Howell & Co Warrington reviews

★★★★★ 5/5

Google

Wow, what an amazing estate agent! Simon and Naomi went above and beyond to help me at a really difficult time while I was going through a divorce and had nowhere to go. They even rearranged viewings to make sure I had a fair chance, and within just three days I had a great option lined up with my landlord. They’ve always been so supportive and quick to help with any issues, and I can honestly say I felt looked after every step of the way. I’m so grateful for their kindness, professionalism, and the genuine care they’ve shown. Highly recommend!

Maurizio · 29 September 2025

★★★★★ 5/5

Google

We had a really positive experience with Howell & Co and felt well looked after from start to finish. A big thank you to Vic, who was friendly, helpful and always quick to get back to us. She made the whole process of finding our new home much easier and far less stressful. We would definitely recommend Howell & Co to others.

Calvin · 13 February 2026

★★★★★ 5/5

Google

My experience with Howell and Co have been amazing from the very beginning all thanks to Vic who tremendously helped and supported our move and throughout our time at the apartment, she is very thoughtful and considerate, very helpful and polite, my interactions with other staff were also amazing, in conclusion, great staff and great team, will definitely recommend.

Erica · 28 November 2025

★★★★★ 2/5

Google

Disappointing. To start with, communication seems to be an issue. No problems with the initial rental in 2021, all went smoothly except we weren't informed when the property was ready for us so we wasted several hours waiting to be told. Never told us how to set the house alarm or how to top up the gas/electric. Simple information we should have been provided with. Our stay at the property was generally ok though the description of "Finished to an excellent and high standard throughout" is a work of fiction ha ha - the place hadn't seen a paintbrush for a long time. The stair bannisters were FILTHY. We had an issue with large damp patches on the walls in the back bedroom. These were reported and (after several calls/emails) eventually someone came to check it out but we never heard anything back so it was never rectified. The toiler drains kept blocking which we reported but was never resolved, we just had to get adept at unblocking them ourselves. We asked if we could look after a cat we had been offered to us in the property. Again despite numerous contacts over a couple of months we never got a response and the cat went to another home. Fair play to the maintenance guy who called around a few times, he did his best but he always seemed to be asking if we'd heard about this and that from the landlord/agent, which he hadn't. Despite all this, we were happy in the property and I spent quite a bit of time and money painting the back yard walls, laying artificial turf and making the outside a really nice area at the back of the house to sit out in during the summer months. We decided to leave this artificial turf in place when we left as a goodwill measure, it really made the back yard a much more habitable area than the old crumbling concrete underneath. When we came to leave the property we spent a lot of time cleaning the house, (inside and out) and it was in a much better state than it was when we moved in. In my presence a representative from Howell & Co inspected the property and, apart from a couple of minor things (washing machine needed a tray cleaning and a drawer emptying) we were assured everything was good. We asked for our deposit back a few weeks after we moved out and Howell & Co decided that there was £200 of work needed doing. For what?? Apparently several cupboards needed cleaning, so did the oven (we only used it a few times just after we moved in because it was in a poor state, despite us trying to clean it) and apparently the backyard needed a deep clean because it was covered in cat excrement!!! A local cat or cats did occasionally soil the grass when we were there but it was perfectly clean when we left - I know it was because I had spent time cleaning and brushing the entire yard. We were being charged for visits by cats AFTER we left. I complained and Howell & Co reduced their bill to £120 but they were charging us for things that didn't exist, had been ok'd by their own representative or NOTHING TO DO WITH US. From reading previous posts and talking to other tenants it seems Howell & Co have form for not returning full deposits. I appreciate this is long review (and has been written at different points over a couple of months) but its and honest and truthful account of our experience with Howell & Co. Sorry, but I cannot recommend them based on this.

Paul · 13 April 2025

★★★★★ 5/5

Google

Brilliant job Simon at Howells & Co for securing the sale of our Warrington commercial premises, 4 months from listing to completion! From an initial call several months before to explore sale or lease options, Simon was always happy to help and guide on market conditions. We were looking for a locally based agent with strong knowledge of the area and a proven record of selling and finding commercial tenants. Simon worked across the contact points to keep us all on track to close out before Christmas. Well done Simon, thank you!

Kate · 13 April 2025

★★★★★ 5/5

Google

I rented an apartment from Simon and the team. Had a small issue with the shower and it was fixed within two hours. Fantastic service from a slick team. Previously used another well know Warrington letting agent and wasn’t nearly as fast as Simon. Thank you again! Brilliant stuff 🤩 …

Harvey · 28 November 2025

★★★★★ 5/5

Google

We've just bought a property listed by Howell & Co, and Naomi and David were brilliant in the process. H&C are a popular option in the Latchford area so they were very knowledgeable and offered invaluable advice helping us select a property. Thank you for speedy replies and helping move things along as quickly as possible!

Rosie · 30 August 2025

★★★★★ 5/5

Google

Recently moved into a house rented with Howell&Co and Vic and Janette were brilliant throughout. Any issues that came up, big or small, was dealt with quickly and always kept us in the loop. Would definitely recommend.

Joey · 13 February 2026

★★★★★ 5/5

Facebook

This is the first time I have purchased a property through Howell and Co. From viewing the property through to completion Caroline has been professional on all levels. This is a very trying time during the covid restrictions for anyone looking to purchase a property especially as exchange of contracts and completion can all happen on the same day which would not normally happen. Caroline remained calm and responded to any queries at all times. Thank you for your professionalism, dedication and drive to support your customers. 5* all the way I would recommend using Howell and Co

Cath · 26 February 2021

★★★★★ 5/5

Google

Fantastic estate agents, cannot recommend them enough - especially Naomi. Although we did not end up buying our property with Howell and Co, they were absolutely amazing throughout our time with them. At viewings, we really enjoyed that we were left to look around on our own, without any pushy-sales person, and that they could answer any questions. Naomi kept us up to date at all times and as first time buyers we really appreciated her calm and caring character. From our experience, we will definitely remember them when the time comes to sell our own property.

Neisha · 13 April 2024

★★★★★ 5/5

Google

Excellent service .Any landlord wanting a property Let , fast and efficiently, please read this , my 3 self contained apartments were let in 1 day , yes that’s correct 1 day , excellent service from the whole team from start to finish, All Tenants were vetted and checked within 48hrs and have now all successfully moved in . Howell &Co provide a bespoke turn key service at a very competitive fee , we’ll done to all the team

Will · 13 April 2024

★★★★★ 5/5

Facebook

What can I say? an amazing experience. Having spent nearly 5 months dealing with numerous agents, I suddenly came across a property on Howell and Co's website. I made ONE phone call and managed to arrange a viewing same day. I met with the Managing Director (Simon) who had on the off chance decided to help out with a couple of viewings. He was extremely helpful and showed obvious signs of having my best interests at heart. We shook hands their and then and I was surprised to receive the keys within 72 hours! I would like to thank Ben and Simon for being absolutely amazing. Always responds to emails and telephone calls and promotes incredible efficiency from start to finish! Thanks Howell & Co

Steve · 18 February 2020

★★★★★ 5/5

Google

Thank you to the lovely Vic who dealt with my let property, I had no idea on tech this week, she had to sit with me for at least 5 hours while I did my application I can’t thank her enough this estate agent’s definitely the best in Warrington Just to add the best estate agent around, I lost my property 3 weeks ago they helped me to get housed in 2 I can’t thank these enough

Angela · 29 September 2025

★★★★★ 5/5

Google

Great service, the house was let within 2 weeks of listing. Vic and Simon have been a great help in making the process as easy as possible.

Jen · 13 February 2026

★★★★★ 5/5

Facebook

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Jean · 6 September 2022

★★★★★ 5/5

Google

Howell & Co were fantastic with our purchase they kept us in the loop on everything and I can't thank Naomi enough she was brilliant, knowledgeable and very approachable, nothing was too much trouble, in fact it still isn't ,the aftersales don't end with the sale. Thanks Naomi for everything. Harvey and vicky 👍

Harvey · 13 April 2024

★★★★★ 5/5

Facebook

Highly recommend Howell’s as a letting agent. The acted for us in an extremely professional and friendly manner. They listened to our requirements and our property was relet in 2 weeks.The listing, photographs and video tour where superb and at all times we were kept informed of the process and also gave us feed back on the viewers.Our agent Ben was exceptionally personable, he has great skills, he is professional and has is an excellent communicator.Having used other letting agents in the area Howells are “streets” ahead and we couldn’t fail to recommend them

Judi · 31 August 2020

★★★★★ 5/5

Google

Thank you to Neil and all the staff at Howell & Co for looking after me and my rental property for the past 5 years it’s been straight forward and plain sailing from day one . Nothing has been to much trouble for you guys and anything I have requested over the years has been dealt with immediately and in an a friendly manner, Thank you so much to all of you for all your help and support over the years ... Becky

Becky · 27 August 2020

★★★★★ 5/5

Facebook

I just wanted to sat thank you to the lettings team and Howell and Wall. Moving property is never easy but you really made it as simple as you could. When I moved in there were a few things that needed sorting (which they had told me about before) but due to needing to move quickly I was happy to accept that. Paul has been easy to deal with and has sorted them out quickly and with no fuss. Again, thank you.

Sam · 17 May 2016

★★★★★ 5/5

Facebook

Moved house today with seemless quality and professional service from Simon and his team. The whole process from valuation to sale was dealt with with the utmostEfficiency. Emails and correspondence was handled brilliantly I would have no hesitation in using Howell and Co again

Rich · 17 April 2019

★★★★★ 5/5

Google

Vic & Janette have been amazing start to finish. Such lovely and friendly service with quick response times to all my questions! Made the process very easy, thank you both very much!

Alex · 13 February 2026

★★★★★ 5/5

Facebook

Had a property valuation with Andy Wall on the Monday, house was sold on the Saturday (still in shock!!) Exceptional Customer Service, extremely friendly and willing to go the extra mile, offering help and advice on every aspect of selling a property and even on the property we are purchasing. Regularly kept up to date with how things are progressing, even things we didn't realise we needed to know!! Can't thank Andy and the team enough.

Lesley · 18 May 2016

★★★★★ 5/5

Google

Wonderful estate agent, very helpful, proactive and professional. Naomi in particular was extremely helpful, responsive and went above and beyond in helping with the sale. I would definitely recommend Howell and Co.

Jess · 29 September 2025

★★★★★ 5/5

Facebook

I can't thank Andy and his team enough for their fantastic, professional manner in regards to selling my house. Andy promised he'd have the house sold in 6 months and he delivered. I would highly recommend Howell and Wall to absolutely anyone. They provide friendly, approachable and personal service for what can be a stressful period in anyone's life. Thank you!

Claudine · 19 August 2016