Trusted Agent profile · Waterlooville · Hampshire

Beals Waterlooville reviews

4.8

★★★★★ Excellent

1,917 reviews across 3 platforms

268 London Road, Waterlooville, Hampshire, P07 7EP

Part of Beals, see every office.

Beals's office in Waterlooville, Hampshire, at 268 London Road, is rated 4.8 out of 5 across 1,917 reviews on three platforms, including 108 Google reviews rated 4.9.

Google logo

4.9 / 5

108

Reviews on Google

This office

Facebook logo

4.2 / 5

49

Reviews on Facebook

Business-wide

Trustpilot logo

1,760

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional & Caring …

We purchased a property from Beals which we now are the proud owners .it wasn’t an easy transaction (and none of which was down to Beals)Lauren-Marie Collins handled a lot of our purchase keeping us informed with a total breakdown of every stage ..with total professionalism and a caring attitude .I would totally recommend Beals in park gate the staff are amazing and nothing is to much trouble.

Carol · 17 February 2024

Agent replied · 19 June 2024

Hi Carol, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Many years of Beal’s supportive management.

After 12 years of letting my property through Beal’s in Waterlooville I have just sold the property.The final months of negotiations with the tenant and the new buyer were made very straightforward through the friendly help and advice from Phoebe, the lettings manager. She made the end of the tenancy flexible and non-threatening for my tenant and personally checked the administrative details and property visits that had to be done before the sale finally went through.My grateful thanks to Phoebe and her team.

John · 17 February 2021

5/5

Trustpilot

Excellent service from Beals

We had a tenant lined up for our rental property, but Beals took care of all the paperwork for us. It wasn't without its challenges, but Jess was amazing and chased the tenants until all the checks were in place. I would definitely recommend Beals for Lettings

Christine · 23 May 2024

5/5

Trustpilot

The service of beals estate agents was…

The service of beals estate agents was really superb especially Muhammad. He is very appoachable and efficient. His service doesn’t stop on the letting itself, he still continuously guides as we go through renting the property. I highly recommend this estate agency.

Dhonna · 10 March 2022

Agent replied · 25 March 2024

Hi Dhonna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Have a good day :)

5/5

Trustpilot

Great Agency!

Beals is a great letting agency. Their friendly team helped me and my partner find our flat.Special thanks to Annie and Aisha who would alert me every time a property became available and organise a viewing at a time that suited me!

Ollie · 8 March 2022

Agent replied · 25 March 2024

Hi Ollie, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Natalie was very helpful and made the…

Natalie was very helpful and made the effort to ensure that my move went smoothly and without any issues

Nigel · 24 February 2024

Agent replied · 25 March 2024

Hi Nigel, thank you ever so much for your lovely feedback. We hope you have a great day!

5/5

Google

As a landlord with several properties it can be a heavy burden to bear if it feels your agent is not working with you. Having been with the Waterlooville Branch now for many years, I have found them - and their property maintenance department, very supportive. I recently managed to secure a tenant for a property through Beals within days of it reaching the market which was a huge weight off my mind. I have found them to be professional, timely in their communication and courteous in all my dealings with them.

Sam · 26 March 2023

Agent replied · 25 March 2024

Thank you, Sam, for reviewing your experience at Beal's Waterlooville Office! The entirety of the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Both Ben and Lucy were highly…

Both Ben and Lucy were highly professional in all dealings with the letting of my property. They paid extra care with the marketing and viewings of my house, including updating of photos online as decorative work was completed. They kept me updated on feedback from viewings and were a constant source of reassurance and ideas, ready to adapt to the market as needed to ensure a good tenant was put in place for me.I found them equally knowledgeable, professional and indeed most helpful in securing a tenant. Though Ben is the manager, I found Lucy to be of equal capacity and her friendly, helpful manner could easily be transferred to a managerial role.I am most happy with the service Beals has provided me.

Katina · 21 December 2020

5/5

Trustpilot

Muhammad has been brilliant the whole…

Muhammad has been brilliant the whole journey so far. He's gone the extra mile to help facilitate our move.

Dave · 20 February 2024

Agent replied · 19 June 2024

Hi Dave, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Great agent.

Aisha made the whole process easy and delivered on service.

Darren · 3 August 2024

Agent replied · 25 March 2024

Hi Darren, thank you for taking the time to review your experience with Beal's Park Gate. Ollie & Hannah will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Full management service

We have been using Beal's full management services for over 7 years now. They have always been very professional, polite, and go out of their way to help. We very much appreciate the fact that they actually carry out the periodic inspections and send a detailed report along with photos. Not all agents provide this although they are supposed to. I wanted to thank Dan Frogley who has been a key contact for us from the beginning, and he is always willing to give his time to provide his expert advice as we build and expand our portfolio. I also wanted to thanks Molly Mae-West for being quick to respond and always happy to arrange for quotes for remedial works. Molly is friendly and very helpful. I can honestly say I sleep better knowing that Beal's are looking after our properties. Keep up the excellent work Beal's and we look forward to handing over more properties in the future to be managed by yourselves.

Amit · 20 November 2020

5/5

Trustpilot

Potential buyer

I am currently in the process of buying a property and have found the perfect one with Beals, the only problem I have is I do not have a buyer for mine yet! Angel has been an amazing support so far through my journey and has always been at hand to answer any queries that I have. She is so approachable, patient and professional and am so thankful to her for there when I need her.

Sarah · 9 September 2021

5/5

Trustpilot

My experience with Beals estate agents north end

My experience with Beals estate agents north end was exceptional… professionalism was at its highest standard down to its very core thanks to the brilliant service provided by Lucy and jasmine, both willing to go above and beyond to help assist with all that was asked . I feel confident and happy with the knowledge provided by these two amazing colleagues of Beals where every query was met and that I will have no trouble seeking future property’s and passing them on to future potential tenants , they were honest and upfront and expectations were met, very happy customer.

Chaz · 1 March 2023

Agent replied · 25 March 2024

Thank you, Chaz, for reviewing your experience at Beal's North End Office! Lucy and Jasmin will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!

5/5

Trustpilot

👏🏻 Jade

From start to finish, I found Jade to be nothing but professional. She kept me in the know for the whole process, and throughout she was always polite and friendly. She listened to exactly what I wanted and agreed on a property after on showing me one other. Her attention to detail was first class, and the bottle of Moët and card she had waiting for me when I moved in was a fantastic final touch which went a long way. Thanks Jade!

Andrew · 7 October 2020

5/5

Trustpilot

Had a great experience with Beals

Had a great experience with Beals. Was looking for properties for quiet a long time. I have approached Beals on the 21/2/2023, we got a house viewing appointment on the 22/2/2023, we agreed to go forward with the property on 23/2/23. It was very quick. We are so happy and pleased that we have approached Beals. It was very nice customer service from the team. They have a very efficient team especially Mr.Adrian Much appreciated. I would really recommend Beals to my friends.Thank you

Ashitha · 24 February 2023

Agent replied · 25 March 2024

Hi Ashitha, Thank you ever so much for taking the time to review Beal's Shirely Office. Adrian and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Maxine Faulkner

I was due to start a job in Australia, I'd sold my furniture and given notice and then covid-19 hit. Consequently, I lost my job, was sleeping on the floor and suddenly had no income. Unfortunately, I had to go on Universal Credit which barely covered rent. I was behind by a month and have been since. Every person I spoke to at Beales treated me inhumane and treated me like it was my fault when quite clearly covid was affecting a lot of people. I spoke to around 4 different people and although some worse than others, I received little understanding.Then I had issues with the bathroom where I couldn't use it for around 6 weeks. During this time, I was speaking with a lady named Maxine Faulkner. She restored my faith in your business. Not only helping with the situation, which proved to be tricky conversing with several external plumbers etc. She took time to communicate with me on a human level with common decency. She bought up my circumstances and said she completely understood and I needn't worry. She offered her support in whatever way I needed.It is such a shame, that in a time when the world needs a little more human care, that not everyone in Beales was able to do so. However, Maxine is the sole reason I gave a high review.

Shane · 29 September 2020

5/5

Trustpilot

Fantastic Experience

Natalia was absoloutely instrumental in helping my wife and I land a fantastic five-bed rental house over the last couple of months, we were literally lost until she scooped us up and sorted us out, can't rate the experience highly enough. thanks so much!

Ben · 19 June 2024

5/5

Trustpilot

Thank you Beals.....especially Katie!

It's been a long time since I had any dealings with Estate Agents and I was dreading it. I needn't have worried. Katie at Beals has been absolutely fantastic. She couldn't have been more helpful and I felt that I could trust her completely. She's an asset to Beals (I hope they realise) and I don't hesitate in recommending her. If you use Beals - ask for Katie! The rest of the team have been excellent too - from answering the phone to negotiating (thanks Ben - great job!). All highly recommended - thank you.

Eric · 15 September 2020

5/5

Trustpilot

excellent communication and care

All my communication with all the staff at Beals estate agent have been very pleasant and courteous.A special thanks to Holly Woodings. She has been very friendly and helpful, excellent communication and really going beyond her duties to help. Many thanks

Tawfik · 8 August 2024

5/5

Trustpilot

Great experience buying through Beals

Great experience buying through Beals, Louise was so approachable and answered any queries quickly and efficiently. Highly recommend.

Rupert · 21 February 2024

Agent replied · 19 June 2024

Hi Rupert, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Beals letting and management

From managing my rental each month through to selling the property Beals have been so helpful. I've used their financial services with Tracy arranging buy to let mortgages and renewals, Alex arranging insurance (and doing so whilst he was on holiday for me). Oliver looking after any issues I've had through to using recommend solicitors. Beals have helped me navigate the intricacies of month to month issues and very notably navigated me through ending the tenancy and selling my property. I cannot recommend highly enough how professional throughout the team at Beals has been.

Paul · 17 February 2023

Agent replied · 25 March 2024

Hi Paul, thank you for reviewing your experience with Beal's! Tracy, Alex, Oliver and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)

5/5

Trustpilot

I cannot thank Jo Goddard enough

I cannot thank Jo Goddard enough. Quite simply, she single-handedly got our exchange and completion date confirmed, without her, I genuinely believe we would still be waiting.

Oliver · 4 June 2026

5/5

Trustpilot

I’ve used Lauren and the team at Beals…

I’ve used Lauren and the team at Beals a few times now and always have a pleasant experience. Efficient, honest and reliable. Would strongly recommend.

Mike · 29 August 2023

Agent replied · 25 March 2024

Hi Mike, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Facebook

I was so glad I used Beals to help me find somewhere to live, Adriana was extremely helpful. I couldn’t fault her at all, she made the process very easy and calm in what was a stressful time for myself. Thank you very much.

Kirsty · 5 July 2021

Agent replied · 22 February 2025

Thanks for the review, Kirsty! We hope you enjoy your new home!

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