Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is the first time I have had to rent for over 35 years. Today it’s a very daunting and competitive world in London and I had issued specific criteria as to what my requirements where.
I cannot thank Saks and their staff members enough. They helped us through this transition and paved the way for our contented life. When minor things have gone wrong they have been both prompt and professional. Sometimes the personal touch is there when you come away from the big brands.
Do try them !PositiveResponsiveness, Quality, Professionalism, Value
Ken · 23 October 2022
Agent replied · 22 October 2024
Hi Ken, thank you so much for your feedback. It's always been a pleasure to deal with you!
★★★★★ 5/5
GoogleTo whom it may concern.
I have been a client of SAKS LONDON for over4 years. I have no hesitation in recommending this Company for the estate agent services. I live away from London but did not have any problem whether it was repair for gas, electrics, or agreement writing. They are regular about details of accounts and available to answer any queries. Reception, polite and helpful.
I did not have ever any problem in discussing matters relating to my property.
Paper work is orthodox and clear.
I found these agents good.
Dr T Khan, BSc MBBS FPA DPA
Medical Practitioner, KentPositiveResponsiveness, Quality, Professionalism, Value
Tariq · 23 October 2022
Agent replied · 22 October 2024
Hi Tariq, We pride ourselves on our work and your feedback is massively appreciated. We look forward to working with you in the future soon!
★★★★★ 5/5
GoogleThe team at Saks London made the entire rental process smooth and stress-free. From the viewing to finalising the paperwork, everything was handled professionally. Highly recommend if you're looking for a flat in London!
Olivia · 10 May 2025
Agent replied · 9 June 2025
Thank you so much, Olivia! We're thrilled to hear that your experience with Saks London was smooth and stress-free. Our team works hard to make the rental process as seamless as possible, and your recommendation truly means a lot. Wishing you happiness in your new home!
★★★★★ 5/5
GoogleThanks for the entire team in Saks London for making my stay in London a wonderful one. Special mention to Imran and Lidia for their help through out the duration of stay
Below are the few things I would like to highlight
-Clarity on each aspect of interaction
-No hidden charges/ issues
-Maintenance queries resolved at the most urgency
-Prompt Response
I would really like to recommend Saks London to all - who would like to have a peace of mind while you rent out a flat in London
Jijo · 24 October 2018
★★★★★ 5/5
GoogleImran was very helpful while purchasing our new home, even as the sellers' agent (we were the purchasers) he was polite and always available when I needed information or a more direct line to ask questions to the sellers.
Pete · 15 June 2024
★★★★★ 5/5
GoogleBeing a first time buyer, Ibrahim helped me through every stage and was punctual and professional and understood what i was looking for right off the bat. Will definitely recommend Saks, in particular Ibrahim, to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 23 October 2020
Agent replied · 22 October 2024
Hi Adam,
We're so glad you've been able to see the level of service we offer for yourself. Ibrahim takes great pride and pleasure in knowing everyone he deals with receives an exemplary service.
Be sure to check out our Instagram (@sakslondon) giveaway worth an incredible £50!
★★★★★ 5/5
GoogleFantastic service! I spoke to Zaki who was incredibly helpful with providing reasonable options and clarifying any issues I had. Found me the perfect flat and gave great advice. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Ammar · 23 October 2021
Agent replied · 22 October 2024
Hi Ammar, We're so glad you were impressed with our service. On behalf of the whole team I'd like to congratulate you on your first property purchase and remind you that we're always just a phone call away if you need anything!
★★★★★ 5/5
GoogleSpeaking to Adubea was the highlight of my day - she was so unbelievably helpful, honest, and went above and beyond to help me with my questions/house search. Would 100% recommend x
Charli · 23 October 2021
Agent replied · 22 October 2024
Hi Charli, speaking to people is our favourite part of our work - we're so glad you enjoyed speaking to us too!
★★★★★ 1/5
GoogleSaks London is now charging tenants TO PROVIDE REFERENCE when requested from other estate agents (when you try to rent a new property). So since the government has banned charging any fees to tenants when renting a new property they are now trying to charge at the end of tenancy instead. This is outrageous. Even the new estate agent who requested the reference said this is not right.
If you are requested to pay this fee DO NOT PAY for it. Explain to the new estate agent that you are being charged for the reference and instead send them proof of rent payment for as many months as they require and you should be fine.
Carlos · 23 October 2021
Agent replied · 22 October 2024
Hello Carlos, I have seen our accounts record and I cannot see any charges made to you. Please get in touch with us as soon as possible so we can rectify any concerns. As for our policies and procedures, these are in line with current legislation and also apply good faith to all our business.
★★★★★ 5/5
GoogleZaki and Adubea were very easy to deal with, they communicate and respond to queries promptly and have delivered what they promised. No hidden surprises and everything was upfront.PositiveResponsiveness, Quality, Professionalism
James · 23 October 2021
Agent replied · 22 October 2024
Hi James, It was a pleasure joining you on your journey to a new home - for anything you need, do give us a call or feel free to pop in!
★★★★★ 1/5
GoogleContacted them about viewing a property was then sent an email which contained around 20 questions I had to reply too. Waited all day to hear back, heard nothing, ignored my further email, when I called again they told me the property was no longer available. But I could view one coming up in TWO WEEKS which was way over my budget which I stated as one of the answers to the insane amount of questions, the same email response that said I was ready to move ASAP, so glad they read the 'applications' they waste people's time with.
Jesse · 23 October 2020
Agent replied · 22 October 2024
Hi Jesse,
We take all feedback and concerns into consideration and as such we have done a recent audit and update of all forms and procedures. We're sure you'll find our new and improved methods to be right up to the standard you are looking for and beyond.
As always, you're more than welcome to send through any further feedback to lettings@sakslondon.co.uk where we'll be sure to reply in a timely and helpful manner.
★★★★★ 5/5
GoogleSaks London were very helpful especially Imran helped me straight away. Would definitely recommend as the whole team goes an extra mile. Thanks so much
Ilona · 23 October 2021
Agent replied · 22 October 2024
Thank you for your feedback. Great to hear ... we are dedicated to provide the best services to make our tenants feel at home without any hesitation ... enjoy your stay ...
★★★★★ 5/5
GoogleImran and his team have always provided an excellent service - courteous and efficient. I wouldn’t hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Judith · 23 October 2021
Agent replied · 22 October 2024
We pride ourselves on our customer service, our team is very focused and reliable to all matters, thank you for your support
★★★★★ 5/5
Google5 star for Seco. Seco has helped me with my house search. He is very easy to talk to and always gets back on time with calls and e-mails. Thank You Seco for your help.
Z · 23 October 2023
★★★★★ 5/5
GoogleI have been renting through Saks London for less than a month now.
My first point of contact at Saks London has been Amine, who has helped me wonderfully in finding a property that suits my needs and preferences.
Everyone that has dealt with my queries at Saks London has been very kind, polite and professional in their approach. They are also very prompt in dealing with the queries. I am particularly impressed by the services provided by Amine who has extended his guidance and support through each step of the tenancy application process. Kristen has mostly been available at the office to ensure prompt response to email / telephone communications.
I am sure anyone that chooses to rent through Saks London would be reassured of great services with a personal touch.
Subbulakshmi · 23 October 2023
★★★★★ 4/5
GoogleI was a tenant and have found the flat through Saks. Overall very good experience. Generally very responsive, viewing arranged quickly and checks, and general steps arranged quickly.
They were respectful with arranging viewings for future tenants as well.
One negative I found is the fact that they expect the tenants to sign everything and provide deposit/first month's rent with no signed contract from the landlord up until the day of move in.
Saying that, everything worked out in the end but that's the only reason I have not given it 5 stars.
Maria · 23 October 2023
★★★★★ 1/5
GoogleA difficult and frustrating experience with Saks. They represented our very dodgy landlord who we rented off. The relationship between Saks and the landlord was unclear; sometimes Saks were the property manager sometimes they were not. At … More
Rachael · 11 April 2024
Agent replied · 22 October 2024
Dear Rachel
The criticism directed towards Saks is unjust, particularly considering that we made an effort to assist you in resolving your dispute with the landlady and … More
★★★★★ 5/5
GoogleSeco was very quick to respond to my inquiry. He was kind and helpful during our phone conversations. During this fast paced rental market, he works hard for his clients!!
Anne · 23 October 2023
★★★★★ 5/5
GoogleSAKS London staff are absolutely wonderful and very reliable to do what they say they will do. Thanks to all of you in the office! You've been such great help! FelixPositiveResponsiveness, Quality, Professionalism, Value
Felix · 11 April 2024
Agent replied · 22 October 2024
Hi Felix, across all our departments our staff take great pride in what we do. We're so glad you received the service we always aspire to!
★★★★★ 5/5
GoogleSeco Embalo was incredibly helpful in our search for a new flat. He was readily available and very communicative. I would recommend him to anyone.
Natalie · 23 October 2023
★★★★★ 5/5
GoogleAdubea and Zaki have been more than helpful from start to finish and we have loved our experience with them during our moving process. They are always there to speak when we call, no matter how small the query. Thank you so much to both of you and the whole Saks team for doing such a professional job.PositiveResponsiveness, Professionalism
Molly · 23 October 2021
Agent replied · 22 October 2024
It's been a pleasure teaming up with you to find the perfect home for you and your friends. We're so glad you've experienced the high standards we endeavour to and we hope to work with you again in the future. If you ever need any help or advice, be sure to drop us a call!
★★★★★ 1/5
GoogleBe careful with renting through SAKS - they demand you pay a holding deposit before they will pass your offer on to the property owner, an illegal and unreasonable practice.
Ed · 10 July 2025
★★★★★ 5/5
GoogleIt’s helpful and understanding excellent estate agent. Also thank you Amine for his excellent help. He is always helpful and friendly.
Alper · 23 October 2023
★★★★★ 5/5
GoogleThanks Himram and Zara super friendlyPositiveProfessionalism
Luis · 23 October 2021
Agent replied · 22 October 2024
Always have and always will be, friendliness is the way forward, thank you for a pleasing comment
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