BPC Land and New Homes Watford reviews

★★★★★ 4/5

Trustpilot

I am happy with the one bedroom…

I am happy with the one bedroom apartment and all the features included. The process of acquiring this bedroom apartment was a little confusing at times for a first time buyer but when this occurred the team tried their best to help me understand. The team were so friendly and welcoming. They listened to any problems and questions I had and always tried to help.

Nikhole · 7 August 2026

★★★★★ 5/5

Trustpilot

In the process of buying a property at…

In the process of buying a property at Abbey Quays and the service has been incredible. Simon and the team have really made things so clear in the process and have explained everything with ease. Reassuring to know that no question is a stupid question with Simon as he’s explained everything in great detail and put things in layman’s terms for someone who’s completely new to this. Thanks for the help so far team and looking forward to liaising with them for the remainder of the process.

Kieran · 5 December 2024

★★★★★ 5/5

Trustpilot

Lovely home, amazing customer service!

A brilliant end-to-end experience buying a house at Flitch View with Weston Homes. Jeremy Kealy at Weston has been brilliant throughout, gave me absolute confidence in the build from my first viewing walking me around the site and talking me through. The focus on customer care is evident from day one, and does not stop when you collect your keys to your new home! I'm well settled into my new home, and still enjoy Jeremy and the customer care team checking-in, and genuinely happy to help me with any questions. I do think that Jeremy has gone personally above and beyond, and honestly the customer engagement makes such a huge difference and I cant fault a single thing. The house has been built to the highest standard and care, but truly it is the customer care that wraps around that leaves the lasting impression.

Jon · 14 November 2024

★★★★★ 5/5

Trustpilot

Working with Liliana, Harriet and Richard

Working with Liliana, Richard and Harriet was a blessing. Couldnt have asked for better people for a smoother purchase on my new home. Thank you guys so much

Emz · 8 May 2026

★★★★★ 5/5

Trustpilot

Buying great property made easy!

Very helpful staff, Judy and Valerie and team have made the process of purchasing my property as easy as possible. extremely happy with the appartment everything is made to a high standard and would highly recommend. Well done Weston Homes!

Rory · 31 January 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

I know I have left a review before, but I genuinely believe that you should never gatekeep a good thing! Simon was the first person I met on the open day and we had a lovely chat. Throughout the whole process, someone has updated us and helped us with anything we needed. Me and my husband met with Simon again yesterday and he was lovely as ever. He answered all of our questions and explained everything to us as this is our first time buying a home. Weston homes have a brilliant sales team, and they really do care about everyone that walks through the door.

Christina · 10 November 2024

★★★★★ 2/5

Trustpilot

I would advise people against writing a…

I would advise people against writing a review about Weston Homes directly after completion, even at the Sales Team request (the sales team are great). Instead, they should settle into their new build where the issues become apparent. There have been many issues with water supply and hot water (some have taken 2 days to fix). The majority of these stem from machinery not been able to keep up with demand when new buildings within the development come online. There has been an issue with shower trays that were incorrectly installed in my apartment/development, this has taken several weeks to rectify and is still outstanding. There were a lot of teething problems with the building when handed over from Weston Homes to the management company: the front door was faulty, the builders did not care about keeping the development clean (one day the bike shed was full of insulation), the finish to the stairwell is appalling. My experience with customer care is that issues take a while to rectify. It's apparent to me after 18 months, that every opportunity to cut corners to increase their profit has been taken. I would recommend going with a different developer if you are thinking about buying a new build. 2/5 on trustpilot

Adam · 5 November 2024

★★★★★ 5/5

Trustpilot

Great experience

I recently purchased a home from Weston Homes, and I couldn't be happier with my experience. From the very start, the sales team was incredibly professional and supportive, guiding me through every step of the buying process. They were always available to answer my questions and made me feel confident in my decision.After moving in, the aftercare service has been outstanding. Any minor issues I had were addressed quickly and efficiently, making the transition to my new home smooth and enjoyable. The team genuinely cares about their customers, and it shows in their commitment to quality and service.I highly recommend Weston Homes to anyone looking for a new home!

Bart · 2 November 2024

★★★★★ 5/5

Trustpilot

Chris and Theresa were amazing…

Chris and Theresa were amazing throughout the whole purchase and continue to help me even after moving in. So grateful for all of their incredible help and assistance.

Emma · 29 April 2026

★★★★★ 5/5

Trustpilot

Valerie was amazing :)

Robert · 8 October 2026

★★★★★ 5/5

Trustpilot

Very positive experience so far

Having recently decided to look into a new development from Weston Homes, I've had a very positive experience with them so far. This is my first property purchase, encouraged by the friendly welcome I received from their sales team (especially Judy, Julie and Valerie) and the help they provided in looking at the options available for purchasing a plot off plan. The team is extremely knowledgable and I know I can approach them with any questions I have as the property is being built. As a bonus, I've been informed that Weston Homes are ahead of schedule with the development, which was very welcome news, so no complaints so far!

Emily · 20 October 2024

★★★★★ 5/5

Trustpilot

The sales team were wonderful

The sales team were wonderful, Judy and Valerie made the process seamless. They made sure my interests were represented in my purchase at Tayfen court.

RSD · 15 May 2026

★★★★★ 1/5

Trustpilot

I am still waiting eight years later…

I am still waiting eight years later for Weston Homes to make good the property we have a leaking roof we have downpipes that we’re not done properly. They actually used soil pipes as down pipes which do not work properly causing problems all over the building. We have so many issues with this building from them not developing the property properly leaving us as tenants the problem with trying to get them to fix issues. Come on Weston Homes pull your finger out and deliver your promise. We are a stage now where we can all get mortgages and sell our properties because there is so much that needs to be done. The stress that this has caused.

Susie · 19 March 2026

★★★★★ 5/5

Trustpilot

Stress free

The whole experience of buying my first home went very smoothly. The sales team were fantastic and kept in touch throughout the process, so I knew exactly what was going on. They recommended solicitors and brokers and were very knowledgeable. The building team were helpful and polite and made it known that they were available if there were any problems.

Clare · 31 July 2026

★★★★★ 5/5

Trustpilot

I am a first time buyer

I am a first time buyer, who came to view western homes in hopes of finding my own place. Upon attending I spoke to Valerie. Valarie was so kind, showing myself around the show home and talking me through all the options available along with any available buying schemes. The whole experience was fantastic. Valerie has answered all emails and phone calls being incredibly informative and leading me through the process seamlessly.I can not thank her enough for all her support through buying my first home.

Emily · 5 September 2024

★★★★★ 5/5

Trustpilot

Great experience

Liliana was lovely - very helpful and informative. Great experience.

Hilary · 8 August 2026

★★★★★ 1/5

Trustpilot

Anyone reading this who has not…

Anyone reading this who has not committed - it’s not too late to run a mile. Weston homes promise the world, everything seems great until you move in and they have you trapped after completion. Aftercare is poor. But this isn’t Weston homes alone - this is a developer/new build in general issue. If you can - DO NOT BUY NEW BUILDS. Not to mention the even more horrendous property managers Weston Homes allocate who are even bigger frauds! Run in the opposite direction is my best advice!

Nichola · 23 August 2024

★★★★★ 5/5

Trustpilot

Completely Professional and yet…

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all our enquiries were addressed. It has been a successful venture. ( I’m not involved with WH in any way)

Christian · 17 September 2026

★★★★★ 5/5

Trustpilot

"Smooth and Exceptional Move-In Experience"

We recently had the pleasure of working with Sandy,who helped us purchase our new flat. Sandy's professionalism, dedication, and knowledge were evident throughout the process. She was always available to answer our questions, took the time to understand our needs, and made us feel comfortable and confident with her friendly approach. Her attention to detail and proactive communication ensured a smooth transaction, handling all paperwork efficiently and keeping us informed at every step. Thanks to Sandy and Weston Homes, we are now happily settled in our new home.M&S

Merin · 3 August 2024

★★★★★ 2/5

Trustpilot

Great location lousy parking

The flat at Guinevere Point, Maidstone is great, wonderful views and central location, close to stations and city centre. The major issue is in relation to car parking. Only 1 space is allocated, there is virtually no on street parking within 1km, inadequate visitor parking and only 1 disabled parking bay for 500 homes. This shortage of parking will be further exacerbated with Springfield House being developed as a special needs school and more flats being built on the old library site. Yes, Weston Homes will say that the issue of one car park space per unit was discussed at interview but that does not explain why there will be only 12 visitor parking bays for 500 flats and an appalling allocation of only ONE Disabled Parking Bay. That is totally unacceptable and discriminating.

Sean · 27 July 2024

★★★★★ 5/5

Trustpilot

Lee was great throughout the whole…

Lee was great throughout the whole exchange process, helping us through the move in stage and also fending off the awful lawyers we initially had trust in.

Sravudh · 19 March 2026

★★★★★ 5/5

Trustpilot

Sandy Easdown was Superb

We recently purchased an apartment with Weston Homes and I feel i need to give a review of the quality service we were provided by Sandy Easdown We viewed some apartments for my elderly Uncle with Sandy at Weston Homes Springfield in Maidstone Sany was very patient and showed us 6 apartments in totalEach apartment came with different views/floor plans and different facing floor levelsSandy explained pros and cons with each one but gave us ampletime and space to decide which one suited our best personal interests We did a 2nd viewing with 2 apartments and decided to purchase at this stage We placed a small depoisit and reservation form was signed and apartment taken off the market and allocated to ourselves During the purchase process Sandy was in touch every week with updates and ways of moving forward at a pace that suited ourselves Even after the solicitors had dragged the process out Sandy personally intervened and extended the date and liased directly with our legal team to ensure we completed on time Sandy was so patient and helpful during the whole process we feel she took the pressures of moving away from us and took control where neededWould highly recommended Sandy at Weston Homes

MR · 10 July 2024

★★★★★ 5/5

Trustpilot

Purchasing a property through Weston…

Purchasing a property through Weston Homes was a remarkable experience. From the moment we first inquired about the available properties in Watford, their team demonstrated exceptional professionalism and dedication. Our initial contact was with a sales representative Ann who took the time to understand our needs and preferences, ensuring that the properties she showed us aligned perfectly with what we were looking for.One of the standout features of Weston Homes was their transparency throughout the process. The purchasing process was smooth and efficient. The sales team - Ann, Alana and Simon guided us through every step, from reserving the property to finalizing the purchase. They were always available to answer our questions, provide updates, and offer support, making what can be a stressful experience feel straightforward and manageable. Additionally, the legal and financial processes were handled seamlessly, thanks to their recommended partners, who were equally professional and efficient.What truly set Weston Homes apart was their commitment to customer satisfaction even after the purchase. The aftercare service has been exceptional, with prompt responses to any queries or minor issues we've had since moving in. Thank You Amber for leading this team.Their dedication to ensuring we were happy with our new home did not end at the point of sale, which has left a lasting positive impression on us.However one downside to our experience has been the lack of parking spaces available at this property .Despite this,our experience with Weston Homes has been overwhelmingly positive. They have managed to combine high-quality construction with excellent customer service, making the journey to owning our new home a pleasant and rewarding experience. We would highly recommend Weston Homes to anyone looking to purchase a new property.

Anitta · 10 July 2024

★★★★★ 5/5

Trustpilot

We met with Kaye Taylor on our initial…

We met with Kaye Taylor on our initial visit about 3 weeks ago to get some details on the Warish hall development, we were shown a property, with site plan and drawings and furthermore what the advantages were in securing the property off plan giving us choice of colours for the kitchen and tiles. We purchased on the 18th April 2026. Very professional sales team, a credit to Weston Homes

Mr · 19 April 2026