Proffitt and Holt Watford reviews

★★★★★ 1/5

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Rented through them for over 2 years, since we moved out a month ago it’s been impossible to get in touch with them, no calls back, no responses to my emails absolutely nothing when it comes to returning the deposit back. The landlord himself had to go to the branch to get them to transfer the money back to us but all they do is lie constantly saying they’ve done it. So many other better agencies out there… Samantha Hazlett was dealing with us… she was meant to arrange the key collection on our moving out date in the morning, comes to the day before the key collection date and we still haven’t heard from her or the company they work with (while we were trying to contact Sam ourselves all week but apparently we didn’t)… reached out to the landlord and told him no one has contacted us about the key collection so he had to chase them again, few hours later I received an email saying it’s been arranged and someone will contact me, however, the landlord was told they contacted me weeks ago about it and I know exactly what’s going on… I knew we were giving the key back but not when or what time or to who until 2 hours before the key collection. Comes to the day of key collection and only at 2pm I was contacted by the external company saying they are ready to collect the key (requested a morning slot weeks prior key collection). The external company confirmed that they only received this booking when I received an email at 5pm day before the key collection saying they will be in touch with me. So Samantha was lying to the landlord about it. Now has stopped responding to my emails, calls since it’s time to return my deposit.

Greta · 7 December 2021

★★★★★ 5/5

Google

A very professional company with a sales progression specialist without whom things might have taken a lot longer with a complicated leasehold sale. Thoroughly recommended.

Des · 28 July 2026

★★★★★ 5/5

Google

Amazing estate agents and in particular Irfan who has a wealth of knowledge and experience in the housing market. Very impressed with his skills. They always seem to have the best houses for sale. Definitely will use them if needed in the future. By far the best in Watford and surrounding areas.

Kamran · 13 April 2024

★★★★★ 5/5

Google

The team at Proffitt & Holt have always been very professional over my 3 years experience dealing with them as a tenant, always helpful, the whole team especially Nicole Glover have always been able to assist resolving any issues in a clear and stress free manner. I would highly recommend.

Paul · 13 May 2024

★★★★★ 5/5

Facebook

P&H Watford 5* I have just sold my mum’s house through P&H, I had excellent service from beginning to end. John Armstrong and Clare Foley were truly amazing. John went over and above to make things easy for me. As I live 1.5 hours from the house in Watford it wasn’t always easy to get there but the team kept me informed. House completion was yesterday and all went smoothly. I would highly recommend P&H to anyone.

Lorraine · 22 January 2022

★★★★★ 5/5

Google

Thank you so much for helping us find our first rental house in Belfast .We could not have done this without you, and we are endlessly grateful for your hard work and expertise. Thanks for your hospitality during our stay. If any of our friends or family are ever in need of an agent, we will be sure to send them your way. All the members from Redian especially Ryan and Harry helped a lot in our journey .Hopefully meet you soon for buying a new house 🏠

Dennis · 7 June 2024

★★★★★ 5/5

Google

Recently sold our house through Redian real estate and had a very positive experience through from Ryan coming out to value and initially chat and explain the process to Adam working with us throughout the sale, the lads where fantastic. Didn’t push us into selling and made sure it was the right price and thing for us. Couldn’t recommend Redian enough if you are buying or selling your property the lads will keep you at ease throughout what is a stressful process in it self. Thanks lads 👍

Barry · 7 June 2024

★★★★★ 5/5

Google

Chantel has been extremely helpful and prompt in her response which was very reassuring for us as a client. I wish her all the very best!

Saima · 13 April 2025

★★★★★ 5/5

Google

Proffitt & Holt has been very professional in handling property lettings. I have had a very prompt and hassle free experience with them. Much appreciate all effort from Sarah Greean, the Tenancy Manager who was very friendly and helped arrange the viewing swiftly and further blocked the property for us. Have had a very good experience with Proffitt & Holt.

Sanoj · 23 August 2025

★★★★★ 5/5

Google

I have always found Proffitt and Holt great to deal with, especially Sean who has helped me with several investment properties over the years. He's responsive, honest and knowledgeable about the local area and I would highly reccomend him for anyone looking to move in and around the Kings Langley or Abbots Langley area.

Nazia · 13 October 2023

★★★★★ 5/5

Google

I had a great experience with Proffitt and Holt. Irfan was very professional and helpful throughout the process. He and the rest of the team are on hand for any questions and make a stressful process much more bearable. I would recommend Proffitt and Holt

Adam · 13 April 2024

★★★★★ 5/5

Google

Just wanted to say a big thank you to Nicole and Izabela for their professionalism in the way my tenancy was handled. They provided an excellent service and were very knowledgable in tenancy rules and regulations. They will be my go to agency should I ever decide to rent again in Watford.

Shak · 23 September 2023

★★★★★ 5/5

Google

Nicole is always the one with lovely smile and greeting to us everytime when we meet. And she offers her immediate response and assistance whenever we have a problem or an enquiry on any matter with our house. Really appreciated!!

Eddie · 13 May 2024

★★★★★ 5/5

Google

Hi Nicole Glover, I wanted to take a moment to express my deepest gratitude for the exceptional service you've provided throughout the process of refurbishment of bathrooms in 13catalonia.Your dedication, expertise, and unwavering commitment have truly made this experience not only smooth but remarkably enjoyable. From the very beginning, your professionalism and attention to detail set you apart. Your ability to negotiate on my (tenant's) behalf with the porperty management in fixing the bathrooms showcased not just your skills but also your genuine passion for what you do. The transparency and open communication you maintained throughout the entire process were not only appreciated but essential in establishing trust. Your honesty and integrity shine brightly, setting a standard that others in the industry could undoubtedly learn from. In a world where exceptional service is often rare, you have proven to be a gem. I wholeheartedly recommend your services to anyone seeking a top-notch real estate professional. Thank you, Nicole, for going above and beyond. Warm regards, VinayKandy 13catalonia

Vinay · 23 September 2024

★★★★★ 5/5

Facebook

We have just completed our purchase through the watford branch. Joe and Amanda were great to deal with and ensured a smooth purchase. We had looked at a number of properties with Joe in a particular area and he took a punt and suggested we look at this house in a different area. We fell in love with it and I am grateful to Joe for encouraging us to look at this property. I would recommend P&H. Thanks

Laura · 4 September 2018

★★★★★ 5/5

Google

I have dealt with Irfan for a number of years in my search for investment properties and he has been nothing but patient, professional and among the best agents i have dealt during my long time in buying and selling properties in Watford and the South East.

Imran · 22 November 2023

★★★★★ 5/5

Google

One of the best agents i have dealt with in Watford. Irfan has been particularly helpful in helping me find something and taking the time to answer questions about the area and even on properties not being marketed by him!

Alkim · 13 April 2024

★★★★★ 5/5

Google

Izabela is very professional and helped answer any questions I had. If she didn’t know the answer straight away she emailed me immediately once she knew. Thank you for your help so far in finding me a property.

Amanda · 13 May 2024

★★★★★ 5/5

Google

My experience with Profitt & Holt in regards to setting up Rental tenancy has been quite easy I must say. I did not have to overthink because the process was laid out procedurally and fairly quick. I have been supported by Izabela Jamka, who also presented the property. She was informative, professional, easily approachable and gets to the point with emails and information. I am quite happy with my experience and that we had her to help us through securing the property. I recommend this company and Izabela for her straight forward approach with helping customers. Great stuff, this couldn't have gone sooner than I imagined.

Asher · 9 August 2024

★★★★★ 5/5

Google

We have had amazing service from start to finish from the whole team at Watford branch. Irfan was really helpful, Always friendly and accommodating. We had a great experience and would definitely recommend him and the team.

Niranjan · 13 April 2024

★★★★★ 5/5

Google

Irfan Raja was fantastic. He always went out of his way to find properties that he knew my husband and I would like. Very personable and professional. A real credit to Profitt and Holt.

S · 13 May 2024

★★★★★ 1/5

Google

I don't recommend using this agency. It involves jumping through several hoops and wasting a lot of time just to view a house(rental). It seems like they can't be bothered to do their job properly. Edit: It seems my initial assessment was accurate. Despite numerous inquiries about a property, the agency has failed to respond. However, they did find the time to reply to my review. This experience has made me feel that renting a property is akin to playing a lottery where the winner is chosen randomly.

Epitaph8 · 7 June 2024

★★★★★ 5/5

Google

Just bought a property from Redian a couple of weeks ago. We are very happy with it and very satisfied. Any questions, any queries were solved in minutes. The job was done at high standards. Compared to other real estate agencies they are new to this market but they do a high professional job. Thanks very much to Ryan and all his team for helping and good luck what are you doing. It is good to see young businesses growing up in Northern Ireland in such a difficult time and we are very proud the future is in good hands. .

Radu · 7 June 2024

★★★★★ 5/5

Google

I couldn’t recommend these Estate Agents enough! We sold a flat and purchased our new house via Proffitt & Holt and received a great service all round from the Watford Team. Sian made the negotiations seem so easy, Hannah was great at …

Niamh · 8 October 2023