Every review we hold for the Warwick office, from every platform, shown as written. First names only.
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5/5
GoogleThe service and support I got when buying a property from R A Bennetts was fantastic. As a first time buyer I needed a lot of support and information and Ian and Luke from the Sales Team were very patient and happy to help, whilst they also did a great job chasing things through and ensuring the purchase was successful. Can't thank them enough!
Matthew Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the outset from valuation to completion Ian, Claire and Luke kept me informed at every stage. Professional and courteous, during a difficult year not only with covid restrictions ( mother in care home with dementia)and selling her property, this agency was the only one to follow up my initial enquiry during lockdown and were proactive in getting it on the market as soon as possible after lockdown. Marketing was great, plenty of good photos and thorough write up.PositiveResponsiveness, Quality, Professionalism, Value
Suzanne Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleLuke, Claire and Ian were great, they did everything they said they would do and keep us well informed all the way through selling our property and buying another. They made the process very stress free and easy. They always responded to phone calls and emails and it was obvious they updated each other. We never had to chase them and they were a pleasure to deal with. I would 100% recommend them and we will use them again without doubt. We have used a different estate agent in the recent past and they were everything you would not want! The guys from Warwick restored our faith in estate agents!PositiveResponsiveness, Quality, Professionalism
Kim Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThankyou to Ian and his team for the fantastic service they gave us selling our house.
From start to finish, it was handled in a professional manner and nothing was too much trouble. The whole team at warwick are lovely, and are always happy to help with any concerns you may have. Would not hesitate using them again in the future.
Sharon Β· 12 June 2023
Agent replied Β· 11 June 2024
Many thanks for your kind words and outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI sold my shared ownership property with the help of RABennett, who also helped me to buy the property 5 years previously. They are great with communication and keeping you up to date, and helping out wherever they can. They helped me to sell and move out within 5 months which was great.
Fern Β· 28 October 2025
Agent replied Β· 27 December 2025
Thank you for choosing R A Bennett to assist with your property transaction! We take pride in providing excellent communication and support throughout the process. We're thrilled we could help you sell and move out in just 5 months. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI would like to say a huge thank you to Ian and all the team at the Warwick branch for their wonderful service with the sale of my late mother's house.
Claire's beautiful marketing brochure and description was a fitting tribute to our family home of nearly 40 years. The service that Luke and Ian offer has the right balance of being professional yet friendly and I always felt that they treated me like a person and not just another client.
Although Covid did disrupt the sale of the property as soon as they were allowed back to work Luke and Ian were fully committed to bring the sale quickly to completion making a difficult time as stress free as possible.PositiveProfessionalism
Sally-Anne Β· 25 August 2020
Agent replied Β· 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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5/5
GoogleBoth Ian and Luke were very professional and courteous from the very start of the house search and offer negotiotaion. We survived a long wait for the house but in the end Ian did everything to push & align the contract exchange swith all the parties involved in the chain. Thank you for your great service, we really appreciate it.
Subhadip Β· 12 June 2023
Agent replied Β· 11 June 2024
Thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA special thank you to Ian, Charlie and Luke for all the help selling my flat. They were excellent throughout keeping me informed and reassured during a complicated process. Thanks again!
Tash Β· 22 December 2024
Agent replied Β· 9 January 2025
Hello Tash, thank you so much for your wonderful 5* review! We're thrilled to hear that Ian, Charlie, and Luke provided excellent support throughout the sale of your flat. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
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5/5
GoogleGreat service. A little rushed as the other buyers dropped out. But great service all the same, first purchase of mine so it was all new and Pav was an excellent guide. Followed by a welcome box with samples when I went to pick up the keys and a warm greeting
Marley Β· 17 July 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have recently purchased a property through R A Bennett and could not be happier with the service we have been provided. Ian Whitfield has been on hand at every turn to ensure the purchase went as smoothly and efficiently as possible! We would not hesitate to use R A Bennett again!
Chris Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotThe worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
Sarah Β· 19 August 2023
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1/5
TrustpilotLet's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma ππ
Jessica Β· 11 August 2023
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5/5
GoogleWe had a fantastic experience purchasing our beautiful house through R A Bennett in Warwick. Every member of the team were lovely, supportive and easy to talk to. We initially wasn't going to view the house we bought, but Charlie kindly recommended we view it along with 2 others, which we did all in one day with him, and turns out he knew what we wanted more than we did! Great experience from start to finish, and I would highly recommend this estate agent to anyone.
Jessica Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for your thoughtful 5* review and recommendation Jessica! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAll of the staff whom I met, 4 in total, were very approachable, friendly and efficient. All of my queries were rapidly answered and I was kept very well informed of every step in the process as I sold my home. Excellent service, I personally don't have any complaints.
Mike Β· 17 August 2025
Agent replied Β· 17 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe dealt with Luke, Pav and Ian when selling our property and they were great. Friendly, approachable and with all the knowledge and experience to ensure our sale went smoothly and all of our questions were answered. In what is an inherently stressful process they were brilliant.
Lucy Β· 12 June 2023
Agent replied Β· 11 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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4/5
TrustpilotGreat help in getting the apartment rented.
Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.
Ralph Β· 5 December 2025
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5/5
GoogleWe are going through the process of buying our first property and after dealing with a number of different estate agents, I cannot recommend this team enough!
They have gone above and beyond (especially Luke and Ian) and really provide a personal touch to the whole experience. By far the best estate agents we have dealt with, and hoping we can complete with them!
Sam Β· 12 June 2020
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleWhat a team! Efficient, helpful and all round decent. We have used RAB twice now and would highly recommend them.
Helen Β· 17 March 2026
Agent replied Β· 17 April 2026
"Thank you for your kind words! It's been a pleasure serving you and we're thrilled to have earned your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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1/5
GoogleTold our offer was accepted purchasing a property. We sold our property, got mortgage sorted and then told they had sold the property to someone else without telling us. There was no communication from them and felt we weren't taken seriously. Very unprofessional.
Rebecca Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotExceptional Service
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.
Christine Β· 22 December 2023
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5/5
GoogleIan, Charlie, Luke and the whole team at R A Bennet in Warwick have been amazing from start to finish, would recommend to anyone wanting to sell a house in the Warwick area. Ian, the branch manager, particularly as he helped with a tricky situation with our buyers and kept the sale together. Their fees may be a little higher than others but theyβre definitely worth the extra!
Rebecca Β· 24 September 2024
Agent replied Β· 24 October 2024
Thanks Rebecca for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleToday I picked up the keys to my first home! Everyone in branch has been amazing and so so friendly. The branch manager Ian Whitfield is A BLOODY GODSEND. Literally could not have done it without him. I would 100% recommend them
Danielle Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleFrom the first visit to discuss the initial sale to the final moments this estate agents are the best. We were anxious about the process having not moved for over 30 years but these guys were incredible. Helpful, supportive, available and β¦
Jacqui Β· 17 August 2025
Agent replied Β· 17 April 2026
Thank you so much for your kind words! Nothing makes us happier than hearing that we exceeded your expectations throughout the moving process. Our team truly enjoys helping our clients and we are grateful for the opportunity to work with β¦ More
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5/5
GoogleWe have bought our new home through RABennett in Warwick. Luke was brilliant - he was in regular touch with suitable properties, always very friendly and professional and went the extra mile to help us secure our perfect home. I wouldnβt hesitate to recommend him and the team at RABennett.PositiveResponsiveness, Quality, Professionalism
Emma Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for your fantastic 5* review and recommendation! Best wishes, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.