Trusted Agent profile

Gordon Lamb Ltd reviews

4.5

★★★★★ Excellent

135 reviews across 2 platforms

Unit 51/52 The Galleries, Centre, Washington, Washington NE38 7SD

Gordon Lamb Ltd's Washington office at Unit 51/52 The Galleries is rated 4.5 out of 5 across 135 reviews on two platforms, including 133 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

133

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Washington office, from every platform, shown as written. First names only.

1/5

Trustpilot

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Our house had been on the market with this company for a very long time. Despite a large drop in price we still had not received a sensible offer.....until we told them we were removing it from the market. Then final day of notice in came the offer for the asking price.. (I must also add, if we'd taken the agents bad advice, we'd have sold it sooner for a much lower price than it was actually worth, but who wants to do that ?) amazing. In conjunction with this, the property failed to advertised properly and was even missing from a major website (they only advertised it on one site, I never thought to question this but in hindsight, maybe we should have) for 2 weeks before I had to inform them of the case and that our house was nowhere to be seen. We've also received via email a document with all of the buyers details (address, telephone no etc.) now I'm sure this is against data protection but was told "oh sent in error, just destroy it." Estate Agents don't have the best reputation to begin with, but Gordon Lamb Agents come right at the top of the list for "Who NOT to choose" my advice, if you've a property to sell, look elsewhere.

Donna · 23 February 2017

5/5

Google

Just started doing Locksmith contract work for Gordon Lamb and found the whole experience first class from the initial contact from Sarah to the prompt payment for work carried out, will definitely be doing work for them again, Keyforce Locksmiths.

Michael · 25 August 2020

Agent replied · 24 August 2024

Thanks Michael

5/5

Google

Excellent experience with Gordon Lamb Estate agents! Alisha showed professionalism and was very quick to respond to emails and answer any questions making the whole rental process run like clockwork, top marks all round.PositiveResponsiveness, Professionalism

Jason · 25 August 2021

Agent replied · 24 August 2024

Thanks Jason, appreciate the review

5/5

Google

I have found the staff extremely pleasant and helpful. I have recently had my bungalow valued and the girl was very helpful with that. I do have the confidence to put my property in their hands for selling when the time comes.

Margaret · 26 August 2019

Agent replied · 24 August 2024

Thanks Margaret

4/5

Google

Gordon Lamb has been key to selling our house and finding another and we are really pleased we made that key decision to go with them from the initial valuations we received. They have been friendly, understanding and supportive throughout and we would have no hesitation in recommending them to others. Thanks to all ...PositiveResponsiveness, Quality, Professionalism, Value

Dave · 25 August 2022

5/5

Google

Big thankyou to all the team in the wasington branch everything was so easy and professional I would definitely recommend to everyone And I will be certainly be using you again in the future much appreciated for all your hard work for last week selling the house within 5 days.

Bev · 16 April 2023

5/5

Google

I bought my new home with Gordon Lamb, Estate Agents The staff where alway polite and helpful, nothing was to much for them, I mainly delt with Kirby, but Thanks to you all staff

Marie · 16 April 2024

5/5

Google

Having had a failed sale with another agent, I appointed Gordon Lamb. They were prompt in viewing, very personable and professional throughout. An instant response and an acceptable offer within a week - so exactly what was required and a definite 5 stars - what more could you want?

Jonathan · 16 April 2023

5/5

Google

Really good experience with Gordon lamb, even in the end when I decided to part exchange to get a new build they still were very helpful and kind all the way through.

Jade · 25 August 2020

Agent replied · 24 August 2024

Thanks Jade

5/5

Google

I would definitely recommend Gordon Lamb! Alex Nicholson can’t thank you enough on your hard work and dedication on selling my home! Thankyou it’s been a pleasure working with you.

Lori · 25 August 2020

Agent replied · 24 August 2024

Thanks Lori - great working with you

5/5

Google

Couldn’t recommend Gordon lamb more! Professional very good communication. Hollie the manager went above and beyond to help I couldn’t of asked for more...will definitely be recommending to family and friends

Kaye · 26 August 2019

Agent replied · 24 August 2024

Thanks Kaye

5/5

Google

Gordon Lamb have sold properties for us, and managed a number of rentals. Cannot fault the service, five stars and a great team of people. Highly recommended

Holbrix · 25 August 2020

Agent replied · 24 August 2024

Thanks Holbrix - Great working with you

5/5

Google

I would highly recommend this agency, they communicate very well and get positive resultsPositiveProfessionalism

Peter · 25 August 2022

Agent replied · 24 August 2024

Hi Peter. Many thanks for taking the time to leave us a review. We’ll be sure to pass this onto the team.

5/5

Google

Absolutely amazing service from Kirby at Washington would highly recommend, she went above and beyond for me making everything so easy and stress free

Han · 16 April 2024

5/5

Google

Being new to Washington having a great team of staff have really helped me, knowing which ever staff member picked up the phone I would feel welcome and no matter how silly my question I always felt reassured. Above and beyond in every aspect Thank you Gordon Lamb!

Charhusky · 16 April 2022

1/5

Google

Very lax agency Impossible to contact out of hours or outside their convenience even when matters are urgent I would urge prospective clients to go elsewhere and use a more professional agency. Less than even average customer service!

Litehammer69 · 16 April 2023

5/5

Google

Just sold our property with Gordon Lamb and have to say it was a pain free process. Kept us informed all the way, handled the viewings and the girls in the office were very helpful. well done

Barbara · 16 April 2023

5/5

Google

Great service provided by both Zoe and Hollie. Made the buying experience easy. Was always on hand to offer advice and support.

Barrie · 25 August 2020

Agent replied · 24 August 2024

Thanks Barrie, appreciate the review - We will let Zoe and Hollie know

5/5

Google

Sold my property through Gordon lamb and achieved full asking price for my house service and staff are fantastic highly recommended !

Peter · 25 August 2020

Agent replied · 24 August 2024

Great working with you Pete

5/5

Google

Used Gordon Lamb for many services and always had a great service from Zoe and Alex

Oo · 25 August 2021

Agent replied · 24 August 2024

Thanks very much for the review

5/5

Google

Fantastic service from start to finish. Will be highly recommending these to family and friends. First class service. Thanks again team Gordon lamb

Clare · 26 August 2019

Agent replied · 24 August 2024

Thanks Clare, appreciate it

5/5

Google

Highly recommend! Kirby has supported me throughout my house sale and advised professionally. Would definitely deal with Gordon Lamb again

Alex · 26 March 2024

5/5

Google

Fantastic service from the staff of Gordon Lamb, always a lovely greeting when popping in for help. Would highly recommend.

Christine · 25 August 2020

Agent replied · 24 August 2024

Thanks Christine

5/5

Google

Professional service from start to finish. Good communication throughout and a good result at the end of the day

Henry · 25 August 2020

Agent replied · 24 August 2024

Thanks Henry, really appreciate the comment

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gordon Lamb Ltd's Google reviews

Questions about Gordon Lamb Ltd

How many reviews does Gordon Lamb Ltd have?

Gordon Lamb Ltd's Washington office has 135 reviews across two platforms: 133 on Google, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gordon Lamb Ltd's rating?

Gordon Lamb Ltd is rated 4.5 out of 5 across all 135 reviews, and 4.5 out of 5 on Google from 133 reviews, checked 9 October 2026.

Where is Gordon Lamb Ltd's Washington office?

Gordon Lamb Ltd, Unit 51/52 The Galleries, Centre, Washington, Washington NE38 7SD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.