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★★★★★
113 reviews across 2 platforms
99 The Parade, Watford WD17 1LN
Your Move's Watford office at 99 The Parade is rated 4.0 out of 5 across 113 reviews on two platforms, including 112 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Watford office, from every platform, shown as written. First names only.
5/5
GoogleThe first time I’ve found an agency which is stress free and was very fast with my application as a tenant searching for a new flat . I want to thank Barbara which has been very professional, kind and patience . I love now my current flat . Thanks guys !
5/5
GoogleI would like to thank all the staff at the Watford branch, especially Paige Jackson, Azra Bajaj and David Flower for selling my property. My initial introduction was through the St Albans branch and I have to say that both branches worked well together so thank you Fabrice and Jon.
1/5
GoogleFirst few interactions were normal, now that I am in the rented house and needed help with a few questions and maintenance I have either been ignored or when I call in the conversations are defensive and rude when I'm only asking for assistance. When my tenancy is over I will not be looking to move with this company again.
Hello Renata, I am really sorry you have not been happy with the experience you’ve had from Your Move. We take customer satisfaction very importantly. I understand that this issues was resolved with the branch that day, however I will be happy to investigate the matter further should you feel it necessary. You call me on; 01923 22 33 72 Danielle - Lettings Manager Your Move
4/5
GoogleHad a viewing with Paige who was friendly, informative & cheerful... & large improvement from the previous viewing with an employee from the same company who was unfriendly, condescending & seemed uninterested in providing information. Have now bought with a different agency but would like to recommend Paige!
5/5
GoogleAs a first time buyer the process of buying my home was All new to me, however, the staff at your Move made it a little easier to handle. They had no problem guiding me through each step. A particular Thank You to Azra - you were great.
5/5
GoogleGreat service, the easiest mortgage i have ever completed, cannot believe how easy he has made it for me. would definatley recommend Dipesh Patel the mortgage advisor at Embrace financial services Your Move Watford he has been very informative and helpful, we got the best deal available.
5/5
GoogleCan not recommended your move Watford more highly tremendous service from David and his team with a special mention to Asra who couldn't have been more helpful and always avaliable to answer any questions Moving next month and couldn't be more pleased with the service received Tony
5/5
GoogleI have used your move in Watford to buy & sell my flat . Azra was the consultant who helped me the whole process , she was so professional & helpful . I would recommend Your move to everybody .. best estate agents ever ??
5/5
GoogleSo impressed by my recent experience dealing with Your Move Watford. Megan in particular was so attentive, nothing was too much bother. She made the process moving into our lovely new home as smooth as it could have been - particularly given the current circumstances. We'll definitely be returning to Your Move in the future!
Hello Zhane, Thank you so much for your kind review! We are always delighted to hear positive feedback about our team the branch. We wish you the best of luck in your new home. Kind regards, Your Move Watford
5/5
GoogleI needed an apartment or house for company let and Miss Catherine was so helpful and friendly.She brought me very good properties to view and Danielle clark had very good communication regarding what I was looking for.Overall 5 star customer service...
1/5
GoogleWhilst Azra in the Watford branch worked hard, I found David Flower to be unprofessional, didn't listen and just spoke over me during conversations. I also had to go through 2 layers of complaint process for Your Move to honour the commission agreement that was verbally agreed (as they don't record their calls) and his email was worded vaguely. After mistakes on the initial listing and the invoice, with hindsight I wish I'd used someone else and will never use them again.
1/5
YellWish i'd used someone else
Whilst Azra in the Watford branch worked hard, I found David Flower to be unprofessional, didn't listen and just spoke over me during conversations. I also had to go through 2 layers of complaint process for Your Move to honour the commission agreement that was verbally agreed (as they don't record their calls) and his email was worded vaguely.After mistakes on the initial listing and the invoice, with hindsight I wish I'd used someone else and will never use them again.
3/5
GoogleThe three stars is for everything leading up to the point our sale was agreed. Getting the photos done and the property listed went well and quickly, arranging the viewings went well. We agreed a sale relatively quickly and started the process. This is where it all went wrong. We had the property we were buying fall through and told YM but got no response. We found a new property within a week and the chain was highly motivated to move quickly. Still nothing from YM. Our buyer had a survey done and we agreed to get some damp work done. The only contact from YM was to make sure we didn't reduce the sale cost but to arrange to pay for it separately so it didn't affect their commission. Over a 4 week period this was the only call received. All dealings with our buyer were done by us. Without checking where the delay was YM had the audacity to email a further 3 weeks later suggesting we exchange on our sale before we exchanged on our purchase so they could secure their commission. The delay was with our buyers solicitor, something YM would have known if they had bothered to keep in touch with anyone involved in the process. We then come to exchange and YM appeared to not what to get involved with our buyers solicitor. I had to tell YM if the exchange did not happen we would pull out of the sale to get them to get involved. Apparently a call had been made but as no one had told me this I couldn't have known! Finally it comes to completion. Due to working from home YM did not have a key to our property as I had been home and done most of the viewings my self. I asked YM to pick up a key a week before the completion date as they are out and about all the time and thought this was not too much to ask, but it was. Nothing from YM on this until I rang them 2 days before completion asking what was happening with the key to be told they had arranged that our buyer would pick it up from us once the funds were transferred and would only be 15 minutes away. Apparently an email was sent 5 days before hand which I had not received. Surely you follow up if you don't get a reply? It seemed too much trouble for YM to look after their customer. On the day our buyer was over an hour away. When I mentioned poor communication I was told I could always reach out! I shouldn't be chasing YM to communicate with me! Once the sale was agreed YM seemed to forget who their customer was and who was paying their commission. Over all YM made a stressful process more so.
5/5
GoogleMy experience with YourMove staff has been excellent so far when it comes to viewing of my property and especially with Yasmin M. She is extremely good in her job and very professional. Thank you Yasmin.
5/5
GoogleWe would like to thank Your Move in Watford for making move to our first dream home happened. The circumstances, however, were extremely difficult !!! We agreed a price just before Covid's lockdown, but legal matters weren't finalized so we got stuck. The wait was long and stressful, but trust us, it was worth it. Special thanks to agents: Azra and Scott who accompanied us on the long days of Covid lockdown !!! They were all the time: helpful, professional, accessible and worked really hard for us. Their customer service is excellent and they have gone far beyond all aspects of first-time homebuyers expectations. I don't know if our move to our dream house would have been finalized without them. Highly Recommended !!!
5/5
GoogleThank you to Paige Jackson who gave stellar customer service throughout our transaction. I cannot recommend her enough. Extremely professional, helpful and friendly. I hope to do business again with you very soon.
5/5
GoogleExcellent service, quick respond to any matters. I really enjoyed our cooperation, they couldn’t do any better. Big thanks to Azra, amazing agent, always there if have any questions or need help.
1/5
GoogleThis agency is rubbish. I had a problem with one of their tenants who I live next door to. I called them to complain about the damage to my property and noise from them and they were very unhelpful. I have left messages for them to call me back but they never did. I had to keep chasing them up which was very annoying. They just don't care as long as they get their money and fees from the landlord after that they are not interested. Avoid them at all costs!!!
5/5
GoogleI had a few viewings with the your move branch in Watford and just wanted to leave a review to share my experience. Although due to my situation I did not move in the end, I did Go into the branch and had a number of viewings. I was pleased with the team and how business was conducted. They where really helpful with anything I asked and where very professional at all times. The biggest point to me was they where all very friendly. I would be very happy to recommend them.
1/5
GoogleHaving heard nothing but positive feedback from others regarding your move, I was very disappointed in the service given. We were the buyer in a no-chain purchase. We were chased at every turn by the estate agent for paperwork that our conveyancing solicitor already had, or told wrong milestone dates, or given completely false information. Once we completed I was then thoroughly underwhelmed by the communications with the estate agent. We called up to ask when we could pick the keys up and were told any time, I told them we would be there around 15:30/16:00, we turned up and explained who we were....they couldn't have been less interested, or prepared. Asked me for ID, I showed my passport, it was glanced it, and then the keys were just shoved over to us. Possibly my own fault for thinking that there might have been more of a fanfare considering it was our first house. However all it's taught me is that Your Move aren't people I would choose to deal with again, and I will advise others of the same.
1/5
Googlestay away from this agency! I’ve rented with the once, but never again! I was told the property will be professionally cleane, but when i moved in it was disgusting. Bathroom completed covered in mould, dirty toilet, etc One tear later when I’ve moved they tried to get more money from me everyway the could: make me stay another month/ or paying more rent or even actually blaming me for damage done by previous tennants! And they are very good in accusing people. Luckily I had tge inventory check before I moved so I was able to prove it was not my damage
5/5
GoogleMaximum availability and kindness, I had this experience with Miss Catherine, she helped me find what I was looking for and always gave the maximum availability in all my doubts. I recommend this agency to anyone who needs to find a home.
Hello Cristiana, Thank you very much for your kind review! We are always delighted to hear positive feedback about our team member. We wish you the best of luck in your new home. Kind regards Your Move Watford
5/5
GoogleI recently got in contact with Azra whom i have dealt with over the years. Once again rightmoves team doesnt disappoint. Lovely to work with her, super friendly, caring and considerate, huge thanks for your effort!
Hello Andrew, Thank you for your kind review, we are always delighted to hear positive feedback about our team the branch. We wish you the best of luck. Kind regards, Your Move Watford
5/5
GoogleFound them to knowledgeable and very helpful in guiding me and my partner through the process. Special thanks to Azra Bajaj who was real star??. Thank u
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Watford office has 113 reviews across two platforms: 112 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move Watford is rated 4.0 out of 5 across all 113 reviews, and 4.1 out of 5 on Google from 112 reviews, checked 9 October 2026.
Your Move Watford, 99 The Parade, Watford WD17 1LN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.