Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSecond time I have used Cinch…
Second time I have used Cinch Newmarket. Both times I dealt with Gosia who is beyond helpful ( the whole reception team are) . They’re very competitive with pricing and will offer you the best size unit for your duration . The unit is easy to access and incredibly clean & secure . For me , they will always be my first call if I need storage again . Thanks Cinch
Mickii · 24 August 2024
★★★★★ 5/5
TrustpilotFatima has been super helpful
Fatima has been super helpful, assisting with all our questions and deciding on the best unit for our needs.The units and the facility are clean and looked after nicely. Very efficient and professional staff. Thank you for your service! I will definitely recommend Cinch - Enfield (& Fatima precisely ;-) ) to all my friends who need storage space!
Dora · 17 June 2023
Agent replied · 12 June 2024
Hi Dora,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotEverything was excellent!
Everything was clean, tidy and well presented. The storage unit I rented was the smallest but was still large enough for a considerable number of boxes. Staff were amenable, helpful and friendly. It was also good that I could get in and out at any time with a special passcode.
Elizabeth · 7 January 2024
Agent replied · 12 June 2024
Hi Elizabeth,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 4/5
TrustpilotA Great team
A Great team! When we first showed interest in using an external storage unit, Joshua Nimmo was extremely helpful, knowledgeable and welcoming. The whole Team at Cinch are very accommodating and friendly. Always pleased to see you and even offered you a hot beverage whilst you worked. The facility itself is rather modern and clean with plenty of parking available. Although if you tend to accumulate a lot of rubbish they didn't appear to have much in the way of waste disposal for large quantities of it. Overall we were very happy with the service provided to us over the 9 months we spent with them. Would be happy to recommend them to other business's in need of offsite storage.
David · 30 December 2019
Agent replied · 12 June 2024
Hi David, Thank you very much for the kind words and great feedback. Best wishes, Cinch Storage
★★★★★ 5/5
GoogleI had an outstanding experience with Cinch Self Storage, and I can't express my gratitude enough for their exceptional service. From the moment I walked in, the team went above and beyond to make sure I had a smooth and hassle-free storage solution.
The team's politeness and willingness to help stood out immediately. They patiently guided me through the entire process, ensuring that I fully understood the pricing structure, which I found to be incredibly fair and reasonable. Their attention to detail in explaining everything was greatly appreciated.
What really put my mind at ease was the security measures in place. The storage room is not only alarmed but also locked and insured, which gave me complete peace of mind knowing that my belongings are safe and protected.
I want to extend a special thanks to Aaron, who was fantastic and incredibly helpful. Despite his lunch going cold twice due to assisting me, he remained dedicated and managed to get everything sorted efficiently. His dedication to customer service is truly commendable.
I'd also like to express my gratitude to Harriet for her assistance, which was equally invaluable.
In conclusion, Cinch Self Storage has exceeded my expectations in every way possible. If you're looking for a storage solution with a top-notch team, unbeatable security, and fair pricing, look no further than Cinch Self Storage. They've earned my trust, and I couldn't be happier with my experience.
Thank you, Cinch Self Storage!
T · 13 February 2024
★★★★★ 5/5
TrustpilotDawn was so helpful
Dawn was so helpful, from start to finish I was at ease. Dawn explained everything in detail with professional and friendly service.
Ruby · 20 February 2026
★★★★★ 5/5
TrustpilotEasy and efficient …
Used Cinch since they took over the Leighton Buzzard storage, it has been great being able to change units as our needs have changed. Always clean and fresh, with helpful staff. Many thanks to Jason for helping us close our account today with ease. Would recommend Cinch storage.
Customer · 5 February 2024
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotChippenham branch.
Chippenham branch. Andrew was super helpful and knew me by name when a came in. The unit is absolutely spotless. Service is brilliant from all staff I met.Would highly recommend if you want a well managed and pristine place to store your things.This comes up under my son's name for some reason, but review done by Sue Carter
Sue · 22 May 2023
Agent replied · 12 June 2024
Hi Sue, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotJason and Matthew at Leighton Buzzard…
Jason and Matthew at Leighton Buzzard branch. Both very friendly, helpful, quick and efficient. Ensured we had the appropriate facility for the right period of tim.
Antony · 19 May 2026
Agent replied · 3 June 2026
Thank you for the wonderful review! We’re so happy we could provide the service and support you needed.
★★★★★ 5/5
TrustpilotBrentwood Branch
I stored some belongings at the Brentwood branch for 3 months. The staff were all so polite and helpful, nothing was too much bother for them.
Customer · 15 May 2026
Agent replied · 12 June 2024
What a brilliant review, thank you! We’re thrilled to hear you had a great experience with us.
★★★★★ 5/5
Trustpilot5 Star service from Jason and Matt
5 Star service from Jason and Matt, nothing but help from these two. I called up and had a storage space within 24hrs. Access is simple and the price was great too. Highly recommend if you want a safe, easy and friendly service. Great works guys thank you
Lee · 10 January 2024
Agent replied · 12 June 2024
Hi Lee,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotEnfield has gone lengths to assist me…
Enfield has gone lengths to assist me and my team we have been in need of a larger unit and the transfer process was very smooth. Andriana has been assisting me since I moved in helping with any issues we have had. Since Fatima started she has also gone lengths to assist me. Great team thank you
Uniq · 22 May 2023
Agent replied · 12 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI recently have a review on cinch…removal to cinch
I recently have a review on cinch storage but forgot to Mention mark as he has also been soo helpful and I want to thank whole team at southend for their kindness and care. Charmaine was so understanding to my situation aa was jake.
Christine · 27 March 2024
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotExcellent facility with super staff
The Cinch unit at Leighton Buzzard was excellent. There was a very good range of sizes of storage, the whole place was spotlessly clean and the staff were always helpful and efficient. I was particularly impressed with the young woman (Jenny) who was on duty this weekend, as we were emptying our store. She was not only very efficient but extremely personable, and put a final gloss on a very good experience.
Michael · 26 July 2021
Agent replied · 12 June 2024
Hi Michael,Thank you for taking the time to leave us this great 5* review.We do aim to be as helpful and flexible as possible.Best wishesJenCinch Storage
★★★★★ 5/5
TrustpilotThis was my first time using a self…
This was my first time using a self storage facility, Jake and his team were amazing. They helped to ensure I chose the correct sized storage unit by showing me around to help visualise. They explained the entire process (I had a lot of questions) and on our removal day were on had in case we had any further questions. Absolutely brilliant experience , nothing is too much trouble xx
Stacy · 8 July 2024
★★★★★ 5/5
GoogleI absolutely loved the experience at Cinch, having left my items there for 6 months as one of the first customers, the goods were in absolute shape when they were retrieved, and Aaron is the best service staff there is. Thank you Cinch Watford!
Richard · 14 March 2024
Agent replied · 12 June 2024
Hi Richard,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleVery clean, modern, secure storage with excellent facilities, ample parking, and helpful management and staff.
Aaron the Manager was particularly helpful in attending to our requirements, as always are Harriet and Abbas.
Quick easy signup, reasonable pricing and straightforward moving in process. Highly recommended.
Ahmed · 14 March 2024
Agent replied · 12 June 2024
Hi Ahmed,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotHuge thank you to Jason
Huge thank you to Jason who has gone out of his way to ensure I got the right unit for a very stressful house move.Jason has gone over and above to reassure me and find the best unit, taking time out of his day to walk me through the different options.Jason is very professional would definitely recommend Cinch purely based on the customer service he has provided. An asset to the company.
Nicola · 19 June 2021
Agent replied · 12 June 2024
Hi Nicky,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotSolid Self Storage With Helpful, Friendly Staff
At time of writing, we've been using the Woking Cinch Storage for a few months and it's all been good.The staff have been friendly and accommodating, frequently and quickly helping me out with any queries or concerns I've had (and never making it feel unwelcome) - and there's staff around at the weekends.The building itself is what you might expect from a self storage place so it does the job - it's got solid security, convenient access for vehicles, easy-to-find rooms with a straight-forward layout, and is kept in a clean state. The new offices are a nice, cosy addition too.We've not had any issues regarding this location in the few months we've used this place so there isn't really anything to add in that regard.
Nick · 11 October 2024
Agent replied · 12 June 2024
Hi Nick,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotSittingbourne storage
We would recommend this storage unit in Sittingbourne the lady Emma who was dealing with our hire was amazing, she went over and above our expectations. She organised everything we were in a last minute situation, Emma is a credit to the business. Very happy with the whole experience.Susan and Roy
Susan · 6 October 2023
Agent replied · 12 June 2024
Hi Susan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotWelcoming, professional and efficient service
Stuart and his team at Brighton offer a welcoming, professional and efficient service and we have been well looked after these past three years. Always on hand to help if needed and good with communicating any changes or upcoming developments.
David · 23 May 2024
Agent replied · 24 August 2024
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
★★★★★ 5/5
TrustpilotWatford Cinch
Samir at reception ( Watford) went above and beyond to ensure I had all the support. Storage area is good size at a great price.
Ali · 10 May 2026
Agent replied · 12 June 2024
We really appreciate your fantastic review! Hearing that you had a great experience means a lot to everyone at Cinch.
★★★★★ 5/5
TrustpilotI’ve been using Cinch storage at…Brentwood
I’ve been using Cinch storage at Brentwood for a few weeks now. It’s been fantastic. All the staff are super helpful and really friendly.The storage facility looks brand new (no idea how old it is- guessing not very). There are lights inside the rooms which makes it super easy to see. Cinch Brentwood is the best storage facility I’ve used (had a few).
J · 15 October 2024
★★★★★ 5/5
TrustpilotCinch Storage Brighton - Great staff!
Both Stuart & Jack offered outstanding service at the Cinch Storage development in Brighton. Although I only had a 3 month contract with them before moving, they really were helpful. 100% recommend them and Cinch!
Lesley · 17 February 2026
Agent replied · 23 February 2026
Thank you so much for the amazing review! We're thrilled to hear you had such a positive experience with Cinch. If you ever need anything at all, the team is always just a phone call away.
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