Trusted Agent profile · Watford

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Proffitt and Holt Watford reviews

4.5

★★★★★ Excellent

222 reviews across 2 platforms

141 The Parade,High Street, Watford, WD17 1NA

Proffitt and Holt's office in Watford, at 141 The Parade, is rated 4.5 out of 5 across 222 reviews on two platforms, including 208 Google reviews rated 4.5.

Google logo

4.5 / 5

208

Reviews on Google

This office

Facebook logo

4.7 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Google

Thank you From my first phone call to meeting your have all been very professional and kind.

Ranjit · 13 May 2024

Agent replied · 25 November 2023

Ranjit, thank you for taking the time and trouble to leave a review, much appreciated.

5/5

Google

Nicole was very kind and professional. Her reply’s were fast and she passed on info to the tenant without any issues which made my job easier and a positive experience all round.

Megan · 13 May 2023

Agent replied · 3 November 2023

Megan, thank you very much for taking the time to leave a review and for the positive feedback about Nicole, it is much appreciated.

5/5

Google

I recently sold my house using Proffitt & Holt . The service was excellent and professional from start to finish. From the house going on the market with them they had a buyer within 1 week with completion in under 2 months.

Mel · 13 April 2025

Agent replied · 25 December 2024

Mel, many thanks for taking the time and trouble to leave a review and for the positive feedback it is great to hear.

5/5

Google

I had a great experience with Proffit and Holt, specially Nicole she was so prompt and available for us during the renting process , cleared all our doubts in no time, with happy with the whole team. Thanks and best regards.

Priyanka · 13 April 2025

Agent replied · 25 August 2024

Priyanka, thank you for taking the time and trouble to leave a review and for the positive feedback about the service from Nicole, it is great to hear and much appreciated.

5/5

Google

I am thoroughly pleased with the service I received from Proffitt and Holt for nearly three years. I wholeheartedly recommend them. Throughout the entire tenancy period, their service was impeccable and conducted with professionalism. I want to extend special commendation to Chantel for her professional assistance with all of my requests. Thank you all, you are truly outstanding!

Baciu · 9 August 2024

Agent replied · 25 August 2024

Baciu, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

Izabela is very professional at her job. Great assist to the company. Thank you

Dominica · 13 May 2024

Agent replied · 25 November 2023

Dominica, thank you for the review, we really appreciated it.

5/5

Google

Nicole was super kind and clarified everything for me so quickly! 100% reccommend!!

Dana · 13 May 2024

Agent replied · 3 November 2023

Dana, thank you for taking the time and trouble to leave a review, much appreciated.

5/5

Google

Spoke to Nicole, was really helpful throughout and have great service! Would recommend

Danielle · 13 May 2024

Agent replied · 25 November 2023

Danielle, thank you for the review, much appreciated.

5/5

Google

Spoke to Nicole on the phone. Very helpful regarding a question I had.

Victoria · 13 May 2024

Agent replied · 25 November 2023

Victoria, thank you for the review, much appreciated.

5/5

Google

Really positive experience with everyone in the team here from start through to completion!

Danny · 23 December 2025

Agent replied · 30 December 2025

Danny, thank you so much for taking the time and trouble to leave a review and for the positive feedback, we appreciate it.

4/5

Google

Nicole was friendly, reached on time and patiently answered all our questions.

Amit · 13 May 2024

Agent replied · 3 November 2023

Amit, thank you very much for taking the time and trouble to leave a review, it is much appreciated.

5/5

Google

A great agency especially Irfan who was patient and kept us up to date every step of the way.

Mike · 1 December 2023

Agent replied · 31 December 2023

Mike, thanks for takign the time to leave a review, we appreciate it.

5/5

Google

We had an excellent experience dealing with Sean, Roshele, Irfan and the team to sell and buy two properties in Watford. Professional, communicative and responsive from the start and determined when necessary to allow us to get a deal …

Patrick · 8 October 2021

Agent replied · 3 November 2023

Patrick, thank you so much for taking the time to leave a review and for your kind feedback about the service you have received, we really appreciate it and will be sure to pass it on to the team.

5/5

Google

A Fantastic Agency. From booking initial viewings right the way through to collecting the keys, the Proffitt and Holt team at the Watford branch, namely John and Roshele were hugely supportive, prompt, efficient, helpful and an all round a …

Nikesh · 8 October 2021

Agent replied · 3 November 2023

Nikesh, thank you so much for taking the time to leave a review and for the great feedbak, it is much appreciated.

5/5

Google

Ryan and team were very professional from start to finish of our purchase. He was very helpful and easily reached to answer any questions we had along with way. Pleasure dealing with you Ryan.

Chloe · 7 June 2022

Agent replied · 7 June 2026

Thanks Chloe for your kind works. We all wish you and Patrick the best of luck with you new home!! Thank-you again!

5/5

Facebook

Proffitt and Holt have been a brilliant company to buy our property from. From initial stages Irfan was very supportive and considerate of our style, budget and location and kept us very well informed. In particular though, Clare in the sales progression team has been absolutely brilliant! She has been excellent at communication, sorting out potential issues, offering advice and keeping us positive throughout the purchasing process. Clare’s advice and expertise have been so valuable! Having such a helpful and efficient sales progression team with members like Clare make you hope to purchase again from Proffitt and Holt - thank you! Alex and Stacey

Alex · 13 June 2018

5/5

Google

I dealt with Paul Thomson at their Watford Office and found nothing but help, support and efficiency leading to a successful sale within 2 weeks. Also during the entire sales process Paul and his colleagues were always …

Jim · 8 October 2021

Agent replied · 3 November 2023

Jim, thank you so much for taking the time to leave a review and for the great feedback, it is appreciated and we will be sure to pass it on to Paul and the team.

5/5

Google

I would like to thanks, whole Watford Team of Proffitt & Holt team who have work diligently right from the beginning till the end. One thing I like most about them is that they do not pressurize for any available deal, but seek info and understand your requirements. Another to add is to keep client updated through out the process. I would surely recommend family and friends.

Deepak · 1 October 2023

Agent replied · 3 November 2023

Deepak, thank you for taking the time and trouble to leave a review and for the positive feedback, it is great to hear, thank you.

1/5

Google

Sales team were great getting me in a flat, however failed to disclose that the flat has a problem with the ventilation system. The flat was then listed for sales without informing me. I was also left without hot water after reporting the problem for about a week before the electrician were able to look at the problem. Just a disappointment, as the team seems friendly 😞

Matthew · 1 October 2023

Agent replied · 3 November 2023

Matthew, we have to take issue with the comments you make as they are incorrect. The fact that there was a known issue with the ventilation in the block was discussed with you at the time of the viewing and our team member spent time with you turning on the kitchen and bathrom fans to see if the problem could be re-created and it couldn't be heard. We informed you that the landlord was thinking of selling and arranged access with you for sales valuations to be carried out. We tried on a number of occassions to reach you to inform you of the landlords decision to sell and eventually had to leave you a message informing you of this decision and asking you to contact the office. The electrical issue was reported by you on the Sunday 30th July, you were contacted about it when we re-opened on the morning of Monday 31st and and our contractor attended to resolve the problem on Tuesday 1st August. It did not take a week before anyone attended. If you would like to discuss any of these points in more detail, please contact one of the team who would be happy to clarify.

5/5

Google

Very impressed with Proffit and Holt as a team in negotiating my sale in the first instance with the buyers and their after sale support leading up to exchange and completion… selling one’s property is stressful but I’ve felt that along the journey Proffit and Holt were there to support me with my enquiries and I would recommend them to any potential sellers out there!

Eugene · 23 September 2023

Agent replied · 3 November 2023

Eugene, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.

5/5

Google

Nicole was very attentive and helpful.

Efe · 13 May 2024

Agent replied · 25 November 2023

Efe, thank you for the review, much appreciated.

5/5

Google

Izabela was excellent - thank you

Sarah · 13 May 2024

Agent replied · 25 November 2023

Sarah, thanks for the review.

5/5

Google

We sold through Proffitt and Holt and can't recommend them enough. They removed much of the stress that we have had in past dealings with agents by keeping us informed every step of the way and delivering by finding us a buyer within 2 weeks in a tough market. If we sell again, we would have no hesitation in using them again.

Aditya · 23 November 2023

Agent replied · 25 November 2023

Aditya, thank you for taking the time and trouble to leave a review, we really appreciate it and great to hear things went well.

1/5

Google

Very poor experience with Proffitt & Holt 's Watford branch. Made a second offer on a house and never heard back. What a rude and unprofessional behaviour. I was dealing with Phill M.

Veronika · 6 March 2025

Agent replied · 2 September 2025

Veronika, I was obviously disappointed to read your review and understand that Phill has already been in contact with you to explain why there had been no response to your offer, our clients were away and were still considering the offers they had received. We apologise for the delayed response but had understood everyone was aware of the reasons. I hope we can help you again in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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