Trusted Agent profile Β· Watford

Fairfield Estate Agents Watford reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

317 reviews across 2 platforms

190 Bushey Mill Lane, Watford, WD24 7PE

Fairfield Estate Agents's office in Watford, at 190 Bushey Mill Lane, is rated 4.9 out of 5 across 317 reviews on two platforms, including 307 Google reviews rated 4.9.

Google logo

4.9 / 5

307

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Google

Genuinely lovely people and great communicators! Thank you all for a great experience.

Becky Β· 10 August 2025

Agent replied Β· 9 September 2025

Thanks so much for taking the time to leave a review, wishing you all the best in your new home. Kind regards Matt

5/5

Google

We recently bought a home through Fairfield Estates. The team at Fairfield Watford has been excellent and extremely helpful. As it was our first buy, they guided us well. Chris was incredibly helpful. He communicated well with all parties involved and made our first buy experience a good one. Thank you again.

Nidhi Β· 27 August 2022

5/5

Google

Can not recommend them enough. Very professional and friendly. Went above and beyond through the whole process. Anything I needed help with they were more than willing to help. All the staff are amazing . Thank you Fairfield 😊 …

Kelly Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you for taking the time to leave a review, it’s greatly appreciated. Wishing you all the best in your new home. Kind regards Matt

5/5

Google

Brilliant service from both Vito and Chris through a particularly long and difficult exchange. Very easy to deal with, super helpful with both so friendly, welcoming and professional. Everything is done in a timely manner and you can tell they are really invested. Would highly recommend and will use them again!

Tasneem Β· 27 August 2022

1/5

Google

Avoid like the plague if you’re a renter. The staff treat you like you are a bother for even the most basic questions. I was threatened with β€œconsiderable charges” for ordering the wrong size Β£3 pound sink plug when I left the property, and received endless rude emails from the director of this company about the matter while I was on holiday. When we moved out I had the oven (and the entire property) professionally cleaned, but as there was a streak left on the inside of the glass door, they charged me Β£75 from my deposit to have it cleaned again by one of their cleaners, clearly trying to desperately milk every penny out of the situation. I found this ironic, when the property itself was in absolute shambles from before we moved in. We had 2.5 years of peeling paint, broken appliances, mold, leaking pipes and intermittently functioning hot water and central heating. We ended our lease early because we could not tolerate the state of the property any longer. They may put on a show if you’re selling a property with them, but if you’re β€œjust” renting through them, it is an absolute nightmare. I used to dread having to get in touch with them if something was broken as the reception staff are so rude. The only sensible professional is Justin, who does the property inspections. Avoid avoid avoid.

Monica Β· 10 January 2020

Agent replied Β· 8 January 2025

Good morning Monica, I am really sorry to see you have given us a 1 Star rating. At Fairfields we really pride ourselves on the Google reviews we receive. I felt we had a fantastic relationship throughout your tenancy, so I am really keen to understand if there was anything in particular that you were not happy with. I would really appreciate the opportunity to understand what has upset you, and try to put your mind at rest, especially as it is now six months after you moved out. Kind regards Justin.

5/5

Google

The whole team at Fairfields were amazing We have been an agents absolute nightmare as sellers, but they remained super calm and patient with us throughout We dealt mainly with Matt and Chris Matt was always on hand to help regardless of the query Even after our sale Matt has been on hand to help us. Highly recommend and would definately use again if opportunity arose

Aneela Β· 28 August 2017

5/5

Google

Both Matt and Chris were instrumental in supporting our property purchase. Regardless of all our queries, Matt went out of his way to assist us in getting answers to our questions and facilitating the communication between all parties. The whole team have been a real pleasure to work with and we have liked their approach to dealing with prospective buyers. Thanks Team Fairfield!

Amish Β· 28 August 2019

5/5

Google

the location and room sizes of the place were good. i found the estate agent called isabella carpenter very friendly and polite. however it does not have as good qualities as other places which i have been looking at

Nick Β· 26 August 2025

5/5

Google

My first dealings were with Vito and Tiffany. They were proactive, helpful and responsive. In the later stages I was introduced to Andrea who was equally helpful. Vito, Tiffany & Andrea - 5 star service.

Dominique Β· 20 August 2024

Agent replied Β· 26 October 2024

Thanks for the glowing review, your comments are greatly appreciated. Kind regards Matt

5/5

Google

Excellent estate agency, the best I have come across. Such delightful agents, really courteous and polite, their customer service is top of the class and always happy to help and accommodate customers. I recommend Fairfield Estates to anyone who wants to have a stress free renting experience.

Camelia Β· 30 December 2023

Agent replied Β· 26 August 2024

Thank you for your kind words, Camelia! We are so pleased that you had a stress-free renting experience with us and that you found our agents to be courteous and helpful. We appreciate your recommendation.

5/5

Google

A great team of people who definitely exceeded expectations in the sale of our property. They were always available to help, returned calls immediately and gave 100% service. I would definitely recommend.

Michelle Β· 26 September 2024

Agent replied Β· 26 October 2024

Thank you so much for taking the time to leave a review, it’s greatly appreciated. Wishing you all the best in your new home. Kind regards Matt

5/5

Google

My experience with Fairfield so far has been excellent. Vito is very friendly with a good sense of humour and I felt at ease with him straightaway, and felt comfortable to ask questions about the rental properties I was viewing and that I was getting good honest answers. I feel confident I will continue to receive a good professional service from Fairfield.

Tanya Β· 28 August 2018

5/5

Google

We experienced excellent service from Isabella.

Mpumelelo Β· 12 August 2025

Agent replied Β· 9 September 2025

Thanks for sharing your positive experience with Isabella. Kind regards Matt

5/5

Google

I had a great experience with Fairfield Estates. Their professionalism, attention to detail, and effective communication made the entire process seamless. I appreciate their dedication to ensuring a smooth transaction, and I highly recommend their services to anyone. Special thanks go to Tiffany and Vito.

David Β· 30 December 2023

Agent replied Β· 26 August 2024

Thank you for your kind words, David! We are so glad to hear that our team provided you with a seamless experience and that you were pleased with the level of professionalism and communication. We appreciate your recommendation and thank Tiffany and Vito for their hard work.

5/5

Google

Despite difficulties with our lease after a very drawn out lease extension process, the team at Fairfield's got us sold and moved. Big thanks to Matt and Lauren and the rest of the team.

Mike Β· 27 August 2023

5/5

Google

The staff there is incredibly helpful and courteous, and Tito is an exceptional employee who is very good at his job.

Liviu Β· 28 May 2024

5/5

Google

I would like to thank the people at Fairfield in this way, they were always helpful and efficient and friendly, they made the whole purchasing process seem easier, I wholeheartedly recommend them.

Monica Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you for taking the time to leave such a lovely review, hope you are enjoying your new home. Kind regards Matt

5/5

Google

Just wanted to say a huge thank you to both Dani and Vito, regarding my recent communication and flat viewing. Although I was unable to make an offer of rent in the end, from my first enquiry to my viewing, Dani and Vito could not have been more helpful and professional. I look forward to hearing from you soon, in my continued search for a rental property. Thank you guys, highly recommended.

Ben Β· 28 February 2024

5/5

Google

This viewing and mainly interacting with Vito completely changed our perception of what a good experience is. He was very communicative, kind and honest with us, so while we did leave this viewing without finding our next home we felt that we’ve met someone who genuinely cares about supporting us to find a suitable future home. We cannot stress enough how our previous experiences have not always been positive. Vito’s experience and transparency was clear today, and he was very respectful with us.

Sofia Β· 27 August 2023

4/5

Google

We recently bought a property in Watford through Fairfield. We viewed over 15 properties and in each viewing they never put pressure on us to buy. Chris always explained the details of the property and clarified our questions. Lauren showed us few properties and had good ideas to transform certain aspects of the house. Matthew ensured the sale went through well and always had time to explain to us on anything as we had loads of questions as first time buyer.They accommodated our several no of requests for viewing same property a few times. I really appreciate it. The whole sales team are highly professional and would recommend Fairfield agents for buying home. The overall experience has been absolutely smooth and fantastic.

Maya Β· 27 August 2023

5/5

Google

I had the absolute pleasure of working with Fairfield Estates, an exceptional estate agent in my search for the perfect apartment. From the moment I connected with them, I was amazed by their dedication and professionalism. Their personalized approach truly set them apart, they took the time to understand my choices, ensuring the property is aligned perfectly with my needs. Throughout the entire process, Fairfield guided me at every step, providing me with invaluable insights that greatly informed my decisions. . What truly stood out was their unmatched responsiveness and proactive communication. Even after moving into the apartment for any issues the minute I reached out to them I got immediate answer and a remedy. I not only found an apartment that exceeded my expectations but also enjoyed a stress-free and enjoyable journey. I wholeheartedly recommend their services to anyone in search of their dream home!

Ray Β· 27 August 2023

5/5

Google

Great service from Matt and his professional team. Balanced, fair and sensible approach which satisfies both buyers and sellers, as I have worked with him from both sides. Understands and advices about all details regarding home market and specific processes. Both experiences have been smooth and reliable.

Millan Β· 27 August 2023

Agent replied Β· 26 August 2024

Hi Millan, thanks so much for taking the time to leave a review, much appreciated. Wishing you and your family all the best.

5/5

Google

I have used Fairfields estate agents to sell 3 houses together to enable me to buy the house of my dreams in the countryside. I found them to be very efficient, keeping me up to date with the transactions. I also use them as a letting agent in Watford. In the past they have found very good tenants, that have stayed with me for several years without any problems. I would highly recommend them and their team. Alan Shew

Alan Β· 27 August 2023

5/5

Google

My experience with Fairfields was really great. Matt helped me through the purchase of my first home and was lovely. I found both Matt and Chris to be very warm, honest and helpful throughout the process. Would definitely use Fairfields again in the future and highly recommend!PositiveResponsiveness, Quality, Professionalism

Reshmi Β· 27 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fairfield Estate Agents's Google reviews

Questions about Fairfield Estate Agents Watford

How many reviews does Fairfield Estate Agents Watford have?

Fairfield Estate Agents's Watford office has 317 reviews across two platforms: 307 on Google, 10 on Facebook.

What is Fairfield Estate Agents Watford's rating?

Fairfield Estate Agents Watford is rated 4.9 out of 5 across all 317 reviews, and 4.9 out of 5 on Google from 307 reviews.

Where is Fairfield Estate Agents's Watford office?

Fairfield Estate Agents Watford, 190 Bushey Mill Lane, Watford, WD24 7PE.

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