Every review we hold for the Ware office, from every platform, shown as written. First names only.
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5/5
GoogleWe decided to trust our recent house sale to Heather of Fine & Country following a glowing recommendation from a friend, of the service she offers and then from our initial meeting with her. From the get go we valued Heatherβs straightforward approach and advice. We had confidence in her experience of the market and hence in what she was telling us. We always felt that our house sale was her priority and particularly appreciated the fact that she personally handles the complete process β¦ we think this is her superpower β¦ she really is on top of the detail of the transaction and is only ever a phone call/ WhatsApp message away. Thank you Heather.
Fiona Β· 24 September 2024
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5/5
GoogleSara Poulton was always there for me through what was quite a difficult and unusual sale. Always happy to answer any questions and very informative. I would highly recommend Sara,she's a superstar!
Hilary Β· 13 April 2025
Agent replied Β· 9 December 2024
Thank you so much Hilary, it was a pleasure to guide you through this process, and attempt to take the anxiety out of it! We can only try! I wish you the best of luck in your new home. BW, Sara
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5/5
GoogleSara Poulton, I feel, went the extra mile in selling my cottage. She knew how to sell the property where 3 other agents failed. Complete personal ownership from instruction to completion
Thanks Sara
James Β· 13 February 2026
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5/5
GoogleRichard & Steve were professional, supportive and effective from the moment they valued our house through to the sale. They understood what we wanted to achieve with our property, it was a bit more complex due to additional land being sold, but they grasped our brief and conveyed that to interested parties.
I highly recommend them and the team at Fine & Country to anyone looking to sell their property, they did a great job for us.
Ian Β· 29 July 2022
Agent replied
Thanks Ian for a great review, so glad we could help!
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5/5
GoogleGreat service from Heather at Fine and Country. She went above and beyond to help with the purchase of our new house by being really approachable, always on hand to give advice and communicating really well with us and relevant parties. We would definitely recommend Heather and her company to friends, family and all who ask for a recommendation. Thank you Heather!
Rebecca Β· 13 April 2025
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5/5
GoogleHeather Curtis was the agent at Fine and country who sold us our new house. I cannot give a more glowing recommendation. She struck the perfect balance of being communicative, informative and just plain helpful. She was an absolute pleasure to work with and gave up many bank holidays and weekends. Amazing service!
Zara Β· 16 May 2025
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5/5
GoogleIf we could give more than 5 stars we would. We bought through Fine and Country Ware and Richard Cartwright was amazing. He recommended we look at a property that we hadn't originally considered, and his judgement was perfect...the house was eveything we wanted and more. Not only did he help us with our purchase but he also advised us hugely with selling our property where our agents were sadly lacking. It wasn't the easiest of moves due to others in the chain, but at all times Richard was supportive, helpful, tenacious in moving things forward, kind and reassuring (and very very patient!). We are finally in our perfect property and whilst we have no intention of moving for a very very long time, if we had to, Richard would be the agent we would turn to.
Thank you Richard for everything you have done ππ»
Tracey Β· 23 March 2024
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5/5
GoogleFantastic estate agents! Could not recommend more.
Neil, Steve and the team have made selling our house and purchasing a new property a smooth and stress free process.
Helpful, professional and personal- the experience means I would recommend ensum brown / fine and country to anyone selling their house.
The recommendation of an open house event made viewings manageable. The professional photos on our property details made such a difference and Neil's sales approach helped us achieve a fantastic price for our property.
Steve showed his dedication and years of experience with ongoing liaison with our whole chain and achieving our move.
Thanks to you all.
Tina Β· 29 July 2020
Agent replied
Thanks so much for the fantastic feedback, weβre so pleased we could make your dream move happen!
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5/5
GoogleGreat service from Fine and Country. Heather Curtis was there to help every step of the way and her knowledge and experience really showed. Thank you!
Susan Β· 2 March 2025
Agent replied Β· 4 May 2025
Very happy to help, thank you for your message.
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5/5
GoogleGreat service from Heather and the team at Fine and Country Ware. Heather's involvement throughout the process, which wasn't without it's complications, kept our purchase on track and ultimately delivered the desired outcome for all parties.
Paul Β· 24 September 2024
Agent replied Β· 9 December 2024
Glad to be of help, thank you for the kind review.
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5/5
GoogleExcellent, responsive and helpful throughout the whole process from initial marketing to completion
I must admit, when we first put our house on the market (an older character property, with its fair share of quirks), we initially used a certain colourful online agent, thinking "all you need is to have your house on RightMove". How wrong we were. After three months and not a single viewing, we went to Fine and Country Ware. They were excellent from the word go. They arranged exceptional photography, and liaised with us through the process of selecting the photos, fine tuning the description and finalising the brochure layout - offering advice but also letting us have our say.
Within the first fortnight of the house going back on the market, we had several viewings - one of whom was very keen to buy the house. This prospective buyer was at very early stages of their house sale, so Darren at Fine and Country continued to work hard securing further viewings and keeping us informed of progress on all fronts, ensuing that we continued to receive viewings.
Once the buyer was firmed up, we realised just how important it is to have a good agent. The support and advice we received from Darren and everyone else at Fine and Country continued right through to exchange and completion - always available to take our calls, and always calling back when they said they would. I was impressed at how Darren's colleagues also knew the details of our house and where we were in the process, so it always felt that you were being looked after, even if Darren was out of the office when we called.
Particularly for us, having not moved house for many years, and in a slightly uncertain housing market, this level of service and guidance was invaluable - the time between agreeing and accepting an offer and the exchange of contracts was a particularly nervy time, due to no fault of our buyer or Fine and Country, but solely to problems further down the chain.
We would wholeheartedly recommend Fine and Country, who at all times acted in our best interests but also worked well with our buyer, other agents within the (extensive) chain and the relevant solicitors, making the selling experience a positive one.
Richard Β· 30 July 2019
Agent replied
Thank you for your kind review Richard, it was a pleasure working with you. All the best for the future.
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5/5
GoogleWe have used Fine and Country Ware, Hertford & Welwyn many times now and would use no other Estate Agency to buy or sell.
Their knowledge of the property market is second to none and they treat their clients with the utmost respect, are friendly and kind.
They are professional, personable and give good sound advice. They keep involved with the sale and make sure things are on track at all times.
Their communication is excellent, always reply to calls and follow up at every stage of the buying/selling process.
We wouldnβt hesitate to recommend them.
Sarah Β· 13 November 2025
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5/5
GoogleI cannot thank Steve Ensum enough for the help and support he gave me selling our house. He went above and beyond for us. It was a very emotional and stressful time but he was always there to offer comfort and support throughout the whole β¦
Janette Β· 13 April 2025
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5/5
GoogleWe have been really pleased by the way our house sale has been handled. Neil Wise has taken us through the selling process with great professionalism. He has been excellent at advising on all aspects of the sale and keeping us fully informed at every stage to completion. The sale has gone through very smoothly thanks to Neil and the team at Fine & Country. They come highly recommended!
Yvonne Β· 29 July 2020
Agent replied
Many thanks Yvonne, it was a pleasure helping you and your family!
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5/5
GoogleI wouldn't hesitate to recommend Fine and Country in Ware. Steve was incredibly helpful and calm throughout the process of buying our current house. Nothing seemed to be too much trouble and his communication was fast which is always appreciated. Thank you Steve!
Emily Β· 13 April 2025
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5/5
GoogleExcellent service throughout. Steve and the team at Fine and Country marketed and managed our sale with exceptional professionalism. From the moment we engaged with Steve he offered sensible advise regarding selling our house. They dealt with every viewing on our behalf working around any timing we provided. Steve kept us fully informed regarding every aspect of the sale and made it easy for us to move under seven weeks from offer to completion, by ensuring he spoke to every part of our short chain (solicitors for both us and our buyers, aswell as the buyers, and the agents/solicitors for the property we were buying). Cannot rate Steve and the team more highly. Steve knows the industry - we bought the house we just sold through, from him, 14 years previously.
Kim Β· 30 April 2023
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5/5
GoogleI was very pleased with the service I received from Steve, Richard and the team at Fine & Country in Ware.
Buying and selling is a stressful time, but the team were always easy to contact to answer questions or provide advice and reassurance.
Iβd definitely recommend them.
Dee Β· 30 January 2023
Agent replied
Thanks Dee, glad we could all help out.
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5/5
GoogleSimply put - a cut above the rest. Richard was attentive and fully committed to our dream house search and he worked tirelessly to deliver us exactly what we were after. An absolute pleasure to do business with, highly recommended - Thank you for all your help!
James Β· 12 February 2023
Agent replied
Thanks James, absolute pleasure helping you find your dream home.
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5/5
GoogleSo we sold our house with Fine & Country Ware!!
I have to say, from the fantastic photographs to guiding us through the sale, Steve Ensum and Richard were the ultimate professionals. I think it helps that β¦
John Β· 13 April 2025
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5/5
GoogleWe found Sara to be extremely helpful and patient in guiding us through the sale process. She always made herself available to us and reassured us when we had concerns. Always quick to respond to our queries and always had a cheerful manner. We were delighted with the service she gave us.
Martin Β· 13 April 2025
Agent replied Β· 9 December 2024
Thank you so much Martin & Val, it was a pleasure to work with you and enable you to achieve your dream of living by the sea! Thank you for the gorgeous flowers, they are much appreciated. Best wishes for the future, Sara
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5/5
GoogleRichard and his team were terrific, got a good price & sold within 12 hours. Safe & professional, I would thoroughly recommend F & C Ware. Brilliant.
Personal thanks Rich
Richard Β· 22 February 2024
Agent replied Β· 9 December 2024
Most welcome, thank you for the review.
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5/5
GoogleI recently sold my house with Fine and Country Ware branch. The advice and guidance I received from Steve and Richard was first class. They always answered my queries promptly, they tried to accommodate everyone's timetable for viewings and always followed up with feedback. Not only did they help with the sale, they offered support with my ongoing purchase. Steve is the fount of all property knowledge! Can't thank you guys enough.
Melanie Β· 7 March 2023
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5/5
GoogleHeather helped us sell our building plot. She was refreshingly honest and kept us well informed throughout. She always followed up with useful feedback after viewings and never applied pressure. Resourceful, professional, and with strong knowledge of the market, weβd recommend her without hesitation.
Jenny Β· 13 February 2026
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5/5
GoogleHaving used Fine and Country to sell the house . Our experiences have been amazing. Heather who was our agent was fully supportive and committed always liaising with us via email and telephone calls. I will not hesitate to recommend Fine β¦
Danielle Β· 13 April 2025
Agent replied Β· 9 December 2024
Thank you so much for your lovely review.
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