Trusted Agent profile · Watford · Hertfordshire

Coopers Estate Agents Watford reviews

4.5

★★★★★ Excellent

149 reviews across 2 platforms

164 St. Albans Road, Watford, Hertfordshire, WD24 4AS

Coopers Estate Agents's office in Watford, Hertfordshire, at 164 St. Albans Road, is rated 4.5 out of 5 across 149 reviews on two platforms, including 125 Google reviews rated 4.6.

Google logo

4.6 / 5

125

Reviews on Google

This office

Facebook logo

3.8 / 5

24

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

1/5

Facebook

West Drayton branch never call back when they say they will when questioned about it they make one excuse after the other in the end they resort to just telling lies Would never buy or sell a property through Coopers West Drayton Totally lacking in customer care very unprofessional

Janet · 12 July 2022

Agent replied · 28 October 2023

I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request, but If you find this message embarrassing please pardon my manners, thanks

5/5

Google

Alex was a great help in selling our property. Communication was great and no questions were too silly.

Charlotte · 11 October 2023

5/5

Google

I cannot compliment the team at Coopers enough. They have been a pleasure to work with from the very beginning. Thank you Alex, Kate, Julia and Siobhan have been brilliant. Thank you for everything. Onkar

Eagle · 26 August 2021

5/5

Google

Coopers are the agency I have used for many years. They are a reliable, trustworthy and hardworking agency... Alex is an excellent manager and his staff are always polite and welcoming... I would not hesitate a moment to recommend them.

Jenny · 29 July 2019

1/5

Facebook

I was a client for over 6 years my rental property was destroyed in an arson attack I was offered temporary emergency accommodation but no attempt was made to find me a new property the lettings manager told me that as my circumstances had changed and I was now clinically vulnerable it would be 'difficult ' to find a landlord to accept me as my income was now from the government I had to fight for my deposit to be refunded this took over 2 months. this company have neglected their duty of care to a vulnerable long standing client they never return calls and just send a generic reply to emails if you are looking for a responsive professional company these people are not for you

Ged · 12 August 2021

5/5

Facebook

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John · 27 February 2023

1/5

Google

Very poor. I would not recommend These agents were happy to knowingly rent out a property that had numerous damp issues

G · 30 July 2022

1/5

Facebook

Covers has placed a board outside my flat for the past month, falsely advertising a sale. Dom at the Ruislip branch has repeatedly promised to remove the sign, but it is still there. When I do eventually sell my flat, I will NEVER use coopers or recommend their shoddy lying service to anyone

Esther · 7 July 2015

Agent replied

Thank you for making us aware of this. The board company will be contacted and removed within 24 hours.

5/5

Google

If you are a tenant - always rent with Coopers if you can. From the first day I contacted them, the team at Coopers has been very professional, polite and helpful, this continued through all my viewings and finally in setting up my contract, which was very fair and transparent. Since living in a property managed by Coopers, they have always given me lots of notice of any viewings, inspections, or work that needs to be carried out; answered my questions promptly; and kept me up-to-date on anything I need. They really understand that it the property is your home, and made me feel respected while they undertook their responsibilities in managing the property. I am now in the process of moving to a new property and immediately went to Coopers to help me find a new home, instead of gambling on using a different agency, too many of whom (in my experience) treat tenants like a nuisance instead of an actual human looking for somewhere nice to live.

Lisa · 12 November 2019

5/5

Google

I have used Coopers for many years and I can highly recommend their service. The team are so friendly, helpful and supportive and really go above and beyond. Truly a pleasure to work with.

Darja · 11 October 2024

1/5

Google

They don't like long term tenants, they just try to be nice with you for the first year once you consider an other tenancy agreement they totally change they are always on the landlord side ,they take more than one month to fixe the washing machine They try everything for your deposit, Alex used to be nice when he was fat but since he lost weight he became a lyer he lied on the date he gave as the notice they did everything for our deposot they find many excuses as previously mentioned in other reviews. Not recommended at all. ..

Hanane · 31 July 2018

5/5

Google

Sasha sold my property recently and managed the whole process brilliantly. She was relentless in pursuit to sell, knowledgeable and friendly. Overall great experience, would defintely use both Sasha and Cooper's again

Colin · 11 October 2024

5/5

Google

Thanks for all your help getting the sale sorted. Liaising between solicitors that can't seem to talk to each other isn't really your role but thanks for sorting it out.

R · 11 October 2024

5/5

Google

As a landlord, I would not hesitate to recommend Coopers. From start to finish the process has been seamless. Coopers found us great tenants, have gone above and beyond and been a pleasure to work with. Kate and Alex have been faultless throughout. Appreciate all your help!

Ben · 11 October 2023

5/5

Google

All I can say is a massive thank you. We had a very difficult sale due to protracted probate issues and the team at Coopers were absolutely fantastic.

Susan · 11 October 2024

5/5

Facebook

The you guido he really is the best estate agent ever very polite very kind and has a great smile and presence about him ever need help ask guido he will get straight on the case and get it sorted thanks guido

Sharonea · 5 December 2017

Agent replied

Thank you for the review Cheri!

1/5

Facebook

Appalling after care service, too many to mention, still waiting for the return of our deposit, been 11 days since we handed back the keys, and we get a response of "will return deposit in due course" Its our money, disgusting

Jane · 27 March 2017

Agent replied

Dear Jane. As per the contract, we had ten working days to come back to you which was adhered to. Payment has been made this morning. Please contact the Ruislip lettings branch if you have any further queries. Kind Regards, Coopers Residential.

5/5

Google

Coopers team in Watford gave first class service from start to finish of my tenancy. I always received good communication from them with up to date information. They really looked after me as a tenant. I never had to chase anything with them. I will definately return as a tenant with them in future. They really know their market place. Highly recommended 10 out of 10 for Customer Service.

Carole · 29 July 2019

5/5

Google

Had an amazing 3 years in tenancy with Coopers. Always responsive, pleasant, and helpful. Kate especially is wonderful. Thank you!

Oran · 11 October 2024

5/5

Google

Great customer service every time I need something, I’m mostly dealing with Loryn Paul who also helped me find the flat when i was struggling by showing me a big range of properties, also helped a lot with the paperwork which is a headache when you are moving. I’ve been with Coopers estate agent for almost a year now and never had any issues.

Αννα · 12 March 2020

5/5

Google

Had a viewing yesterday with a gentleman named Alex, who was extremely professional and answered all my questions with patience. Prior to the viewing I spoke to a lovely woman over the phone named Kate she was very friendly and polite and had arranged the viewing. Furthermore the standard of the property that I was shown, was beautiful.PositiveResponsiveness, Professionalism

Aishah · 22 June 2021

5/5

Google

I moved into my property managed by coopers around 4 months ago and have been pleasantly satisfied by all the help the estate agents have provided throughouty first few months here. I would highly recommend them to anyone looking to rent as these guys won't let you down! All maintenance issues were dealt with swiftly and to the scheduled timings, overall lovely experience, thank you coopers :)

Ellie · 31 July 2018

5/5

Google

Coopers provides excellent service. Highly recommended.

Fatiha · 4 April 2025

5/5

Google

We bought our new house in Watford thanks to Coopers Estate Agents. Sasha and Alex have been amazing from day 1 until completion day. I do recommend if you want to buy or sell your property!

Giampaolo · 11 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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