Trusted Agent profile · Wandsworth

Winkworth Tooting reviews in Wandsworth

4.0

★★★★★ Great

1,027 reviews across 2 platforms

17 Upper Tooting Road, Tooting, London, SW17 7TS, Wandsworth, SW17 7TS

Winkworth's office in Wandsworth, at 17 Upper Tooting Road, is rated 4.0 out of 5 across 1,027 reviews on two platforms, including 177 Google reviews rated 4.7.

Google logo

4.7 / 5

177

Reviews on Google

This office

Trustpilot logo

850

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

I'd like to express my sincere gratitude for the exceptional service provided by the Winkworth Tooting team during my recent house sale. From start to finish, the entire process was managed with professionalism, efficiency, and care. In particular, Nadine and Hannah were absolutely outstanding. They kept me informed every step of the way, responded promptly to all queries, and made what can be a stressful process feel completely seamless. I especially valued Nadine's dedication to maintaining momentum and her strong focus on client needs. Thank you for such a positive experience.

Seamus · 16 March 2026

Agent replied · 17 April 2026

Hi Seamus, Thank you so much for taking the time to share such wonderful feedback. We're thrilled to hear that your house sale felt seamless from start to finish. Wishing you all the very best in your next chapter, and we hope to work with you again should the occasion arise.

5/5

Google

I’ve worked with Mohammed for just over a year, and with experience both as a contractor and a former property manager, I know how essential strong communication and effective problem solving are in this industry. Mohammed consistently excels in both. Working alongside him makes our job infinitely easier; he is approachable, proactive, and quick to address any issues before they escalate. He is a pleasure to work with and a genuine asset to Winkworth.

Danielbot86 · 16 March 2026

Agent replied · 17 April 2026

Hi Daniel, Thank you so much for taking the time to leave such a thoughtful review. We're so pleased to hear that Mohammed's communication and proactive approach has made such a positive difference and coming from someone with your experience both as a contractor and a former property manager, this means a great deal to us! We look forward to continuing to work with you.

5/5

Trustpilot

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

Benjamin · 4 June 2026

Agent replied · 24 June 2026

Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back and assisting you again in the future.

5/5

Trustpilot

Excellent communication and progression service instrumental in ensuring we secured our forever home

From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.

Pritesh · 23 December 2025

Agent replied · 27 May 2026

Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.

5/5

Trustpilot

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!

Helen · 29 April 2026

Agent replied · 27 May 2026

We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

1/5

Google

I rented through Winkworth Tooting Bec. Since the tenancy began, I have experienced persistent and serious breaches of basic tenancy rights and unacceptable professional conduct, including but not limited to: Inaccurate Check-in Report. I discovered a flea infestation, which had not been disclosed. Despite repeated attempts to contact the property manager, I was forced to treat the issue myself. Essential Repairs Ignored: The boiler was faulty, and we had no hot water from day one. There was also a leaking toilet, which we had to pay from our own funds. The agency sent unauthorised handymen who were not registered to carry out maintenance work, then booked new appointments for the same issues and blamed us, the tenants.

Cotoman · 27 October 2025

Agent replied · 10 November 2025

We are sorry to hear that you’ve experienced maintenance issues during your tenancy and how frustrating this must have been. We would like to confirm that all of your points have previously been reviewed by Winkworth’s official complaints team and independently assessed by the Property Redress Scheme, both of whom confirmed that the issues were managed appropriately and in line with professional standards. We appreciate your feedback and regret that you remain dissatisfied with your experience. We continually review our processes to ensure we deliver the highest level of service to all our tenants. If you would like to discuss this further, please feel free to contact our Director, Alina Bouargalne, directly on 020 8767 5221.

5/5

Trustpilot

John and Guy were really so helpful

John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.

Grace · 21 July 2026

5/5

Google

We recently purchased a property from Winkworth, and our agent was away the day we were due to complete without letting us know, but Amy Marchussen stepped in to help and was an incredible support, resolving our problem, communicating with us and being transparent about the situation. We cannot thank Amy enough for her help during this stressful period.

Georgia · 16 February 2026

Agent replied · 17 April 2026

Hi Georgia, thank you for sharing your experience. Firstly, we would like to apologise for you not being aware that your agent was away. We are so glad to hear that Amy stepped in and assisted you - we know how stressful completion day can be. We would like to say a huge congratulations on your new home! Please let us know if we can be of any further help at all.

5/5

Trustpilot

Excellent service

Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.

G · 28 August 2026

5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

Agent replied · 27 May 2026

Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.

5/5

Google

We were recently supported through our first house purchase by Nadine of Winkworth's and we were thoroughly impressed with their service. She truly went the extra mile coordinating with the seller to ensure we were able to complete within a short timeframe. We really appreciated how responsive Nadine was, always being available to answer any queries and provide support. I would highly recommend their services to anyone seeking an approachable and responsive estate agent.

Helen · 24 April 2025

Agent replied · 9 August 2025

Hi Helen, Thank you for your kind review, it was a pleasure working with you. Congratulations on your new home! Please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

Agent replied · 27 May 2026

Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.

5/5

Google

We’ve been living in our Winkworth ran house for a year and a half now and the team have always been great. Particular shout out to Mohammed who is always super responsive and helpful. Such a delight! Thank you!

Carmen · 16 March 2026

Agent replied · 17 April 2026

Hi Carmen, Thank you for taking the time to write a review. We are so pleased to hear you have had a great experience over the past year and a half. Mohammed and the team will be delighted to read this. If there is ever anything you need, please do not hesitate to get in touch.

5/5

Google

A huge thank you to Alina and Farah for helping my daughter navigate this unfamiliar process with total professionalism and empathy. The entire lettings team were so supportive. They were consistently proactive in providing advice and quickly responded to all queries. A total pleasure to work with!

Zena · 16 November 2025

Agent replied · 17 April 2026

Hi Zena, Thank you so much for your lovely review. It’s been a pleasure working with you and your daughter to let out her property. Please let us know if we can be of any further help at all.

5/5

Trustpilot

I am a landlord in the Willesden Green…

I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Mark · 22 March 2026

Agent replied · 23 October 2024

We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

We had an outstanding experience with Matthew as our main contact point, but Nicky and the whole office were incredibly helpful when we spoke with them too. Matthew gave us genuine advice and guidance when looking for a new home, and was very helpful through the end to end process, including the important offer stage. The whole team were very quick to reply and accommodate short notice requests, and gave us proactive updates too. Matthew is one of the best estate agents i have worked with. It is so refreshing to have someone who gives you honest advice and views and genuinely listens to what you are looking for (and budget), rather than just send every property that comes to market. We had complete trust in him from when we first met him, and due to his personal approach and speed of response, we felt as though we were the only buyer he was working with. Highly recommend.

Miles · 11 October 2024

Agent replied · 25 October 2024

Hi Miles, Thank you for taking the time to write such a lovely review. We are so pleased to hear you’ve been happy with your experience. Congratulations on your new home! Please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

5/5

Google

I’ve really appreciated Winkworth’s assistance since moving into one of the flats they manage. I’ve been renting for just over a decade and they are definitely the best agent I’ve had as a tenant, they are professional, responsive and have a good repairs and maintenance reporting system. I want to particularly call out Mohammed A. who has been the property manager for my flat since moving in. He’s been very helpful and responsive with answering any questions about the utilities of the flat and assisted me reporting the maintenance queries with the flat. He’s knowledgeable and thorough in his responses and generally provides an excellent tenant service. I would recommend renting under Winkworth to friends and family.

Nyama · 16 March 2026

Agent replied · 17 April 2026

Hi Nyama, Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear you've had such a positive experience with us, and we’ve passed your kind words onto Mohammed. We look forward to continuing to work with you, and please don't hesitate to reach out if there's ever anything you need.

1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

Agent replied · 24 June 2026

Dear Bettina, Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office. We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage. Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure. Kind regards,

5/5

Google

Nadine was an absolute pleasure to work with - friendly, professional and always quick to respond. Using WhatsApp instead of email made an already very quick turnaround even quicker and more efficient. I really enjoyed working with Nadine as she made the process as simple, easy and stress free as possible - even when it did get stressful!! Thank you Nadine.

Anna · 6 May 2025

Agent replied · 24 May 2025

Hi Anna, Thank you so much for your kind words. We are thrilled to hear that you had a positive experience. Wishing you all the best in your new home! Please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

Agent replied · 27 May 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.

5/5

Google

Beyond their expertise and professionalism, the Winkworth Tooting team was amicable and kind throughout the rental process. In particular, our agent Marika Otrebska was instrumental in giving us advice, answering our questions with in-depth explanations and putting us at ease even in the face of difficulties. Marika kept us informed every step of the way, from the time of property viewings right through the signing the tenancy and moving in. Thank you Marika, and to the rest of your team! Highly recommend. Update 19th July- thank you Zaira Zahid for being so swift in helping us resolve our issue. Despite being late on a Friday, Zaira answered the phone and efficiently within an hour had a contractor call us to help us resolve our issue. Thank you, we appreciate it!

Caitlin · 27 July 2024

Agent replied · 25 October 2024

Hi Caitlin, Thank you for your lovely review. It’s been a pleasure working with you. We hope you enjoy your new home and please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

5/5

Google

A massive thanks to Edward at Winkworth Tooting to helping us find, negotiate and buy our new home. We're now happily in, settled and grateful for the advice and assistance en route to completion.

Kevin · 16 January 2026

Agent replied · 17 April 2026

Hi Kevin, Thank you so much for your wonderful review, it’s been a pleasure working with you. Congratulations on your new home! Please let us know if we can be of any further help at all.

5/5

Google

We’ve been working with Winkworth Tooting for the past couple of years and their level of professionalism is always exceptional. It’s been a pleasure working with them all but particularly Garry Connor, Head of Property Management. As Electrical Contractors working closely with property managers across the board, Garry is always on hand to help with any issues for us as contractors, but also for the tenants which is vital in keeping everything working smoothly at all times. Thank you for all your hard work, Winkworth Tooting!

SheaWorks · 28 May 2024

Agent replied · 25 October 2024

Thank you for your kind review. We look forward to continuing working with you in the future. Kind regards, Winkworth Tooting

5/5

Google

Farah and the team were professional, helpful and went above and beyond to assist with the letting of our flat. Highly recommend.

Sam · 16 March 2026

Agent replied · 17 April 2026

Hi Sam, Thank you so much for leaving such a lovely review. We're delighted to hear that Farah and the team went above and beyond. It's been a pleasure working with you to let your flat and we look forward to continuing to work with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Tooting

How many reviews does Winkworth Tooting have?

Winkworth's Wandsworth office has 1,027 reviews across two platforms: 177 on Google, 850 on Trustpilot (across the whole business).

What is Winkworth Tooting's rating?

Winkworth Tooting is rated 4.0 out of 5 across all 1,027 reviews, and 4.7 out of 5 on Google from 177 reviews.

Where is Winkworth's Wandsworth office?

Winkworth Tooting, 17 Upper Tooting Road, Tooting, London, SW17 7TS, Wandsworth, SW17 7TS.

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