Every review we hold for the Washington office, from every platform, shown as written. First names only.
★★★★★ 1/5
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Our house had been on the market with this company for a very long time. Despite a large drop in price we still had not received a sensible offer.....until we told them we were removing it from the market. Then final day of notice in came the offer for the asking price.. (I must also add, if we'd taken the agents bad advice, we'd have sold it sooner for a much lower price than it was actually worth, but who wants to do that ?) amazing. In conjunction with this, the property failed to advertised properly and was even missing from a major website (they only advertised it on one site, I never thought to question this but in hindsight, maybe we should have) for 2 weeks before I had to inform them of the case and that our house was nowhere to be seen. We've also received via email a document with all of the buyers details (address, telephone no etc.) now I'm sure this is against data protection but was told "oh sent in error, just destroy it." Estate Agents don't have the best reputation to begin with, but Gordon Lamb Agents come right at the top of the list for "Who NOT to choose" my advice, if you've a property to sell, look elsewhere.
Donna · 23 February 2017
★★★★★ 5/5
GoogleJust started doing Locksmith contract work for Gordon Lamb and found the whole experience first class from the initial contact from Sarah to the prompt payment for work carried out, will definitely be doing work for them again, Keyforce Locksmiths.
Michael · 25 August 2020
Agent replied · 24 August 2024
Thanks Michael
★★★★★ 5/5
GoogleExcellent experience with Gordon Lamb Estate agents! Alisha showed professionalism and was very quick to respond to emails and answer any questions making the whole rental process run like clockwork, top marks all round.PositiveResponsiveness, Professionalism
Jason · 25 August 2021
Agent replied · 24 August 2024
Thanks Jason, appreciate the review
★★★★★ 5/5
GoogleI have found the staff extremely pleasant and helpful. I have recently had my bungalow valued and the girl was very helpful with that.
I do have the confidence to put my property in their hands for selling when the time comes.
Margaret · 26 August 2019
Agent replied · 24 August 2024
Thanks Margaret
★★★★★ 4/5
GoogleGordon Lamb has been key to selling our house and finding another and we are really pleased we made that key decision to go with them from the initial valuations we received. They have been friendly, understanding and supportive throughout and we would have no hesitation in recommending them to others. Thanks to all ...PositiveResponsiveness, Quality, Professionalism, Value
Dave · 25 August 2022
★★★★★ 5/5
GoogleBig thankyou to all the team in the wasington branch everything was so easy and professional I would definitely recommend to everyone
And I will be certainly be using you again in the future much appreciated for all your hard work for last week selling the house within 5 days.
Bev · 16 April 2023
★★★★★ 5/5
GoogleI bought my new home with Gordon Lamb, Estate Agents The staff where alway polite and helpful, nothing was to much for them, I mainly delt with Kirby, but Thanks to you all staff
Marie · 16 April 2024
★★★★★ 5/5
GoogleHaving had a failed sale with another agent, I appointed Gordon Lamb. They were prompt in viewing, very personable and professional throughout. An instant response and an acceptable offer within a week - so exactly what was required and a definite 5 stars - what more could you want?
Jonathan · 16 April 2023
★★★★★ 5/5
GoogleReally good experience with Gordon lamb, even in the end when I decided to part exchange to get a new build they still were very helpful and kind all the way through.
Jade · 25 August 2020
Agent replied · 24 August 2024
Thanks Jade
★★★★★ 5/5
GoogleI would definitely recommend Gordon Lamb! Alex Nicholson can’t thank you enough on your hard work and dedication on selling my home!
Thankyou it’s been a pleasure working with you.
Lori · 25 August 2020
Agent replied · 24 August 2024
Thanks Lori - great working with you
★★★★★ 5/5
GoogleCouldn’t recommend Gordon lamb more! Professional very good communication. Hollie the manager went above and beyond to help I couldn’t of asked for more...will definitely be recommending to family and friends
Kaye · 26 August 2019
Agent replied · 24 August 2024
Thanks Kaye
★★★★★ 5/5
GoogleGordon Lamb have sold properties for us, and managed a number of rentals. Cannot fault the service, five stars and a great team of people. Highly recommended
Holbrix · 25 August 2020
Agent replied · 24 August 2024
Thanks Holbrix - Great working with you
★★★★★ 5/5
GoogleI would highly recommend this agency, they communicate very well and get positive resultsPositiveProfessionalism
Peter · 25 August 2022
Agent replied · 24 August 2024
Hi Peter. Many thanks for taking the time to leave us a review. We’ll be sure to pass this onto the team.
★★★★★ 5/5
GoogleAbsolutely amazing service from Kirby at Washington would highly recommend, she went above and beyond for me making everything so easy and stress free
Han · 16 April 2024
★★★★★ 5/5
GoogleBeing new to Washington having a great team of staff have really helped me, knowing which ever staff member picked up the phone I would feel welcome and no matter how silly my question I always felt reassured. Above and beyond in every aspect
Thank you Gordon Lamb!
Charhusky · 16 April 2022
★★★★★ 1/5
GoogleVery lax agency
Impossible to contact out of hours or outside their convenience even when matters are urgent
I would urge prospective clients to go elsewhere and use a more professional agency.
Less than even average customer service!
Litehammer69 · 16 April 2023
★★★★★ 5/5
GoogleJust sold our property with Gordon Lamb and have to say it was a pain free process. Kept us informed all the way, handled the viewings and the girls in the office were very helpful. well done
Barbara · 16 April 2023
★★★★★ 5/5
GoogleGreat service provided by both Zoe and Hollie. Made the buying experience easy. Was always on hand to offer advice and support.
Barrie · 25 August 2020
Agent replied · 24 August 2024
Thanks Barrie, appreciate the review - We will let Zoe and Hollie know
★★★★★ 5/5
GoogleSold my property through Gordon lamb and achieved full asking price for my house service and staff are fantastic highly recommended !
Peter · 25 August 2020
Agent replied · 24 August 2024
Great working with you Pete
★★★★★ 5/5
GoogleUsed Gordon Lamb for many services and always had a great service from Zoe and Alex
Oo · 25 August 2021
Agent replied · 24 August 2024
Thanks very much for the review
★★★★★ 5/5
GoogleFantastic service from start to finish. Will be highly recommending these to family and friends. First class service. Thanks again team Gordon lamb
Clare · 26 August 2019
Agent replied · 24 August 2024
Thanks Clare, appreciate it
★★★★★ 5/5
GoogleHighly recommend! Kirby has supported me throughout my house sale and advised professionally. Would definitely deal with Gordon Lamb again
Alex · 26 March 2024
★★★★★ 5/5
GoogleFantastic service from the staff of Gordon Lamb, always a lovely greeting when popping in for help. Would highly recommend.
Christine · 25 August 2020
Agent replied · 24 August 2024
Thanks Christine
★★★★★ 5/5
GoogleProfessional service from start to finish. Good communication throughout and a good result at the end of the day
Henry · 25 August 2020
Agent replied · 24 August 2024
Thanks Henry, really appreciate the comment
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