Branch. What a fantastic team- Luke, Luisa, Nick and Imogen (who is now in the Swaffham office). Having asked in total three estate agents to value my property, I decided to go with a Longsons a small, local, estate agent which doesn't have the large, detached, corporate selling pressure I found the others did. During my initial meeting with Luke, he listened to everything I was looking for in an estate agency and he worked everything through with me courteously and sensitively. His knowledge and experience of the market was very helpful and it was clear from the start that he would be working for ME, the vendor. Communication with the team was excellent at every stage with at least one weekly phone from them to touch base, even if there was nothing to report during the sale at that time. It was great NOT to have to worry about feeling forgotten under a pile of other vendors as I have experienced when I've sold previous properties.
Amanda · 7 December 2022
Agent replied · 15 June 2024
Hi Amanda, thank you for taking the time to leave such a wonderful five star review and for sharing your customer experience. The Longsons team are dedicated to providing the highest level of customer service to our customers so it's truly so wonderful to reach such a lovely review! We'll be sure to pass on your kind words to the team. Thank you for choosing Longsons and we wish you all the best! Kindest regards, The Longsons Team
★★★★★ 1/5
FacebookBooked to view a bungalow and informed them I could see it any time any day as I liked it so much. I was told I would be the first person to see it but had to wait until the Saturday as the owners didn't want anyone in before then. Couple of days later get a call saying my viewing is cancelled as it's been sold! So although there are already people booked in they will allow who they choose to sneak in before you giving you zero chance of an offer! I was already sold able to offer more than the asking price too! Very unprofessional and would not recommend.
Suzy · 25 October 2024
★★★★★ 5/5
GoogleHelpful throughout the process answered all my queries and always responded to emails quickly. There communication was fantastic and they went above and beyond. Really pleased with this service longsons helped me buy my first house they took the time to explain everything to me and reassured me when I became overwhelmed by the new processes. Couldn't recommend them more!
Jess · 18 February 2024
Agent replied · 17 June 2024
Hi Jessica, thank you so much for taking the time to leave us this wonderful review. We're truly delighted to hear that our team was able to provide you with the support and guidance throughout your home-buying journey.
Your first home purchase is a significant milestone, and we’re honoured to have been a part of that journey. Understanding the complexity and significance of this process, we always strive to provide clear communication and support every step of the way.
We hope that you're very happy in your new home and wish you all the best! Kindest regards, The Longsons Team
★★★★★ 5/5
GoogleWe cannot recommend Longsons highly enough!
We had many blips along our selling journey but the Longsons team were always so supportive and helpful. Having used other estate agents previously, Longsons stood out for their excellent communication and down to earth staff members who really go above and beyond. Highly Recommended.
Danny · 28 July 2024
Agent replied · 27 August 2024
Hi Danny,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Longsons. Our team takes pride in offering excellent communication and going above and beyond for our clients, so it's wonderful to see that reflected in your feedback.
Navigating the selling process can indeed have its challenges, and we're glad we could support you through the blips along the way. Your recommendation means a lot to us and we'll be sure yo pass on your kind comments to the team!
Thank you for choosing Longsons and we wish you all the best! Kindest Regards, The Longsons Team
★★★★★ 5/5
FacebookToday my partner Derek and I picked up the keys from Longsons to our forever home. We have been in rented for well over a year trying to find a property to buy and encountered many frustrations along the way, exasperated by the crazy property market of 2021. But in February this year we found a property through Longsons and we can honestly say, their service is second to none, very supportive, helpful and good ol' fashioned excellent customer service. It restored our faith in estate agents! And thank you too, for the lovely welcome gift, little touches like that mean a lot. Highly recommended!
Kathy · 27 May 2022
Agent replied · 22 September 2025
Thank you for taking the time to leave such a wonderful review and for sharing your customer experience. We are so pleased to hear that you had a positive experience and that the team provided an exceptional service. Receiving feedback such as this absolutely makes our day! We hope that you’re very happy in your new home! Kind regards, The Longsons Team
★★★★★ 5/5
TrustpilotVery helpful throughout our sale
Luisa was very helpful throughout, keeping us informed throughout the process (as the seller).
Mark · 13 November 2023
Agent replied · 26 July 2025
Thank you for your review, Mark! We are thrilled to hear that Luisa was helpful during the sale process. At Longsons, we understand that buying or selling a home can be a complex and trying experience, and so we strive to provide excellent customer service throughout every transaction. We'll be sure to pass on your kind words to the team. We wish you all the best! Kindest regards, The Longsons team
★★★★★ 3/5
TrustpilotSame as the others
Apart from the brochure they didn't really do much else. We notified them of an interested person who eventually purchased our property so they didn't have to work too hard. Didn't hear a great deal from them and even when the individual who was handling us left the company they didn't even tell us. No better or worse than any other estate agent.
Robert · 28 September 2023
Agent replied · 15 June 2024
Thank you for taking the time to review your experience with Longsons, Robert. We apologise for our lack of communication during the process and for any inconvenience this may have caused. We are glad to hear that all ended well and your property was successfully sold however.
At Longsons, customer service is our top priority and we aim to provide an exceptional level of communication and support throughout all of our interactions with clients. It appears this may not of come across during your experience and we would love to learn more; feel free to contact us directly so we can discuss further.
★★★★★ 5/5
GoogleReceived a first class service, when buying 100 miles from your current address it put our mind at rest knowing the team at Longsons were always at hand when we needed to ask any questions and they equally kept us informed
Rob · 27 October 2024
Agent replied · 10 November 2024
Hi Rob,
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our team at Longsons was able to put your mind at ease during your purchase, especially when buying from a distance. It's wonderful to know that our efforts in keeping you informed and answering your questions made a difference.
We wish you all the very best and hope that you're very happy in your new home. Should you have any further queries or need assistance, please don't hesitate to reach out.
Warm regards,
The Longsons Team
★★★★★ 5/5
FacebookLongsons are such a great team, we sold with them earlier in the year and they were all fantastic. We had some fairly tricky people and very unhelpful other agents in the chain and Longsons couldn’t do enough to help. House buying is generally always stressful, so choosing the right agent to sell with is so important not to add to that stress and I would recommend Longsons to anyone. Personal and friendly staff, all who will help you out no matter who your contact is. Their prices are more than competitive, yet the service they offer is worth every penny.
Lauren · 28 September 2021
Agent replied · 22 September 2025
Thank you for taking the time to leave such a lovely review and for sharing your customer experience. We are so pleased to hear that you had a wonderful experience with us. It was a pleasure to help you sell your home and enable you to make that next move!
★★★★★ 5/5
FacebookThe professionalism and approachability of the staff at Longsons is without doubt the best I have experienced from an estate agent. When valuing the property they did their research, providing evidence and reasoning for their valuation without putting undue pressure on us. Throughout the selling process they provided a very valuable link between solicitors, buyers and ourselves. Their responsiveness was second to none and overall aftercare was head and shoulders above what I have ever experienced from any business. I cannot recommend them highly enough.
James · 27 September 2021
Agent replied · 20 March 2026
Thank you for taking the time to leave such a great review and for sharing your customer experience. We are delighted to hear that you had such a positive experience with us and that the team provided an excellent service.
★★★★★ 5/5
GoogleExcellent experience with Longsons from start to finish.Both Imogen and Kyle have gone above and beyond during our long and complicated sale and purchase, but remained professional and positive throughout, keeping us up to date at all times.We wouldn't hesitate to recommend them. Thank you so much.
David · 18 May 2024
Agent replied · 17 June 2024
Thank you for taking the time to share your positive experience with Longsons and for recommending us. We are thrilled to hear that both Imogen and Kyle provided excellent service during your sale and purchase process. Our team takes pride in going above and beyond for our clients, while maintaining a professional and positive attitude so it's wonderful to read such a lovely review! We hope that you're very happy in your new home and wish you all the best! Kindest Regards, The Longsons Team
★★★★★ 5/5
GoogleExcellent. Our purchase went through very quickly. Kevin, Imogen and Louisa always keeping us informed and letting us go back to view the property to check the bungalow to ensure we were happy and made the right decision.
All in all during a stressful time they made it a pleasant experience.
Mary · 18 February 2024
Agent replied · 17 June 2024
Hi Mary, thank you for taking the time to share your experience with us. We are delighted to hear that you found our team helpful and that they were able to make your property purchase a smooth process. It is always our goal to provide excellent service and we are glad that we were able to leave a positive impression on you during what can be a stressful time. We wish you all the best and hope that you're very happy in your new home! Kindest regards, The Longsons Team!
★★★★★ 5/5
GoogleOutstanding service!
Highly recommend Longons
T · 20 December 2023
Agent replied · 17 June 2024
Thank you for your kind words and recommendation! It's always a pleasure to receive positive feedback about our service. We strive to provide outstanding service for all our customers at Longsons and we're thrilled to hear we exceeded your expectations. Kind Regards, The Longsons Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.