Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWinkworth is the agent you need
Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough
Rachel · 12 September 2024
★★★★★ 5/5
GoogleTo whoever gets to read this, I wanted to joyfully share that out of all of the estate agents we have spoken to, for a valuation for our Grandfather’s home, by far Winkworth Tooting’s Nicky Upton & Nadine Aucamp have been exceptionally brilliant and have provided us a very professional, smooth service and a meticulous feedback report, we really appreciate it... Definitely recommend, thank you both so very much! 😁
Sana · 25 September 2024
Agent replied · 25 October 2024
Hi Sana,
Thank you for your lovely review, it’s been a pleasure to work with you.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleTo whoever gets to read this, I wanted to joyfully share that out of all of the estate agents we have spoken to, for a valuation for our Grandfather’s home, by far Winkworth Tooting’s Nicky Upton & Nadine Aucamp have been exceptionally brilliant and have provided us a very professional, smooth service and a meticulous feedback report, we really appreciate it... Definitely recommend, thank you both so very much! 😁
Sana · 25 September 2024
Agent replied · 24 December 2024
Hi Sana,
Thank you for your lovely review, it’s been a pleasure to work with you.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleI had previously tried to sell my flat a few years ago with a different agent and it wasn't a fun experience, so I went into this sale with a bit of trepidation. But right from the initial valuation I had absolute confidence in Winkworth. They knew their market and they knew the area. They told me exactly who they would market it to and didn't overvalue it (or undervalue it either). Connor Marney ended up being the one in charge of my sale and he kept me informed at all times. He'd done a tour of the flat before showing it to potential buyers (which had not happened with my previous agents), so he knew what to highlight, and I never really worried that it wouldn't sell. And it did - very quickly - to a keen buyer. And they stayed in touch throughout the process between offer and completion, answering the buyer's further questions. It was one less thing to worry about in what can be a stressful process. Excellent service.
Charlotte · 29 March 2024
Agent replied · 25 October 2024
Hi Charlotte,
Thank you for your kind review. It’s been a pleasure working with you. We hope you enjoy your new home and please let us know if we can be of any further help at all.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleI have used Winkworth and Alina for a few years for renting my flat. Very responsive happy to help, can do attitude. Would highly recommend.
Andrew · 16 February 2026
Agent replied · 17 April 2026
Hi Andrew,
Thank you so much for the kind words. It’s been a pleasure working with you over the last few years. We appreciate your recommendation and look forward to continuing to work with you.
★★★★★ 5/5
TrustpilotGreat experience
Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'
161188 · 13 March 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. If you can please let us know which office you dealt with I can pass on your lovely review.
★★★★★ 5/5
TrustpilotBrilliant letting agent team
Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.
SIMON · 12 May 2023
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!
★★★★★ 1/5
TrustpilotThe worst agency .
The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..
Gio · 14 March 2024
Agent replied · 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
★★★★★ 5/5
TrustpilotFantastic Service - Winkworths and Thomas Syms
We engaged Winkworths Tooting to sell our property in Furzedown. A fantastic service from start to finish and very pleased with the outcome. We would highly recommend Thomas Syms who managed our sale and went above and beyond to ensure that the transaction went smoothly and important deadlines were met.
Simon · 2 November 2022
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
GoogleI don’t usually write reviews, but want to warn others before they consider renting with Winkworth.
I rented a flat with my partner through Winkworth (Tooting), which we stayed in …
Adam · 16 December 2025
Agent replied · 17 April 2026
Thank you for taking the time to share your feedback. We fully understand how stressful and frustrating this stage can feel and are sincerely sorry to hear that you were unhappy with the deposit claim process. … More
★★★★★ 5/5
Trustpilotlandlord property let
I let out my property with winkworth (Tooting branch). The service they provided was professional. Alina and Marika kept in touch regularly and were always helpful and had time when I needed to speak to them. Overall I am happy to have selected Winkworth as my agents.
Henna · 18 January 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotPlease avoid them. Reclaiming our deposit has become a lengthy and arduous process
Unfortunately, our experience with Winkworth has been so disappointing that I must give a 1-star rating, though I wish there was an option for zero stars. They have repeatedly made false statements to unfairly extract money from tenant. Even damage noted in their own move-in inventory report from last year is now being used against us to justify charges. It's disheartening to witness their prioritization of profit over fairness. When confronted, they suggest disputing through "my deposit scheme," only to further inflate fees. Our cleaning fee surged from £140 to £336, and apart from maintenance fees were hiked for pre-existing damages. Despite returning the property in better condition, we were still charged professional cleaning fees for mold, dust, and dirt present upon move-in. They even colluded with their inventory company to exploit situations for financial gain, leaving us speechless. Additionally, we graciously accommodated potential tenant viewings three times in 10 days, only to have our privacy violated as individuals freely took photos and rifled through our belongings without consent. This experience has left us profoundly disappointed and hesitant to engage with Winkworth in the future.
W · 22 February 2024
Agent replied · 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
★★★★★ 5/5
TrustpilotGreat team!
Aaron, Shaun and the team at Winkworth worked to hard to find our family the perfect short term rental solution. They were responsive, helpful and genuinely cared about meeting our needs. Thanks team for making what could have been a very stressful time, as smooth and easy as possible!
Jodie · 11 November 2024
★★★★★ 1/5
TrustpilotWorst Ever
My experience with Winkworth was a masterclass in chaos and incompetence. A real circus is even better them. Not only did they turn a blind eye to broken properties, but they also seemed to have a PhD in denial and deception. They don't even have the decency to possess basic moral standards. I bet Winkworth does not care their branding or reputation, basic thing for a business. Their idea of 'professional cleaning' was a joke - the place was dirtier than a pigsty, with mold, spiders the size of small cars, and no sign of any supposed cleaning crew. And don't even get me started on their response time - it's like they only sprang into action when I threatened to pack my bags.During checkout, they pulled out all the stops with their wild accusations, conveniently forgetting that the damages were already there when I moved in. But oh no, let's blame the tenant instead!And as if dealing with Winkworth wasn't enough, their partner in crime, ACT Property, was just as useless. It's like they were in cahoots, caring more about squeezing every penny out of me than addressing my legitimate concerns.Privacy? What privacy? They had no qualms about waltzing into my home uninvited, rearranging things like they owned the place. And to top it all off, they even decided to whip up a meal in my kitchen without so much as a 'by your leave.' They took away my letters too.Getting my deposit back was a whole saga, thanks to their fault-finding frenzy. But hey, at least I've inadvertently become their biggest promoter in my community (whatsapp, X, facebook, signal, neighbours) about Winkworth. The way word spreads, it's like a snowball effect! I am so excited!
Tong · 19 February 2024
Agent replied · 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
★★★★★ 5/5
TrustpilotMarika Otrebska made our move to Tooting
Marika Otrebska made our move to Tooting that much easier and stress free. Marika made every effort to assist with our move and did a great job. She is a credit to Winkworth and the Tooting area!
Andrew · 28 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleI was extremely happy with the professional service provided by Alina and Farah at Winkworth. Their communication was clear and prompt, and the entire process was handled with great efficiency.
Savneet · 16 December 2025
Agent replied · 17 April 2026
Hi Savneet,
Thank you so much for taking the time to share this lovely review. We’re delighted to hear you were happy with the service and really appreciate your feedback. We look forward to continuing working with you in the future.
★★★★★ 5/5
GoogleGreat service and fast replies from Denusha Sivanesan. Really helpful and kind
Emily · 11 May 2026
Agent replied · 11 October 2026
Hi Emily,
Thank you so much for taking the time to leave a review! We're so glad to hear you had a great experience with Denusha. We hope to work with you again in the future and please don't hesitate to get in touch if we can help with anything at all!
★★★★★ 5/5
GoogleHad the pleasure of working with Farah for letting a house, she made the process super easy, plus Winkworth has a very streamlined from the viewing all the way to receiving the keys. Will work with them again!
Brae · 28 September 2025
Agent replied · 27 October 2025
Hi Brae,
Thank you very much for your kind review. It’s been a pleasure working with you and we hope you thoroughly enjoy the property. Please don’t hesitate to reach out if we can assist you with anything further.
★★★★★ 5/5
GoogleZaira, our property manager improved a lot our experience with the letting agency.
It started as a 3 star because of previous property manager, a guy called Barry, calls with him were always difficult and resolving issues took a very long time.
Good property managers are hard to find and someone with geniune interest in people is even harder to find, our experience turned into a 5 star one since Zaira manages the property.
Cansil · 28 May 2024
Agent replied · 25 October 2024
Hi Cansil,
Thank you for your review and feedback. We are pleased to hear that you are more satisfied with your experience. Please do not hesitate to get in touch should you need anything else.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleGarry is one of the best property managers I have dealt with! He's very efficient and helpful in all situations.
Would definitely recommend working with him!!!!
Pavel · 28 May 2024
Agent replied · 25 October 2024
Thank you for your kind review. We look forward to continuing working with you in the future.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleFarah has been incredibly helpful in my moving process. She has gone above and beyond in helping secure my new flat and has been so friendly and professional throughout. Couldn't recommend enough!
David · 29 January 2024
Agent replied · 25 October 2024
Hi David,
Thank you for your kind review, it’s been a pleasure working with you. We hope you enjoy living in the property.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
TrustpilotSelling made easier
Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help
Shirley · 23 January 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
GoogleI am reviewing this company as a renter,
The system is broken and this company is not making the experience anymore pleasant.
The house was in a great location and was actually very spacious. one star.
We moved into a flat rented from wink worth and managed by the landlord. This was never made clear to us in the first instances.
Pictures were taken a day after the move in. The curtains in the living space were broken, and the faced a main road, we asked various times for it to be fixed, nothing was done for 2 years. We had a small cooler in the kitchen we couldn't work and asked if they could come out and have a look, they sent an electrician and because we didn't see the plug, which was hidden behind a floor board, they attempted to charge us. Bare in mind we asked if they could show us how to work it.
We had an electric cooker, which would occasionally short circuit the whole house, we informed them, they sent someone out and because it didn't occur whilst they were there they told us they wouldn't fix it. We had to get video evidence.
Luckily during the summer the boiler which had been broke various times before , broke again, they didn't replace for 3-4 weeks.
We had the pleasure of being in the care of Mr Diloway the head property manger, who was very patronising towards any of our requests or questions. I hope he carries that same sentiment with all his clients houses. He has a habit of speaking down to others. He never took calls and was always in a meetings.
On various occasions our downstairs neighbour, complaint about cigarette butts had been through into his property, we informed him it wasn't us, we were reported to the estate agent. We were sent a threatening email by the property manager stating that our deposit was now in danger. Without asking us what the issue was, we were treated like children during our stay.
On various occasions like would randomly select one of our to give information to rather than contacting us via email, or just not let us know when people where coming to the house of its various repairs.
The move out process..
We repainted the walls, hired a cleaners for the house and specially for the carpet. Despite the house been spotless apart from the back entry, which we expected and were all happy to pay to clean. We were asked to provide a receipts to prove we had cleaned the property.
Our deposit sat in a scheme, which we had to apply for, we were not told about the application process, which delayed the process further. We had to send various emails to get it back. We then went the legal route as it took 3 months. Once we sent off the declaration letter which had to be signed by a paid lawyer.
Our deposit was realised and they took 300 or so pounds from out for cleaning, missing ikea places and the stain of the carpet
Adeshola · 26 October 2022
★★★★★ 5/5
GoogleI couldn’t recommend Winkworth enough and particularly Michaela Angle!! Over the last few years I have dealt with numerous estate agents both buying and selling and none have come close to Michaela. She has gone above and beyond and I trust her and her advice implicitly, this is down to her great communication throughout even after my sale, her knowledge and experience of the housing market, and local area made such a big and personal selling process easy and worry free
Unlike every other estate agent I’ve used where contact is non existent and it’s all about the sale and dump, Michaela has been an honest breath of fresh air and I’d love to be able to work with her again.
Piers · 26 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.