Trusted Agent profile · Watford

Cinch Self Storage Watford reviews

4.9

★★★★★ Excellent

1,773 reviews across 2 platforms

Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB

Part of Cinch Self Storage, see every office.

Cinch Self Storage's office in Watford, at Former Mothercare Unit, is rated 4.9 out of 5 across 1,773 reviews on two platforms, including 223 Google reviews rated 4.9.

Google logo

4.9 / 5

223

Reviews on Google

This office

Trustpilot logo

1,550

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Watford.

What do you need help with?

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Trustpilot

So helpful

Recently rented a storage unit with Cinch in Woking. They were so helpful even though I went in very vague about what I was after. Francesca couldn't do enough spending time showing me various units and dealing with my silly questions over several days. I would like to thank her and the team.

Anthony · 4 May 2024

Agent replied · 12 June 2024

Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.

5/5

Trustpilot

Clean, Safe and Easy!

Excellent service! The structure is clean, and all around there is high-level security. Francesca is amazing, and she helped us a lot during the moving day, making everything smooth, easy, and speedy. Highly recommended!

Michele · 25 June 2024

1/5

Trustpilot

Just had my monthly invoice sent to me…

Just had my monthly invoice sent to me and because I'd been in hospital and had a previous agreement with this company they feel they can ripp people off please seen enclosed they statement for January to March failing they have not put the payment they took in Jan and the hundred pounds they took in Feb has I let them know I was in hospital and on ssp

Paul · 31 March 2023

Agent replied · 12 June 2024

Hi Paul,We appreciate you taking the time to leave feedback about our store again. We're also very sorry to hear that you have not been int he best of health and wish you a speedy recovery. I have personally reviewed your account and spoken to the team, ensuring I have gathered all of the context before responding to your complaint. The team informed me that since late last year, they have worked with you several times to put a payment plan together, even waiving late fees to help accommodate your situation. Furthermore, the team even contacted you to let you know that they have found another storage location that may fit your needs better, but you insisted on staying with Cinch Self Storage. We would like to work with you and get this situation resolved, so we kindly ask that you please make contact with the store team by calling them. Our customers are our top priority and we will always go the extra mile to help them resolve any issues they may face. Sincerely, - The Cinch Self Storage Team

5/5

Google

I recently used Cinch Storage in Watford and couldn't be more pleased with the experience. The facilities are top-notch with amazing security, giving me complete peace of mind about storing my belongings. Godwin, the branch manager, was incredibly professional and helpful, ensuring a smooth process from start to finish. Yousef also went above and beyond to assist with all my needs. Plus, they offer some fantastic deals that made it very affordable. Highly recommend Cinch Storage Watford for anyone in need of secure and reliable storage solutions!

Brenda · 24 July 2024

5/5

Google

Yousef was brilliant and made this whole experience easy, even when we changed our minds again and again, he was kind an attentive to our needs. plus the prices are competitive!

Sharon · 9 August 2024

5/5

Google

Yousef and Harriet, great help in the storage. Everything was sorted out quickly and with great efficiency. Lovely very professional staff and great place. Highly recommend

Berkin · 27 October 2024

5/5

Trustpilot

Friendly and professional storage facility

Have used this storage facility when it was SMC Storage but it recently became Cinch Storage. It's less than a week since we resumed storage and we were delighted to find Stuart, a former member of the SMC staff, was still running the office. He welcomed us back and, as a Cinch employee, is showing the same dedication to its efficient running. He is always extremely friendly, helpful and courteous - thoroughly recommend the facility.

S · 9 August 2022

Agent replied · 12 June 2024

Diana, this is a wonderful review. Thank you very much for your 5* review. It has been an absolute pleasure to be able to assist you and Ted in finding the right storage for you!

5/5

Trustpilot

Fatima was fantastic help in finding my…

Fatima was fantastic help when I had difficulty in finsing my unit, Andreana was amazing helps too thank you!

Channing · 19 May 2023

Agent replied · 12 June 2024

Hi Channing, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

Attention to detail second to none.

Service from all the guys including Jason, Aaron and Matt was second to none. Extremely helpful and attentitive during the whole process. Would recommend Cinch to anyone!

Greg · 5 August 2022

Agent replied · 12 June 2024

Thanks Greg for an amazing 5* review. I'm really pleased we all had the chance to help make storage as simple and easy as it could possibly be for you. Best of luck in your new home!

5/5

Trustpilot

A little storage gem!

A little gem hidden behind Esso petrol station, the storage was brilliant and the customer service was excellent (thank you Stuart, you were very helpful and accommodating!). Would use cinch again!

Kieran · 22 January 2022

Agent replied · 12 June 2024

Thank you for your 5* review Kieran, it was a pleasure to look after you here at Brighton Cinch.

5/5

Trustpilot

Huntingdon branch fantastic

Huntingdon branch fantasticI have had 2 months between houses and had to store all belongings in 3 units. The team at Cinch in Huntingdon - Stuart, Alison and Nav - have been fantastic. Always really helpful and friendly and it's been an absolute pleasure dealing with them.Units are great too - I used indoor ones - 24 hour easy access, clean, and all sizes to suit needs.

Mr · 12 May 2023

Agent replied · 12 June 2024

Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

Lovely storage place will use again

Charlie · 17 December 2025

Agent replied · 12 June 2024

We really appreciate your lovely feedback, thank you!

5/5

Trustpilot

Really easy to set up a 3 month storage…

Really easy to set up a 3 month storage contract - Craig was very helpful, showed various storage unit sizes and got the paperwork sorted quickly.

Claire · 22 October 2024

5/5

Trustpilot

Took a lot of the stress out of moving home

Responsive and helpful customer service, particularly from Jason. Took receipt of delivery on large bulky items which meant I could get items delivered straight to the storage unit rather than hire a van and move to the unit myself. Reasonable and competitive prices. Good storage choices and availability. Good accessibility (24hrs and staffed 8am-6pm most days) with close parking onsite and plenty of trolleys to move furniture. Large goods lift easy to operate and always in working condition.Couldn’t fault the service received, so would definitely use again, and recommend to others.

Josh · 24 September 2021

Agent replied · 12 June 2024

Thanks for the 5* review Josh . We always strive to be as flexible as possible. It was a pleasure looking after all your storage needs.

5/5

Trustpilot

MY APPLICATION FOR A QUOTE WAS SWIFTLY…

MY APPLICATION FOR A QUOTE WAS SWIFTLY FOLLOWED UP BY CRAIG.HENCE A AGREEMENT TO SATISFY MY NEEDS DONE SO WITHIN 24HOURS.AS ONE DID SO PLACING ITEMS INTO STORE COMPOUND AT SHEERWATER, CRAIG DEALT WITH MY ONSITE INDUCTION AS WELL,AIDING ME WITH MY ITEMS FROM CAR TO STORE ROOM.THANKYOU FOR YOUR PROFESSIONAL HOSPITALITY CRAIG.REGARDS PETER

Peter · 5 March 2024

Agent replied · 12 June 2024

Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Google

Aaron is the reason we decided to use this firm .The security is amazing & I felt safe & happy knowing Aaron was dealing with everything. I am very happy I chose this storage unit. Thank you. Steve Belasco

Steve · 13 February 2024

5/5

Google

Aaron was extremely helpful and made the process very easy .

Dee · 15 November 2023

Agent replied · 12 June 2024

Hi Dee, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team

4/5

Trustpilot

Fantastic

Fantastic! Thank you to Tom Lacey who was extremely patient while we faffed around deciding what was the best solution :) absolutely brilliant and I love the new machine!!!

King · 24 February 2022

Agent replied · 12 June 2024

Hi King Sunny, We are pretty sure you have the wrong company. Did you mean Cinch Cars?Best Wishes, Cinch Storage

5/5

Trustpilot

Thanks Southend branch

Thanks Southend branch. Straightforward move in. Informative and keen to make sure I got the best deal to manage my finances. Moving is stressful. Working with Cinch is not ❤️

Epinc · 27 July 2024

3/5

Trustpilot

Our office contact Nav is great

Our office contact Nav is great, super helpful and great communication. He makes our life so much easier as a small company.Really disappointing that Cinch regularly implements large price rises, with no notice, nearly doubling our rental price in the 2 years since they took over.

Michael · 12 August 2023

1/5

Google

Since the last 6 months the staff has become extremely rude and hostile to customers ! Best to avoid this place !

Shivaa · 15 April 2026

5/5

Trustpilot

Satisfied customer

The whole process of storing the contents of a small outhouse that I was having renovated was made easier by the helpful attitude of manager (Jason) He explained the likely cost and the way the system worked clearly to myself as one who had never used self storage.Cost for 4 weeks was half price and fitted my requirements exactly.

Brian · 23 October 2023

Agent replied · 12 June 2024

Thank you for a fab 5* review Brian. We will always be helpful and explain how storage works with clarity.

5/5

Trustpilot

Great for Business use

Bicester has been great for the business has really helped us out when needed. Nigel and Leanne have even taken in my parcels and kept them secure until I next visit.

MR · 26 June 2024

5/5

Trustpilot

Highly recommend Cinch Storage in…

Highly recommend Cinch Storage in Enfield! The facilities are clean, secure, and easily accessible. The standout experience, however, was the exceptional customer service provided by Andriana. She went above and beyond to ensure I had everything I needed and made the whole process seamless. As a happy customer, I would definitely use Cinch Storage again and recommend them to anyone in need of storage solutions.

Shay · 4 May 2023

Agent replied · 12 June 2024

Hi Shay,Thank you so much for your wonderful 5* review of our Enfield store and team!We really appreciate your business and hope to see you again soon.Sincerely,- The Cinch Self Storage Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cinch Self Storage's Google reviewsLeave Cinch Self Storage a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent