Every review we hold for the Warrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookOutstanding customer service. Such an amazing company to deal with and a breath of fresh air. Everyone at Howell & Co are extremely friendly and professional. Communication is excellent but more than anything else, I completely trust this company to act in my best interest. They are very sincere and go the extra mile to give the best customer service and satisfaction. I have used Howell & Co for rental and sales services for a number of years and never been disappointed. Can not recommend their services highly enough.
Janet · 10 April 2021
★★★★★ 5/5
GoogleFantastic company. Simon, David & Naomi have gone above & beyond in terms of service. Helpful, informative & excellent value for money.
Nick · 23 May 2025
★★★★★ 5/5
FacebookI cant thank Neil, Amy, Paul & Caroline enough for their great services and help towards me to find a suitable new home to stay. Customer service is right up there with the best. I highly recommend their services.
Grant · 17 February 2017
★★★★★ 1/5
GoogleDisgusting letting agency. Misled me to believe that the landlords wanted to inspect the property however it was only Simon and he did all he could to take the full deposit. Heard from other people that they didn’t get their deposits back either so be warned. Also won’t give me my landlords details when I asked which is required by law.
Jake · 13 April 2023
★★★★★ 1/5
GoogleVery unprofessional and disorganized from my experience. When it comes to the end of your tenancy they haven't a clue and appear to have no communication with one another.
If you are unfortunate enough to have to deal with Howell & Co, make sure you get everything in writing as they're happy to tell you what you want to hear and withhold important information from you and then respond "sorry I'm not sure" when you question any inconsistencies.
Completely incompetent. Shameful way to treat tenants.
Kayla · 18 December 2019
★★★★★ 5/5
GoogleHowell & Co. are the only company I use to let my houses, and the reason is simple; they have integrity and honesty. Not only that, but when issues occur they are quick to resolve them, whether this is during the letting process, during a tenancy or at the end of a tenancy. The help and advice that Simon, Neil, Paul and Ben and the rest of the team have given me over the last 10 years have been invaluable. Everyone at Howell & Co. has my complete trust and they all deliver a fantastic service.
Ben · 18 December 2019
★★★★★ 5/5
GoogleHowell & Co. are the only company I use to let my houses, and the reason is simple; they have integrity and honesty. Not only that, but when issues occur they are quick to resolve them, whether this is during the letting process, during a tenancy or at the end of a tenancy. The help and advice that Simon, Neil, Paul and Ben and the rest of the team have given me over the last 10 years have been invaluable. Everyone at Howell & Co. has my complete trust and they all deliver a fantastic service.
Ben · 28 August 2019
★★★★★ 5/5
FacebookEXCEPTIONAL Service from Caroline and her Team - sold two of our priorities within days of going onto the market , both went through very quickly - cannot recommend them highly enough ! Thank you so much for everything you have done to help us achieve these sales .
Jayne · 5 January 2019
Agent replied
Thanks for your lovely words. Miss our daily chats! 😊xx
★★★★★ 5/5
FacebookAbsolutely appalled by how unprofessional the members of staff have been towards me and my partner over the last week or two! Went to view a property, liked it and put an offer in for a lower payment, unfortunately it was declined so we did some talking and agreed to pay the full rent. Rang your office up the next day to tell them we wanted the house but first we needed the floor plans to be emailed over so we could see if our furniture fit they said yes and they would email straight away, no email! Rang 4 times on that day and still to this day (4 days later) we haven’t received an email with the floor plan!! You would think you’d like to make a sale not push one away! Very disappointed.
Victoria · 10 September 2018
★★★★★ 5/5
GoogleWould just like to say a big thank you to Simon and his team.
Above and beyond service and attitude.
Highly recommend. Keep up the good work.
Chris · 22 March 2020
★★★★★ 5/5
GoogleGreat service, been with them for 5 years now. Simon is brilliant and always at hand if you need anything.
Joe · 22 March 2020
★★★★★ 5/5
GoogleA fantastic experience buying a house from Howell and Co.
Simon, Caroline and all of the team provided a fabulous service from the beginning to the end of the process. They made things as straightforward and stress free as possible. We highly recommend them and will definitely use them in the future to buy, sell or for letting.
Sue W
Sue · 11 October 2021
★★★★★ 5/5
GoogleCaroline and the team very helpful
Steve · 13 April 2022
★★★★★ 5/5
FacebookIve been with this company for 5 plus years formally freshlets, they look after my 3 properties and a havent ever had any problems they go out of there way to help and ive recommended them to many of my friends i highly advise anyone to use them. Simon paul and the team thanks for all your help and look forward to working with you in the future.
Simon · 18 May 2016
★★★★★ 1/5
GoogleVery unprofessional and really need to work on there communication skills
Ben · 18 December 2024
★★★★★ 5/5
GoogleSo far Howell and Co have done an amazing job letting out my flat. They take care of anything and really give me peace of mind. Recently there was a serious issue with council tax and lovely advisor Ben from Howell and Co took over and completely sorted it for us and really went above and beyond.
Jen · 16 September 2020
★★★★★ 5/5
GoogleSo far Howell and Co have done an amazing job letting out my flat. They take care of anything and really give me peace of mind. Recently there was a serious issue with council tax and lovely advisor Ben from Howell and Co took over and completely sorted it for us and really went above and beyond.
Jenni · 22 March 2020
★★★★★ 5/5
FacebookWould highly recommend Howell & Co, David and Caroline guided me through the whole process, they were always on the other end of the phone or email to answer any questions or queries Thanks so much both! Couldn’t have done it with out you. Kev
Kev · 16 July 2022
★★★★★ 5/5
FacebookExcellent service from Howell and Wall. My house was successfully let within days and everything was dealt with quickly and efficiently making the whole process very easy for me.
Louise · 12 May 2016
Agent replied
Thanks Louise! Glad we could help!
★★★★★ 5/5
GoogleWe have been with howel & Co for 5 years (going onto 6) and this is our thrid property with them. There hasn't been any issue at all and I don't think we would go with any other estate agent. We would definitely recommend to friends and family looking to rent a property.
Kyle · 27 August 2020
★★★★★ 5/5
GoogleI was seeking advise concerning a rental property that I was living in and Howell & Co were recomemded to me. I spoke to Si in the office and he was extremely helpful and knowledgeable even though the rental was not through Howell & Co and …
Aron · 13 April 2021
★★★★★ 5/5
GoogleGreat experience renting through this agency and the staff have been very friendly. Highly recommended!
Fabiola · 17 April 2024
★★★★★ 5/5
GoogleFound Naomi and David really helpful and friendly when working with them, would use again!
Tom · 17 April 2024
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish , Naomi and David are a dream team .
Sean · 17 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
