Trusted Agent profile · Wandsworth

Savills Clapham reviews in Wandsworth

4.2

★★★★★ Great

2,057 reviews across 2 platforms

57 Nightingale Lane, London, SW12 8ST, Wandsworth, SW12 8ST

Part of Savills, see every office.

Savills's office in Wandsworth, at 57 Nightingale Lane, is rated 4.2 out of 5 across 2,057 reviews on two platforms, including 250 Google reviews rated 5.0.

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5.0 / 5

250

Reviews on Google

This office

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1,807

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

From the moment I met Caroline Kennaway, I knew I was in safe hands. We sat down to discuss, the right price, the current market conditions and most importantly Caroline's impeccable local knowledge of her buyers needs and aspirations. She then supported both the buyer and myself as seller through the process.

Ursula · 2 April 2026

Agent replied · 16 April 2026

Dear Ursula, Thank you for taking the time to leave a review for Caroline and the Clapham office. We wish you all the best in your new home.

5/5

Trustpilot

Emily at Savills has been really great…

Emily at Savills has been really great in helping with my purchase of a flat as a first time buyer. Emily was really responsive in communicating with me and really patient in explaining all the nuances for a first time buyer! Really appreciative of her professional and personable attitude to the whole process

Salim · 17 October 2024

Agent replied · 22 October 2024

Thank you for your lovely review, Salim. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Google

In a recent search for a flat in Clapham I dealt with over a dozen estate agents. Ferdinand Beresford from Savills stood out head and shoulders above the lot. Although we didn't end up buying a Savills property we came close and he was by far the most professional agent we met. Responsive, to-the-point and well informed, he was generous in his time and advice on our search. Would highly recommend.

Ciara · 11 October 2025

Agent replied · 11 October 2026

Dear Ciara, Thank you so much for your kind words, it really is appreciated. It's great to hear Ferdinand is doing such a great job.

5/5

Google

Mandy White in the Nightingale Road, Clapham branch has been a real support and help throughout the challenging process of buying a flat. It has been a difficult few months for me but Mandy has always been willing to problem solve and has approached everything with a calm confidence that is much appreciated. I would absolutely recommend Mandy - and wish she could sort other life challenges out for me too!

Kath · 23 October 2023

Agent replied · 22 October 2024

Dear Kath, Thank you for your kind words regarding Mandy White and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Roshni has done a fantistic job being…

Roshni has done a fantistic job being the point person along with Max de Silva managing my flat rental through the usual issues from good to challenging.Thank you Roshni

Adam · 18 May 2026

5/5

Google

We had a great experience buying through Savills Clapham. Helen and Libbi were excellent from start to finish - whenever there was an issue anywhere in our chain I would call Helen and she would find a solution. Very responsive and professional, I can’t recommend them enough!

Jamie · 15 December 2024

Agent replied · 22 December 2024

Dear Jamie, Thank you so much for your kind words. We wish you all the best in your new home.

5/5

Trustpilot

I have had the pleasure of engaging…

I have had the pleasure of engaging with Fiona Wither from Residential Lettings since January 2024. Fiona is professional, efficient and considerate throughout all the matters that we've had to deal with this year. I truly appreciate the support of Fiona, as well as the wider team under Laura Bushell, and highly recommend them.

Katherine · 29 August 2024

Agent replied · 22 October 2024

Thank you so much for your review, Katherine. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

We were extremely pleased with the service received from Helen Caroline and Mandy and the rest of the team at Savills Clapham Office. We would definitely recommend them to anyone looking to buy or sell a house in the area.

Chris · 11 June 2026

Agent replied · 11 October 2026

Such a pleasure, Chris. Wishing you well in your new home.

4/5

Trustpilot

Thanks for everything!

Thanks to Sholto for persevering with what turned out to be a tricky one after our buyer pulled out at the last minute. We got there in the end, and it was great to know that he was keeping an eye out for us to keep the sale moving forward. Thanks again!

James · 19 September 2024

Agent replied · 22 October 2024

We really appreciate your kind feedback, James. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

I had an excellent experience working with Daniel at Savills Clapham and Wandsworth when selling my house. From agreeing an over an offer (over asking price), to completing the sale in under 4 weeks, Daniel made the entire process incredibly efficient. His clear and constant communication, with all parties were key to the speedy and well put together transaction. Highly recommend Daniel and the Savills team - THANK YOU.

Adam · 17 April 2025

5/5

Google

Ferdinand Beresford was an absolute pleasure to work with, no question was too much for him and he was always on hand to discuss the intricate process of purchasing our first property. He has the perfect balance of personability and professionalism for a young first time buyer. He is a huge asset to the Savills team. Thank you, Ferdinand, for all your hard work.

Benjamin · 26 January 2024

Agent replied · 22 October 2024

Thank you for your 5 star review, it's very much appreciated.

5/5

Google

We just bought our first home through Savills, Clapham, and working with Libbi was a truly wonderful experience from start to finish. She was highly knowledgeable about the property and answered all our questions candidly and thoroughly. Despite acting on behalf of the seller, Libbi was always proactive in checking in with us regularly, ensuring we were being treated with respect and care and keeping us informed of the progress on their end. It took less than 3 months between seeing the property for the first time and moving in! Which was accompanied by a lovely gift from Libbi. She is a kind, considerate, and intelligent agent, and we could not be happier with the service we received from her. Thank you, Libbi!

Claire · 23 October 2022

Agent replied · 22 October 2024

Dear Claire, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.

5/5

Google

We bought our house through this branch of Savills, dealing primarily with Libbi Millett. Libbi was so incredibly helpful throughout the whole process. Despite acting for the seller we never felt that our interests weren’t also being taken into account, and she was so responsive and supportive at every stage. Extremely professional, experienced and above all felt like a safe pair of hands navigating us through what could be a very stressful time. I wouldn’t hesitate to recommend Libbi!PositiveResponsiveness, Quality, Professionalism

Gemma · 23 October 2022

Agent replied · 22 October 2024

Dear Gemma, Thank you so much for your kind words. We wish you all the best in your new home.

5/5

Google

We recently sold our flat through Savills and the process was so well handled, with Mandy White doing a fantastic job start to finish. Throughout the sale Mandy was professional, empathetic, and diligent, taking great care to communicate well and to support all parties involved to get to the outcome quickly and efficiently. Combined with her excellent local knowledge, this really could not have gone any smoother, and I would thoroughly recommend her and the whole team. Thank you and well done!

Harry · 23 October 2022

Agent replied · 22 October 2024

Dear Harry, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

We went with Savills to sell our two bedroom maisonette in Tooting. We have just exchanged and are looking forward to completion in a few days. We chose Savills primarily because we were impressed with how they sold a house in Broadway. My wife and I felt Savills really understood the house, understood the market and really engaged with the prospective buyers which was not an impression we got from most other estate agents. Mandy White was the sales agent for our house. We're so pleased Mandy got the sale because she really impressed us with her drive to ensure the sale moved along smoothly and that both ourselves and our buyer felt comfortable at all times. She knew the conveyancing process in detail and was able to support our solicitors and onward chain estate agents with great professionalism and pragmatism. Couldn't be happier really - thanks Mandy.

Carl · 23 October 2022

Agent replied · 22 October 2024

Dear Carl, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours

5/5

Google

David Stafford at Savills sold our flat. We had it on with a different agent beforehand and were very deflated with the service and feedback. Once we switched to Savills David and Mandy were on it straight away and and managed to find us a buyer very quickly. They navigated a tricky conveyancing process with solicitors and tenants but managed to keep everything on track. The buyer wanted to complete early which we would struggle with due to being abroad, and the flat being full of furniture, so David and the team (unbelievably) offered to clear the flat of furniture to make it all happen. Very very impressed and will recommend David and Savills to all my friends.

Katie · 23 October 2022

Agent replied · 22 October 2024

Dear Katie, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.

5/5

Google

Fantastic experience from Savills Clapham on our flat sale. We chose Savills for their professionalism and they delivered. The team were able to get our flat listed within days, and viewings started coming in immediately. David Stafford and Mandy White were both very hardworking and clearly communicated all developments. After we had accepted an offer, David was invaluable both in communicating with our buyer but also helping to chase our onward purchase to make sure everything went as smoothly as possible. Very happy from start to finish - thank you Savills!

AM · 23 October 2022

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

Lack of integrity and competence

There was very little factually accurate information that the Savills agent shared during the sales process from the kind of building, location of the car park through to what the service charge covered. They don’t provide the essential materials but expect you read every detail of their marketing brochures which the agent herself lacked knowledge - no value in dealing with the agent and what’s the purpose if their expectation is to read in detail the marketing material. A commission not earned for lacking the requisite skills and knowledge to make an honest sale. Since when did marketing material become the most important documentation taking precedence over what the agent communicates. They are bound by a code of ethics and speaking to the property ombudsman makes the standards clear yet they get away with not demonstrating the standards including using confidential client information inappropriately. Very disappointing and it’s a poor decision to engage them or trust anything the agent communicates especially when you’re forced to work through them as a sole agent as some developers insist. An all round unpleasant experience with defensiveness, a lack of analysis, rigour and zero accountability for any of their words and actions.

Anushia · 21 October 2022

Agent replied · 22 October 2024

We are very sorry to hear about your experience and thank you for bringing it to our attention.We’re keen to find out exactly what has happened so if you’d like to please provide further detail by emailing socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Brilliant customer service

Rented from Savills for about a year - felt really looked after by the staff. Vivian in particular was always on hand to address any problems and made sure issues got resolved quickly - an asset to Savills

Stuart · 18 June 2026

Agent replied · 24 June 2026

Thank you for your lovely review, Stuart. It was a real pleasure being able to help you and hope you enjoy the new home.

1/5

Trustpilot

DO NOT USE "Greedy Sales Reps & Lairs"

Do not use. Unless you get everything on paper/email from them. And I mean everything as their representatives will try anything to get a sale with false promises and late lie about it ever been mentioned or offered. Have witnesses and log everything. Do not take the name as they are professionals many of representatives keen to get sales. That is their goal not the customer. My statement maybe very strong but I have proof and now have to undertake a complaints from wasting my time and energy whilst had to incur costs on sale that was a lie.

Stromtrooper · 16 October 2022

Agent replied · 22 October 2024

We are sorry to hear you are unhappy with our service and would like the opportunity to provide a resolution. Please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Best lettings agent experience

Yesterday, myself and my housemate had been doing a long day of unsuccessful viewings. After feeling very defeated, I got a call from Savills where I spoke with Nikita. It was almost 6pm and she offered to let us view a property around the corner to where we currently were. We loved the house so much and put in an offer straight away!!If it wasn't for Nikita being so lovely and accommodating we wouldn't have had the chance to see this property and get an offer in, in the nick of time.Thank you so much Nikita!!

Sarah · 13 October 2022

Agent replied · 22 October 2024

We are very happy to have helped you, thank you for the lovely review and wish you all the best in your new home!Regards,Nikita

1/5

Trustpilot

Savills agents harassing buyers ignoring questions asked

I dealt with Mandy White at Savills Nightingale Lane. House sellers. Be aware! Aggressive estate agents habitually harassing potential buyers without any intention to facilitate communications or unblock buyers' questions DISGUST buyers and DRIVE THEM AWAY.It's common sense estate agents only care about their own commission but Mandy White really takes it to a whole new level:1. Aggressive HARASSING WITHOUT PROVIDING INFO: I had almost 3 weeks of crazy emails/calling every single day yet NOT responding to my questions about the property & missing important documentation. She was chasing me to pay for survey while key information was missing and she was the one who should chase the sellers. Turns out she did not care about my questions till I made it clear this blocks the situation then she started doing her job. 2. Nonsensically SABOTAGING AN AGREED SALE that almost came to the end: My searches were done and I paid for my own survey scheduled in 3 weeks. She tried to force me to use her survey providers saying if I stick with my survey provider they will put the flat back on market. So they did.Putting the property back on market AFTER I paid for searches & survey?? This is nonsensical. No new buyer will proceed quicker than my process in its final stage.Frankly she has been such a nightmare that not having to deal with her anymore started to sound pretty good to me. Living in that property may remind me of just how much harassing I had to go through to find my home!My first flat viewing was in 2014 and just when I finally thought I found the right place with search results coming out fine, Mandy White is making it unnecessarily difficult just because I want to use my survey provider recommended by my trusted friends. I not only wonder what kind of estate agents she is but also what kind of human being she is.Sellers, you want smart estate agents who know how to facilitate communications and unblock situations. AVOID the harassing/sabotaging type like Mandy White.

Elsie · 9 October 2022

Agent replied · 22 October 2024

We are sorry to hear of your experience, and would like to investigate further. Please email your details and any other information you can provide to socialmedia@savills.com.

5/5

Trustpilot

Attentive service and quick response

Savills have been managing my flat for 5 years whilst I've been living overseas. I've never had a void period. Aliya Charnley kept me up to date and was very responsive. The tenants have been good. Savills have a solid contractors for repair and maintenance who ensure that maintenance is done to a good standard.

Asif · 10 July 2024

Agent replied · 22 October 2024

Thank you for your feedback, Asif. It really helps us review our own performance and ensures our service is the best it can be.

5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best and really appreciate your kind words.Regards, Savills Angus team

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