Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.
When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.
Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.
I'd definitely recommend his services to anyone in a similar position.
Liam · 26 October 2022
★★★★★ 5/5
GoogleWinkworth were outstanding start to finish with the purchase of my flat in Tooting. Thomas Syms was professional, knowledgeable and went out of his way to find me the right property, and move the buying process along as quickly as possible. His service was impeccable and I received regular updates and immediate replies to my queries. I can't thank him enough for helping me find my perfect property, at the right price for me - and getting me in before Christmas.PositiveResponsiveness, Professionalism, Value
Valentina · 26 October 2022
★★★★★ 5/5
GoogleHighly recommended!
We could not have asked for a better experience. We were buying our first home in the UK and as expats were unsure of the process, but Thomas Syms at Winkworth Tooting made the whole purchase so easy. He found us the perfect property and was always very proactive and open with communication. He went above and beyond to make it as smooth as possible (and done in record speed as both us and the seller were keen for a quick sale), all while keeping a smile on his face and being genuinely lovely to deal with throughout.
Stephanie · 26 October 2022
★★★★★ 5/5
GoogleI am not sure what I can add more. Sabrina Kherouf and her team are fantastic and a big ASSET to Winkworth.
Thanks a lot, Sabrina and team, for your great efforts to both the Landlord and Tenants. Extremely professional. Thanks
S · 10 February 2025
★★★★★ 5/5
TrustpilotI have just re let my apartment
I have just re let my apartment through the Kensal Rise Office who have been managing my property for 2 years. Aaron and his team were fantastic and managed a turnaround in record time resulting no loss of rental revenues. The process was extremely efficient and very re assuring. They went above and beyond my expectations. Totally recommend.
Alison · 29 March 2021
Agent replied · 23 October 2024
Afternoon Alison. Thank you so much for sharing your positive experience with Winkworth Kensal Rise. All of the Winkworth offices are independently owned and operated and Aaron and his team are truly dedicated to providing the best service possible for their clients. It is excellent news that you felt they exceeded your expectations and are delighted that you would recommend Aaron and his team to other potential clients. Wishing you all the success with your property moving forward. Kind regards Winkworth Client Services
★★★★★ 5/5
GoogleEdward Rose at Winkworth Tooting helped us through the purchase of our first house, he was professional, helpful and responsive throughout!
Rachel · 16 February 2026
Agent replied · 17 April 2026
Hi Rachel,
Thank you very much for your kind review, it’s been a pleasure working with you. Congratulations on your new home! Please let us know if we can be of any further help at all.
★★★★★ 5/5
TrustpilotGreat experience with Winkworth
We rented an apartment though Winkworth last month and the process could have not been any better. From coordinating the viewing to signing the contract and moving in, Aaron and his team have gone above and beyond. Would definitely recommend them if you are planning to rent/ buy around the area.
Lucas · 6 September 2024
★★★★★ 5/5
TrustpilotAs a landlord of two properties I have…
As a landlord of two properties I have been renting with through Winkworth for 8 years now. They have always provided me with a professional and reliable service. Aaron and the team are prepared to go above beyond to ensure a smooth service.
Katie · 3 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleWe recently sold our Tooting house with Winkworth, and we wouldn't hesitate to recommend them. They were absolutely brilliant from start to finish. Our agent, Connor Marney was extremely responsive and helpful throughout the sale process, ensuring we exchanged in record time. We've previously dealt with Michaela (who is also brilliant), and Charlie, the Tooting branch owner, who always goes above and beyond for his clients.
Ross · 26 October 2023
★★★★★ 1/5
Trustpilotvery rude agent and poor behaviour
One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.
Karen · 26 May 2026
★★★★★ 5/5
GoogleConnor was very helpful and professional right from arranging viewings to chasing up solicitors etc, ensuring that our purchase went as smoothly as possible.
D · 28 April 2024
Agent replied · 25 October 2024
Thank you for your kind review. It was a pleasure working with you.
Kind regards,
Winkworth Tooting
★★★★★ 1/5
GoogleI am writing this review from the perspective of a tenant - I’m sure that experiences selling and buying homes or being a Landlord with Winkworth are different, but ultimately those transactions are the money makers so that is to be expected.
Our experience with Winkworth was atrocious, from beginning to end.
On the very first day of us moving in, despite having agreed for a professional clean to be done, the flat was visibly dirty in places (which was picked up by the inventory company). After several calls to Winkworth, the landlord hadn’t cleaned the flat and the earliest they could do was the following day.
When we moved in, various things such as the washing machine, the oven, the bathroom light all one by one stopped working over a period of a couple of weeks/months. These things took time to replace and when I spoke to the management team at Winkworth I was told that the landlord wasn’t a very wealthy person and they couldn’t fix things like ‘Mum or Dad would’.
Things continued to break in our flat and requests to fix were just ignored. Our toilet flush broke and we were without a working toilet for 3 weeks. A wall cracked by a blind and this request was just ignored. We suffered with severe mould issues in our flat, with myself being admitted to the doctors, clothes and shoes ruined and again a damp issue being picked up on by the inventory. We had mould growing on walls on our pillows, everywhere. When I reported this to Barry, we were told to simply open windows more and put the heating higher. No responsibility was taken. We continued to live with these mould issues for 4 years and I simply had to use mould killer twice a week and run a dehumidifier 24/7 which was an increased cost to my energy bills that I had to absorb.
When it came to viewings, paying various fees and dues, we were expected to respond as soon as possible and were chased frequently for answers. When the roles were reversed and overpaid rent was due we weren’t kept in the loop and I had to consistently chase and be left in the dark. It took far longer than it should have done to get our money returned to us. I can imagine this would have been treated urgently by Winkworth if we were landlords and not tenants.
As a tenant, I would strongly advise against using Winkworth and dealing with Alina Farah and Marika. Based on our experience their priorities are keeping the landlord happy given the income they get. Once you are locked into contract they don’t care for you as a tenant and this was our experience over 4 years, so I can’t see them changing any time soon.
Anil · 26 October 2023
Agent replied · 25 October 2024
Dear Anil,
We're sorry to hear your disappointment with our services. We take quality control very seriously, and we would like to investigate this further. Please contact us directly on 02087675221 to speak to our Director Alina, so we can discuss your experiences further.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
GoogleI've been using Winkworth Tooting as my Letting agent, dealing with Sadaf Akbar, and I have nothing but praise on how they've handled any small issues that have come up in a timely and professional manner. In fact, I have just received a comprehensive mid-term tenancy report which gives me a good overview of areas were I can help my tenants - which gives me great confidence that nothing gets missed. They are proactive in reaching out, communicating efficiently and helping to fix issues.
Asim · 26 October 2023
Agent replied · 25 October 2024
Hi Mr Ullah,
Thank you for your kind review. It’s been a pleasure working with you over the years. Thank you for your long term relationship with us and we look forward to continuing working with you in the future.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
TrustpilotFantastic service from all the team
Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!
M · 27 April 2026
★★★★★ 5/5
TrustpilotEfficient, professional service
Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.
Alison · 27 May 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotEfficient and friendly agents
Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.
Sterling · 11 May 2024
★★★★★ 5/5
GoogleI recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!
Katie · 26 October 2023
★★★★★ 5/5
TrustpilotA* for Aaron
Aaron assisted us with selling our flat. He was professional, extremely knowledgeable on the local market and a pleasure to work with. The photos that were arranged for us were also excellent. Aaron kept us informed during the whole process. I wouldn't hesitate in recommending Aaron, or Winkworth, to anyone looking to market their property.
H · 5 November 2020
Agent replied · 23 October 2024
Hello H, Thank you for your review, we're delighted to hear of your experience here and pleased at the excellent service you've received.
★★★★★ 5/5
TrustpilotAaron Priscott is an absolute legend
Aaron Priscott is an absolute legend. I ended up with nowhere to live after maida vale floods and he said "I know a guy". Relocated us, got us into our new home. Then at the new year. I said I want to stay here, Aaron made it happen. Hes a legend and I have no idea how he did all of that. Now I just live a life with my dog 🐕. Thanks Aaron for being such a legend. Aaron for president
Drew · 1 March 2022
★★★★★ 5/5
GoogleBest Agents Ever. I sold my property last week with Winkworths Tooting. Achieved Sale in record time, Good Price and they were with me every step of the way. Nicky and Nadine part of a fabulous team. Wouldn’t use anyone else.
Maria · 23 June 2025
Agent replied · 9 August 2025
Hi Maria,
Thank you so much for your lovely review. It was a pleasure assisting you with the sale of your home. Please let us know if we can be of any further help at all.
Kind regards,
Winkworth Tooting
★★★★★ 5/5
TrustpilotHave been using Winkworths for years
Have been using Winkworths for years. They’ve always provided a solid service in terms of lettings, accounts and the managed service and have definitely made our lives easier when renting our flat. Have absolutely no issue recommending them. Special thanks to Aaron, Yanick and Michael.
Ben · 11 July 2022
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleWinkworth and Tom have been brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 26 October 2023
★★★★★ 5/5
TrustpilotOutstanding, prompt and professional
Winkworth were outstanding start to finish with the purchase of my flat in Tooting. Thomas Syms was professional, knowledgeable and went out of his way to find me the right property, and move the buying process along as quickly as possible. His service was impeccable and I received regular updates and immediate replies to my queries. I can't thank him enough for helping me find my perfect property, at the right price for me - and getting me in before Christmas.
Valentina · 10 January 2022
★★★★★ 5/5
TrustpilotI have dealt with Aaron Priscott in the…
I have dealt with Aaron Priscott in the Kensal Rise office for several years. Together with his team they have provided a great letting service. Responsive, reliable and helpful. And successful!
Venetia · 8 September 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Venetia. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
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