Taylors Estate Agents Watford reviews

★★★★★ 1/5

Trustpilot

Next to impossible to login

Whoever was the genius to enforce the ReCaptcha i.e. select the dolphin 5 times before you even check if the password was correct should be immediately fired!!!No Google or Apple login either!!!Once you fix this madness I'll be more than happy to change the review of I still use the website.Anyway, got so annoyed and disappointed that I started using Zoopla now. Not sure if you know the statistics but > 90% of people will just never come back and will never complain.

Mike · 16 June 2023

★★★★★ 5/5

Trustpilot

Great professionalism

Jamie has been very professional and helpful

Kat · 30 March 2026

★★★★★ 1/5

Trustpilot

Absolutely diabolical team in Merthyr

Absolutely diabolical team in Merthyr. They took well over a month to do checks, which took so long I became homeless. Hollie was just the worst. Did nothing to help, never contacted back, didn't what her left and right hands were doing and extremely unprofessional.If you are looking for a team to help you move, this is not it. I have warned you.

Flipside · 5 June 2024

★★★★★ 5/5

Google

I worked with Muhammed Njie, and in todays market, attitude is the key. This young man was extremely courteous, helpful, and wanted to go the extra mile to help. Whilst some other agents just did viewings to keep their word, Muhammed went above and beyond, helping me work through my criteria of house search, and proposed options. I know he will do well, as long as he has the fire in him to succeed. I wish Muhammed the very best.

Srknows · 16 April 2023

★★★★★ 1/5

Trustpilot

This used to be my go to site to find…

This used to be my go to site to find properties. Now its impossible to login If you want business why make it so hard to use.

John · 2 October 2026

★★★★★ 1/5

Google

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!! I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing! Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 26 March 2023

★★★★★ 5/5

Trustpilot

Fantastic Customer Service

I spoke to a customer service agent Mr Bali Mendez. He was so helpful and caring. He provided out standing customer service and I am great full of his kindness 😊

Pooria · 3 September 2026

★★★★★ 1/5

Trustpilot

Rightmove is a xenophobic and racist…

Rightmove is a company which will wilfully discriminate against others based on nationality. As I found out today, they are targeting and blocking a Dutch company only because it has CEO who is Russian (neither the CEO nor the company are sanctioned). Therefore, there is no other reason for this disgusting behaviour but a pure racist hate. Avoid this awful company. (No tolerance for discrimination of any kind!)

Alexander · 4 January 2024

★★★★★ 4/5

Trustpilot

I was happy with the service.

I was happy with the service.Danni was helpful, showed a good understanding of the product and how it fitted into my needs and risk appetite. I appreciated her efforts and insight.I hope i never need to rely on the policy but it is comforting to know it is in place.

Dean · 20 November 2024

★★★★★ 1/5

Trustpilot

Run and stay far away

Breddas, check with the agent or landlord if they are using this referencing provider or otherwise they will fk up the referencing and you won't be getting back the deposit. I contacted agent RM, SC, and AW, but they all said, "we don't care about a one star review" LOL WTF! I don't need your copy paste reply.

Zain · 27 September 2026

★★★★★ 5/5

Trustpilot

Excellent and helpful response

Excellent and helpful response to my enquiry email. Jamie Birley responded with clear explanation and solution to my email issue problem.

Christine · 12 October 2026

★★★★★ 5/5

Trustpilot

I found an issue

I found an issue, I emailed the team, received polite messages from Shannon, with updates. Then an email to say the technical team had resolved the issue. You can’t ask for more than that.

Nigel · 13 July 2026

★★★★★ 1/5

Trustpilot

DON'T WASTE YOUR MONEY!!!!

Thank you Rightmove for your reply which you state you are sorry and someone will be in touch. What a shame it was just empty promises, no-one contacted me instead I get demand for another £300 My advert was initially placed in the wrong category and after a month of no queries I questioned this and it was rectified. Not once have I been offered compensation for that lost month also part month charged at full month rate. The advert was removed after the second month but you still want to charge me. I think it's shameful you want full payment for a service promised but that you failed to fulfill.DON'T WASTE YOUR MONEY!!!!The platform does not work. It's not fit for purpose. I spoke to a very helpful lady Mariessa and I advertised my property with Rightmove. That's where the helpfulness ended, I emailed Mariessa when I found my own buyer to let them know and received no reply. Today I got another invoice for £300 so I emailed them to say I no longer need their services. Mariessa called me to advise that I still have to advertise for another month because I have a contract with them, for some reason I seem to remember being told that if I found my own buyer that would be the end of it.I had one query asking if I wanted to buy their property, I'm not buying, I'm selling. Mariessa insisted there was one other query. Well if there was I didn't receive it. She also said the market is quiet and yet I have been inundated with queries from other sites regarding the property.Be careful when signing contracts what I was told would happen didn't and now Mariessa has told me because I have cancelled the direct debit I will be taken to court. It will have cost me almost £1k for one inadequate query 😡 and a whole load of stress 😳

CHRISTINE · 7 September 2022

★★★★★ 1/5

Trustpilot

Awful scam company

Awful company, they work with estate agents to scam people out of money. The estate agents pass on people who are at risk of being homeless, or the disabled, or people in need of somewhere to live who are desperate. They then "decline" your referencing so the estate agent has a convenient excuse to keep your holding fee, if the estate agent, landlord or tenant pull out of the agreement, it's refundable, but apparently there's a convenient way that they can keep it all, and that's if Rightmove find a reason to decline. And this, naturally, isn't told to you in any correspondence with the estate agent, I wouldn't be surprised if they get half. FRAUD

Steve · 27 March 2026

★★★★★ 5/5

Trustpilot

My email was blocking alerts and…

My email was blocking alerts and Rightmove have managed to resolve this issue, thank you for your help and support

Amanda · 9 October 2026

★★★★★ 5/5

Trustpilot

I asked for help with a new listing

I asked for help with a new listing, had a response instantly - problem solved! Thank you Jamie Birley !

Daniella · 18 September 2025

★★★★★ 2/5

Trustpilot

Lovely phone staff, but poor email communications and not always efficient.

While I admit the Rightmove staff I spoke to are absolutely lovely and polite people, I have found myself very frustrated by the lack of efficiency regarding the process of sorting out references so I was able to rent a property with my partner. They requested a ridiculous amount of documents from myself and my guarantor, which we provided promptly, only for them to then decide that the documents they requested weren't adequate and so requested even more. This happened multiple times and was left largely to the last minute before our holding deposit was to expire. Documents from external parties that were holding up the process weren't chased up by them and we only found out they still hadn't received them last minute, leaving us to chase them up ourselves. Overall, communication via email was not always clear and we weren't kept up-to-date on the progress of the process at all, unless we called them ourselves. To summarise, the experience with Rightmove was not the smoothest or most efficient, but if anyone is finding themselves in a similar situation I would highly recommend contacting Rightmove via phone call as their team are fabulous at dealing with issues from there. If you're happy to be proactive and chase up issues yourself by phone you'll be fine, otherwise their communication isn't great.

Jas · 29 June 2022

★★★★★ 5/5

Google

Chanchal is a great mortgage adviso. She is very friendly and easy to work with she puts in 100% into getting you the mortgage that's best for you. Everything is clearly explained so there are no hidden surprises. I would highly recommend her to anybody she was truly a pleasure to work with in a very stressful time.

Peter · 25 March 2024

★★★★★ 5/5

Trustpilot

Excellent service!

Having had to fill in the enquiry to rent after just switching careers there were a few issues that needed resolving. Howie was outstanding! He listened to the whole situation and looked at everything from every angle that he was permitted to and managed to approve things. He was kind, understanding and kept me updated very regularly and should I ever need to rent again in future and have to go through the process again, it would absolutely be Howie I would want to deal with, he was fantastic!

Nikki · 9 May 2022

★★★★★ 5/5

Trustpilot

Very helpful response to my original…

Very helpful response to my original query and dealt with very promptly. Polite and courteous staff.

Mrs · 14 October 2026

★★★★★ 5/5

Trustpilot

Having some questions about my…

Having some questions about my referencing application, I had a fantastic experience talking to Aimee, who answered my queries clearly and thoroughly

Swimmy · 4 September 2026

★★★★★ 1/5

Trustpilot

I've just seen proof that Rightmove are…

I've just seen proof that Rightmove are putting out false information. My apartment which I bought 2 years ago, does not show my apartment. It's nothing like it whatsoever!!!!!!

Julie · 17 July 2026

★★★★★ 5/5

Trustpilot

Rightmove listens

Contacted Rightmove because the boundaries for my county were completely wrong and it was doing my head in. Took under two hours for them to send my request to the right department and action the changes. Rightmove listens to their customers! Thanks Rich!

Clare · 29 October 2024

★★★★★ 1/5

Trustpilot

Awful customer service !

Awful customer service !! They are very very expensive, they don’t do their checks properly and always asking for more and more documents without giving you a reason why they need them ! It looked like there was no communication between the agent and the company that was doing the checks.They are very annoying by sending you and your employer numerous emails and giving a lot of phone calls without giving you enough time to reply or find everything you need ! I would not recommend Rightmove to anyone, please use another service to safe yourself a lot of headache !

Martina · 4 December 2021