Trusted Agent profile · Wandsworth

Savills Clapham reviews in Wandsworth

4.2

★★★★★ Great

2,056 reviews across 2 platforms

57 Nightingale Lane, London, SW12 8ST, Wandsworth, SW12 8ST

Savills's office in Wandsworth, at 57 Nightingale Lane, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 250 Google reviews rated 5.0.

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5.0 / 5

250

Reviews on Google

This office

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1,806

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with the team at Savills, led by Ferdinand for the sale of our flat. Ferdinand and the team were very professional and ensured a very smooth process with their guidance and support throughout.

Henry · 11 October 2025

Agent replied · 23 January 2025

Dear Henry, Thanks for taking the time to provide a review, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Trustpilot

Outstanding support from start to finish.

Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.

Sophie · 18 June 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave feedback, Sophie. We’re so glad that you appreciate Sam. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

1/5

Trustpilot

Overpriced, cynical and rude service for landlords

We as landlords are completely unsatisfied with Savills as our letting and managing agency. It is a thing that they are unexceptionally expensive, but for the price they don't give back extra value. First thing we haven't received our half a year report, just after several calls and emails and as a 9-month report with a letting contract run for 12 months. Our property valuation happend via pictures. There was a photographer who came out, than the women who provided the report just looked the pictures and said her opinion about our letting property via them. She has never been in the flat and saw it byself personally! Interesting.....!We decided to leave this overpriced agency, and after it the style of their emails and the treatment is more than disgusting. We do NOT recommend them at all, we think they overcharge landlords, and how they handled us as landlords when we decided to leave them was cynical and rude. They want to HOLD BACK OUR FLOAT MONEY, telling to us that our new agency advertising falsely, eventhough the new agency changed already the advertisement. We are not responsible for any agencies and their advertisements, and we think it is UNLAWFUL to hold back a landlord's money for claiming an other agency's act. We are seriously thinking of taking further steps in this case.They let us feel as second class people, but they have forgotten one thing: WE PAY THEIR SALARY, because without our payment they do NOT HAVE BUSINESS and NO WAGES! They do NOT MAKE FAVOUR for a landlord, WE PAY A FORTUNE FOR THEIR SERVICE, they live from us.

Ms · 29 February 2024

Agent replied · 22 October 2024

Hi Agnes, thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion.We would greatly appreciate the opportunity to learn more about your specific concerns and address them directly. Please feel free to reach out via email to socialmedia@savills.com so we can discuss how we can make things right for you.Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.

5/5

Google

Ferdinand is an exceptional estate agent who is a complete stand out for a house/flat search. His professionalism and dedication are completely unmatched. He was incredibly proactive in contacting us about new opportunities quickly, and was very quick to respond to any of our queries. He was also great at taking the time to find out what we particularly wanted from a flat, and went above and beyond to understand our needs. Would 1000% recommend contacting him.

Georgina · 25 April 2024

Agent replied · 22 October 2024

Such a pleasure Georgina. Wishing you well in your new home.

5/5

Google

We have been with Savills for over 2 years. We are extremely pleased with the service provided by the letting agents specifically Daniel Clubb. We also highly appreciate the service provided by Clare Nevill, Adam Munden, and Margarita. Daniel is very professional, and helpful and goes out of his way to help. Occasionally we have had some difficulties with the Accounts team, but it has not caused significant problems. Surely I would highly recommend Savills as the letting agent. But Daniel is marvelous and we value him a lot. Thank you, Daniel.

Geetanjali · 25 February 2024

Agent replied · 22 October 2024

Dear Geetanjali, Thank you very much for leaving such positive feedback. It’s always lovely to hear. We remain at your disposal, always. Best wishes

5/5

Google

Mandy presided over the sale of our flat in Balham and was also instrumental in assisting with our ongoing purchase. This was against the back drop of a complex economic landscape during which through bad luck we lost out on purchasing two properties. During the process, Mandy was fantastic, always providing astute, commercially sound advice which always had our best interests at heart. We were particularly impressed by how proactive Mandy was throughout, chasing solicitors/estate agents and eventually almost single handedly ensuring we managed to complete before our mortgage offer expired (saving us thousands of pounds in additional interest payments!) I wouldn't hesitate to recommend Mandy whether you're planning on buying a property, or selling your home.

Abid · 25 February 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave a review for the office. On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.

5/5

Trustpilot

A walk in the park with Alicia from Savills St Johns Wood

Working with Alicia from the team at Savills St. Johns Wood has been a delight! From the get go Alicia took go care of us ensuring a smooth and quick sale. The team were always available on the phone and had all the right answers and advise to make this daunting task a walk in the park! Excellent service - I highly recommend !

Maurice · 28 November 2024

Agent replied · 23 December 2024

Thank you for your lovely review, Maurice. It was a real pleasure being able to help.

5/5

Trustpilot

Great Service!

I was in the market for a property, however I was pretty lost and had no idea where to start. I called Savils and requested a meeting - Jayden Campbell was the associate who I had the meeting with. he walked me through my options and helped me understand the current market, very friendly and inviting. Without him I would've still been searching around cluelessly.

Luke · 13 November 2024

Agent replied · 23 December 2024

Thank you for your feedback, Lukr. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Google

We couldn't be happier with Savills. They are efficient and proactive: we had to get offers in very quickly to ensure an onward sale and they really went for it. We ended up at best bids and they have handled everything with enormous care and soothed our worried brows at every stage.

Georgina · 11 July 2026

Agent replied · 11 October 2026

Dear Georgina, On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.

1/5

Trustpilot

Savills photographers unlawful practice.

To start off with if I could give minus stars I would. I am selling my Mothers bungalow on another auction site. Up to now the buyer and I have exchanged contracts but completion has not taken place yet. The buyer decided to take the law into his own hands and change the locks on my mothers property, he also put the property that he doesn't own yet on Savills auction site, by chance I come across my Mothers property on Rightmove with photographs outside and inside the property, I contacted Savills to tell them the property does not belong to the person who had asked them to list the property on their site. I spoke to one of the reps who's name was Jay, he apologised and said he would have the listing removed, which he did. I then spoke to Ralph Mendes da Costa, I informed him that the photographs taken inside the house and round the back of the house were taken illegally because the person who listed it does not own the property yet. I asked Ralph to tell me what details were supplied to Savills regarding the ownership of the property and the perspective sellers legal right to sell it. He said once contracts are exchanged he has the right to sell it. I am not disputing this because I am unsure of the legalities of it. Ralph asked for my email address so he could send me a response, so far I have not heard anything. I am going to seek legal guidance on this because Savills photographers have entered my Mothers property illegally and taken photographs of her personal living space without permission because she is still the legal owner of the property. Friday the 16th Feb 2024 my son phoned Savills and asked about the property and the response he got was yes its still for sale, how can this be explained, from a big company like Savills this should not be happening. In my opinion this is no better than breaking and entering and trespass at the least, I will leave that up to a legal representative.

Steve · 17 February 2024

Agent replied · 22 October 2024

Hi Steve, thank you for making us aware of this, we are sorry to hear of your experience and we would like to find out more. Could you email socialmedia@savills.com with any additional detail so we can investigate this please?

1/5

Trustpilot

The most appaling company to work for

The most appaling company to work for. I was put on a new homes site to work with no lighting I had to walk 15 mins in the dark to the train station in fields. A female lone working then to add insult to injury made to fill out a H&S assessment saying I had been given a personal alarm that I hadn't been given to meet their H&S lone working requirements! There was no internet and then I signed up house sales with absolutely no training oñ Savills paperwork and yet still sold houses for them showing their customers broken tile examples. I left after a few weeks trust me the name Savills is not associated with Quality and as for management support one manager was on holiday abroad the whole time I worked and the other was off sick the whole time!

Max · 26 January 2024

Agent replied · 22 October 2024

We are sorry to hear of your experience working with us and would like to find out more so we can continue to improve. Please email further detail to socialmedia@savills.com so we can look into this more.

1/5

Trustpilot

The worst company I have ever…

The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again

Mr · 21 August 2026

Agent replied · 24 September 2026

Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience and that you felt our communication fell short of the standards we aim to provide. We take concerns regarding customer service and professional conduct very seriously. The experience you describe is not reflective of the level of service we strive to deliver, and we regret any frustration caused. As we are unable to discuss individual circumstances in a public forum, we would welcome the opportunity to investigate your concerns further. Please email socialmedia@savills.com with your details so that a senior member of the team can review the matter and respond appropriately. We appreciate all feedback, as it helps us identify areas where we can improve our service.

5/5

Trustpilot

Thank you Deanna!

Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!

Helen · 26 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to review our service, Helen - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

On valuation, Caroline and Helen from Savills Clapham immediately identified the key unique selling points of our home and from the moment we engaged them, they provided an excellent level of service. Always proactive, helpful, always positive, we valued their local knowledge, professional and personal approach from beginning to end. All the staff we had contact with handled our enquiries swiftly and efficiently. Caroline’s experience was invaluable throughout; having secured our sale, she advised on next steps and kept us totally updated & informed. She liaised and held together a long, difficult chain with great expertise, steering our sale through to exchange and completion. Her guidance and support throughout our sale and onward purchase was second to none. Moving house can be stressful. Savills’ experience and reliability was first rate and we can highly recommend them.

Peter · 11 October 2025

Agent replied · 8 October 2025

Dear Peter, Thanks for taking the time to provide a review for the Clapham office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Google

My review is for Alice Chan in the Nightingale Lane SW12 office. In my dealings with Alice she was very professional and polite. Thank you Alice and good luck in the future.

Michael · 11 October 2025

Agent replied · 11 October 2026

Dear Michael, Thank you for taking the time to leave a review for the Clapham office. On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.

5/5

Google

How do I put into words what David and the whole team at Savills have done to manage what has been a very complicated and lengthy chain in our house purchase? There is no doubt that it wouldn’t have gone through if not for the tireless and dedicated effort put in by David and his colleagues, managing so many different moving parts and all the different people involved. It has been very clear how the different fee levels charged by estate agents are reflected in the level of detail put into the work, pre-empting many issues, putting out fires, and always being available to answer myriad questions. We hope we won’t be moving again for a very long time, but when we do we absolutely won’t hesitate to look to Savills!

Anouska · 23 October 2023

Agent replied · 22 October 2024

Thank you so much for your kind words. We wish you all the best in your new home.

5/5

Google

Savills Clapham provided my Mother with a seamless experience in selling her house in Sydenham. The team were able to mobilise their clients from their Clapham office and provided us with a wide range of their clients to view the property. The team at Savills Clapham were incredibly professional and of the utmost integrity. In particular, David Stafford worked incredibly hard to secure the deal, always responsive, proactive, positive and solutions-oriented. It was a pleasure to work with him and it was his ceaseless hard work which secured the sale. Very many thanks.

Margaret · 23 October 2023

Agent replied · 22 October 2024

Dear Margaret, Thank you for your 5 star review, it's very much appreciated.

5/5

Google

By way of an update 11/04/23 - we subsequently decided to sell again and used Savills once more. They knocked it out of the park for us, got us a great price considering the market, and navigated a tricky chain perfectly. Just waiting to move in now. Very happy customer Absolutely fantastic experience selling our property through Savills, never pushy and always so keen to understand our needs. Savills found a great buyer within no time at all (after 3 months of another estate agent having no luck) and although we subsequently then decided to pause the selling of our property until we had a larger deposit for our onward house, Savills were totally understanding and we'll 100% pick things back up with David and the team when we're in a better position. Totally recommend.

Mark · 23 October 2023

Agent replied · 22 October 2024

Dear Mark, Thanks for taking the time to provide a review for the Clapham office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Google

Great experience from the beginning meeting David Stafford who quickly got to understand what I was looking for and showed me some great options within my budget and in the specific area I had interested on. Once I saw something I truly liked, David was supportive organising a couple of visits, answering to all my questions and making the whole process smooth and easy. Also I received support throughout my searches and enquires during the process prior to exchange of contracts and I am delighted with the propriety I found and bought. Huge thank you to the high standards, knowledge and years of experience in this field provided by David.

Ulisses · 23 October 2023

Agent replied · 22 October 2024

Dear Ulisses, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

They may not be the cheapest but in this volatile market, if you want peace of mind that should your chain break they will absolutely pull out all the stops to fix it, then Savills is the estate agent to go for. David Stafford was conscientious, knowledgeable and resolute in ensuring that our sale got back on track, after almost falling through, and our dream house move became a reality. Even when he took a well deserved holiday, Helen stepped in to the breach and got us over the line. Thanks guys you made our happy ever after happen!

Helen · 23 October 2023

Agent replied · 22 October 2024

Such a pleasure Helen. Wishing you well in your new home.

5/5

Google

We worked with Libbi Millett at Savills to purchase our family home. We had recently relocated from abroad so she helped us to navigate an unfamiliar market. She took the time to really understand what we were looking for and presented us with several suitable options. We ended up purchasing an off market property which we would not have had access to if we hadn’t been working with the team at Savills. We felt that all of our questions and concerns were answered promptly and professionally. I highly recommend Libbi and the team at Savills.

Alec · 23 October 2023

Agent replied · 22 October 2024

Dear Alec, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

The sheer volume of 5-star reviews for Savills Clapham made them stand out to me when choosing an agent to sell my flat in Balham. Now I’m at the end of the sales process, I’m happy to add my own 5-stars to the list as Mandy has been fantastic throughout. With her knowledge of the local market and the marketing reach of Savills, she quickly lined up viewings on the property, resulting in several offers within just over a week. From negotiating the offer through to navigating the conveyancing process, she’s been knowledgeable, efficient and great at providing updates and advice to keep everything on track. I’m really happy I chose Savills and would happily recommend them to other sellers.

Claire · 23 October 2023

Agent replied · 22 October 2024

Dear Claire, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Google

We have been really impressed with the role that Savills, and David especially, played in supporting exchange and completion across our chain. David was particularly good at facilitating between the different parties to resolve any issues and enquiries, he was transparent and detailed so we knew exactly what was outstanding. He kept the chain moving while listening to our concerns, working with us to ensure that we were happy at all times. We would highly recommend Savills and would not hesitate to work with them again.

Robin · 23 October 2023

Agent replied · 22 October 2024

Dear Robin, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.

5/5

Google

Caroline and the team were first class. From initial valuation, through to brochure design and photography. Their valuation was slightly higher than we anticipated but the first prospective purchaser who walked through the door, made an initial, slightly lower than asking price, offer on the doorstep but within 24 hours Caroline had got her up to full asking price. From that viewing to exchange of contracts took 5 weeks! So, you can imagine, we’re extremely happy with Savills and wouldn’t hesitate to recommend them.

Simon · 23 October 2023

Agent replied · 22 October 2024

Dear Simon, On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.

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