Trusted Agent profile · Wandsworth

Winkworth Tooting reviews in Wandsworth

4.0

★★★★★ Great

1,069 reviews across 2 platforms

17 Upper Tooting Road, Tooting, London, SW17 7TS, Wandsworth, SW17 7TS

Winkworth's office in Wandsworth, at 17 Upper Tooting Road, is rated 4.0 out of 5 across 1,069 reviews on two platforms, including 211 Google reviews rated 4.7.

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4.7 / 5

211

Reviews on Google

This office

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858

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

1/5

Trustpilot

zero stars

shame! zero stars, their house smells sewage sewage everywhere! unhabitable!

Tracey · 4 March 2026

Agent replied · 27 May 2026

We’re sorry to hear about your experience, Tracey, and appreciate you taking the time to share your feedback. While we do not recognise some aspects of your review, we take all concerns seriously. Throughout the tenancy, any maintenance issues reported to us were addressed in line with standard procedures, and we made efforts to follow up where we did not receive a response. We have no record of the sewage issue mentioned, but we would always investigate matters of this nature if they are brought to our attention. In relation to the deposit, this is currently being handled through the Tenancy Deposit Scheme (TDS), an independent service which ensures a fair and impartial resolution for both parties. We would welcome the opportunity to discuss your concerns further and encourage you to contact the office directly so we can assist.

5/5

Trustpilot

The team at Winkworth were great during…

The team at Winkworth were great during my recent house move. Charlie has great knowledge of the area and what the market was like in a pandemic and gave good advice and lots of reassurance!The office team were all friendly and helpful and I trusted them to show the house at its best.Finally big shout out to Esta who dealt with the financial side and chased solicitors and buyers and throughout kept me calm. I would highly recommend the whole team in Tooting.

Clare · 29 March 2021

1/5

Trustpilot

Avoid

My initial valuation went really well - one of the directors came to see the flat and was extremely professional, friendly and knowledgeable. Aside from the excellent photography, this is the only positive thing I have to say about my experience with Winkworth. As soon as my sale was passed on to the office team, things went downhill. Viewings were held by different members of staff, there was no continuity, and on a couple of occasions it was clear staff had not even done basic research into the property (one called me up after a viewing to ask if we had recently renovated the flat - this information was included in the Rightmove description. We had done a complete refurb - a fact I think that prospective buyers would definitely want to know).Calls weren’t returned, communication between staff and from staff to myself was consistently poor. I didn’t feel like the main person in charge of my sale had a good grasp of the process and perhaps this was due to being new. My buyer felt the same and eventually we started emailing each other directly regarding the sale, as it was so much easier than dealing with Winkworth. I honestly felt like I wasted thousands of pounds and could’ve got the same result with purple bricks.

Rachel · 17 March 2021

5/5

Google

I received first class service from Matthew from the first point of contact until the completion of my house purchase. He was both very knowledgeable and honest, and went out of his way on several occasions to ensure the process was as smooth as possible. I’d highly recommend Winkworth Tooting and Matthew as an agent.

Toby · 11 October 2024

Agent replied · 25 October 2024

Hi Toby, Thank you for your kind review, it was a pleasure working with you. Congratulations on your new home! Please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

1/5

Trustpilot

False information and messed up system

This company has automated viewing booking system from its website. They have the earliest time set as 9 in the morning and the opening time shown on their website is from 9 am as well. However, when I drop by for the viewing, there was nobody, and the auto message from their contact says they'd open from 9:30 only.

Sana · 7 August 2024

Agent replied · 23 October 2024

Good afternoon Sana,At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Winkworth Client Relations

5/5

Trustpilot

Ahmed & Yasmin were great

We recently begun a tenancy with Winkworth and everything has gone super smoothly. I was previously living with friends before moving in with my partner and the difference in our experiences with securing a property was vast. We had no issues at all from start to finish and both Ahmed & Yasmin were helpful and clear with any of our questions and thoughts. Looking forward to having Winkworth as our agent for the future as if everything carries on as it has been up to now, they will be far better than any agency we've dealt with before.

Toby · 23 February 2021

5/5

Trustpilot

Highly recommend and so pleased we chose Winkworth

Just a note of excellent review for Winkworth Kensal Rise/Queens Park. Andy at Winkworth was fantastic with incredible hard work, commitment, expertise, and skills at keeping us sane, that we relied on so much during our rather challenging sale process. We were massively pleased that we had chosen these guys as our agent. From the initial meeting where manager Stewart was the only person who really took the time to consider the best pricing approach and strategy (out of 11 potential agents!), and then Andy being fantastic from start to finish, knowing just when to be patient and when to push. We felt in incredibly safe hands. Sincerely, thank you.

Anna · 19 February 2021

5/5

Trustpilot

Winkworth Kensal Rise - honest, responsive and practical

We first bought our property from Winkworth Kensal Rise in 2014. There were two properties on the same street and by comparison our Winkworth agent was up front, transparent and reliable. Fast forward 7 years later, we have let our property through Aaron again at Winkworth Kensal Rise. Again, Aaron and his team have been honest, practical and responsive. Our tenants also seem happy so far. I have also recommended Aaron to friends in the area!

Chocci · 18 November 2021

5/5

Trustpilot

Excellent customer service

Having dealt with several other agents over the years, Natasha, Hannah and the team at Winkworth Tunbridge Wells showed me just how good an estate agent can be. They are friendly, attentive and proactive - offering suggestions and advice, they carefully managed the process, taking care of all the details through to the successful sale. I can certainly say that I would never use any other agent to sell a property for me. Thank you Winkworth TW, I could not have wished for a better service.

Gary · 8 February 2021

5/5

Trustpilot

Steve Leevy has been very professional…

Steve Leevy has been very professional with the sale of my house. Steve is extremely diligent and kept me updated all the way through the sale process. I would highly recommend Steve and the team at Dartmouth Winkworths, what a fantastic team thanks for all your support and guidance.

Jillian · 26 August 2020

Agent replied · 23 October 2024

Hello Jillian, Thank you for your lovely revlew! It's great to hear about the hard work from our team and the result for you.

5/5

Google

As first time buyers we would highly reccomend Thomas Syms at Winkworth Tooting. Thomas has been fantastic throughout the entire process, ensuring we were kept in the loop with the sellers and had great communication with us whenever we had any questions. It has been great to work with Thomas throughout this as he has kept us at ease through what could have been a very stressful time.

Sarah · 26 October 2022

5/5

Google

Charlie and his team successfully sold our buy-to-let flat during lockdown in April 2020. We had previously marketed the flat with another well-known Tooting agent for five months. The other agent conducted a crazy number of viewings, which annoyed the tenants and didn't result in any offers. So, second time round, I met with six local agents and Charlie stood out by a mile. He knew Tooting inside out, he knew our development inside out and he could provide evidence of several properties he'd previously sold to back up his valuation. Other agents were trying to hook us in with valuations that were 15% higher, but with no evidence of comparable sales. In contrast, Charlie was friendly, professional, knowledgeable and there was no hard sale. Charlie achieved asking price, communicated brilliantly with our tenants and was amazingly reassuring when everything got a bit stressful! I can't recommend him, Nathan and Kadeem highly enough. Thank you.

Laura · 26 October 2020

5/5

Google

We are thrilled to work with Winkworth Tooting to find our first place without flatmates, and we were so fortunate to land in Alina's capable hands. The Winkworth team and Alina have been phenomenal throughout our rental search. We managed to get a viewing for an in-demand house with a garden and put in an offer immediately after viewing, and Alina helped us through the process, offering best practices and insights throughout. All services are professional: quick responses to all enquiries, and help as we navigated the referencing process. We'd absolutely reach out to Winkworth in the future to work with them, and Alina in particular, again. Many thanks to Sarah as well for her support.PositiveResponsiveness, Professionalism

Travis · 26 October 2020

5/5

Google

We had a far better experience with Winkworths on our sale than other estate agents, and massively appreciated their perseverance in getting it over the line. Connor's communication was timely, detailed and considerate to our needs. He did a fantastic job liaising between all the various parties and moving things along, as well as keeping us updated throughout the process. Would highly recommend.

Freddie · 28 April 2024

Agent replied · 25 October 2024

Hi Freddie, Thank you for your kind review. It was a pleasure working with you. We hope you enjoy your new home and please let us know if we can be of any further help at all. Kind regards, Winkworth Tooting

5/5

Trustpilot

Highly recommend the rental team at Winkworth.

We would highly recommend Aaran , Fabian and the whole team at Winkworth Kensal Rise. Extremely supportive and helpful, especially for first time renters. Very smooth transition and felt supported by this trustworthy team throughout.

Sarah · 10 November 2024

5/5

Google

I highly recommend Garry. He is efficient and easy to work with.

OE · 28 May 2024

Agent replied · 25 October 2024

Thank you for your kind review. We look forward to continuing working with you in the future. Kind regards, Winkworth Tooting

5/5

Trustpilot

Nishi Shah at Winkworth

Nishi Shah at Winkworth, Kinsbury is great at customer service. I was very impressed with how helpful and attentive she was, as to what I required and requested as a customer. Nothing was too much trouble. I would recommend using Winkworth.

Nana · 19 July 2024

1/5

Trustpilot

Appalling and inconsiderate

Appalling and inconsiderate. Avoid at all costs

Peter · 21 February 2026

Agent replied · 27 May 2026

Dear Peter, At Winkworth, we are always disappointed to receive a review such as yours and we are very sorry to hear about your experience. As all Winkworth offices are independently owned and operated, we would be grateful if you could update your review to include the specific office you dealt with. With this information, we will be able to direct your concerns to the appropriate team and look into the matter accordingly. Thank you in advance.

5/5

Google

Highly recommend Winkworth - Connor was excellent to work with, very professional and he communicated well throughout the process. Thank you!

Katie · 26 October 2023

Agent replied · 25 October 2024

Hi Katie, Thank you for your kind review. It’s been a pleasure and we look forward to working with you again in the future. Kind regards, Winkworth Tooting

2/5

Trustpilot

Open houses for rentals - no thanks!

This company clearly values the wealthiest tenant over the right kind of tenant.Winkworth is regularly hosting ‘open house’ viewings of rental properties. Potential tenants are bundled into houses in groups or made to stand outside queuing to get in and then encouraged to bid against each other in a bidding war and actively encouraged by the agent to place a higher offer than the advertised rent. Not only is this process discriminatory but it pushes people who may already be stretching their budgets to stretch them even further. Rents advertised should be the rents tenants commit to. If a landlord is keen to earn more than the advertised rent then it should be advertised as ‘offers over’ and the potential open house viewings made explicit. Really disappointed in Winkworth and am searching for an agent who values their customer not merely their wallet.

SalseraJ · 1 December 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

Outstanding Service

Thomas Syms was a fantastic agent who made the process of selling my slightly complicated flat smooth and trouble free. I don't think the sale would have gone through without his dedication.

Katie · 30 November 2022

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Angela and her team are AMAZING

Angela and her team are AMAZING! She secured a very quick sale for my house achieving a good amount above the asking price and helped me secure my purchase under the asking price. But where they really really shine is the personal service ironing out the ‘impossible’ scenarios. I was going through a tricky personal time with my Mum in hospital when a neighbour started misbehaving about a nasty notifiable weed which looked as if it would completely scupper the sale, she stepped in with advice, support and telephone numbers.They offer a polite, honest efficient service, so helpful and I contact as a friend as well as a BRILLIANT Estate Agent.No hesitation to recommend.

Kathryn · 31 October 2019

1/5

Trustpilot

Great if you are a landlord

Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...

Carswift · 18 November 2024

5/5

Google

I highly recommend Winkworth, and Angus Morton in particular. Angus listened exactly to what I asked for and only showed me properties within my scope and budget, without wasting anyone's time. Angus spent a long time with me in the final flat making every effort to facilitate viewings, where Angus was unavailable to do a viewing Nathan stepped in. Angus handled the negotiations between myself and seller respectfully yet instilling a sense of confidence that a common ground between my initial offer and the original asking price would be achieved. Angus was also very patient with my travel schedule and work commitments that often meant that I was overseas or out of contact for periods of time during the end of negotiations. I ended up exchanging and completing on the same which was pretty unexpected (there were some delays with the vendor that were totally out of everyone's control) however Charlie (Angus had some time off) at Winkworth made sure that the deal was pushed over the line by corralling both sets of solicitors and dealing with my frantic calls with real stoicism. I have ended up with a exactly what I was after, a flat I can make my own and live in for a good few years with a garden in the area that I love. I wouldn't hesitate to recommend Winkworth to anyone, their professionalism was poles apart from their peers in the same field. Thanks Guys!

Rebecca · 27 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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