Every review we hold for the Warwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Many many thanks to Olivia at Reeds Rains Hebden Bridge in helping us secure our latest home move, it was a property that we didn't expect to be offered, due to the area and the size of the house, which on both aspects are great, so it was a really pleasant surprise on getting our rented property.From the initial viewing to then liaising with Olivia / Reeds Rains, nothing could have gone smoother, highly recommended.This is the second time we've used the services of Reeds Rains, after we used the Halifax branch back in 2015 to sell our property, of which on that occasion all went well.. won't hesitate again to use again once our tenancy expires in 2023.Thank you Olivia and Reeds Rains.Jody and Tim
Tim · 16 June 2022
★★★★★ 5/5
TrustpilotFeeling More Secure
A big THANK YOU to Phil Simpson , from the Burnley branch ,he listened to me twittering on about our concerns , disappointments and insecurities renting our home , he didn't rush us , he checked the house then explained clearly to husband and me what he thought best for us , he would also talk to our landlord which he did then rang us back to let us know what the landlord had said . Since last October we have felt we needed to move , not easy at our age , since Phil rung us we feel we can stay in our home and be happy here . We are so grateful. Mrs C.Pinkney
Christine · 10 June 2022
★★★★★ 5/5
TrustpilotOutstanding service throughout the…
Outstanding service throughout the process. Wendy has been going above and beyond my expectations.
Peter · 18 October 2024
Agent replied · 24 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you found the service outstanding and that Wendy exceeded your expectations.
★★★★★ 5/5
TrustpilotExcellent service.
I can’t express enough how pleased we have been with the service we were given by Reedsrains estate agents during the sale of our house. They were always so friendly and ready to answer any questions we had. Sue was so lovely even rang to say we had sold it felt really personal. I would definitely recommend there services thanks again Reedsrains.
Gillian · 20 September 2018
Agent replied · 26 October 2024
Thanks so much for your review Gillian. It's great to hear that Sue and the team gave a great service.Did you know that you can earn Amazon.co.uk Gift Cards when you recommend us to friend or family? You can find out more at reedsrains.co.uk/refer-a-friend.ThanksStuart
★★★★★ 5/5
TrustpilotApartment Purchase in Eccles
We recently purchased an apartment in Eccles, via Reeds Rains, Salford Quays. For various reasons (nothing to do with Reeds Rains), the purchase took over 9 months to complete. Throughout this time Laura was extremely helpful, both in enabling us to visit the property on several occasions, and also in chasing up the seller, when it seemed that both sets of solicitors were just letting things slip. Without her help, I can't help thinking the process would have taken more than 9 months.
Robert · 31 May 2022
★★★★★ 5/5
TrustpilotExcellent service from the Portishead branch
Charlotte went above and beyond to sell our late parents' independent living property in the town. It was a very difficult sale due to a number of factors and incredibly stressful but Charlotte handled the sale professionally and with great understanding. My brother and I would highly recommend this branch of Reeds Rains.
Nicola · 20 June 2024
★★★★★ 1/5
TrustpilotYork branch - dont believe a word
York branch: Moved me into a room with an en suite, that wasnt plumbed in. Water literally gushing all over the floor.
Jackie · 15 January 2026
Agent replied · 23 January 2026
Hi Jackie, we are very sorry to hear about the issues you faced. This is not the standard of service we expect. We will raise your feedback directly with the York branch so it can be reviewed and addressed. Many thanks
★★★★★ 5/5
TrustpilotExcellent estate agents
Simple process, clear communication. Ethan has been fantastic throughout, great customer service, knowledgeable and efficient.
Ciaran · 26 September 2024
Agent replied · 26 October 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad Ethan was able to assist you.
★★★★★ 5/5
TrustpilotFirst home
When having a look for a first time home, me & my partner were a bit lost, trying to think of what all our outgoings, new build or old build & were I would stand with gaining a new job, We were put through to Peter & he made us so comfortable straight away and went through everything step by step and spent time making sure we would know everything before buying a house. What should we do and what shouldn’t we do. Eg what’s negative to a bank on a bank statement/ credit cards ect, He made sure we understood and how to improve this to get more lenders to accept, Peter made sure we understood that not many banks would lend as I had a career change and once my probation period is over I would have a lot more chance. We have decided to wait abit longer and get back in touch with Peter when we are ready to buy, hopefully end of summer. We didn’t feel pushed or rushed, & he advised us if we saved a bit more the price of our house can increase so we would have more choice, overall Peter was super helpful, and we can’t wait to work with him, and for him to help us buy our first home come this autumn 😊Thanks Larisse
Larissa · 20 May 2022
★★★★★ 5/5
TrustpilotHouse sold with the first viewing.
Alexander · 22 May 2026
Agent replied · 27 May 2026
We are so happy to hear your house sold quickly and that our team was helpful. Thank you for your kind words!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotLauren at the Bamber Bridge Branch
Just a quick note to say thank you to Lauren Riding at the Bamber Bridge Branch for her help with our 2 rental properties we have with Reeds Rains. She has brought back that personal professional touch. Lauren gives 110% to help us out and fix any issues or queries we have. Great to have a "Hi Leon" at the beginning of an email and not just a blank generic email.Once again Lauren, thanks for your personal professional manner.Leon & Wendy
Leon · 16 May 2022
★★★★★ 5/5
TrustpilotReeds Rains Holmes Chapel
We had an excellent experience renting a bungalow in Holmes Chapel for 6 months recently through the local Reeds Rains agency. From first to last, we found the welcome, customer service, professionalism and ease of communication to be first class. Just want to say a big thank you to Tallulah-Mae, Oliver, Rose and the whole team for turning a potentially stressful move into a very pleasurable one. We will be recommending your agency to family and friends. Thanks again, Karl, Irina and Misha
Karl · 12 May 2022
★★★★★ 1/5
TrustpilotLack of concern for Tenants and poor service
I rent a property through Reeds Rains in Blackpool. We have suffered over 8 years from poor responses for jobs to be completed and the landlord informed. Most recently my bedroom window which will not close properly was reported in July during a house check.After a number of emails someone came to get a quote for the landlord 23/08/23. Since then we have continued to regularly ask when the work is being done. Yesterday I went into the office has it is now getting colder and it is becoming a bigger issue. I was told that a different company will give a quote but not when this will happen. I feel that tenants are not treated with respect or importance by this company.
Jill · 26 October 2023
Agent replied · 26 October 2024
Hi Jill,Sorry to read your review. We take your comments very seriously. We would like to investigate this matter further so we will be sending you a request for more information, this will come via Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotI wanted a known brand and a company…
I wanted a known brand and a company that offered an attentive and professional service. I knew Clark Morton the branch manager from working together 18 years ago. He has always been polite and courteous and his team reflect his professionalism. I received several viewings very quickly and it sold as quickly. The feedback has been excellent and regular
Mr · 20 November 2024
Agent replied · 24 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our service attentive and professional, and that you were pleased with the speed and efficiency of the process. We strive to provide our clients with the best possible service, and we're delighted that your expectations were met.
★★★★★ 5/5
TrustpilotI had a really great experience at…
I had a really great experience at Pontefract branch when looking for a new property to rent.Everything went very smoothly, from booking a viewing, through application and moving in date.I found all the staff very friendly and helpful. Many thanks to Jake for his excellent customer service and communication skills, making the whole process pleasant and efficient. I would definitely recommend and use this branch again .
Rachel · 31 July 2023
★★★★★ 5/5
TrustpilotSalford Quays branch - A pillar of support
Thanks to the wonderful sales team at the Salford Quays branch, we completed our first-time home purchase.Because of my own mistake, the purchase took longer than normal. However, our sales agent Laura had been caring and professional throughout the process. She did a good job resolving conflicts between the buyer and the seller. No matter how petty the issue is, she listens, reassures me and follows up properly. Especially as a first-time buyer, I could’t thank her enough for her effort and insights. Special mention to Jozeph and Todd, the teamwork at Salford Quays is as apparant as their service quality.In short, great communication and impressive response time to calls and emails. We are so happy with our new first home. I would definitely consider using this branch's service again in the future!
Amelia · 19 April 2022
★★★★★ 5/5
TrustpilotPeter G
Peter G. Libertine | Financial ConsultantWhat a pleasure it was to have Peter advising me with my mortgage not only was his attention to detail spot on he also helped me with advice and suggestions with my Solicitor and help drive things forward, he made me feel relaxed and worry free throughout the process and made everything an absolute pleasure. I can’t say this enough…. If anyone is after help and wants someone who makes you feel relaxed and makes everything feel personal then Peter is your man. Thanks for everything Peter Regards Mike garry
Mike · 11 April 2022
★★★★★ 5/5
TrustpilotWe viewed a property in Rye today
We viewed a property in Rye today, we met Hannah from the Rye branch. She was very helpful, knowledgable and professional and even though the property was not right for us she is looking out for something more suited to our needs. A big thank you to Hannah and we look forward to dealing with Reeds Raine again soon.
Pete · 1 February 2024
★★★★★ 4/5
TrustpilotExcellent Service
Renting a property can be daunting but Reeds Rains helped us every step of the way, nothing too much trouble. The Burnley team were excellent and so efficient. Particular thanks to Leanne and Andrea. We signed up one day and had four viewings in four days with one signing up as a tenant. Amazing! With their help we are now legal and have a happy tenant, with no worries, because Reed Rains take care of problems under their fully managed package. Many thanks guys!!
Keith · 4 April 2022
★★★★★ 5/5
TrustpilotI have recently completed a power of…
I have recently completed a power of attorney sale of my mother’s house with the Pontefract Team of Reads Rains. The whole process with the Agent was easy and straightforward, I was updated with all viewing appointments and provided with feedback after every viewing. The property sold very quickly and when I was unhappy with the lack of updates and information from my solicitor; the Team, in particular Ash, chased up my solicitor, the buyer’s solicitor and the buyer, providing me with regular updates alleviating my concerns.
Ann · 31 March 2022
★★★★★ 5/5
TrustpilotReeds rains ….excellent estate agents
Reeds rains have managed my property for several years. All the team members have always been very efficient and professional especially Tammy and Dan for whom nothing is too much trouble. I would commend Reeds Rains to all landlords
Charanjiv · 21 March 2023
Agent replied · 26 October 2024
Thank you for your review <3
★★★★★ 1/5
TrustpilotI am extremely disappointed with Melanie Burgess - branch manager Cheadle
I am extremely disappointed with the service I have received from Reed Rains Melanie Burgess the branch manager at Cheadle Manchester during my property purchase, particularly the way my concerns were handled by Melanie Burgess.
Alksa · 5 June 2026
★★★★★ 5/5
TrustpilotReeds Raines Rye - Lettings Manager
What a great team - over the last few years ( 3 at least ) I’ve used Reeds Raine for my rental properties and the sale of my home. The team works really well together, giving a seamless joint between “Lettings” and “Sales”. Lydia has been a constant, contactable touch point - her assured and local knowledge is a real benefit, providing insights and contacts that have made the “landlord” role easy and hassle free. Lydia has personally formed an invaluable bridge to the Sales team. It was Lydia’s high levels of customer service that formed my decision to use the Rye Reeds Raines Team to sell my house. Stuart pulled out “all of the stops” to get the sale of my property across the line to my set deadlines - leaving me free to focus on the purchase of my new home. I recently visited my old “home town” and was given a warm welcome by Lydia in the Rye office. I would highly recommend the Lettings (Lydia) and Sales team ( Stuart). Jim Creavin
Jim · 23 March 2022
★★★★★ 5/5
TrustpilotI just wanted to mention Sid at Reeds…
I just wanted to mention Sid at Reeds Rains Lettings Manchester. We were looking to rent for my daughter starting uni in September. Sid was not only extremely helpful but went the extra mile with his advice and follow-up calls. Very professional and trustworthy. Thanks so much, Sid
Sheilagh · 20 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
