Trusted Agent profile · Wandsworth
★★★★★
126 reviews across 1 platform
247 Balham High Road, Balham, London, SW17 7BE, Wandsworth, SW17 7BE
Saks London's office in Wandsworth, at 247 Balham High Road, is rated 4.5 out of 5 across 126 reviews on 1 platform, including 126 Google reviews rated 4.5.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleI have recently dealt with Saks London with my move. The process was efficient, quick and very professional. I am very pleased with how everything has been handled and I have felt very well looked after through out the whole process of moving into my new place. Would highly recommend! Thank you Saks!PositiveQuality
Hi Jade, We're thrilled you appreciate our efforts and high standards of work. We're always right here if you ever need anything!
5/5
GoogleSaks London has excellent and reliable … Saks London has excellent and reliable hardworking agents.... in particular to our agent Prince Danso... He is Super friendly, witty and fast and reliable. Thanks so much Prince for helping us a lot for our house hunting in UK!
5/5
GoogleSeco has been really helpful, organised and quick to respond in organising a viewing. Really happy!
5/5
GoogleI recently worked with CHO from Saks London, and I had a great experience renting a property through them. CHO was professional, responsive, and made the entire process smooth and straightforward. From the initial viewing to the final paperwork, thank uu
5/5
GoogleSeco was amazing, really good responding at all the answers I had and really personable.
5/5
GoogleThey are very professional and always responsive if we need any help from SAKS. Finding the Home and the processing into the house was easy with SAKS. Thank you so much for the throughout support. Maria BabuPositiveResponsiveness, Professionalism
Hi Maria, We pride ourselves on our work and your feedback is massively appreciated.
5/5
GoogleI came across Saks London in 2018. In the span of a good one year and half, Saks and its team have been the most patient, helpful and professional in being there for me every step of the way. It only took 7 days to getting my hands on the keys to the new property, which is absolutely lovely, couldn't be happier with the result. Branch Manager Imran and associate Lidia, in particular, proved to be the most efficient and helpful in arranging timely viewings and negotiating the terms of the agreement. In addition, they were so patient in helping me solving a payment issue with a foreign account, where they made multiple calls and requests on my behalf to finally get the payment through. A+ on the consistent reliable service I have received since Day One and I highly recommend Saks London.
1/5
GoogleI was mis-lead by Saks it was a very disappointing experience. It started with the Agent being 35 minutes late for our viewing where we were standing outside in the cold waiting outside the property. We then proceeded to sign pre-agreements with Saks and put down a holding deposit of £500.00 in good faith to reserve the property and take it off of the market ... well ... this is what I was told on the phone by Saks. What actually happened is they took a holding deposit of £500 from me and also proceeded to take a separate £500 deposit from another prospective tenant. Therefore it was not a 'holding deposit' .. more like a tactic to reserve two offers and put both forward to the landlord to let them decide. I was made clear of this plan to 'put both deposits forward to the landlord' 24 hours after I put the £500 holding deposit down so I had no choice but to wait and hope we got accepted. We did not have our offer accepted and this whole process took 3 days. We lost 3 days waiting for all of this to go through and the excuse was 'Saks are obliged to put all offers forward to the landlord' ... yes you are ... but you are not supposed to take holding deposits from multiple tenants. I got my deposit back the next day, but the whole process was very disappointing. Great at the front end Saks, but we were let down very much so.
5/5
GoogleThe personal experience I’ve had with Saks London has been a positive one. From the very beginning with Imran making it an easy process to view the property via video calls, photos and extra videos of the surroundings around the property. We really have appreciated you going above and beyond to help us with this whilst we was out country. The communication skills of the company is really good, it’s nice to know that when I’m having any problems with the flat there’s always someone to get easily in contact with.
4/5
GoogleOverall the experience with SAKS was not bad. The viewing process was really smooth, we even viewed the flat twice as my partner wasn't available on the day I've visited so we went back once again, after the offer was made (paid 500£). Confirmation of offer acceptance came back after 2/3 days and we agreed to move in on a Sunday, which is not very common, but thankfully the agency/landlord were fine with this. The small downside was that we just got the contract on the Friday afternoon before moving in, which was a bit disappointing, as it's a really short time before move in to review it. Apart of that I would say that so far everything is going well. We had a trouble with the locks on our second day, so agency was really helpful and sorted new locks next day.
5/5
GoogleAmine was very helpful and responded to all of my queries promptly. Would recommend to anyone!
5/5
GoogleI have been using Imran and Saks Lettings since it’s beginning I wouldn’t use anyone else All the staff I have had dealings with are professional , helpful and often go out of their way to Provide a value added great service Imran has found me some lovely tenants and always endeavours to match the property, tenant snd client so everyone is happy
5/5
GoogleJust worked with CHO to rent a property, and it was a great experience. CHO was professional, quick to respond, nice and made the whole process easy.
5/5
GoogleExcellent Service! Saks london team was very friendly and patient when there is problem. Answered all my questions and made all efforts to make my experience pleasant. I would strongly recommend Saks london team.PositiveResponsiveness, Professionalism
Hi Prabhakar, we're so glad you had a pleasant experience with our team. Here at Saks London we always make sure our service is nothing short of exemplary. We currently have a giveaway worth £50! Head over to our Instagram (@sakslondon) to check it out.
5/5
GoogleAdubea Larson offered me an amazing costumer service, she's been very professional, very clear and very friendly. She's definitely an extra value for your agency. Hope you give her thr credit she deserves.PositiveProfessionalism
Adubea is a key member of our team and hearing your feedback will only spur her on further. Thanks for recognising all the hard work she and all our team put in!
5/5
GoogleSaks London offered great costumer service, and I had a great experience in talking to Kristen about my requests, thanks for being so understanding and prompt in getting back to me😊~PositiveResponsiveness, Quality, Professionalism
Kristen is a key member of our team and hearing your feedback encourages us to further more assist all our tenants over and beyond, thank you for your review
5/5
GoogleNot sure where to start but the team at SAKS went above and beyond to get me the perfect flat. Words can not describe how grateful I am. Thank you guys 🩷🩷 …
5/5
GoogleSaks London is always providing an excellent service in all the areas. They pay attention to details and they do care about their customers! I would definitely recommend to anyone!
It's your appreciation and comments that makes us be what we are, grateful for your support in providing us with your feedback
5/5
GoogleSeco helped us a lot in the search for our flat, always very attentive and responded quickly, a very positive point was that he spoke our language fluently which made the process a lot easier, I recommend Saks and Seco to everyone.
5/5
GoogleI am very happy with saks London, I have not had any problems with them and they always solve any problem that happens in the house.PositiveResponsiveness, Quality, Professionalism, Value
Hi Felipe, our property management department are renowned as one of the best in the business! I'm very pleased you've been able to enjoy the service we pride ourselves on.
5/5
Googlegreat and easy to talk to property information was given quickly and they were happy to chat about exactly what we may need! :)
Hi Charlie, we aspire to high standards here at Saks and we're so glad you've received that level of service.
5/5
GoogleEarly days dealing with them but very responsive and understanding compared to some other agencies i have been speaking too this week. Nice peoplePositiveResponsiveness
We pride ourselves on our customer service, our customers are our business! Thanks so much for your review Tom
1/5
GoogleBe aware, if you want to arrange a viewing they'll probably ask your shoe size and favourite toothpaste brand ahead of showing you a flat. Ludicrous registration questionnaire!
Hi Sam, Thanks for your feedback, we've had an update on our procedures and forms to make them easier to answer and follow. As I'm sure you understand we require a fairly large amount of details to carry out a property search but I'm sure you'll find our new approach much less overwhelming. Feel free to drop us an email at lettings@sakslondon.co.uk with further feedback and any property questions/requirements you may have.
5/5
GoogleGreat company and team would highly recommend to anyone looking for hassle free property to rent, buy or salePositiveResponsiveness, Quality, Professionalism, Value
Hi Nadeem, We're so glad you've found your experience both successful and enjoyable and look forward to working together in the future! To top it off, we're offering everyone the chance to win a prize worth £50 through our Instagram (@saksLondon), be sure to check it out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Saks London's Wandsworth office has 126 reviews across 1 platform: 126 on Google.
Saks London Wandsworth is rated 4.5 out of 5 across all 126 reviews, and 4.5 out of 5 on Google from 126 reviews.
Saks London Wandsworth, 247 Balham High Road, Balham, London, SW17 7BE, Wandsworth, SW17 7BE.
